I had Michael M, he was funny, entertaining and did a Great job cutting my hair. He was quick and efficient. He went beyond the 8 pm closing. I'm grateful. read more

Not coming back again. Went in just to have my hair trimmed and my fade touched up. I was greeted with a racist comment and treated with assumptions the entire way. "Hey! Didn't you have an afro the last time you were here?" Nope. I did not. She confused me with someone else (for obvious reasons here) then started on some racial spiel about my skin color as if she knew better than me about myself? Didn't even know my background and seemed to be talking down to me the entire way. What the hell, Lady? I'm just getting a haircut really quick. I don't need the identity politics and whatever insecurity you're projecting onto me. I kept redirecting the conversation away from race and she would keep pointing it that direction. This is what's wrong with America. She also did not listen to me when I said I just wanted to trim the fade down and started cutting away at the top of my head. She ruined my hair because of some racial assumptions! No. Just no. Go to a barber, people! read more

I checked in online at 10:00 am with an estimated 40 minute wait. I arrived at 10:44 and my name was taken off the list because I wasn't there. I have waited 20 minutes on top of my estimated wait time in the past. This online check system should move you down a slot until you arrive. It causes no delay or inconvenience to merely call the next person in line. However cutting the top person off the list entirely ruins there whole schedule for the day. Great clips lost a repeat customer of 20 years today. read more

Some of the providers here are good, while others don't listen to what you want. Also, they don't take all credit card types - so we are not coming back based on that fact alone. I have two sons and frequently when i tell them to keep it longer on top and short on sides, they can only do short, the top ends up terrible and way too short. be REALLY clear what u want. I didn't give them 1 star because there is one woman who has been there a long time who gives and excellent boy's haircut - she is their saving grace. read more

Normally have a great experience however this time was not. I was attempting to explain what kind of hair cut I wanted and because she could not understand me, And because the strings of the mask were in the way of my ears I moved them. The stylist kept repeating "you have to keep your mask on. The whole time the other stylist did not have hers on. I have been coming here for three years. I won't any more. read more

Checked two kids in at the same time and waited 40 minutes when a guy comes in between them. Terrible system She is not happy to be there at all. Everyone was unhappy Not going back I never write bad reviews read more

Most incompetent mismanaged run location. Checked in 1 hour before and when we got there, the hair associate shut down the place before closing and said she was the only one handling the show, so can't cut any more hair even though we were there before the actual time of appointment. What just happend to professional customer service? Where is the owner? Great Clips needs to apologize to customers to have them check-in through the portal, spend time and gas money to drive all that way just to have the doors shut on them. Very disappointing. read more

The best haircut I've ever gotten! Richard is super enthusiastic and his passion for what he does radiates. His quality, precision, and speed is unmatched! I've never been so satisfied with a haircut. This location has a new regular, and I advise you check them out! Back again today, 12/27. This has to be THE best Great Clips location. All the staff are upbeat, enthusiastic, and really known their craft. Maddie truly listens to your requests, and clearly explains her process to achieve what you desire! read more

I've been taking my special-needs friends here for years over 15 years I'm sure no matter who is working there at the time they are very patient and always do a great job and give great service and a great haircut we will continue to bring our friends there to get their haircuts getting their haircut is not always easy when you move around or are Autistic so we appreciate the special care they show us thank you so much read more

I have had a few hair cuts at this store near my home. All my experience was good until today. I have seen 2 regular stylists at this location which did a great service. A stylist who I had never used before came in to start her job called me to her chair and asked me how I like my hair cut. I stated that I would like a scissor hair cut. She put on some thick rubber gloves and she was pulling on my hair causing pain to cut. She only cut with scissors for about 3 minutes the picked up the clippers and proceeded to do most the air cut with clippers. I immediately told her I wanted scissor cut and she replied that she has been doing hair for 18 years and does all cuts this way. She was very aggressive with the clippers when trimming cratching my entire hair line. I have never suffered with a simple mans hair cut in my 76 years. Not acceptable. I am surprised that she had a job treating customers so roughly. I have always enjoyed my hair cuts and find them relaxing. I will return to this store for my next hair cut but will not allow her to service me. The other 2 ladies are wonderful. read more

Took my son here they did a great job they new how to work with a little boy the staff was great were very nice the shop was clean they clean up the hair between each customer and sanitize there equipment they do an awesome job if you are looking for a place to get a haircut this location is one of the best. read more

