Checked in online at greatclips.com and when I arrived 30 minutes later (my wait time was 38 minutes) my name was first on the list. I waited a minute for the next available stylist to disinfect their station then I was seated. I had the luck of having Quoc cut my hair. Hes the first chair on the left, behind the desk. He asked me what I wanted so I said: Cut (below my shoulders to be exact), shampoo and conditioner. Now from what I experienced shampoo and conditioner is a two-for-one price because their conditioning treatment (on the menu) is a completely different deal - WHO KNEW lol. Quoc scrubbed my scalp intensely, that bugga was clean. When he cut my wet hair he was quick and efficient. The only thing he really ever said was, "hair no good, after cut looks much better". And for that Im thankful. He took off about 4.5" from the bottom and Im happy with the way it turned out. I will note that the day after, once my hair dried at home, my scalp was super itchy. Maybe its just me? read more

Great Clips - Hair Salons Near Me - Honolulu, Hawaii

They do my hair right, which is great, but the vibe...well one of the staff made jokes about how I 'don't know what I want' (I struggle with explaining myself and speaking in general) to my HUSBAND. I'm assuming that she didn't realize we came in together, hella rude. read more

Located in the Moanalua Shopping Center. Great service, one of the faster Great Clips on island for wait time as compared to the other Great Clips branches. Use their app online to make an appointment slot in line or see beforehand how long the wait is. Dont know why all the hate looking at some of the reviews....prefer this over fantastic sams, supercuts and even base barbers. They sometimes run unadvertised haircut sales for $9.99 and $14.99....last time i visited i lucked out and got a haircut for $9.99. Hard to beat these prices these days, even for haircuts on base. 4 stars. read more

Great Clips - Located to the left of Starbucks and Jamba juice - Hair Salons Near Me - Honolulu, Hawaii

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Do NOT go here if you want a good haircut. When I saw the first cut she did on my hair I already knew this was about to be terrible. The sides weren't even and she did NOT give what I asked for. Absolutely terrible just get a haircut somewhere else. read more

Work haircut! I've worked hard to grow out my hair ! I went in wanting bangs and layers because I wanted some volume ! She did bangs and then blended them into my hair And the back of my hair looks like a v now . She did no layers and the bangs aren't even noticeable! Do not recommend! Spend your money somewhere else ! read more

I checked in online and was 1st on the list when I got there. They took 3 people ahead of me. What's the point if checking in online if it doesn't reserve your spot? Dumb. read more

They are not friendly with deaf peoole they are keep talk, can't hear they are still speaking rude to deaf people

The only true reason why I didn't give this place a zero star is because of Andy! But Li that lady! She is a monster! She messed up my son's haircut and then when I said oh maybe if you can clean it up just a little this lady threw attitude at me! For what her own shitty work? And then proceeded to talk crap about me in another language nah screw her!! Andy on the other hand that man need a raise and some liquor! He saved the day with fixing Li's mistake! read more

With hair stying salons being closed for so long during the state's COVID restrictions, my daughters desperately needed haircuts. Prior to this pandemic, we were very happy with Great Clips. Their online check in, ability to pre-purchase haircuts, quick service, pleasant and attentive stylists were all positives. This last visit, however, was HORRIBLE and we left with our daughter in TEARS. First, we had never seen this stylist before. We had been to this location a few times, so many of the stylists' faces are familiar, so I'm assuming this stylist was new. This should have been a red flag/warning to leave, but since we were just getting a trim, we figured it wouldn't be a big deal. Second, the stylist was very curt/borderline rude. When we were explaining how we wanted our daughter's hair trimmed, she cut us off and said, "Ya, ya, I know what to do" and shooed us away. This should have been our second red flag/warning to leave, but Great Clips saves notes on customers' cuts and it notes what was done the last time. Since she was looking at it at the time, we assumed she would follow it. Unfortunately, she didn't follow the notes - we asked for a trim on bangs and the ends - which were lightly layered at the neck line. Instead, she wound up giving our daughter a COMPLETELY DIFFERENT hair style - a VERY SHORT pixie type cut with the back/nape shaved. Because of the current COVID restrictions, we left our daughter with the stylist and waited outside until she was done so didn't see this happening to intervene. We have to note that our other daughter (her twin) was getting a trim with another stylist at the same time. This stylist waved at us through the window during the middle of her cut to check that the cut was progressing the way we wanted. I came in, approved, he continued, and I went back outside. The other stylist, however, never communicated with us during the cut, only when it was done. We also have to note that we've always taught our daughters to respect adults, so when we asked our daughter why she didn't say anything to the stylist when she noticed that she was cutting her hair too short, our daughter said that she was uncomfortable speaking up because she didn't want to be disrespectful or rude. Didn't bother to get the stylist's name, since we have no intention of returning. Despite having a card of pre-purchased hair cuts, we will not return to a business that won't listen to what the customer wants. read more

