Andy 3/6/26 was awesome! Super happy with cut friendly and professional! Will return soscol imola napa 3:30pm read more

Great Clips - Hair Salons Near Me - Napa, California

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We used to to go to a different Great Clips as it was close to home but this particular location at Napa is the best so far per my senior mom. Can't beat the price at Great Clips. All the time the wait is less, the hair cut was done as expected and neat and clean. No chopped hairs on the neck or shoulder, staff are courteous and professional. This location located at the same plaza of Target Napa and various establishments next to it. Plenty or parking. Close to the highway and near the car dealerships and clinics where my mom had an appointment. Tip: make sure to check in ahead of time online to avoid waiting for long time. It will let you know how much wait time or what's your spot in line. read more

Great Clips - Hair Salons Near Me - Napa, California

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I came in today without an appointment for a spontaneous haircut after not cutting my hair for about 3 years. My hair was extremely long, and Adrian immediately made me feel at ease. She welcomed me warmly, listened to what I wanted, and took her time explaining what would work best for my hair. The whole experience was fast, comfortable, and exactly what I had envisioned. Thank you, Adrian! read more

Jenelle, did a totally great job cut/style my hair. I love the cut! A real professional!

Dint cut your hair with Balie, she us rude as hell, didn't know how to cut hair. I have never seen a worst customer service than this.

I take my two boys here 5yo & just turned 2 yo. We've been coming for a year and the girls are just so patient and great with them. Always get what i ask for with picture references. read more

I was on the lookout for a new hairstylist who agrees with me on cutting hair based on my hair part. I went here on Thursday this week to get a haircut and also a new hair style. Arrived around 4:15pm, but didn't have an appointment so I had to wait 20 minutes before being seated. I was seated around 4:35pm and my haircut was done at 5pm. My hair stylist was Carrie and she was AMAZING! She's so nice and didn't pressure me into getting anything done that I didn't want. When I showed her the length I want cut, she took out a ruler and actually MEASURED it! She also cuts your hair based on how your hair is parted (I have a side part so other hairstylists cut my hair lopsided by creating a new part). I've never had a hair stylist measure my hair or how much I want cut before so that was very reassuring to know she won't cut too much. I'm always nervous when I get my haircut, but I didn't feel nervous when I tried out this place a few days ago! Carrie is a great conversationalist, seemed very knowledgeable in hair, and was patient when answering all the questions and concerns I had. I was so happy after my haircut here and I've never felt that way at any other hair salon. I'd recommend this place! If you're trying out a new hairstyle this location would be a great place to go to because the staff gives great customer service, knowledgeable, and patient here. I wish I still lived in this city, but I'll for sure be back to get my future haircuts! read more

Great Clips - So clean! - Hair Salons Near Me - Napa, California

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NO STARS! Don't do it! My son has been growing his beautiful thick curly hair for months to have a mullet. We've had a couple great cuts to trim the sides and finally the back was long enough. He told the stylist (and I use that term loosely) that he wanted a mullet. Just trim the sides, leave it long in back. What does she do? She flipping used a number 3 and SHAVED the back of his head!!! She started in the back and there was no going back. He has the most awful haircut I have ever seen! Basically a shaved head except for the very top! It's HORRIBLE!! We told the manager and she apologized but we still had to pay! My son is devastated. RUN AWAY! DON'T DO IT! We will NEVER go back. read more

Making the appointment by app was efficient and effective when I walked in. My service request was fulfilled and it made it easy. The quality of the service was solid as a rock. The vibe was very kind and cool, made me feel comfortable considering I used to go to the one near Lucky's. Hannah made me feel comfortable and her affable, positive, and professional attitude made a difference in my visit to the salon. read more

Got us in immediately with excellent service, and a smile. Listened and paid attention to what we asked for. My daughter has down syndrome and the stylist was very patient with her. She had grown her hair long and we asked to donate it to locks of love. They didn't charge us for the cut! Highly recommend this place read more

My dislike for this place is the same dislike I have with all great clips. They charge full price for trims and neck shaves even though it's not a full haircut. I go to get an under shave cleaned up and They still charge me full price. Yesterday I had the service done and the person that cut my hair look like she didn't even want to be there either. They charge me full price for less than 5 min of work (which the hairstylist made a commented on) she didn't comb my hair at all, and when she was done shaving the back of my head, she kind of just brushed it off with the back of her hand so I ended up being itchy the entire way home because I had Bits of shaved hair all over my back. She didn't use the air on the blow dryer or anything to get the hair off my back. Part of me knew that this was gonna happen because the gentleman before me got a haircut, had the same issue as he was leaving he was brushing hair off of his shoulders and off of his shirt. read more

We had the greatest haircuts from TJ and Hannah. Highly recommend them and the shop in general. Both TJ and Hannah were professional, meticulous and friendly. read more

