Came here nervous but curious about Brazilian via sugaring rather than waxing. I was greeted by…read morefriendly Kim at the desk who answered all my questions and made me feel comfortable. She explained instructions for after and took breaks when needed. I definitely will be coming back. Way less painful than waxing to me personally!

Kait. Kait. KAIT!!! I can't say her name enough because that's just how much I love this woman!…read more I hadn't had a Brazilian wax in years, so I was a little embarrassed about the... well... "growth" lol. But when I tell you Kait put me completely at ease, that's honestly an understatement. My niece recommended Charlotte Sugaring and told me to book with either Christine or Kait. I chose Kait because her sweet smile in the picture just drew me in--and I'm so glad I did. From the moment I walked into the shop, I was greeted with the warmest energy. I met Christine first, and she is just as beautiful on the inside as she is on the outside. Then a stunning Mongolian goddess came out to the lobby (cheekbones for days!), and when I complimented her--because I do not hand those out unless I mean it--she smiled and said, "Oh, you'll be fine," in the sweetest way when I told her I was nervous. And then... there was Kait. She's a dead ringer for Kaley Cuoco--so stinkin' cute--and her energy is pure sunshine. From the moment we started, she talked me through every step, which I so needed, and she made the whole experience feel like catching up over coffee with a friend. The room had low, soothing lighting, relaxing music, and the perfect post-wax oil that made the whole thing feel like a mini spa moment. Kait isn't just good at what she does--she's genuinely kind, comforting, and so easy to talk to. I felt safe, seen, and taken care of in a way I didn't expect from a waxing appointment. For all things Brazilian wax from here on out, Kait is my girl. I'm officially a forever client!

Nghi is the best and Jamie too. Ann gives the best pedicures too. The salon is always clean and the…read morestaff is very friendly and they listen to you. Been a customer for over 4 years now.

Soooo obsessed with perfectly polished. I always call and make an appointment and I never have to…read morewait. The salon is always clean and the chairs are super comfortable. The talent of the staff is incredible. My sns always lasts three weeks and my nails are in the best shape they have ever been in. Highly recommend!

Ana does a wonderful job waxing! I've seen her for years and really appreciate her professionalism…read moreand skill. She waxes all areas and is exceptional.

Ana is a great Esthetician, who is precise in paying attention to detail. Cute house off side st…read moreoff Sharon amity.

Shoutout to Maria…read more I booked with her day of, based off of her reviews and she was amazing! It was my first wax and she made me super comfortable and before I knew it, I was all done. I got my Brazilian 4 days before my vacation to the beach and it still looks amazing. I will definitely be going back to her from here on out and will schedule my appointment for 4 weeks out. Thank you, Maria! :)

All I have to say is wow!…read more I came here on a recommendation from a friend who's been one of their clients for a long time. She's always talked about how great her experience is and finally convinced several of us to switch our business over. I came here Saturday afternoon for a Brazilian and under arm wax with Maria. She was early and waiting for me when I arrived. The salon was immaculate, and everyone had a professional appearance and demeanor. The bathroom was pristine with wipes for the clients to use to freshen up before services. The room was clean, with no wax hanging out anywhere, and it didn't look dirty or sticky. There was a fresh, neutral scent in the air, and the table was spotless with fresh paper. During the wax, Maria paid close attention to detail but was very efficient. Her conversation was delightful, and I enjoyed our rapport. As soon as I got off the table, I could feel a difference in the quality of the wax I received. No pain and silky smooth. She got me checked out, and I rescheduled immediately. Pure Sugar will be my new go-to for waxing in the area. Their prices are some of the most reasonable in town. Worth it.

Robin is amazing and super friendly. Went here for a spray tan for a wedding coming up and so glad…read moreI found this place. Will definitely be a repeat customer. Very reasonably priced and Robin makes you feel at easy & comfortable. Highly recommend you check her out.

I have been going to Robin for years and drive 30 minutes one way every two weeks to see her…read morebecause she's just that good! I see her for lashes, waxing and spray tans and she's incredible- does a flawless job every time! Highly highly recommend!

First time doing sugar and Jasmine was great! She explained the product and how it works...I will…read moredefinitely be returning

This overall was a great process. I came in to get Sugared and left with a wax. Besides that the…read morelocation was clean and the young lady that greeted me was fantastic. She was friendly and helpful. She said that the sugar was not turned on when she got there. Luckily them out the wax was. So the sugar was super hard. I grew out my leg hair for three weeks for sugar I was only in town for five days. So not exactly happy but happy I was able to get at least my hair removed that day. The girl was sweet and gave me a first time discount. Pertaining to the wax she didn't absolutely fantastic job it was painless with the wax that they use on the downtown area it's a hard wax and it's very helpful. I would return to utilize her services. A common theme in my reviews lately is that they remind me and help me to remember that the world is not a perfect place and I can't always get what I want.

I have been going to gracious nails for a few years now and I have always come away happy. while…read morethey take walk in customers, I usually call before I come to see if the time I want coincides with the time that Julie has available. that has worked for me each time. I often observe several regular repeat customers , and have repeatedly seen some gorgeous nail results. definitely recommend the salon.

Very disappointed to write this. Came a few times and loved my nails. My mom and I come together…read moreand usually have no issues. This time today we had an appointment for two manicures (one regular and one sns) and two pedicures. We made an appointment, told the receptionist, and 3 employees as we were asked what we were getting multiple times. We each got our pedicures with no issues besides me having to repick my color because they couldn't find the original one I chose. Then the woman who did the pedicure started my pedicure. My mom was left in the pedicure chair for the entirety of me getting my nails done. They never did my mom's manicure and tried to blame her for saying she was taking a break from getting sns as an excuse for not giving her the regular manicure. We told multiple people when we were there and our appointment was for two manicures. They were prioritizing people walking in without appointments over us and forgot about doing my mom's manicure. Very upset and then told we had to wait if my mom still wanted her manicure after she already waited over 30 minutes as I was getting my nails done. Lost 2 regular customers

I had such a great experience You can really tell there's a new management team in place the…read moreentire atmosphere feels refreshed and more professional. From the moment I walked in, everything was clean, organized, and welcoming. The staff was friendly, attentive, and made sure I was comfortable the whole time. Sam My nail tech took her time and really focused on detail, and I didn't feel rushed at all.

Quick service for me was a plus because I was in a rush. Linda did my powder nails. They turned out…read moregreat and she was quiet but pleasant I was not pleasantly greeted when I arrived as a new customer but I had read the reviews and took a shot. The salon next door was packed and I didn't want to wait 30 minutes. They had a lot of color options, their services are clearly priced on the wall so that was a plus to avoid surprise charges. They had a TV going with family feud so there was some entertainment. I wasn't offered anything to drink. Which was kind of out of the norm for me seeing as how most of the nail salons I had visited in the city offered water, coffee, soda, and even wine! Clean facility.

I love this place! My brazillions are near painless and done in a comfortable setting by a…read moreprofessional, pleasant, thorough and super sweet esthetician! I will never go anywhere else!!

Talk about a great experience... Waxing is not the most comfortable thing to do physically or…read morementally. It comes with a little bit of physical pain and awkwardness while being extremely vulnerable. Upon meeting T. I learned she was very professional, knowledgeable and most importantly caring for her clients. She educates me on something new each time I have an appointment. She answers all of my questions professionally and makes me feel comfortable and at ease. I don't see myself going anywhere else for my waxing needs.

My advice is please Do not have a walk in welcome sign if you do not accept walk ins.read more

Great. The short cut looks very good and was easy to maintain until my next appointment.read more