I am very disappointed and angry! I have come here 2-3 times, tried working with the same person and yet it just does not get better. I communicate with the stylist clearly, bring a photograph of the style, show her how I would like my hair cut and layered. I discuss length in each area of my head, and explain the parts to pay attention/nuances due to how my hair grows. I am firm on maximum amount to take off. And yet due to a language barrier and the person only knows certain basic cuts, it never matches what I ask for and never improves. That's just ridiculous. I spend that time, she acts like she understands, and cuts it her way anyway. I am fit to be tied. I keep coming out with boyish-non feminine looking, rounded, short haircut that makes my hair have gaps and be too short to use culers to style it, makes me have shorter bangs that what I just said I wanted to be longer, and a much shorter length in the back that what I even walked in with. Now I have to grow my hair back out again for more than three months to get it back. Now I have to find a new place to go to that has really good English speaking hair stylists who have versitile skillsets and many years of experience. Not this placated cookie-cutter crap that you pay almost 30 bucks for and leave looking ridiculous. It is barely worth what a simple hair trim should be at for a session where they just cut everything off and leave you looking like shit. $15.00 would still have been too much for what I got. ***Never again!*** So if you are a guy or you are a female and have nothing but long straight hair or a blunt Bob cut, you will be happy here. But if you have a style you like, and want a different length with only taking off a quarter of an inch every where the scissor is used for the whole cut, and you would like to keep soft feminine flips and want the stylist to know you already have wavy hair that needs to stay longer in length in order to allow it to not curl more, and want longer bangs, plus a V cut at the bottm back instead of a straight cut bottom, then you will be absolutely miserable like me with what this place gives you! I feel robbed of my femininity so much so that I cried and will have to wear a hat to hide the ugly cut. I really hate people who don't listen, don't ask as they do the cut, don't confirm, and then say...well that was easy. Fuck! This cut really sucks! read more

First time back to this location since reopening and it was absolutely pathetic. First off, why do you have online check in when it's not even loosely followed? Checked in online at 9:10am and it said 45 minute wait. Drove to the salon at 9:45 and checked in, 2nd in line. Watched 7 people come in after me and get cut. The barber kept coming back saying, "one more quick, 10 minute". After an hour of waiting, we finally left. Great Clips is just as bad as Sport Cuts and any other "chain" barbers/salons. Go somewhere else. This place sucks. With businesses operating in the red and trying to recover, you'd think they'd be a little more customer oriented. Nope! Hopefully, they go out of business. I will not be returning, that's for sure. Edit: they only have ONE BARBER that can do a decent fade. None of the others were even willing to do it. Typical chain barber. All about the bottom line and to hell with the quality of the cut. Bring back the old fashioned barber shops! read more

No doubt received the worst hair cut of my life from this Great Clips. I asked for a medium fade and even provided a picture on my phone of my own hair at the desired length. My side part looks like Harry Potter's scar and my head looks cone shaped. Seriously considering shaving my entire head. read more

I went to get my hair trimmed to my shoulders, probably cut off 3-4 inches. This was right after I got home! So I haven't fluffed it out, it's still somewhat damp... Ri, was the hair stylist I had. She's so sweet, loved my curly hair. What really brought me to write this was how she was so open to learn how I styled my hair naturally. I showed her how I section and finger curl (not much too it, but other places I've gone just scrunch and created more frizz). I've never had a hair stylist admit they didn't know how to style my hair, they always just went on a whim and made my hair so frizzy! So I loved that about my experience. And overall happy with the length! read more

