Molly the Magician beyond exceeded my expectations!! My 14 yr old has been seeing the same stylist…read moreher entire life and now that he's unavailable we needed to find a new stylist. Up until this point, she's only trusted mom to handle any coloring..but after going dark indigo and then wanting to return to her natural blonde, I knew this battle back to beautiful would be WAY above my pay grade. We attempted to fix it at home, but couldn't overcome The Copper Monster that hides behind any shade of black! Late last night I begin searching for a color expert with enough experience to slay this beast! I came across Arizona Hair Co and was impressed by the 17-18-22 years of experience held by a majority of their colorists at my nearest location, so I decided to roll the dice and accept whichever expert was first available--This is where the hair gods intervened and delivered unto me...Mrs Molly W! She didn't have the edgy look and crazy hair color you'd expect to see on a master colorist(idk if that's an earned designation in the hair world and if so, who knows if she "earned" it or has it...but take my word for it, she's a master at her craft). She didn't do anything crazy or anything that you would be able to see by just looking at a picture of my daughter's hair, but that's exactly where the magic lies!!! She made my daughter look just like she's supposed to--that's what we had asked for when we showed up all brassy light auburn with blue black remnants leftover on freshly chemically treated porous overgrown hair (covered in dead ends)--yep!! Surprise Molly! We signed up for color correction and now we need a cut too!! So you thought you'd be able to see your 2nd client tonight, NOPE!!! You'll be rescheduling that, lol! But here's the thing-- we didn't ask for the cut. We would have been happy to just have the color fixed, but Molly's desire to get it right the first time wouldn't allow her to schedule a follow up appointment for the cut--she wanted to send my girl back to junior high tomorrow, feeling confident and looking her absolute best (she clearly remembers what it's like to be a 14 y/o girl). None of us expected this battle against the blue to take 4 hours. Mollys exceptional co-baddie color master ninja warrior(I didn't catch her name) discreetly ensured that Mollys schedule was cleared for the night without making us feel like a bother in the least bit which allowed her to stay focused on the fight! So after lightening (with another unexpected sneak attack by the copper monster), toning, re-coloring and an amazing cut--Molly returned my beautiful natural blonde baby to me!! But wait, there's more!! 1. My daughter LOVED Molly and felt 100% comfortable discussing what she wanted with her. This was magic in itself because my kid is the kid that tells mom and makes mom speak for her 2. Molly listened and really wanted to make sure she got the cut just right--and she did! As soon as we walked out the door my daughter said "THAT is my new hair person!! She's amazing!" 3. Molly never lied. She never promised success. She never guaranteed anything other than she'd do her best. She made sure we had a reasonable expectation of the potential outcome. I feel she underpromised and overdelivered--all hair professionals should have this skill. Molly is a true professional!! 4. This girl knows her craft! She's unbelievably knowledgeable and educational. It shows in the work she does and the way she does it..but also, just talk to her. She understands all the science and mathing when it comes to all things hair! 5. She's comfortable. This can't be learned but it's something all great hair professionals inHAIRantly need to be. She was easy to talk to and share all your secrets with, no judgement!! Or don't talk to her at all--either way, you'll feel comfortable. AND FINALLY--TRUST THE PROCESS!! Your girl Molly's got you covered!!

Okay, so here's the thing…read more I have actually tried this salon before. Years ago, I came in for a color and a haircut. I asked for blue/purple and somehow ended up with maroon. I also asked for a masculine faux hawk, and they could not figure out the cut I was asking for. I never went back. Fast forward several years, and I honestly did not even realize this was the same salon until I walked through the door. I figured it had been long enough and decided to give them another chance. That was a mistake. This time, I brought in an actual photo OF MYSELF wearing the haircut I wanted. There was no guessing what I meant. I literally showed them what my own hair was supposed to look like. Instead, I was told afterward that I basically received the same haircut the stylist gives her sister. I asked for my haircut. I got GI Jane. I walked into the salon wearing a hat because I wasn't happy with my hair. I left needing the same hat to cover the haircut I just paid someone to fix. But the haircut itself isn't even the part that turned this from disappointing into absolutely unacceptable. We came back to calmly explain that the cuts were not what we asked for. Even members of their own team acknowledged that the finished cuts did not match the reference photos. Then the manager came in HOT. Not concerned. Not trying to understand what happened. Defensive, rude and disrespectful from the beginning. As someone who works in the beauty industry and manages a team that deals with clients every single day, I understand that sometimes a service does not go as planned. It happens. You cannot make every person happy 100% of the time. What matters is what you do next. When a client is already upset -- especially over their HAIR -- the answer is not to come at them aggressively, tell them they are wrong, grab their hair and insist that the cut is exactly what they asked for when it very clearly is not. Stacked and layered are not the same thing. And arguing louder does not suddenly make them the same thing. If one of my own team members responded to an already-upset client the way this manager responded to us, we would be having a very serious conversation afterward. A calm approach costs nothing. Listening costs nothing. Saying, "I can see why you're upset. Let's figure out what happened and what we can do," costs nothing. Instead, we were treated like the problem for pointing out that the service did not match what we specifically requested and showed in photographs. They are apparently moving to Bell and 75th, and I will absolutely make sure this review follows the business to its new location because moving buildings does not erase an experience like this. I gave this salon a second chance years later. There will not be a third.

