Ive been using the ap every time I check in and have never waited more then ten mins tops. My last trim was wirh Olivia and I want to tell her thank you for the great cut. You made my curls pop and its starting to feel long. Yay. read more

The best!! Everyone there was very qualified and very kind to me. Liam ensured I received the best service and gave me a v fresh cut

A good haircut. She listened to me and did the best she could with my receding hair. Great Clips! Returning in a few days! read more

Confusing website-very expensive place-coupons unprintable-must have phone to use-Pricing is over the top for services rendered!No neck trim included with a "trim" Zthis is truly a "bait & switch" operation-Fast in/out -Get the price of your cut before you take the chair!Be very careful of the Auburn location--it is a "fast money" operation not a professional run business--I was truly disappointed! read more

Thanks Dez! You are amazing! I appreciate the fact that I don't have to over explain what I want, she just gets it. read more

Can't remember the lady's name but went and got our hair cut, and my daughters hair is so incredibly uneven and choppy. Mine is not good either, but my daughter is so bad. Her first hair was cut, and she got butchered. Will never go here again. DO NOT LET THIS WOMEN CUT YOUR HAIR. SHE WILL MESS IT UP SOOOO BADLY. My poor baby. She should not be cutting hair ever and should be fired for traumatizing my child. She rushed so bad that we were both done in about 10‐15 min. My daughter being the sweet kid that she is gave her $3 because she didn't want to hurt her feelings because she did a shity job. I had to explain if she hated her hair she should not leave her money and my daughter said she didn't want to hurt her feelings. read more

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I go here for veterans Day and anytime I get told I look like I need a haircut. I don't trust anyone else to cut my hair

So let me start with I always give the last word to the professionals. I told her I wanted layers and the shortest at my collar bone but I wanted to keep my hair length as I was growing it out. She told me that she would "frame" layers to my face. Cut barely anything off. Literally nothing. My mother, who is ,70, said she would pay I think she knew I was a ripped off. Asked if she could get a senior discount and the lady said no. Wtf?! It's literally 2 dollars off and she spent maybe 8 min or less on my hair! I DO NOT recommend the older Mexican lady that ONLY talks about herself. I tried to interject about my hair but she was too concerned with her families Christmas gifts to care. I will never go back there because of this lady! read more

Slowest people on the planet here. I just watched four stations spend over 25 minutes on a guys basic cut. I have never witnessed this much conversation with each hairstylist just standing and talking to their client. I thought they were measured on how quickly they can get people in and out? 7 minutes my a@@ read more

I got a haircut here & it turned out very well. The lady named Gloria was nice & helped me get a haircut. When I checked in online there was no wait time. read more

I've been going to Savannah for several months now. She's friendly and amazing. Savannah takes her time with me and excels at communicating about the haircut I want. I usually get a haircut ($24) and a shampoo ($10) afterwards. Tip these stylists well, as they work very hard, some of them 6 days a week. Savannah rocks-I won't let anyone else cut my hair but her! Thank you. read more

Since having covid, I've had so much hair loss. I ended up taking the plunge and walked into Great Clips this week and had it cut. Patricia did an amazing job! My hair can start growing healthy again. Very happy client read more

Checking in didn't work. But service was very great. Very satisfied with my haircut. Sghhvgdsdgnvchnvvhbh read more

Great Clips - Hair cut - Hair Salons Near Me - Auburn, California

Second visit was more enjoyable for my Brother a veteran. They treated him with respect and listened to what his needs were. Thank You

Elizabeth absolutely destroyed my hair line. This girl must have taken out her personal problems on my behalf. She raised my line about 1 inch up and made me look like some type of experiment rite out of school. read more

Great Clips - Hair Salons Near Me - Auburn, California

Great . Fast efficient. The online appointment system is strange. It estimates the wait time based on people already waiting and puts you in line rather than letting you choose time. read more