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Well, it happened. Great clips went from 5 to one stars in a matter of 1 haircut. I asked for a medium fade, just a finger length higher and boom... she gave me a military haircut. And now I have to find yet another place to cut my hair. read more

We had a fantastic experience at this great clips. The two stylists knew their stuff! My sons never looked better and it was their first time going here! We could check in online so there was no wait. The stylists took their time to teach my boys what "number" to ask for if they go anywhere else and how to ask for the proper style... who knew barbers had their own lingo! They needed to cut off their Summer hair since they signed up for JROTC at their school. I must admit I was kinda sad to see their "surfer hair" go. Definitely will come back. read more

Great Clips - Hair Salons Near Me - Honolulu, Hawaii

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Took my six year old son in here because pigtails and crew cuts where running behind my scheduled appointment time and he needed a haircut a month ago. I was pleasantly surprised at how good of a job she did for a lower price. My son said he wants to come back next time because it's a better cut. If he's happy, I'm definitely happy. read more

WARNING: do not go here! I explained the haircut I I wanted; low fad slight trim. The lady, or oversee to whip out trimmer and buzzed me. She never once listened to what I wanted. Shaved off my sideburns and then proceeded to almost shave the side of my head. Dear baby Jesus I've never got out of a chair so fast and now I'm walking around with a screwed up hair cut. Needless to say my hair grow fast so this will mend in a week or two. Do not go here at all. Horrible read more

Horrible. I came here to get a simple long layered haircut. I tried to explain to her what I wanted and she would stop me and I assumed she knew how to do it because she was explaining what she was going to do like she knew what I was talking about but no now I have shorter hair than what I wanted and she literally f up my bangs. Honesty looks like I did it myself I'm not even exaggerating it is sooo bad! I miss my long hair I wish I never went here but oh well you get what you pay for. I tipped her good too not realizing how bad it was when I got home. And oh she wet my hair during the process and didn't even bothered to blow dry it told me it was an extra charge to blow dry lmao I literally walked outa there with my hair damp as fuck. I take that 1 star back you guys get 0. Update: I got my hair fixed today at a different salon. They even agreed me saying my hair was jacked up and so uneven. read more

Great Clips - Hair Salons Near Me - Honolulu, Hawaii

Been to this location 3 times now, first time was with a man, I forgot to catch his name but he did an amazing job! Exactly what I asked for. I have pixie hair so it's not crazy, usually just need a taper all the way down and maybe a trim up top. Second time, got the older short hair woman with glasses (seen everyone lighting her up in these comments, too) and she jacked my hair up so bad. I was like why is this sticking up here? And she said "that's where your cowlick is" oh that's weird, I feel like this has been my head my entire life and I've never had a cowlick there, ok. It'll grow back, I said. Paid, and left. Went back today and waited for the same man as the first time and once again he knocked it out of the park. My receipt says his name is "Quoc." He's amazing. I will wait for him to cut my hair every time now. He's super nice, always service with a smile. 5 stars to him, but took one star so you know not to trust everyone with your hair there. read more

I don't usually write reviews after just one visit but since I "created" this business' location in Yelp, and gave the first tip, I might as well go all in! Haha. Plus it'd be nice to include a star rating. Four since I've only been here once. I've been needing a trim because of the unwanted "split end" friend. Being highly involved in my kids athletics, I didn't have any time for some "me time" so my hair took a beating. Then the holiday seasons approached and seriously, who has time to make an appointment anywhere?! Tonight, the husband and I got done shopping at the NEX and exited toward Moanalua Shopping area. My hubby glanced at a sign and said "oooh $5.99 for hair clippers?" And i thought, "seriously? $5.99 for hair clippers? That's ridiculous". So he pulls into the parking and drives up to the store located adjacent to McDonald's. He says, "oh it's not hair clippers it's hairCUTS". So I told him, "hey go ask if it includes women haircuts and if they can cut my hair now!" He argues stating it was already 8:45pm and was sure they wouldn't take me. But since he listens to me (hehe) he walked in and asked if the $5.99 special included women haircut and if they could cut my hair. They answered YES to both questions. I walked in shortly after 8:45pm and 25min later I walked out satisfied with 3 inches off my previously dry hair with my layers neatly evened out. That's how quick it was. My hairstylist, Dee, has been a hairstylist for 15yrs working for the other brand x hairstylist companies. Great Clips is a franchise originally based from Minnesota. But it was good to see that the stylist, Dee and the two other ladies in there were locals from Hawaii. This is the 3rd location on the island and there may be more that will pop up somewhere. But for now, I'm satisfied with this location. Parking is simple since its located at Moanalua Shopping Mall. The cool thing is appointments and check ins are all done through the website. I'm sure you can call also to get an appointment or just walk in like I did tonight. I'll definitely be back and I'm hoping they stay consistent with the great customer service and always delivering satisfied customers *Grand opening Special $5.99 ends 12/26/14 $6.99 the week after $7.99 the week after that Then it'll go to regular prices after that so go try them out before that happens :) *The grand opening special price is ONLY for a haircut! So don't expect a shampoo wash, head massage, and prom hairstyle! Not unless you agree to pay more. Thank you! read more