This is a Beauty Salon I would highly recommend, where the atmosphere is…read more great and the customer service is above and beyond. Norma is my stylist and has been doing my highlights, hair cut and color for years and also had the privilege of meeting the owner "Dana" of the establishment a few days ago and she makes you feel just as welcome. :) Much success to ya !!!

I've been a patron of this establishment for several years. I went in yesterday to get a haircut…read more As I walked in and during my cut, to my dismay there was video music blaring. The videos were full of phrases that included f'ing b's, ni**gas and more. It was distasteful. I was offended as the music was referring to women and I am a Black woman. Thankfully, my stylist turned the music down. It makes me hesitant to continue to patronize that establishment if they have no filters as to what they customers are subject to listen to.

I finally found a good hairstylist once I moved here and let me just say, it's useless to leave…read moreVoicemails on their machine because it never gets checked and no one calls you back. I called once a week for 2 weeks and never got a call to make a scheduled appointment. Then I got scheduled bc I was gonna just show up as a walk in and they told me they don't have anyone to do walk-ins on Saturdays and everyone was booked... Anyone know a good hair dresser with experience, message me please O-O Naomi is quick and provides quality!

Great service! Everyone is always pleasant. Prices very reasonable. My stylist Noemi is awesome!!!!!read more

Abar or whatever his name is gotta be the worst barber I've ever came across straight dog cut my…read morehair so quick asked for low fade and he didn't even fade it in asked for a little bit off top then he just cuts it damn near bald he's a worthless barber idk how his business is lasting just save your money and go to a real barber for the same price!!!

We've brought our son here a few times for cuts and he's really loved it. They accept walk ins and…read morethe owners are super friendly. The place is clean and plenty of seating. If you have cash, bring it! If not, expect a service charge when using a card but all major credit cards are accepted. Great experience overall!

I absolutely needed my haircut and honestly I waited too long but I was able to set up an…read moreappointment online I was checked in and away she went! I wasn't sure what i wanted but to cut it off! I would up asking for my hair stylist to make it look like hers. I love it . And the price is reasonable. It's a drive but worth it when you get what you ask for.

Okay so first off my hair has been tangled and matted for 3 months! Elizabeth, lataya, Becca,…read moreLaura, and I cannot forgot the boss woman Lara, they freaking killed it!!! Thank you so much for being extremely kind and I'm sorry our filters went out the door the 2nd day of trying to detangle my lion mane!!! sshhheesssh! yall saved my hair and now it's beautiful and on fire (literally).. and the vibe was amazing! And oh almost forgot one thing, (ITS BRITTANY B!TCH)

Amazing place to take your kids wonderful people working here specially dawn she did amazingread more

Amazing service as always. We requested Maureen again, and we love that she's not afraid to work…read morewith kids who hate haircuts, aka our son lol. She has a child on the spectrum so she understands the sensitivities and fears behind haircuts, so I can tell she's super patient. No notes needed, we can't wait to come back to Maureen Again. I also like that I always see employees actively cleaning and helping out other stylists when they're not busy

I love Kathie! She's a sweetheart & a whiz with color. I am always comfortable in her chair & love…read moremy hair every time I visit! I don't even live in AZ anymore, but will always make it a point to pop in to see her while I'm in town! Plan to spend a bit of time here when you visit. Se hablan español.

Terrible experience! Be careful if you're going for a haircut because you will not walk out as you…read moreexpect. I walked in with beautiful long hair and left with my hair chopped off. Inexperienced girl who couldn't cut my hair as requested.

I love coming to Secrets Hair Salon where I followed Heather the Esthetician there that I have been…read moreseeing for 10 years for my eyebrow waxing and shaping . I have very sensitive Skin and she has the magic touch there is soft music playing in a spa like room it is very relaxing I could almost fall asleep . I don't trust anyone else with my brows . She takes the time to trim and tweeze the residual hair leftover (& it doesn't hurt )very detail oriented! She is consistent they always turn out balanced & Even ! The Price is worth every penny !! She is very professional and knowledgeable when I ask her advice on skin care concerns. I have taken her recommendations on products and love the results . The "complimentary Hand treatments" are to die for it is always a part of the facial that I love so much ! The staff at this salon is outstanding when booking appointments. This salon is definitely one I will keep coming too .

Great experience as always. Trying new shampoo and conditioner time around. The vibe is very clean…read moreand it smells so good. I got a trim and it was exactly like I wanted.