1st time coming here and I am not pleased. A young white girl cut my hair, the sides are okay but the way she trim the top is uneven. Looks like this place is where they practice on your hair after graduating from cosmetology. I do not recommend. read more

Well... I came in for a trim, and subtle layers focusing on the ends. She asked for a reference picture and asked while using a piece of my hair how much was okay to cut off. My hair was too keep the long- medium hair and just cut off dead ends. She shows me a reference book they have and shows me her own ideas. We settle with my reference picture and- she cuts off an even shorter length, similar to the one she showed me. I feel that she didn't choose to listen to her client, but to her own idea. I had hair to my lower back, and now it's above my shoulders. :/ read more

Very Poor Service..They messed up my hair cut and after few days when I went back to have them fix it, They refused to do it !!

After a year of home hair cuts I needed a real cut. Hannah was great!!! She asked me how I wanted it styled and I told her I was leaving upto to her. Make it look good. That she did!!! I loved the cut she gave me. You rock Hannah!!! read more

I had an injury which prevented me from washing my own hair. I came here, wondering if they could just do a shampoo, as I have my hair done elsewhere. They do and I went there twice a week for a couple of weeks. Stacey is the best because she dries it a little, she is easy to talk to and fun to listen to, always ask for her for a shampoo. read more

Great Clips - Hair Salons Near Me - Napa, California

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My hair stylist was Carrie and she was an absolute delight. We told a few stories back and forth; she's a very sweet woman. As for my hair, I couldn't be happier with the price and outcome. Carrie gave me a cut and layered my hair. It looks fantastic! And for a mere $16 fee, I'm impressed! I recommend you stop by and give Carrie a chance (and tip her well, because she's probably making minimum wage)! read more

I asked for layers and i ended up with this. this is the worst hair cut i have ever got. The bottom of my hair is not straight and looks horrible. don't recommend to anyone. read more

Great Clips - Hair Salons Near Me - Napa, California

I went there back in May to get a haircut the price was good, But the haircut was crooked. I would not recommend going here. I gave it 2 stars because the price was good. read more

TJ is one hair stylist that rocks! He cut my mother's hair two days ago and did such a great job we were both impressed! Not only does he listen to you he also has a superb talent to design the best hair cut based on your face. He literally left us in shock when he was done cutting her hair. My mom normally has something to say about her haircut but this time she said "Its perfect!" I still couldn't believe it. If TJ is not the best haircutter, I don't know what is! read more

I wish I could leave zero stars. I've been a loyal Great Clips customer for years. I called this location at 5:55 told them I was around the corner. The girl on the phone said well if you get here at 6 ok. I told her I was 5 minutes away and with an attitude she kept repeating the same answer, very rude. So I show up exactly at 6 and the lights are off. A guy ignores me and I bang on the window. He won't even open it and just points at his watch. I tell him I just called and checked in online. He said sorry it's 6:01. I've never had a negative experience at a Great Clips and this one was so terrible I'm done. I realize it's a franchise but as a brand they need to ensure all of their salons treat customers right. The date was 2/13/16 and there was a girl and a guy working. I hope the manager reads this and the employees get reprimanded. read more

I used the online check-in. Walked right in and sat down. Ok, so there was only one other customer and three stylist. But my name was at the top of the list. My hair was cut and I was done. No fuss, no muss. It is what one expects at a minimum for a haircut. The stylist was friendly but I was more impressed by her concentration on my hair. Compared to my last haircut at a classic barbershop, this was much better. read more

On a budget.... And you get a budget hair cut. The lady who did cut my hair was really nice, asked great questions, cut it just the way I asked. No frills, but I REALLY needed to get my hair cut, and couldn't get in at my regular salon. Bonus~ They're great with kids. read more

I have been taking my boys here since we moved up here (of course not for a while during complete lockdown). I started going myself. Now my wife even goes for a trim. We have dealt with 4 separate employees in a matter of a couple days and all the cuts were decent. The staff has always been courteous, friendly and actually listen to the needs of the customer. Kudos read more

Trevor! He is the best. I am glad I gave the place a 2nd chance. He is the only reason I am giving this place 5 stars. He was taking one for the team as far as I saw. He answered phones, signed people in and everything else. The Best $20+ I've spent on my hair. I was told the wait would be 15-20 minutes by the woman who signed me in. I waited 45 minutes. No one talked to me, no one told me, 15 minutes more. As soon as the pizza delivery guy dropped off the pizza, 2 or 3 of the employees made a B Line to the back of the salon. Even the folks that were cutting hair. They would take forever to clean up their stations and go onto the next guest waiting. Trevor was on it. I hope he aims high and goes to another Salon. read more

I have been to this location a few times now. I have had great luck with trevor. He does a great job and I will continue to only go to him. read more