Great Clips - Located at Moanalua Shopping Center next to Taco delMar - Hair Salons Near Me - Honolulu, Hawaii

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I'm no Barbor, but she ain't doin' it right. Obviously, I've watched everybody cut my hair. So I kinda have an idea of what needs to be done. And aunty was just using the buzzer free hand half the time to "blend in" my hair. Every other swipe she did was wayyyy deeper than the others. That's when I eventually just said that was fine, paid, and left. Never coming back. I'll let the pics speak for themselves. read more

Great Clips - Yeeheeeeeee - Hair Salons Near Me - Honolulu, Hawaii

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This rating is only for one stylist there. Her name is Sherry. She does not know how to do a layered bob. She made my hair shorter than I wanted. I'm sure the other stylist there know how to cut/style hair. Should you go here for a haircut do not get Sherry if you are a female. I guess that's what I get for going somewhere inexpensive. Never going back here again. Gotta start saving to go to a quality salon for my next haircut. Haha... read more

This place is so bad. I know it depends on the stylist you get but if you go here do not go with the older Asian woman with short hair and tiny glasses. She said she could cut my son's hair like a picture we showed her from one of their books at the front. It's the new style the boys have been wearing with a part line shaved into the hair. Well she jacked him up!!! She obviously doesn't know the trends and maybe had a slip of the hand. But the poor guy is looking messed up. Never gonna go there again. Next time we will wait a day and try to get in to a more reputable place. Pros: The woman was courteous and the place is clean. read more

Great Clips - She jacked up his part!! - Hair Salons Near Me - Honolulu, Hawaii

What can I say? Toni, Taylor, Quoc and Rhee to the rescue! First day open after the corona virus shut down - hiccups yes, but what you expect? They ran the operations professionally and seamlessly. They're pros and provide exceptional customer service! Was thrilled to be reunited with Toni, her haircuts are always always on "point" and flaterring! Thank you!!! read more

Gentleman refused to cut my hair, even brought in a picture. He couldn't seem to understand what a shaggy hair cut with bangs was, or even what long layers with bangs meant...Awful customer service!!! read more

It's a hit or miss here. To be honest, I came back hoping to see the hairdresser I got the last time. She really listened to me well and I got the haircut I was expecting. Unfortunately, she wasn't working when I went today. She told me she works every Sunday. Perhaps, she moved elsewhere, I don't know. It's just unfortunate for me. Today was a sad day. I told my hairdresser (Sherry) that I wanted the same haircut as last time and trim off an inch from the longest portion and go from there. I showed her a picture of where my hairstyle was copied from as reference and I also showed her a picture of a model with full bangs that were up to the eyebrows. But alas! More than two inches were cut off and not even the same style as before now. And my bangs...? Cut off ABOVE the eyebrows! Imagine Dora. I'm so salty, I had to write a review. I knew mid way that I won't be getting the haircut I envisioned to get. I didn't say anything because I didn't want her to chop my hair even more. While my head feels lighter because a lot of hair was cut off, I was also sad at the same time because I was growing it out for months.... At the end of it all, at least I didn't get off the chair with a bob. Silver lining? Maybe. After all that, I left a $2 tip. Upon seeing the receipt I signed with a $2 tip, the hairdresser just walked away without saying anything, not even a "bye" or a "thank you". I should probably start looking for another place to get my haircut from. ****Update**** Now that I settle the style with my hair, I just noticed that my bangs are not even straight! Last time I checked, that's not what full bangs is and I didn't ask for a side swept bangs either. Oh well. read more

