Juan does not stand by his repairs. Had a new timing chain installed and it still does not work…read more Juan wont fix the issue. Do not trust his work.

Great people to work with when your vehicle needs repair. They provided us great service and…read morehelped us save money doing it. It's tough to find a repair shop and people you can trust, but we found it at Crossroads.

Manager is a good guy and his shop does good work at reasonable pricing. Have gone there a long…read moretime and will keep taking our cars there.

This spot is the best. They're so nice and helpful. We went in because we kept having to add air to…read moreone of our tires. Without knowing what was causing the issue and a full lot, they told us to be back before closing and they'll have it taken care of. When we came back, they told us that it was just a small hole in the tire and they didn't charge us anything because it was so small. They just asked that we come back next time we need new tires. Such a positive experience. If you need new tires this is the spot.

Ask for Ryan if you want excellent and honest service from a local business. Auto repair can be a…read morestressful and doubtful experience. I've always been treated fairly at Butitta and will go back again.

From the owner: Butitta Auto has been proudly serving Loves Park since 1969. Our team of certified technicians, led…read moreby Service Manager Larry Huetsch, would be happy to handle your complete auto care needs.

It was good service but pricing was too high all they wrote was check engine light is on and didn't…read moretell me why so I'm very disappointed overall because now I have to take it to another place and spend more money.

I was driving across country and had to get an oil change and happen to see Grease Monkey's. I will…read moretell you you may find customer service as good some other place but NONE BETTER. I was treated with respect and courtesy and given prompt quality service. Thanks guys you helped make my trip. B Fitz Las Vegas

This is a drive through service so you don't even need to get out of your car!!!!…read more Martell and his team got us squared away super quickly. They were communicative and efficient. I will be going back next time I need an oil change.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Machesney Park.

Great group of guys! Austin was very helpful! He always goes Out of his way to help! Five stars!read more

They don't stock my oil type due to its rarity but now I know to just call ahead and they will have…read moreit on hand for when I arrive. Very nice small Mom and Pop place. It is completely family run. They are knowledgeable and friendly and have earned my business for all of our families cars. It's not convenient for me (25 min away) but I will gladly drive the extra miles for a company that I can trust and have faith in. My car is Happy at Happy Car Quick Lanes!

I've been bringing my vehicles to Tire Depot for many years and have only had positive experiences…read morewith this place. Andy is very knowledgeable! Never have I felt I've been taken advantage of, and the cost of repairs have always been very reasonable, if not lower than expected. I recently brought my car in because I didn't want to find the leak in the tire myself and deal with it, but for years, I didn't know if they could fix the problems I've had. Andy went above the call numerous times, found the answers and took care of the problems. This place really deserves to be bigger but it's nice that its quiet and I can get in quickly. Thank you for doing so well!

I met Andy on a cold, Winter night. I noticed I had a low tire and was going from one gas station…read moreto the next looking for an air pump that worked. I spent at least $3 on air I didn't get from people who swore theirs was working. I finally limped into Tire Depot about the time Andy was closing up. He not only filled the tire for free, he checked the other 3 as well! When I needed tires, I thought of the great service I got there. They service vehicles as well and Andy has been keeping my cars running ever since. I call him a genius because he thinks of unique solutions to problems! Andy is honest, knowledgeable and always ready to help. Even when I'm way far out of town and need work done, he'll tell me how much it should cost on average. Thanks, Andy, for helping an old guy on a fixed income get the most out of his vehicles!

RUN AWAY FROM VALVOLINE!! They deserve NEGATIVE stars. I went for a routine oil change last…read moreSaturday for my Audi Q5 which this location had done before. After paying $139.55 I drove about 100 yards down the road to a stop light at which point my engine shut off and would not restart. Immediately called Valvoline and Manager, Michael, came down to look at my car. He reported everything they had done looked fine. Shoved car off main road into parking lot. He tried to convince me it was my battery (even though my lights were on and they checked the battery during oil change). He attempted to jumpstart my car and that was not the issue. Said he would start a customer care claim in case it's their fault and left. I had a tow truck take my car to repair shop where it was proven VALVOLINE neglected to put oil in my car after they drained it!! My motor is locked up and ruined. Not until Monday, did I hear from Lisa, area manager, through customer care line. She insisted she look at the car and try putting oil in it. Met her at repair shop to which she never once said hello, introduced herself, shook hands, or even express empathy for situation. Saw with her own eyes no oil is in the car and motor locked up. Says it has to be towed somewhere for a full diagnostic test and estimates to repair. I requested it go to Audi service department and she flat said no as if it's her vehicle and not mine. Told her I wanted to know where she wanted to take it and who was going to tow it. Was never notified with that information prior to her moving forward with having it towed. I asked for a rental and was told no until she received a diagnostic test and estimate. They received an estimate Tuesday at 2 pm and passed it on to their insurance company. I'm still being refused a rental vehicle and have had to call off work for 3 consecutive days to date. Was told insurance company would contact me yesterday and they did not and have not to date. They refuse to provide me with insurance contact information or someone above Lisa at Valvoline. Lisa has been nothing but rude and constantly blowing smoke and finding reasons to drag this process out instead of doing everything she can to help me. Their NEGLEGENCE AND INCOMPETENCE ruined my Audi motor and I'm the one suffering the consequences. I have filed complaint with the State's Attorney General Office and have also retained an attorney. This has been an ABSOLUTE NIGHTMARE and the worst customer service experience of my life. It's a mystery to me how Lisa ever became an area manager in a customer service company and Valvoline is PATHETIC and doesn't own up to their mess ups nor do they even act like they give a d@mn. Please stay away from this business so this doesn't happen to you!!!!!!

Great service. Competent crew. Easy in and out! My new Go To for car maintenance! Highly recommend!read more

Fast and professional service. Got in and out of there in 15 minutes. They let me hang around the…read moregarage which was cool. People running it knew their shit. There was a good kid who was waving a sign that got my attention by the road. Kid knew his stuff, though his sales schpiel could use some fine tuning. Great place would come back if I was in the area. Car is running great.

If there were a lower score I could give I would have. Had to take car to the dealer to have them…read morefix what these guys screwed up. Calle the manager and found he was let go. The district manager called and said he would take care of the problem cost to fix their mistake. Never heard back Called the Corporate office and they said the district managers boss would call me. Never heard another word. Cant recommend Grease Monkey as they do not stand behind there work. Sad