Arrived at about 2:15pm and was greeted as I entered. I checked in online prior to driving over. Once I Arrived my estimated wait was only 12 minutes later. I've been getting my hair cut at this location for several years. They do a good job of maintaining experienced staff. Wow! Regular price for a hair cut is $20 at Great Clips now! I typically either look for coupons or prepay and load on a gift card when they have sale. This time I used a $10.99 coupon that was mailed to me. The location had a constant flow of people walking in. The music playing in the background was rock and provided a good atmosphere. I was called a few minutes prior my estimated time. The stylist was friendly and respectful, did a great job. Highly recommended for a great haircut at a reasonable price! read more

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This has to be my favorite location. I have not had a hairdresser here give me a bad cut....even if I say I'm willing to try something different lol. They are quick and I have curly hair but my favorite thing is that at other locations I've voiced some concerns about my hair thinning drying etc and they told me to try their leave in conditioing spray. We'll when I came here In Nov the gal cutting my hair suggested some special shampoos and conditioners from Sally's that have ingredients to help ..... this time I noticed something else and again was directed to some products and 2 weeks later I can tell the difference. They know their stuff or care or both and I appreciate it! read more

Great Clips - Love a quickie haircut. Trim the dead ends and shorten for the summer! Chelsea is awesome quick and friendly!! - Hair Salons Near Me - Mesa, Arizona

I took my boy to get a haircut. He wanted a Flat Top / High and Tight / Crew Cut-style military haircut so he wouldn't have to do much besides wash his head. The lady said, "No, we don't do that here." I asked why, and she told me it was too hard. I explained that the other Great Clips does that for him. She replied, "Then take him to the other Great Clips if he wants that kind of haircut." I would have, but the waitlist was too long at our usual Great Clips--that's why we came here. He wanted his haircut before going back to school. I told her, "Just do whatever you feel capable of doing." When we were done, she was still rude at checkout. She asked, "Do you want your receipt?" but didn't hand it to me--she tossed it on the counter and turned around and walked away. I have been going to our Great Clips for well over 15 years and never had anyone as rude or who can not do a very simple basic military style hair cut. In fact she was so rude I'm here on Yelp writing about how rude she was. read more

Great Clips - Receipt to show that I went, Real Review - Hair Salons Near Me - Mesa, Arizona

Placed my name on the waiting list through the app, said there was no wait with two stylists. Arrived a few minutes later and the stylist had apparently decided to run an errand and leave me sitting there. I had a small window of time to get the haircut, it's why I looked into how long the wait would be, what exceedingly poor service and disrespect of clients. read more

My kids (10 & 8) have gotten there haircut at this location in the past, and it was always OK. Today my kids went in to get their haircut and it was not such a great experience. The woman who cut my daughter's hair, said that she hated the hair cut my daughter requested and was very rude. We have been to this location before and a very nice young lady cut my daughters hair but today was a disaster. Everyone was rude and grumpy. DO NOT VISIT THIS LOCATION. read more

My uncle Chase cut my hair and did the best job I have ever seen. I will definitely come back, the laid back nice vibe while waiting was just amazing read more

worst haircut in my life asked for 1 one the side finger length on top. she buzzed my whole head not what i asked for at all was terrible i would not recommend anyone going here. i would give a neg star if it was an option. Never going back again read more

At my 13 year old boy's request- we've tried Five star barber, Flloyds, and sport clips. All were expensive and they just seem to over shoot and cannot do a normal haircut. We came to Great Clips on Sunday morning, did online check in - we walked in and waited maybe one min, even though all chairs were full and 3 others waiting. We had Deana, she was amazing. She listened to what my son wanted - she was willing to cut a shorter amount and see how it went, she noted his file for next time so they know the clip numbers. She asked questions to get the best info for what he wanted. His hair looked great. So not only are you saving 50%, your getting 100% better service! We will definitely be back to Deana! read more

First off, when I arrived my stylist was very sassy and seemed irritated that she had to do her job. I had very long hair prior to this haircut and let my stylist know, "I want it a lot shorter, maybe a bit above the shoulders?" She then proceeded to leave a few inches PAST my shoulders, which was a length I did not want. I tried my best to politely redirect her and even make it seem like my fault, "ya know, I think I had something shorter in mind than this." to which she snapped, "Do you have a picture? Because I'm not gonna sit here and do 5 different haircuts." Didn't realize professional stylists need pictures to understand what "A bit above the shoulders." means. Not to mention the mouth breathing and constant sniffles, as well as the rudeness from other stylists towards customers that came in. This was an overall weird and bad experience, it felt as if I shouldn't had even gone. Do not recommend this location. read more

Laurie is great! Genuine friendliness and her recommendations were perfect for me. Thanks for the haircut!