I must say .... I am from California and have gone to my hairstylist all the time... even when I go back home I go and visit her and get my hair done in California! But since I found this location and Vicky is completely amazing I love the way she cuts my hair and I have also taken my family there and I must say everyone is super nice and they all are extremely professional... I don't have to go to California to visit my family and get a great haircut.... I will just go to this location and get a fantastic haircut!!! God bless! And thank you for your amazing service ! read more

If I could give negative stars I would. Went in a few minutes and the stylist looked at me like I was crazy when I walked in and asked for a hair cut 5mins before close. I get you have hours but you can be more courteous. When your lights are on and the neon sign says open, you should be OPEN! Bad customer service. Stay Away! read more

Normally, I get a haircut (every 4 weeks on the DOT) and pay $70-$100 because I'm incredibly scared of anything less than amazing. That's not to say I won't give other salons, of any size, a try. That's why I decided to visit this Great Clips. My hair was incredibly thick, bulky and felt like a mop on my head. Usually, my hair is textured with long layers and face framing. Very easy. If I had the materials to do it, I would. This great clips had wonderful reviews and I even got a stylist who had BEAUTIFUL hair. Mine isn't beautiful anymore. I went in and waited 30 minutes just to be passed twice by other people who arrived after me (I signed in with a stylist just in case online check in was not working). A third person almost cut in front of me but, thankfully, the stylist noticed me reading and asked if I was on the list (hint: I was). I showed her my hair and I'm sure I heard a small gasp. Yes, my heart dropped at this and I should have went home knowing it was a lot of work but I REALLY needed this. My hair is my crown and it was seriously suffering. The entire time she was cutting, I had to look away. I wanted to cry. I know the proper techniques and it was all wrong. When I gave direction with what I wanted, I felt insulted as if I was taking up too much of her time. I nearly died when she started to thin my hair. It's what I wanted but you are supposed to TWIST and thin the hair so it graduates!!! Instead, she took thick chunks (without even looking at my hair's layer structure) and CHOMPED thick pieces out. How awful. On the way out the door, I kept pulling my fingers through my hair and THICK CLUMPS kept falling out. She never brushed my hair out so when I had asked for more layers to be cut, it was because I was under the assumption that it was still thick. NO, she just never brushed out the already cut hair!! So now I'm nearly bald in the back. Now I'm stuck with a three- layer, bald back-headed block hair cut. I certainly don't feel like a women, empowered or even beautiful. I will never be returning to this establishment for the sheer reason that the customer service was lacking (from multiple stylists.) I should've asked for a military cut - maybe then they would have paid me more attention. read more

I have always been hisitant to get my hair cut at great clips but one day I was in a rush and needed a haircut ASAP. I was seated with a girl name MAY and she cut my hair sooo good! She made a great fade and cut my hair exactly how I like it! Now I always go to MAY. If you ever need good fade go to May and you won't be disappointed! :))) 100% recommend ~ read more

Terrible customer service! first impression I was Asking a hairstylist if they can cut a type of hairstyle, Very rude in responding!, after that I didn't feel comfortable letting anyone cut my hair this lady was rude not welcoming or Atleast with a smile just a grouch, she is an oriental older skinny lady didn't even get to see her name! But manager needs to step up and teach her some good Custome Service........ read more

Hit or miss with service. My son will no longer get his hair cut here after 2 bad cuts in a row and the stylist completely ignoring me on how short i wanted his hair. I won't get my hair cut here either for the same reason. Husband and teen get decent cuts more often than not. Place is dirty, saw a roach run across the counter where they keep displayed items. Always busy for some reason and over priced. Most of the time the stylists have attitudes. read more

This online check in is bullshit. I walked in when no one was waiting, one stylist with a customer. 10 minutes later another fat woman comes in and waits in line behind me until the stylist notices us and asks me if I checked in online and I said no. The screen shows who checks in and it was blank, but after a minute the list shows a name, because the fat woman overheard and checked in right behind me. She got to go first because of that, although I walked in and waited 10 minutes before she did. Employees should know better, they can look up at the screen to see if there's any check-ins online and probably knew that fat woman check in on the spot, but still took her in first. Bad customer service, why require customers to use their phone data. read more

May has been the best hair stylist I have ever had! I have been coming back to this location for 2 years only because of May.