Great Clips - Thanks for the great beard trim trevor! - Hair Salons Near Me - Napa, California

Got my Hair Styled andcl complete after only 15 min of waiting and 15 min in the chair, mid-afternoon on a Tuesday. Ask for Shella, she was awesome. Very precise, and smooth, plus I could notice she triple checks her work. read more

Carrie cut my hair for the first time today. She had been recommended by my daughter and it was worth the drive from Green Valley. She did a great job and, although I hadn't called ahead and had to wait quite a while, I am very happy with the cut. I will 'go the distance' again to have Carrie cut my hair. read more

This Great Clips isn't far from where I live. Come early, because they get busy quick and you can have quite the wait. The last haircut I got here was mediocre, so I've gotten better elsewhere. It's in an incredibly busy parking lot, and the neighboring Game Spot draws crowds. Try to avoid peak times. The service is OK. read more

the women are rude. the haircut was ok. Not only is the customer not always right, but they will gang up on you like a bunch of east side feral dogs to get their point across. will never set foot in this place again. it was not clean (hair on the tops of the outlet under the station), hair all over the floor, the cosmetologist wiped her hands & her scissors on a white towel on her station that had somebody else's hair on it. So gross. Go someplace else, pay a few bucks more and get treated better than if you were standing in the line for food stamps. read more

It is amazing that this place is still open. I was there a few weeks ago with my daughters for a haircut. The lady told me it will be at least a 30 minute wait. I told her that I would run to Target and be back in twenty minutes. As soon as we got back, that same lady was closing up the store. I asked her if we still could come since she was the one I spoke with. She told me no because they didn't want to start cutting hair so close to closing time. I asked why did she tell me it's a thirty minute wait. She just raised her hand and walked away. I was mad so I raised a digit from my hand and went to Supercuts. read more

Go see Kelly at Super Cuts, way better than this place. Not sure of lady who cut my hair name, but did not do a good job. Literally just cut my hair straights across without sectioning my hair to cut. Worse experience, and I never went back. I always go to Kelly now at Super Cuts and she cut my hair to perfection every time. It is like Kelly cuts my hair like a $60.00 plus hair cut. read more

I recently posted about a horrible experience at the Great Clips on Soscol in the shopping center with Target and Home Depot. I was contacted by the owner of that franchise and was graciously offered an opportunity for a free redo by one of his managers but in another location. I am here to say thank you for a wonderful experience to Mr. Patrick Miller and his manager Renata! She is a very capable stylist who was able to clip and shape my hair into something beautiful after the bad cut. I recommend this place to anyone who wants to have their hair done right while being treated with courtesy and respect! Kudos guys until we meet again for a fresh trim! Thank you!!! read more

Slooooowwww. Made an appointment online. That didn't matter. Online said 26 minutes wait time. I got there and my name was on the list, but I got skipped for someone who was sitting down before me, but was under me on the wait list. Then there were 3 stylists and 4 people waiting for a haircut and then one stylist went on a break! Overall it took 57 minutes from making my appointment, to getting skipped, to my actual haircut. Then every time someone would come in, they would stop and check someone in. Haircuts are ok but it is definitely not run efficiently. Supercuts next time read more

Why would you close early? Horribly run business... I showed up 2:55 with an online reservation and the doors were locked... Don't come here... Ever... read more

I received a trim from Luisa recently - no shampoo or blowdry. When I got home, I washed and styled my hair and noticed that it was uneven in many sections. I'm 57 and usually go to Supercuts because my hair has a simple style and I don't require a fancy haridresser. But this was the worst haircut I've ever had in my life. read more

I went in as soon as they opened with wet hair from being fresh out of the shower. I have thick & curly hair so I thought this would make it easier to cut for the stylist. & I love going to places early because I figure the stylist haven't done many haircuts to begin with so they'd go a good job considering they're not tired of doing haircuts yet. I had a boy cut my hair & we were having a good conversation & he was great personality wise. After I went home with my freshly cut hair I decided to style & straighten it for the day & realized it was actually a horrible haircut. It was very choppy & un even. I usually have my friend cut my hair & decided to try a professional place. After years of not going to a professional salon & wanting to try it again, I was disappointed & will find it hard to go to anyone else but my friend now. read more

Shella is the best! Very patient and detailed in her work. Spends extra time on my daughters long hair to get it just right and makes the right recommendations for her hair cut. Highly refer Shella! read more

I will never take my daughter in here for a bangs/hair trim again. I had to show the young man who cut her hair the chunks of hair he missed. When I got her home and combed her hair out, I could see how the ends of her hair were uneven, and small chunks of her bangs were still missed. I understand this isn't a five-star luxurious salon, but for the price I paid + tip I expected a better job on my 4 year old's hair. read more