This was the worst haircut I've ever gotten. They sheared me like a sheep. Yanked my hair during the whole haircut. Dug into my scalp with the trimmer. Then when I looked in the mirror I was horrified by how short they made it.i look like I just started my first day at boot camp. New employee watch out! Then the manager told me that's an inch and a half .when it's not even a centimeter. Just a b.s. experience . read more

Great Clips - Bad haircut - Hair Salons Near Me - Auburn, California

I completely appreciate that businesses have struggled during COVID and that some price increase may be necessary. The prices at this outlet, however, are obscene. At some point during COVID the price went from $18 (still that price in Placerville) to $24. Now they are at $27. Even allowing for inflation, the price is now well beyond what I am willing to pay for myself and my 3 boys. And, of course, if the market will bear it, good for them. I won't be back. Will support my local barber - $18. read more

Worst hair cut I have ever had. Lisa was the lady who cut my hair. I had to go to another place to get the botched job fixed. 10/10 would not recommend. read more

Great Clips - Hair Salons Near Me - Auburn, California

Bad experience! Took my 13 year old son today for a haircut, Lesa was his stylist. When I was paying she made it clear she was annoyed that he had gel in his hair, told me next time to not bring him in with gel and implied she didn't give him a good haircut because of it. I was pretty irritated with her customer service. Came to find out it was even worse.. my son told me after that the whole time he was in her chair she was making comments to him about how ridiculous it was that he came in with gel in his hair. So unacceptable! Obviously would never go back to this location. read more

Back story: went to super cuts across the street initially. They said it was a 30 min wait and past the 30 min mark I was still 3rd in line. I was irritated because I had another appointment to go to. I literally googled "hair cuts near me" and this place popped up, 2 min away. I got there at 1:13, checked in, and was out by 1:35. Amazing. Not only that, my stylist Desiree was very sweet and attentive. She took time to explain the different styles and help me pick out what I wanted and gave me a lot of information on how to upkeep the health of my hair. Definitely recommend this place if you want a quick cut. read more

I had a friend that used to work there, she said they have a goal of 6 minute haircuts. I went there anyways, got my long hair cut to a bob lengths in 5 minutes and it was awful, the top layer of my hair was shorter than the bottom. I ended up going and getting a $50 haircut to fix it.. read more

Two different employees have at separate times completely destroyed my kids hair. Today was the last time I will ever set foot in that place again - my 10 year old son had been growing his hair out for a year for a specific hair cut, which we brought a photo of. The lady said she could do it and then proceeded to cut his hair so short that it looks like a buzz, nothing even remotely close to the image. He was in tears. The first time I had a bad experience the lady didn't know how to perform the haircut at all, totally cut it uneven and too short, and had to have someone come and help her. These people have no business doing hair! (The top photo is what it was supposed to look like, the bottom two photos are the actual haircut). read more

Great Clips - Hair Salons Near Me - Auburn, California

pretty good job for the stylist first haircut

What a way to treat the elderly! A few weeks ago my 85 yr old mother went in for a haircut. She asked her hairdresser if she could come back in a few weeks for just a style for her granddaughters wedding. "Of course she said" The stylist she got was horrible!!! She didn't get that my mom just wanted a simple style for her short gray hair. My mom is not a fancy woman and wanted to look pretty. The stylist kept asking her if she wanted a hair cut. My mom kept saying she didn't need a hair cut just a style. After going back and forth my mom pointed to a picture on the wall and said just something like that. Just a nice style, nothing fancy. Finally the stylist told my mom that a hair cut and style was $24 but just a style was $40. My mom politely said "no thank you" and left and did her own hair the best she could at home! SOOO my 85 yr old mother could not get her hair styled for her granddaughters wedding!!!! After hearing this story and without my mothers knowledge, (she would not approve of me causing a stir ) I stopped by the salon and spoke to the assistant manager. She was very nice and apologetic, however the damage was done. Of course my mom will never go back. read more