Went to this location today, and Flo was so rude when asking to accommodate my son due to his size. She said, "You can go somewhere else if you want to." when i told her she was being rude. Will never go there again. read more

Great Clips on Guadalupe and Dobson, customers beware. I have gone to this location multiple times, and this is the first horrible experience I've had. I did online check in, and showed up. There was only one employee there. It was a rather burly woman with bright maroon hair, angrily huffing around while sweeping. She barked at me. "What do you want?". I told her that I'd like a couple inches off since my end were dry from bleaching. She hadn't even looked at my hair since it was still in a braid, and she said "well if your hair is fried, I can't cut it." Why? She said it would look worse if she cut it. She said not to bother cutting it and just condition it. I told her I have been, but it's been difficult to style, so I'd like it shorter. She looked at me, like, "Get out of my chair. " So I ask, "Are you not willing to cut it?" She sighed loudly like she was exasperated with me and hollered to the other customers waiting, telling them it was going to be a while since "she insists on getting her hair cut. " Wtf, isn't that what they do at Great Clips? She grabbed my hair and roughly clipped it up. Personally, I don't trust someone with a shitty attitude and who is already being super rude with scissors to my hair. I told her "no thank you, I'm good." To which she gave me a bigger attitude. I take my kids there, and now I want to avoid this entire location. I live closer to a different location but usually come to this one because they're usually so nice. Anywho, fair warning to avoid this person who doesn't seem to enjoy her job. read more

THEY DESERVE ZERO STARS I went to get my hair cut at great clips on DOBSON AND GUADALUPE on 7/2/2020 (1st horrible mistake) I showed her a picture of what I wanted my hair to be, I said I want 3 INCHES CUT OFF with some layers. She says okay got it and even asked me again how I wanted it and when I left it was absolutely horrible, not even AT ALL, super choppy, and theres a giant chunk out of my hair, and she cut FIVE TO 6 INCHES OFF... and charged me for it. I went home and looked and was like wtf so TODAY I went back to get my money back and get this..... SHE IS THE MANAGER/HEAD HAIRSTYLIST. I asked for money back and she looked at me like I was the biggest disgrace and then just gave me my money and DIDNT EVEN APOLOGIZE for royally royally royally screwing up my hair. So now I have short ugly hair. She didnt even cut the front of my head at all, my "bangs" are the exact same length they were when I went in.... horrible horrible service. Will NEVER be going back. Whoever is in charge of great clips as a whole, make your employees GO TO BEAUTY SCHOOL and figure out what the heck they are doing Pictures show what I wanted, what my hair was before, and what my hair was after... ABSOLUTELY HORRIBLE read more

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I've been going here for years and usually have a great cut. This last time was ridiculous, I only came in to get the sides cleaned up and just trim the top. Joy did not listen to me and just went off the notes in the computer, and just basically started shaving my head. I said whoa what are you doing? She said the notes said this.... so she didn't even listen to what I said and just started shaving all my hair off that I been growing out. I am soooo upset I have plans and now I look ridiculous! And is a constant reminder every time I look in the mirror. I should not have been charged for this!! They should pay me for this crap! I asked to have those notes removed from the computer, the she says to me.. "I suggest you go with a longer style"! Are you shitting me!!! Did you even listen to me at all? My suggestion to Joy is to not talk so much about your ex husband who left you for someone 30 yrs younger and your trip to snowflake and pay more attention to your job!! Thank you! And Id appreciate a free coupon for paying for this horrible tragic experience! read more

My husband went for a haircut on Saturday. He said oh no not that lady again. Only two employees and he got the one that argued with him about how to cut his hair. She got mad when he asked for it to be blended into the sides. She said that's just the way your hair is and refused to fix it, then proceeded to burn his neck in the back. It's still red two days later and he needs his hair fixed. Beware of Chelsa. We like Great Clips but will not go back to this location. read more

We have been coming here few almost 3 years now. I have had a couple bad cuts in the past. However, Amanda is my favorite and always does a great job; not only with me, but with my boys. My long hair babe hasn't had a haircut in a year and she listened to what I wanted and didn't cut too much off. She does a great job, always! If you're getting your hair cut here, I highly recommend Amanda! read more

Great Clips - Fresh and trimmed! - Hair Salons Near Me - Mesa, Arizona

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Don't go to this particular great clips. Although they are a great company the one on the corner of Dobson and Guadalupe has very poor customer service. The girls in there are rude. It almost makes me not want to use any of the shops in the franchise. read more