Have been getting my haircuts from this location for the past 7 years. Got my hair cut today by Richard. The most friendly and caring individual I have ever encountered at that location. One of the best cuts I've ever had. It was refreshing to see someone who works there actually have a passion for what he does. He took his time. Helped me figure out what I wanted. And was very patient and intricate. I hope this location hired more people like Richard. read more

Richard did a great job. Go see Richard he will make your hair look good. Easy to check in online

I was leery of using a 'cheap' company for getting my hair cut. Are they significantly less expensive because they used people right out of school? Do they cut, etc. quickly like trying to get people in and out of a restaurant during lunchtime? Honestly, I don't know. What I do know is I could make a reservation online or by phone, find out the wait time, ask for a particular stylist, and ask what the discount for seniors is. My last two stylists had been at this salon (Tatum and Greenway) for 12 years combined with. Both were pleasant, actually listened and executed what I wanted. Okay, they did try to sell me product, but without pressure. That's in the job description. This Great Clips did have haircuttings on the floor which was attended to in a timely manner. Why didn't I give it 5 stars? The waiting room is small with chairs, hard and too close together... such a sin - haha. This place is nothing fancy. But a shampoo and haircut under $20? Worth the visit! read more

Thank you Wesley for saving the day. You're a very kind and sweet man who handled a very tough and sensitive situation in the utmost professional manner. Thank you for being so cool, calm and collected and stepping in to help when we so desperately needed you. That's how you get loyal repeat customers. Truly grateful to you and for you. read more

Friendly staff is a wonderful thing, but a good haircut is gold. This Great Clips will give you both! I got exactly what I asked for, and had a wonderful conversation. My hair looks amazing! Go! read more

Second time showing up when they are "open" to see doors locked. 30 minutes before closing. This location is run incompetently

I took my sons in to get a haircut at the Shea and Tatum location. They were first to go and I had to wait for a client that checked in online (no big deal). But when it was my turn to get my hair cut the lady employee (she has glasses, 1st chair on the left) asked if my 8 and 13 year old children can wait outside in the 110* heat. When I said no she asked if they can wait in my car with AC on, again 110* and now sitting in a running car with fumes much better idea!!! I know the paper sign says they can't have too many people inside at once but to ask unsupervised children to wait outside in the AZ heat is just ridiculous. Date 8/15 time 12:30ish. I will never visit this location again. read more

From the moment I entered until I exited, I was treated very warmly and professionally by Ashley. She is an expert in her field and I was quite impressed with how she has moved up within Great Clips to her current position. It is nice to see Great Clips acknowledge how worthy Ashley is by promoting her. She is definitely worthy of this yelp review. Helen read more

Poor customer service! I went for a haircut today and they butchered my hair. The stylist did not use water at all to wet my hair, it was like a speed haircut, hair was all over me at the end because of not using water. Very disappointed because I have been coming to this location for a while, but never again. read more

Wade was awesome with our daughter! He took his time, gave her tips on how to keep her hair healthy while being a swimmer! He was just awesome! read more

The place is neat with welcoming staff and a decent ambience. My stylist was courteous and kept asking me my preferences which was considerate but got a bit too tiresome for me. I mean, I do respect the gesture but I like a minimum fuss haircut which does not involve answering numerous questions on how I want each area to be cut - how short, how thin etc. They claim to put in "notes" about you which would be referred to by other stylists in any of their outlets during subsequent visits, which makes the aforementioned process a one time effort. Nevertheless, I found it a bit too cumbersome. The only reason I decided to give them a try was that I had a coupon for $7.99. Bottom line - Average haircut, courteous staff, welcoming place, fussy process - may or may not go back. read more

I am there once a week for a haircut. Everyone is very friendly. I've been going to Lydia for close to 2 years. She is great and listens to how you want your hair cut. Convenient location and very reasonable wait times. read more

Went to this location last Monday and realized why you don't change where you get your hair cut. Got in right away but soon as I sat down my stylist was more concerned with talking to her co-workers than making sure she cut my hair correctly. Long story short she used the clippers for the sides of my head (#3)on top! Yeah got a crew cut without asking for it. Got a weak apology and an assurance that a "manager" would call...didn't happen of course!! SO AVOID THIS PLACE AT ALL COSTS!!!!! read more

I have had Marina cut mine and my family's hair for over 15 years and I wouldn't go anywhere else. She has hired only the best of the best and everyone is friendly and competent in what they do. read more

Had a great haircut from Deeann today. Very friendly and courteous service too. Shame that I had $40 taken out of my purse while I had my hair shampooed though! If you go to this location, be careful of leaving your purse unattended even just briefly! read more