Been going to this location a while and find their service excellent, and the extended open hours provides a suitable time to fit everyone's busy schedule. Haley, and the other friendly courteous staff there will listen to your specific haircut needs and preferences and ensure you leave with a smile. Fun conversation is an optional freebie :-) Definitely recommend this place. read more

I have completely given up all faith in this establishment. The last two times I have been there I have left completely dissatisfied. This last time it looked like I tried to cut my own hair with a pair of hedge trimmers. My Hair is completely uneven and looks absolutely terrible. All I asked for was a simple trim/touch up of how my hair looked. The lady completely gave me a new hairstyle that no one in their right mind would ever choose. read more

Love online check in! Hardly any waiting with my 3 little ones! Have cut my kids hair since they were babies. U get different people cutting your hair but they are always pretty fast and give a quality haircut! Decent pricing with coupons and specials quite often! read more

Oh my gosh last week I had probably the worst haircut in my life and I am no spring chicken I specifically asked for one of their more experienced haircutters I got the manager and I don't think I can quite frankly say I've ever had a worst haircut in my life I've tried to fix it 15 different times I'm going back today to see if someone can possibly help fix the horrible haircut I got read more

Honestly the hairdresser you get makes the biggest difference, but the last 3 out of 4 times I ended up with different ladies who all rushed to get me in and out as fast as possible. They literally spent 5 mins tops cutting my hair....the worst part was the last time I was literally the only person in the shop. There was absolutely no reason to rush. What an absolute joke! $18 before tip for 5 mins. The one time I got a lady who actually seemed to care it was actually a great haircut. She spent at least 25 mins going over my hair making sure it looked good and I was so shocked I gave her a $7 tip. Overall just dont waste your time here it's an absolute waste of money. I wouldn't go back if the price was $10. read more

Great staff and clean location. I always use the Great Clips app to make an appointment. I am always greeted with a smile and a "Welome to Great Clips" when I walk in the door. I wanted to change up my hair style and bit and they did great. read more

First off Its taking a lot in me to not go any lower than 3 stars since I know this is normally a good location and great stylists but today I had a very bad experience when I got home and realized what my hair looked like after I showered. Her name was Donna. To start she didn't have much to say it's usually good for a customer service business to be friendly and ask how my day was but that's forgivable. She never asked how I wanted my side burns or if I wanted the back of my hair rounded or square (I'm a male btw). I have been coming to great clips at many locations for YEARS and they always ask those questions she just assumed. My normal cut is a 4.5 - 4 on the sides and back (I went 3 today) and about half an inch off the top. She said she doesn't have half sizes but again that's not a big deal. My hair on top was atleast 4 inches. I wanted about a half an inch off the top to get it clean and sharp looking. When she showed me the size it looked a little more than half an inch but I went with it since I figured it wouldn't hurt to go a tiny shorter. Throughout the cut she started to get lower and lower and eventually cutting about an inch off in some places. I got out of the shower and realized that my hair is quite uneven on the front. Some points it is as short as about an inch which is VERY short for me and I don't know how to work with it. Then on the opposite side of that, it slowly increases to about an inch maybe more. I have 2 callics (cowlicks?) in the front and thick hair. The only way to work with them is to have it longer than 3 inches. The reason i am as mad as I am is I have 2 job interviews tomorrow (first job, im in highschool) and I was trying to clean myself up and now I have ZERO clue what to even do to my hair now. I guess I'll have to wait for it to all grow out again. Ugh Again I usually have good experiences and most of the stylists (usually the younger ones) are super friendly and can hold a good convo and always asking me if what she's doing is good instead of waiting until the end when it's too late. read more

