I went to get my oil changed 2000 miles after I last had it done somewhere else, wait time about 5 minutes maybe less so that was good. I had the pleasure of being serviced by Joe and Garrett and the knowledge that these gentlemen has is exceptional. Both of them are friendly, professional and knowledgeable. Will definitely be coming back. Price was great compared to what I was paying elsewhere. 10/10 would recommend. read more

Came to get oil change which I have used this location in the past. Oil change was fine. Tech pointed out nail in my tire great I only have one day off. Ask could they plug or patch the tire. The answer was no the Manager would not let them because of condition of tire. Ok I understand liability. But go to another shop and they plug. Ask the shop that repaired tire about liability and. Condition of tire no problem. Guess I found a new oil change and tire shop read more

if you're a woman they'll see you coming from a mile away. told me I needed coolant so I think okay no big deal? then they tell me I need new brakes and that they're running a special (my husband had just replaced them so that was a lie). after they change my oil the man ringing me up asked me if I was told the cost for the coolant I said no? They replaced all the coolant and charged me $130 without my consent or explanation. I ask to speak to the guy who told me I needed coolant why he didn't explain what they were doing and the cost and he proceeded to stumble over his words. $240 later I walked away when I just needed a simple oil change. I was taken full advantage of simply for just being a woman without car knowledge. read more

We paid $80.25 plus a $25 tip for a detail on a car we just got and we got it back and the back of the car and trunk was a total mess and there was trash under the from seats. We called to ask about it and was told to talk to Haley. We tried to call Haley with no success and a week later, we are still waiting to hear from someone!! I do not advise using the detailing/stealing from this business!! read more

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This location does an excellent job. They are always professional and efficient. I will definitely be back for future oil changes both for my vehicle and my wifes vehicle's. They don't try to sell you things you don't need. Which wouldn't work with me, but I've witnessed them interact with other customers as well. read more

I have used them for years, but at my last visit at Lynn Haven branch the evidence shows THEY RUINED MY ENGINE in my 2017 Hyundai Ionic by their neglect during a simple oil change and now refuse to take responsibility for their lack of putting oil in my vehicle. On rating Grease Pro by a 1 to 5 star rating, I give them a resounding 0 (if Google had a zero rating!). Consider this, what do people do a lot of times when they have done wrong and don't want to take responsibility for it? They blame someone or something else to avoid the real issue - their wrong. That's exactly what Grease Pro is doing. First, they blamed the mileage that I drove before the problem resulted to excuse their actions, but the car is a hybrid so not all miles were gas engine mileage. Also, synthetic oil is supposed to protect parts better than conventional oil. Second, they blamed the oil light for not coming on in time, but sometimes lights don't function accurately at all times. However, it was not 101 miles driven or the oil light on the dashboard as these are only EXCUSES to avoid the REAL ISSUE that the EVIDENCE proves caused my car's problem. The real cause of the PROBLEM was that the engine had a LACK OF OIL IN IT. This Grease Pro will not address. So, let's address how does a car have a lack of oil after an oil change? Did it leak out? Well, Grease Pro's own technician reported that there were no leaks and everything was tight, but since they can't work on hybrids the car was taken to the local dealership. The technician at the dealership reported that all was tight on the engine and no oil leaks are evident and that the damage to the vehicle was caused due to lack of oil (I have this conclusion in writing). So, two technicians (Grease Pro's own tech and an independent dealership tech) report no oil leaks. So, let's focus on the REAL issue that Grease Pro REFUSES to acknowledge - WHAT HAPPENED TO THE OIL? Since the evidence shows a lack of oil caused the damage, where did the oil go in three days from the oil change? If it didn't leak out, as the evidence shows that didn't happen, and there clearly should have been evidence of an oil leak in that short amount of time if there was a leak, then where did the oil go? Two answers arise: 1) either it was some type of "magical oil" that Grease Pro used just "DISSAPEARED" or 2) Grease Pro DID NOT put the appropriate amount of oil in the car at the oil change. THERE YOU GO! THAT'S WHAT THE EVIDENCE SHOWS! Grease Pro should stop avoiding the issue and address the real question - what happened to the oil?! Stop blaming everything else, and own up to your own negligence. But here's the reason they don't want to deal with the real issue - their negligence resulted in ruining the hybrid batteries and gas engine making the car, that had been worth, by Blue Book standard, approximately $9,000 at time of oil change, but now it is worthless to drive. The dealership estimated that it will cost a whopping $11,000 to fix the damage caused by Grease Pro. Basically, a total loss. When I looked for lawyers to help me, they either want a lot of money per hour, or only take "personal injury cases" (where the big money is), or the one law firm I did find in our area that handles cases like this, and only recover their fees if they win the case, said they could not take my case due to a "conflict of interest". How convenient for Grease Pro?! So as a result of their negligence, and unwillingness to admit their responsibility in the matter, I give them zero stars. Shame on you Grease Pro!!! read more

Left the house to get oil changed in my 2018 F-250 6.7L Diesel. Stopped at gas station before getting there and filled my tank up with diesel. Filled, meaning all the way up to full. Stopped at Grease Pro On Ohio Ave in Lynn Haven for service. The guy asked if I wanted my fuel filters changed. They were due so I agreed. The guy underneath my truck kept talking loudly to make sure I would hear him say the new one was leaking fuel. Over emphasizing the fact that it was still leaking. Seemed strange but eventually they got it done. I paid and drove off. About half way home I looked down at my fuel gauge and it read 3/4 tank. I had just filled it up. It takes about 100 miles to drop to 3/4. These guys either stole 7 gallons of fuel or drained 7 gallons out trying to fix a leak. At 5.09 a gallon, that's more than $35 of fuel. The fuel pump was off and I doubt the system leaked 7 gallons. My bet is on theft. I called and asked how much fuel they drained from my truck and he couldn't give me an answer. When I told him how much was missing he said that sound about right. NOPE!! Never Grease Pro again. Considering filling out a police report. read more

Always fast, thorough, and polite. They go the extra mile to check things (like they just showed me my cars a/c filter that clearly has not been changed in a very long time) and confirm any extra costs before proceeding. Reasonable prices, and I've never had a long wait. Really appreciate their excellent customer service! read more

50+ bucks for a basic oil change. Obscene. Price gouging following Hurricane Michael. Loyal customer for 20 years but I won't be back.