If I could give zero stars I would. Do not EVER go to this Great Clips. Not only did I not receive the hair cut I wanted, the staff was SUPER unprofessional about fixing my hair. I didn't want them to touch my hair because they already ruined it once, and the woman with the red hair named Flo had no customer service whatsoever. Save your money and go somewhere where the staff know how to treat customers and actually know how to cut hair properly. read more

Husband discharged from the hospital after 5 months and wanted a haircut on 08/24/24. After 15 minutes in the waiting area and obviously in a wheelchair, he was called for his appt. (customer for 20 years). The stylist walked up the stair to her station. I said "he is in a wheelchair"! She asked if he could get out of the chair and step up. "NO!" I asked if she could cut his hair at a station that was not on an elevated level. She said he would have to move all her supplies. I told her we would go somewhere else. She noted that she would move her supplies, but I was too angry and she would not wait on us. I SILENTLY wheeled him out of the salon, as she continued to yell at me about my anger issues. Left in tears! Called customer service and asked for the salon owner to call me. NOTHING. A district manager called and said she would take steps to re-train employees. NO FOLLOW UP call from her as promised. Called customer service 09/07 and now they can't even see that I placed the original customer service call! Lack of EMPATHY, ADA, CUSTOMER SERVICE. read more

This is the haircut I received on Sunday, April 14th. The hairdresser got mad at me for asking her to texturize my hair, she turned the chair away from the mirror, so I couldn't watch, and started chopping away my hair with texturizing scissors. I'm in talks with an attorney about my options. Great Clips offered me two free haircuts as compensation. No wig to hide my bald scalp for 3 months while my hair grows back. Two free haircuts at the place that has a woman employed who does this to a customer who has gone here for many years. read more

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My daughters took our grandsons to get their hair cuts on saturday 8/12/2023 and the women who was going to cut their hair was instantly anoyed when our 3 year old autistic grandson got into the chair because he began to cry. She said "is he going to sit there and cry"? The lady that normally cut their hair wasnt thete because she broke her foot, her name is Amanda and is great with them! My daughter felt unwelcomed and left the salon the lady never said anything to make it better. I called the salon when she got back home to speak to a manager or owner the women informed me there is no manager after she amswered the phone and was rude to me, i wanted to make sure i had the right location so i asked are you on guad and dobson ? She said "yes but we close in 5 mins". You guys provide services for children why was this lady acting like my grandbabies were a burden? Very disappointed! read more

Apparently I love to get my hair cut while out of town. And coming from a guy who BARELY gets his hair cut (and truthfully, BARELY has any hair to cut) that means that most of the haircuts of the last 5 years of my life have happened at random out of town spots. Well, folks, add Mesa to the mix. That's where I got my hair cut today, and that's the latest locale where I lopped my locks. Men and women of Mesa, take note: you can get your hair cut here, too. You don't have to a be an out of town vagabond. They're here every day chopping away, and you can walk in for a trim. Actually, as I discovered today, they're really pushing this whole "check in online" thing and have a specific app you can also download. I haven't looked at it, but if it sets a reminder for your haircut then I'm totally into it. I only seem to remember at the most inopportune and rushed times (ie. "Oh crud, I'm going to be on TV tomorrow morning and I look like Ringo.") As for the cutters--they weren't the most personable peeps on the block, but when it came down to it they all seemed to know what they were doing. My cutress was a nice enough lady and cut pretty quickly. I didn't get the courtesy ear trim (sexy, I know) but I also didn't ask for it. I did, however, get the courtesy eyebrow trim. So that was a bonus I only seem to get at 1 out of 10 haircutteries. read more

If i could give then zero i would. Cut 13 style 18, not bad right? Wrong. The cut, i told her i wanted more layers an volume, i told her i didnt like my last cut. She processed to follow the exact cut of my hair, so now i have the same cut that i didn't really want. Fine .. The style, 30 minutes with a blow dryer and a round brush my hair is flat, with weird bumps at the top? I could have gotten the same results letting a three year old blow out my hair for 15 minutes. I told her that i didnt think i should have to pay for the "style" as it wasnt what i asked for. I asked for curls and volume. She says she can curl it?? Really like i should believe that? Do i give her another 30 minutes of my Saturday? I pulled my hair into a ponytail, paid the 36 bucks and left. Moral of the story? DONT COME TO THIS PLACE IF YOU WANT A STYLE. read more