Horrible experience yesterday! First off I usually always take my little guy here because they are always super friendly with him! I decided to take my 17 month old in to get his haircut along with my two-month-old and the lady who cut his hair obviously didn't want to be there because she did not greet us or welcome us with open arms,her attitude was foul. She had me hold my 17 month old On my lap and was constantly telling him he needed to stop moving. Hair was going everywhere, even onto the baby! I stated to her I didn't understand what the problem was because we always go in there and he never has any issues with any other of the girls. She then stated to me do I look like the other girls? I got fed up and walked out. She ruined my sons hair!!! I called and spoke with the manager after calling four times, she then told me that her employee had a different kind of personality. Then quit your job! If I ever have to deal with this chick again there's going to be issues read more

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For a walk-in salon, Great Clips provides quality haircuts at a terrific price. This was my first time there, and I was happy to have Sally Jo, the manager, cut my hair. She did exactly what I asked for, gave me some suggestions for more layers, and I left with a perfect hair cut for only $16. While there I looked around and saw that they do as many men's cuts as women & kids, so it must be good for the whole family. Sally Jo said they have ala-carte menu so if you want to add styling you can, but it keeps the price low by just doing a wet spray (shampoo is extra $6), then the cut, and leave without the blow-dry/style. I'll go back again! read more

I have very thick, wavy hair and usually really nervous about getting my haircut, but I'm impressed by the customer service and the haircut i got from Sally Jo at Great Clips. Being a little short on money, and really needing a cut, I decided to try a budget cut. I'm very pleasantly surprised. Sally Jo cut about 4 inches off and made sure I was happy with my cut. Professional and clean environment. Will definitely be back! read more

Great clips is horrible. I decided to go for a new look. A comb over kind of hairstyle. The lady cut way too far for parting my hair. I looked like an unfinished hedge that needed to be shaved. I was so displeased and agitated I shaved my head to make everything even. I asked a family member how the comb over looked and he even said "what the hell is that?". Thought I give this place another try after a year in a half ago with my other horrible experience there but I was dead wrong. Thank you Great clips. I'm forever shaving my head so I don't have to worry about styling my hair or even care about it! You would think professionals would suggest good ways to style or correct a customer on their way of wanting a particular cut. If I had the option, I'd give this place half a freaking star. read more

I had to do 4 stars instead of 5 as it's the first time so I can't compare it visit to visit but next time I bet it will be 5:) My mother in law and I came in today for haircuts. We are fairly new to Auburn, about 5 months, and I have been driving back and forth to Pinole to go to my hairstylist there. It was just getting less time and mine efficient so I really wanted to find a stylist close to home. Krista took the time to really listen to what I wanted. She looked at pictures of my past cuts. I have a bit of a complicated super short style so if it's wrong it's a painful grown out. She was very patient and worked with me and I came out with a really nice cut, what I had explained and asked for. I think it was Kristen that cut my mother in laws. She has very fine thinning hair and wanted something to make her feel she had more hair while still easy to care for. She also was so pleased with her cut "I feel so much better" she told me. I told her it even made her look younger. My husbands was full of compliments when we got home. We will definitely be back for our next cuts. Thank you. read more

DO NOT GO HERE!!!!! I have trusted great clips many times at many locations with excellent results but this location has gone seriously down hill. I gave the lady cutting my hair very specific instructions to not take off very much and to only trim my bangs(which go to the side). She hacked like 3 inches off. Didn't listen to any of my instructions. Chopped my bangs so terribly short that I can't even pin them back. I'm furious and incredibly disappointed. She was under qualified and didn't listen to any of my requests. Not worth it. DO NOT GO HERE IF YOU CARE ABOUT YOUR HAIR. read more

The first time I had my hair cut at GC the girl was new and had to have a manager check her work which was uneven. After it was fixed and cut shorter then I would have liked, I decided to give them another try. Yesterday went for a trim and my neck was cut with the clippers all the way across my neck and once again my hair was uneven. When I called to see what could be done the person was very rude with me... Never again!!!! read more

Awesome staff. Great attitude and professional. Did a fantastic job on my hair, I took a picture in and she created exactly what I was looking for. read more