UPDATED 02.17.2020
Our experience at Great Clips was not what we expected for a brand that is well-known. My husband decided to get a haircut on a Sunday afternoon with a coupon we received in the mail. He usually gets a #4 on the sides and just a trim on the top, but since his hair is usually cut shorter than he would prefer, he decided to go with a #5 on the sides and a trim on the top.
His hairstylist was Sabrina. She started cutting his hair and it looked okay initially. Then she started to do the top and she kept telling him that he wouldn't be able to do his usual hairstyle if he went too short with the top. I didn't think he was asking for too much off the top and she ended up acquiescing to his continued requests of it being a little shorter. When she asked for the length of his sideburns, he said that he wanted them about 1/2 the current length. She seemed to do one side fine, but he had to tell her to fix it later because they were uneven (one was quite a bit shorter than the other). In order to fix the side burns, she had to cut up higher than the length he wanted - now it looks like he really doesn't have side burns at all. To top that all off, Sabrina started with some hair humor, which when the hair cut already doesn't look like what you want is not really funny.
At the end of the haircut, my husband's hair looked somewhat uneven but we were assured that when he washed it and styled it, it would look fine. When we returned home and washed it, you could clearly tell how completely uneven and unblended one side of his hair was. The front of the top side was longer and then it got shorter in the back, and you can see clearly where the #5 clippers ends at the top of his head. The back is not blended well either.
He will be returning today to get it fixed by another hair stylist because this is absolutely not what we paid for. I will post another update once he's home.
UPDATE: We returned to this location to get my husband's hair fixed. The stylist was able to accommodate us immediately even though there was about a 30 minute wait. She noted that Sabrina had gone too short underneath and on the sides, which made the top hair too long. She kindly and quickly fixed the clearly evident blending issues and the shape of the back neck. Adriana, thank you for your help and we will return only for you in the future. read more