Lauren did an amazing job - and for sure I will be back. Senior haircut $24. She pointed out that Tuesdays that would be $19.99. So Tuesday next time!! read more

Great Clips - Hair Salons Near Me - Los Angeles, California

I hate hate HATE writing a one star review this negative because I rue the repercussions of it, but the haircut I got here was awful and I've had to make an appointment the next day to attempt to fix it. They may say that I was at least partially to blame because either my direct/ongoing communication during the haircut was I don't know forceful? I wanted to maintain consistent communication and that created nervousness for someone cutting my hair. I smiled and was friendly on purpose from the moment I sat in the chair knowing that nervousness would be possible. I know with some stylists I can be a picky one. Either they'll put the blame on me that way, or they told me I didn't use the right technical term for the cut (high and tight or a high fade, As a client I can't be expected to know those terms as well as they do) but long story short like I said I've had to make an appointment the next day to fix it and I think when it comes to haircuts, that's pretty close to worst case scenario. Whether or not I used the right terminology, I showed them a clear picture of me/my haircut when it's done right. That's an acceptable way for a client to depict what they want done. The next day, my coif is downright lopsided and it looks enmbarrassing so I chose to say something about it here. read more

I've gone in multiple times: good hair cuts. Veronica is great! The rewards gives points and coupons and easy to use. Thanks! read more

Great Clips - Recent trip. - Hair Salons Near Me - Los Angeles, California

My sister gets her haircut here. She's has a total of 2 haircuts at this location and they basically just wet your hair with a spray bottle, brush it out and cut. Nothing fancy. My sister has been satisfied with her haircuts and hasn't had any complaints. The Saturday we went there was no other customer at the location so they saw my sister right away. read more

I had a really frustrating experience at Great Clips (Mid-City location), specifically with an employee named Veronica. When I arrived, no one else was there. Instead of helping me, she spent 5-10 minutes cleaning her station and then disappeared to the back. While I was still waiting, another customer came in. Even though I had been there first, Veronica immediately took them instead. When I politely pointed out that I had arrived earlier, she responded rudely and said that the other person had reserved first and therefore they came first. That might be understandable--but the issue is that she wasn't even ready to take anyone when I got there and made no effort to communicate or acknowledge me. The lack of professionalism, communication, and basic courtesy was really disappointing. A simple explanation or acknowledgment would have gone a long way, but instead I was met with rudeness. Based on this experience, I would not recommend this location if you expect respectful customer service. read more

Absolutely horrible customer service. 1 person was nice. They did a horrible job on my family's hair. They do not know what they are doing. When I complained they argued with me. Never coming back to this location. read more

they participate in the wigs for kids program but the hair cut isnt free which is fine since the prices are pretty fare, $27 for a haircut is a good price in LA just for a cut from a legit place, salons usually charge $50 , the cheapest woman haircut is probably donh kin but its from chinatown and its $15-$20 but the cut isnt that great https://www.wigsforkids.org/donate-your-hair/ i did call ahead and asked if this location participated in the program "wigs for kids" a female answered and she said yes they do participate and thats it, she answered my question replied "yes we do participate anything else?" she didn't say that it wasnt complimentary like the wigs for kids and great clips website says. when i got there william then told me i had to pay for it even when donating https://www.greatclips.com/about-us/giving/wigs-for-kids i was just looking for a place to donate my hair for the charity called "wigs for kids" its been a long time since i cut my hair and i was going for short anyways, eagle rock doesn't participate but burank location might, heard of great clips from podcast you can sit with us and hairstylist david dang, hopefully the charity would benefit from my hair donation i had no clue what i wanted to style my hair as i just wanted to meet the requirement of 12 inches and have someone cut it off straight william cut my hair was very nice and explained layered style would suit me william was very detailed and thorough of asking if i styled my hair if i had a picture of the cut i wanted. for the donated hair, william tied my hair into sections and electric razored it off, then washed my hair and cut the layers and then ends of the already cut off hair from the pony tails, showed me how it was like wet and i really liked the style of the layers even though it was shorter than what i expected i had to ask to get my hair blow dried after it was cut otherwise just finish and walk out with wet hair, wasnt styled while blow dry because its extra, my hair was partially blow dried, it was shorter than expected i showed a picture of the length i wanted but it was cut shorter, we both confirmed the cut to be at my collarbone but my hair was cut shorter halfway up my neck, the pony tailed hair that i donate was cut off to collarbone, but after my hair was washed kept cutting the ends to even and cut the rest into layers placed the cut off pony tails hair in an envelope with the address of wigs for kids and a card with the id number from my hair donation form make sure to tip your hairstylists i tipped $5 in cash, always try to tip cash so it goes directly to the person who provided the service, those automated tip questions at the end take time to go to the employee and sometimes dont even go to the them (this is my own overall general opinion when tipping in LA was not required or asked to do in this haircut place) also got a $5 off coupon for a next haircut with my receipt read more