Great location and the check in process is efficient and easy. Quoc is the best! Definitely recommend this location.

I desperately needed a hair cut. Actually, just a little trim. Being a momma of two was taking its toll. I had split, brittle ends and haven't had a cut since October. Just so happened I was at the shopping center getting coffee and had a half an hour or so to spare. It was New Years Eve and each station had a client. All males kids and adults getting "clipped". I was a little weary but like I said I really needed a cut. I was placed on a wait list. A monitor on the counter showed me my place in line. I was quickly called and seated in the first station in the front. I wish I remembered the gals name but she was Asian with short hair and glasses. I told her to cut off the dead ends and to try to follow my previous cut if possible. 15 minutes and $5.99 plus tip later I was done. I was satisfied with my cut. Just know that it's no frills- No shampoo or style. I would recommend this place for kids and males. If your a female they do offer other services too. This is a chain salon with fun promos. I overheard another stylist telling another client to get on the mailing list for coupons and things. My stylist did not put me on the mailing list. However, I checked out the website and there is a sign up (for promos) and you even can check in online. I also read if you get a cut on Veterans Day you get a card to pass on to a veteran for a free cut. In the end, it's a convenient place for a cut. Also if you go during a promotional period (like now) it's deals. I wouldn't visit for a whole new do but just for a quick trim. read more

I loved the cut but not happy about what I was charged. I asked for my hair to be dried. It didn't have to be styled. It was fine to leave it curly. Instead they did a blowout and charged me $45 for a formal styling on top of the hair cut. read more

My son was super happy with his cut! We didn't have to wait since we checked in online. We tried to go to the hair crewcuts for kids next door but there was a 3 hour wait!! We walked right next door and they took us right away. They have a booster for the kids and even a kid cape! Just no TV to keep my child entertained but he was too busy looking at the cape! Awesome experience granted I didn't have to wait 3 hours!!! read more

Great Clips - Son getting his hair cut sitting on a booster seat. - Hair Salons Near Me - Honolulu, Hawaii

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I've been going to the same barber for years and he does not disappoint. His name is Quoc? He's great and i recommend his services all the time. read more

My son likes coming here instead of going to the barber shop on post. He thinks they can't cut his hair on post they only know one way...military cut...haha. Well on this trip I think even the barber shop on post could have done a much better job than what he received. We get there and he was able to go right on back (which is good) he begins to tell the guy that cut his hair how he would like it cut. My son has really thick hair (lucky) on top and he was going for a rugby cut? Yeah I don't know what that is but that's what he wanted. Usually it doesn't take long to cut a guys hair but this guy took forever. My son gets up from the chair and I had already told my husband that his hair didn't look straight with the "bangs" he was given so my son walks up to me and I am looking at his hair and asking him is it suppose to look like this? Cause like I said I have no idea what a rugby cut is so who knows maybe it was suppose to look like that? So the guy that had cut his hair comes over and I begin to tell him this is not straight he said "yeah I know it isn't" well dude why did you allow him to get up out of the chair looking like that? My son has a widows peak and I noticed something wasn't right with that either so I lift up the not so straight bangs and it looks shaved. I asked the guy what is this he said I don't know I was like well you shaved it oh yeah I had to shave it because your son wanted this and that done to his hair. Well why did you just tell me you didn't know what it was? So I made the guy take him back to the chair and fix his hair. Then the guy begins to ask me what I want done with my son's hair. My son is 16 years old he can tell you what he wants done to his hair I just want it straight. No I wasn't that mean to the guy but I wanted to be mean. I did inform my son that his hair was too thick for the type of style he was going for on top. So my son then decides to just change the whole hair style. In the end his hair did get fixed but to let someone get up from the chair knowing their hair was all jacked up was just wrong. If we do go back it won't be to that guy cause he sucks. read more

Great Clips - Scored this in the navy paper...sure beats paying 18 for a hair cut - Hair Salons Near Me - Honolulu, Hawaii