I went in today to get a haircut and found out that all the regular staff is no longer there. I have been going to this particular haircut place for almost 15 years. Today, I walked out with the worst haircut I have ever received in my life. I literally have a bare spot on the side of my head. I know hair grows back, but come on shouldn't anyone cutting hair know that you should not cut a hole in the side of ones head? I have four hair cuts left on my promo card and I'm throwing it in the garbage today!!! read more

I have been coming to this location for years and I don't think I'll go anywhere else. I'm always greeted with genuine smiles and care. This time, my hairstylist was Dee. She's phenomenal. My hair looks and feels better than it has in years. If you are wondering which stylist you should ask for, ask for Dee. And managers, if you give bonuses for Yelp reviews, give her a fat one. I'm so so happy :) read more

I have had my hair cut by Kelli many times and she is my go-to stylist at this shop because she's awesome! She listens carefully to the specifics of what I want (I'm pretty high maintenance) and makes helpful suggestions to get the result I'm looking for. She is quite knowledgeable and experienced. Kelli is an absolute sweetie, too! Very warm, genuine and funny! :-) read more

I've been getting my haircut here for years. i love it here. My barber, Lauren was extremely helpful and gave me a great haircut! Definitely ask for her! Overall, great experience. read more

It was the best customer service I ever had. My daughter has curly hair not any hair dresser will be willing to help her. I was surprised with the great attitude Killi was helpful and resourceful of many products that helps my daughter's hair. My niece had another haircut with different dresser that went awesome too! I had to return at the same day to have a haircut for my mom. definitely recommend it! And will be back!! read more

I used to go hear consistently to get my hair cut. I was frustrated by the constant turnover in employees. It was rare I could ever get the same stylist twice. Then I noticed the quality of stylists declining rapidly. The final time I went there, the stylist was so rough and her equipment so poor my head burned for hours after. Sad the franchisee can't seem to retain quality help but I'm done with that place. read more

I can never find a place that I enjoy getting a haircut, but this location is great‍. I guess it's why it's called GREAT Clips. They are very kind and quick, I give them 5 and it's not just because I think one of them is cute. read more

Went to Great Clips today for the first time. Was greeted when I came in. Stylist Brooke cut my hair. She was professional and courteous. I left with a great hair cut and will return again. read more

Cut was good, but not what I asked for. Trim does not mean haircut. I'm trying to grow my hair out, but this puts me back a couple of months. read more

Not great. But easy and gives you the ability to check in on line so when you arrive you don't need to wait long.

zero stars . horrible place, do not go here. "manager" does not listen to what the customer wants, yells back at the customer when the customer expresses their dislike, brings the customer to tears and then demands that they leave the shop. all of this just 2 days before a funeral where i will be delivering a eulogy. do not go here, do not waste your money - they do not know how to cut hair. i wouldn"t trust them to cut my dogs hair. update: october 2, 2028 - still waiting to hear back from great clips .... read more

If your door, website, google, and yelp say you close at 6:00pm on Saturdays don't lock your door and turn away paying customers at 5:45pm.

I needed a haircut before going to Sacramento for my Niece's Grad party. I've been a little apprehensive about getting haircuts lately due to I'm between trusted stylists. So, I hope for the best. Made an appointment on line and headed over to Clayton Great Clips. My luck was good today; I drew Calla, a bubbly young lady visiting from a Sacramento Great Clips. Calla had a great attitude. She was so polite and friendly she made my day and gave me one of the best haircuts I've had recently. I walked in looking like a mess and left looking like Brad Pitt (well a lot better anyway). read more

Horrible haircut... I literally showed the lady a pic of myself of how I wanted my haircut.. she for some reason cut around and above my ears a completely different level then the rest of the fade. It was so bad I had to shave my beard off because she didn't know how to blend a fade.. definitely not what I'd expect from someone who claims to have cut hair for 30+ years. read more

Great Clips was better a few years ago then it is now, a they used to be nice and did a pretty decent job. But a few weeks ago my brother and I went to visit them again, we didn't know they closed at six until we walked inside and the employee very rudely said "we are closed, it's six" and we looked at the time and it was 5:54 and she looked at the clock and then looked back at us and said "oops I guess you still have 6 minutes left" and she signed us in and started trimming my hair, at first it was looking alright but then she looked at the other employee and started talking to her saying stuff about how she saw a video on YouTube about how hairdressers started cutting people's hair with razors and then looked at her again and said "I think I am going to trim her hair with a razor!" I got so mad but I tried to keep my cool so I didn't say anything. She then finished with the razor and asked me "Is that okay honey" and I replied with a nod yes. But overall it was a very bad trim and what made even more mad is that she didn't even ask me if it was okay to be the first person for her to trim my hair with a razor. read more

You can tell when a place is well-managed, and this Great Clips location is no exception. The staff is friendly and fun, but more importantly they take pride in their work. Every haircut I've gotten there was been very good, largely because they spend time on details instead of just rushing through with the clipper. I think they're a good value for the price. read more

This place seem to be really managed well. this is the third time ive been here and Staff seems to be fun and friendly. Thanks for the nice cut really professional. read more

A much better experience than yesterday at Supercuts. Checked just as we were leaving the house with a stated wait time of 15 minutes. Upon arrival both my wife and I were taken back in less than 5 minutes. Within 30 minutes we were eating lunch. Roughly 5 stylists were working on one of the known busy days which allowed for a limited wait time. I will definitely use Great Clips as my go to place. read more

The online checkin is great and can reduce your wait if you show up at the same time as a family of five. I do feel like I get glares from people who look at you like you've just cut in line. Haircut here was decent but I'm looking elsewhere. There's always a risk you'll get a bad stylist and have to wait to grow it back out or fix it yourself at home. It really pays to spend a little more. read more

After no response from the franchise owner to resolve this, I decided to post my review here of the awful experience I received after a recent visit to this particular Great Clips. I typically go six to eight weeks between haircuts. Usually a no. 3 clipper on the sides and back blended with a quarter inch trim on top using shears. Always just a trim on top. I don't know what this girl was thinking, but before I could say anything, the first thing she uses on my hair is what appears to be a no. 1 or 2 right over the top of my head. WTF?. buzz cut, really? I haven't had my hair cut this short since I was in boot camp in the 80's. After that, it was all about damage control. It wasn't helped by the girl's nonchalant attitude about what she had just done to my hair. Like telling me how the next three haircuts are on the house. Really?. Like I would even think twice about going back there again. Just a Warning! Be very aware of how they cut your hair there. Having to wear a ball cap everywhere I've been for the last week and a half hasn't been my idea of a Great Clip. read more