Excellent customer service! It's very clean and they pay attention to what you want. All the stylists communicate and its professional yet welcoming environment. read more

Renee is a great choice for a stylist at Great Clips. She is very talented and has a great personality. Always leave there happy and would recommend her to all. read more

I went in today to get my hair cut. It was a very unpleasant experience. When I first got called back, I walked to the stylist's workstation and it was filthy. There was hair all over the place, and all of her equipment was dirty. There was hair clippings all over the table. When I complained, she did clean her sissors off and pull a new comb out of the drawer. Every time I tried to ask a question or make a suggestion, I got attitude back. I felt uncomfortable to say anything, after the first round of conversations, because I knew I'd get more attitude back, and I was frankly afraid she would get mad and botch my haircut (not that it wasn't already but at least it wouldn't get worse. I will not be going back and would not recommend that place to anyone. read more

I normally go to Great Clips for my haircuts, but I really, truly regret going to this location. I wanted to remove all my dead ends, create a u-shape in the back, and have a few layers with the shortest being a face-framing layer. Even after showing multiple pictures and videos, the stylist proceeded to say "we don't really do layers, it's more of a shape" and demonstrated the way she would do it with her grooming scissors. Instead of taking her time to create a "shape", she bluntly cut off most of my hair and took a blade to my bangs area to create "face-framing". If I wanted her to blend out my hair, she'd have to cut off even more. And at that point, I didn't trust her to finish the process. I told her I didn't want any more of my hair cut off, paid, and never looked back. This experience sorely lacked professionalism, dedication, and just basic cosmetology training. Oh, and did I mention? The entire process took less than 10 mins from the moment I sat in her chair. Don't know what else to say besides she wanted it to be done as quick as possible. Sorry Great Clips, this haircut just wasn't it. read more

Thought Dakota was a talented haircutter.... WHEN he finally decides to begin work. Watched him enter the salon.....waited and waited and waited...... won't be going back there..... too many other choices and I certainly don't choose to sit in the waiting area until he decides to start his work day. read more

I've been going to Great Clips for over 14 years and assumed I'd get the same good service. The stylist this week confirmed in the system and verbally what type of haircut I needed. She then proceeded to butcher my hair! It was so bad when I looked up - I thought she had done it maliciously! It was THAT bad! I contacted their corporate headquarters and I've heard nothing back. Do NOT use these guys! read more

There were three ladies working the lady who checked me in was very rude and the lady who cut my sons hair was very rude. I like to make sure that the person is doing a good job on my child's hair and she was very rude about me standing there even though I stepped back and was not in her way. She didn't even ask my son how his day was going or anything she just brought him back and did his hair didn't say a word except her that I was in the way of the other lady. She was also hassling people about putting the mask over their nose when her coworker did not have her mask over her nose. read more

Renee is the only one my son and I will see. She is awesome! My son changes his cut up a lot, I do the same old. Either way, she always listens and does a great job. read more

I have gone to this location for years. Then decided to go to a high-end salon.. I returned to this Great Clips. No haircut is worth $85. This location is clean, always has a steady flow of clients. read more

Great haircut here today. Professional and friendly atmosphere. Thanks Lisa! I'm not sure why Yelp asks for more words to make this a review and not a tip, most people are intelligent enough to figure it out on their own. read more

Without question, the WORST haircut I have ever gotten...anywhere. Ever. Don't get me wrong, the hairdresser was nice, the place was clean, etc..I'm just very disappointed with my haircut, but I'm afraid of going back to complain and ending up in a worse place than I am right now. Normally I would let something like this grow out, and I have given it a couple of days to be sure, but in this case I'm going to have to go somewhere else and get this fixed. No discount is worth a bad haircut, ever. It looked better before she decided to part it down the middle (seriously?) and then cut the front and sides short but leave the back long. It's kind of a pre-mullet now, and highly embarrassing. Worse, no "barbering" took place, so I'm woolly in the back, too. Anyways, the "style" choices she made for me are...baffling at best, and seem to defy the word "haircut". read more

Do you think you would like to have your hair cut by someone who just polished off a cigarette? Not even bothering to wash her hands. This was my second try at this place. I know the industry is filled with smokers but it makes you stink so please before you start work at least be considerate and wash your smelly hands. Your clothes stink & your breath too but!!! Your boss will appreciate it cause it cost him business but maybe he doesn't care. read more

I'm new to the Charlotte area and needed a trim. I decided to give this place a try. I was in and out in 5 minutes, and the price was low, but those are the only good points. Instead of shampooing my hair, they just sprayed it with a water bottle. My hair was cut so crookedly, that it was literally 3-4 inches longer on one side than the other. I have chin length very thin hair, and it was very noticeable. I wound up just trying to fix it myself at home. I also like to get my eyebrows waxed when I get a haircut, and they do not offer this service. I will not be returning. read more

Never again. They just don't know what they are doing. Got the worst haircut in my entire life.

This is a great place to get a haircut. Always quick and upbeat. Tammy always gets my hair just right. I like how if she is not there and someone new cuts my hair they have notes in there computer on what type cutting tool or how short you like it. Keep up the good work. read more

So far no problems, been here several times now with no issues. The people are very friendly and pay close attention to detail. I get my hair cut very short and with other places I've been to I have to fix their mistakes afterwards myself. My son get his hair cut here as well and his hair looks good every time. read more