Great Clips - Seriously? Not cool. - Hair Salons Near Me - Mesa, Arizona

The lady who cut my hair was great and did a nice job. The lady who cut my child's hair on the other hand was not. I used to love going here, but the lady that checked us out wouldn't honor our coupons. I have gone to this place numerous times and have had no problems. She told me I didn't have the code that goes to the coupon even though I showed it to her where the code was. I don't mind paying for a haircut for full price, but if I get a coupon from Great Clips and they don't honor it that's not right. I still left a good tip and won't fault my stylist, but they lost my business. I won't be going back to them. read more

Thank you Denisa for rocking the front end amazingly well! Very friendly. Thank you Chelsea for the greetings and the amazing haircut done very speedy! Also very friendly. Satisfied read more

Just another place to get a hair cut. I've never got my hair cut here, but my BF has. He was going somewhere else for his haircuts but it was quite a drive to go there every other week. So he's settling with great clips. Which he is satisfied with how they cut his hair. He's a pretty picky person when it comes to someone cutting his hair, and surprisingly he likes the barber/hair stylist salon styler person that did his hair and will return for future haircuts. Great clips is a pretty decent place for haircuts and the pricing isn't that bad. Overall its worth going to. read more

Great Clips - Hair Salons Near Me - Mesa, Arizona

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I've been coming here for a few years now and I have always had a positive experience, but today some reason the lady that cut my hair was in a bad mood. If you don't want to be at work don't take it out on me. She was extremely rough and inattentive when it came to cutting my hair. Next time I come back I will not let Stephanie cut my hair. read more

I took my son in for a haircut and he came out looking like a f*d up chia pet. We went back after we realized the under shave in the back wasn't even, they left his neck unshaved and the top looked like a carrot top, nothing like the picture he showed. When I asked for it to be fixed we received no apology or kindness just attitude and a statement that she did what he asked. Not an acceptable way to correct an issue or treat a paying customer, we will not be back! Jami the supposed manager who cut his hair in the first place knows nothing about how to cut hair or how to treat people ! To the guy that fixed it...thank you and I appreciate you! read more

I checked in online, arrived and sat down to wait. I noticed one stylist was in a good mood, she was smiling and talking to the customer in her seat. The other stylist (older, heavy set with straight dyed red hair) had an angry look on her face and looked like she was mad at the world. I was hoping to get the friendly younger stylist, but of course the angry old one came up and looked annoyed that she had to help me. All she said was "Ready?" So I said yes, and followed her. She did not say hello, how are you, etc. I asked if I could put my purse on the counter. She looked annoyed and almost rolled her eyes and shook her head as if to say yes. Then I showed her a screenshot of the haircut I wanted and explained to her how I wanted it done. Again, she looked annoyed and just shook her head, didn't say one word to me. I sat down then realized I did not want this rude, angry person cutting my hair. I told her she did not seem very happy, that she was not friendly, so I would be going somewhere else and thank you anyways. I left and went to another Great Clips, the one on Southern and McClintock. That one was much better, everyone was friendly and the stylist did a great job on my hair. read more

We made an appt online for my sister and from the second we walked in we were treated so rudely by the red haired stylist. First off my sister asked her how much she recommended the stylist should cut off. Her response was "I don't know you tell me" she then proceeded to tie the hair blanket so tightly around her neck we started laughing bc it almost seemed like a joke Who acts like that? She then told me I needed to go sit at the waiting area bc I am not getting a service which seems like it is an actual rule but her tone was not in the least bit professional. My sister was nervous so she wanted me to come with her to be near her which we have done at other studios like this before with no issue. Positive note was that her hair trim turned out okay read more

I came in on Saturday and got my hair cut over my lunch break, some younger lady with long dark brown hair, i had asked for almost 6 inches to be cut off.. she cut it 2 inches longer than i wanted it to be, and then when i asked her for layers she did so and styled my hair curled... it looked okay so i payed and left.. now three days later i straightened my hair and realized how much of a disaster she made me look like! I fully expect this to be fixed before i go to corporate!! ** Update ** After i had a chance to calm down i called and ended up going back in, michelle, the manager, did an AMAZING job fixing my hair and making me feel better!!! Thank you so much! read more

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I came here because Cost Cutters was closed and I left a bit disappointed. My cut was fine, I just went in for a trim but since I was going out after I asked the stylist if she could just blow dry my hair. (Not style, blow dry) She blow dried it, barely put a spritz of hairspray in and we were done. A haircut costs $12...needless to say, I was a bit shocked when I was charged $31.00. I looked at the board and noticed for a "regular style" was $18. 1. I don't understand how a style costs more than a cut, 2. I was shocked I was charged their full price of a style when all I asked for (and got done) was a simple blow dry. When I asked for a blow dry, she should have made it known it would cost me an additional $18. I was pretty upset when I walked out and because of that, I won't be back. I have NEVER paid near that for a blow dry. $5, maybe. $18?! I don't think so! read more

Went in for a haircut and had a great experience with Patrice. She talked me through what she was doing and offered tips for future care.