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I needed my undercut trimmed. As Nisha was doing this she recommended that I braid my hair rather than wind it in a spiral to minimize the knots and stress on my very long hair. I asked her to trim the split ends too. She showed me a conditioning leave in product and recommended I use it or something like it. I've been following her advice and my hair feels healthier and has been much easier to manage. Nisha was friendly, professional and did a great job. I'll be back! read more

Came here for the first time just before Christmas after trying out a few other salons. Parking is ample lot parking, the salon is super clean. William and his staff are very attentive. William took the time to explain my kind of hair and how I could style it, gave me tips and advice. There were two hair stylists in the morning and they were busy. It's a good place to get hair done quickly and inexpensively. It's a bit far from where I live but I would make the drive just for the parking and the quality of the hair stylists. Great clips, you should help William get his own great clips salon. He's great at what he does and is an asset. It's 2024, bump him up to franchise owner. Y'all should help him with the loan and make him a franchise owner. read more

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Honestly had a very disrespectful greeting upon entry "oh we are closed" this was at 06:10 and they're damn open sign was still on. So I went to get some soap and when I left at 06:34 the staff still didn't turn off the sign. Cutting hair is hard so can't nobody turn off the sign that says you are open when you're not? read more

Great Clips - Leave the open sign on way past close - Hair Salons Near Me - Los Angeles, California

dumbest appointment booing ever. you have to download an app or just call before and request booking...hit or miss with your time. really supid model app or call 1/2 hour before and hope for the best. hey great clips have you heard about making an appointment for a haircut... i guess your clients have a lot of time to waste read more

Extremely disappointed with how my son and I were treated as the last clients. We asked if it was too late and were told they'd be happy to take us--but instead they rushed through in five minutes, leaving us with two completely botched haircuts. A haircut should make you feel confident, not embarrassed for weeks. What's worse, it was the manager himself who did my haircut while his colleague rushed through my son's. It's upsetting to see that kind of disregard from people who should set the standard. read more

Needed a quick touch up immediately for an elegant event and Ty hooked me up. Nothing but good vibes Wash and cut took only twenty minutes. Thank you Great Clips. read more

Brenda at Great Clips in Bridgeville is phenomenal. I'm very particular about what I want. While most would likely consider me a difficult client and maybe even avoid me, Brenda is accommodating, patient and kind. She's the stylist to have! read more

WOW!!!!! I got home to wash my hair to find out my "George Clooney" type haircut ended up looking like George Clooney from the trailer park! WTF!!? Never coming back to this place! Hair stylist lady completely ruined the back of my head! Take a look at the photo of the hair cut I showed her compared to the cut she gave me! read more

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Thanks William for my great curly cut. It's perfect!! He asked me several times if I straightened my hair to manage my expectation. I sooo appreciate him managing my expectation & understanding. read more

The stylist had a nasty attitude. Dressed me down in front of her staff. Got on my case because my hair was tangled. They just lost me as a client. read more

Nisha did a fantastic cut. I haven't been to a salon in...7 years and I'm not afraid to go back now. She was focused, attuned to your requests, and professional. I'm looking at the mirror and amazed how she got exactly what I hoped for - she and the other young stylist were kind to answer hair care questions and I learned something new. He was attentive when I walked in and made me feel at ease. Great location and team. read more