The best part about this place is the manager. She seems to be working there all the time, besides giving Great Haircuts she's a genuinely nice person. They have some good stylists but you must keep on them as to the style you want otherwise they will deviate and that's not cool. read more

Great Clips - Little man looking sharp. - Hair Salons Near Me - Mesa, Arizona

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I understand the importance of adhering to CDC guidelines during this challenging time, but the next time you inform your patrons that your lobby can only house 4 people (the people sitting in the 4 chairs allotted for the size of your lobby with social distancing waiting for their haircut) and instruct anyone that is standing that they need to wait outside, you need to follow through with ensuring everyone is following your instructions. I'm glad my son liked the haircut he got today, but the fact that I, his mother, was instructed to wait outside for my MINOR child, while you lacked the follow through for the other "extra" gentleman to also exit your establishment really infuriated me. I don't care if he was waiting for his haircut or not. He was standing just as I was, but you didn't make him exit while you were over your capacity limit. I'm happy to comply with CDC guidelines to protect your staff as well as other patrons, but your lack of follow through, and what felt like double standards, does NOT make me want to bring my son back in the future. read more

Decided to try a new location this time and very glad I did. Nicole gave me a perfect haircut. She explained how I should style my hair to decrease hair lose. And what products I should use. My wife noticed right away the difference and said she liked it much better. Nicole said I'd get a lot of complements amd she was right. read more

Under new managenent. Used to be a decent place, now they're running some sort of wig scam. I'm calling corporate. My family was treated poorly today. My sister and daughter both got bad cuts. They gave a free cut to my sister under the guise that they donate the hair. Very sketchy about who they donate to. Didnt ask if the hair was treated or dyed. I believe they're making wigs or tracks out of the hair and reselling it. Not sure this new management is on the up and up. They panicked at the notion that we might keep the hair instead of donating. I miss old management. At least they were honest and up front. At least they gave each person the cut they asked for. At least they weren't running some shady side hustle. read more

Great customer service with kids. As an exhairstylist myself I know that kids are the hardest to deal with. They have little toys and stuff for them to play with in the back if mom or dad need a cut while the kiddos wait. Love the staff! Tip them well. Hairstylist live off tips. read more

Great Clips - Hair Salons Near Me - Mesa, Arizona

Leonard G. Yesterday I suffered through the worst haircut in my life. My "stylist" was Desiree, who cut me WAY too short--much, much shorter than I requested. The cut was completely uneven, especially in the back at the neck hairline. I told her before we started how I wanted to be cut, and she didn't listen to a word I said. It is astounding how bad she is as a stylist. I honestly think perhaps she had no experience cutting a man's hair; I may have been the first man she cut. Now I have to walk around for the next few weeks looking like a schmuck because of her incompetence. I told her at the end I was very seriously disappointed that the cut was far too short, uneven, and ugly, and she didn't have the common decency even to apologize. If I ever go back to this place, I won't allow Desiree to get near me. A one-star rating is too high for her. She is the worst, and the salon would be well-suited to be rid of her. read more

I visited this place for the first time about 20-30 minutes ago. I am highly disappointed and will never return here again. Here's why: 1: I asked the lady to TAKE OFF LESS THAN HALF AN INCH of hair instead she WHIPPED OUT A #4 and zipped the machine through on one side leaving HALF AN INCH ON!!! 2: Within seconds I had to stop her once I realized what she had done but it was too late. 3: She admitted her mistake and I remained calm and polite asking her to just even It out. She tried but it didn't look even to me. 4: The most disturbing part was how she ended it. Didn't even say bye or thank you when I told her that my hair didn't look even to me. She went ahead and "rang me up" and as I was walking toward the counter she just went back to her station. She said bye reluctantly I kept saying wait, I haven't paid ma'am...she wouldn't say a word and kept repeating "bye, bye". She made a mistake, admitted it but was very rude at the end. I insisted that I must pay, had my visa out but she wouldn't even look me in the eye. I keep insisting and finally, I realized that I had $12 cash which I left on the counter and walked out! This is bad for business and I hope the owner/manager gets my message that I left $12 on the counter because the lady attempted to turn this around on me indirectly making it appear like I wanted a free haircut! I was genuinely unhappy because of her mistake! The haircut is $13 but I will go back to give them $1 next time I'm passing by. I do not need a free haircut, thanks but no thanks. read more