William is an amazing stylist!! 5 star care!! Leaving a review because I was calling to see if William was available tonight and some very angry and very rude woman answered the phone and did not have any respect for customer service. Since William is out of town it looks like that woman loses her politeness. I called at 10:43 AM 10/29/2024 read more

William is the worst. Called today and asked a few questions, he then hangs up on me while I'm still talking. Who does he think he is, so rude. I will probably look for another place if this guy is still working here. The funny thing is there was another customer waiting for their turn, and when he overheard me talking to the other hair stylist about who that rude guy is, he straight up gave me his name and said he had a bad experience with him as well. The owners of this place need to get rid of this guy. A 22 dollar haircut for someone to hang up on you. read more

Great Clips - Just waiting for my turn. - Hair Salons Near Me - Los Angeles, California

Great manners, attentive, and just overall great vibe. Ask for Roxanne. If she's not free just wait. read more

Great Clips - Hair Salons Near Me - Los Angeles, California

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All I wanted was a shampoo...that's right a shampoo. Best shampoo I ever had...LIAM gave my scalp a workout ... with tree tea shampoo‼ He massaged my head...it was nirvana‼ LIAM gets gets 5 stars! he's a solid 10 ‼ Let LIAM shampoo you too‼ read more

Great Clips - Hair Salons Near Me - Los Angeles, California

Good experience; friendly stylist, easy check-in and quick to be taken in, reasonably priced. It's a Great Clips, not a $100 salon, but you know what, it's a nice quick easy haircut, you leave looking tidy and trim... if you don't have anything fancy going on with your hair (and I sure don't), this place will get 'er done nicely. read more

5 stars! I've been coming to Great Clips for sometime now. It's super convenient and quick which is what I need for my busy schedule. Over the years, I've had amazing stylists (Shout out to William, Queenisha, and Jenny) who listen to my needs and give me the perfect tight fade and hard part. Love that I can come in biweekly and they know exactly what I need every time. Online check in makes it streamline so I know exactly how long my wait will be. Covid times were tough but they adapted well and the shop feels safe, clean, and disinfected. On top of all the great service, they have great jams playin... read more

Great Clips - Fresh fade - Hair Salons Near Me - Los Angeles, California

I just got home and gave my daughter a bath to get the hair out of her neck and her hair is SO UNEVEN. The lady that did her hair didn't even dry it. Literally took like 6-7 minutes. I am so incredibly disappointed. read more

Great Clips - I just asked for a straight trim across to get rid of dry ends. Straight across. - Hair Salons Near Me - Los Angeles, California

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Nisha did an amazing job cutting my son's hair this morning! She was kind, gentle and FAST! I can't get over how handsome he looks. Thank you so much Nisha! read more

Quality without overpaying, always the vibe with great clips! I have never had an issue here! All the staff has been nice every time.

Beware, went in for a trim and got scalped. Quinisha decided to have fun instead of doing what I asked for. She'd done it often before but seemed to be annoyed when i told her exactly what I wanted. So she and the manager had a little chat and I guess he gave his approval for her do to what she wanted instead. They had fun. Me, not so much, she cut my hair exactly the way I told her I did not want. Not very professional and not very funny. Do not ask for anything too specific. Says she doing what you asked but NOT. Sorry I can not provide a photo. I can not have a picture of this atrocious haircut out there. read more

I enjoy seeing William for my haircuts. Really great customer service. Even pointed out the fact that my hair is thinning, and that I should purchase hair loss removal products. So I appreciate the attention to detail! If you check in ahead of time the wait is minimal. I don't really go anywhere else for my hair styling. They also have a range of hair care products that they sell, which is nice. I guess my only feedback is that it'd be nice if I could reserve a stylist. I have a preference as William knows my hair. The others I've been with haven't done as good of a job. So it feels like luck of the draw sometimes. Other than that, I enjoy coming back. read more

Wow. Okay. I go in. The black thicc girl with dreads helped me. Okay. Things started out fine. But then. She laughs saying my last haircut was a home haircut. Umm. Floyd's barbershop for the last 3 years. Okay then she tells me all about how my hair is bad and I need to buy they're brand of shampoo. Saying I'm buying cheap stuff but Dude I'm BUYING SHEA BUTTER AND A BUNCH OF OTHER HEALTHY SHIT FOR MY HAIR. this girl was rude. She laughed at me insulted me the whole fucking time. THIS IS A GOOD PLACE TO GO IF YOU LIKE TO PAY MONEY TO BE MOCKED AND LAUGHED AT. it's k. They didn't look busy at all. So whatever. Maybe karma will do justice. read more

My hair really needs Timmeka. Where did u go to? the one star is for the last person that cut my hair

Came here for the first time for a quick clean-up before an International vacation. It's located on the top floor of the entire plaza and there is plenty of parking. I checked-in online, which secures a spot for you and provides an estimate on when you should arrive. Mine was 35 minutes. When I came 30 minutes later, I still had to wait about 10 more minutes, which was a little frustrating. The service and attention to detail was great. I don't have a lot of hair, so their full-price haircut at $17 is way too much for me. Luckily, I had a 50% off coupon for this use, so it worked out well. I'll be back if I get another coupon. read more

William gave my curls life today! Amazing customer service, looked at pictures of what I wanted, talked to me about my texture of hair, worked with on finding the right medium between what I want and what my hair will do with the cut so I can style it at home, recommended great products to keep my hair healthy with my new cut, Made me feel beautiful, that's what we go to salons for right?!? Recommend 100% read more

Crying in the car as I write this review. The lady had no idea what I meant by framing the face. Look how she did me. Please go somewhere else. read more

Great Clips - Hair Salons Near Me - Los Angeles, California

Today I went for haircut for 4 yrs old at Chinohills great clips near sprouts, an employee she was trimming the hair with trimmer and suddenly my son got a cut back of ear with trimmer that nasty employee said don't worry it's not deep cut very rudely and she is worried that I won't pay her and rushing me to pay her and don't even keep any antiseptic at the shop. Don't hire such impatience employees without proper training and will never recommend u guys go there. I will give zero rating but not possible read more

Great Clips - Hair Salons Near Me - Los Angeles, California

This was a pretty terrible experience. I showed the lady who gave me a "haircut" a photo of what I was looking for and there was almost no acknowledgment. After 4 minutes of doing whatever she did, she put the mirror up for me to see. She said she was finished. I asked if she's was going to style it and she said, "You want me to add product?" After being thoroughly disappointed with what I already received, I said "never mind," and simply left the establishment. Definitely not returning. read more

My boyfriend got a haircut here and it was terrible. He asked for a fade and the guy cutting his hair didn't even blend it. There was a straight line across his head. He went back to ask for it to be fixed, and the guy STILL didn't do it right. On top of it all, he nipped my boyfriends ear a bit. Super terrible cut. I contacted customer service and they asked me to email them at a different place. Yet, they sent no clear email for me to contact. 10/10 would not recommend. I never even got a refund. read more

Great Clips - He was nipped on his ear. Not a big cut, but shouldn't EVER happen at a professional haircut place. - Hair Salons Near Me - Los Angeles, California

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Can't even do a proper fade ... always leave stray hairs don't clean up the neck and never fail to be uneven went to this place 2 times and had to fix the mistakes myself ... learned my lesson and save your money go somewhere else. read more

All I can say is Jenny; Jenny, Jenny! This was my second time seeing her and I love her artistry when it comes to haircuts! Thank you so much GREAT CLIPS! And thank you JENNY!! read more

They did not do a good job. I showed the lady a picture of a lob and she said she could do it. It turned out very choppy/uneven. If the stylist didn't know how to layer, she should have admitted it! So disappointing. I got what I paid for since I was desperate for a cut, so I'm not mad. But Great Clips should build a better reputation for themselves by setting standards and by hiring people who don't just practice cutting hair for dolls! Now I have to go to ULTA in the same plaza to have them fix it hahaha read more

Great Clips - Horrible. I asked for a lob, not a ragdoll look (the back is so choppy/uneven, I couldn't fix it myself) - Hair Salons Near Me - Los Angeles, California