I had a great experience at Clendening with Jeff. Took my car in that had two awkward dents, that…read morehad compound angles to be repaired. They did a flawless job and matched the paint perfectly! I couldn't be happier! Thank you, Sam Z

You know... I really wanted to like this place. Great reviews, local shop and very friendly…read morecustomer service from the start. But wow did that change before I even got my car back. We decided to test out another local shop through insurance and when I originally took my car in for review, they questioned how a dent had happened as it wasn't where the main issues were located. Told them and all was good. Left, made an appointment and took it in when we arranged - was told they needed it minimum of 5 days so that pushed the date back twice due to holiday and having prior plans. They worked well around my schedule which was super helpful. They called my mother at one point to ask again how X happened and she explained and they said something along the lines of "okay. We have a great relationship with Statefarm so we just don't want to ruin that". Sounds to me like I was assumed to be lying... For no reason. Kind of rude, but moving on. Later, I received a call on the 4th day (Thursday) around 11am stating that my car was done and was ready to be picked up. Cool but very annoying as I work Downtown in Chicago so I can't just hop in my rental and head 2 hours to the shop to get it. Then I ask if I can just get it the following day and they followed back with that they are actually CLOSING THE SHOP due to heat and we HAD to pick it up by end of day. This was the first red flag I should've noticed but dismissed. As noted previously, they said minimum of 5 days.... this was day 4. Never was I notified prior to 11am on Thursday that they were close to being done or that they were even closing shop the following day. I had to have my parents go pick it up as Chicago traffic is a nightmare. They went to get it and this is where I get really upset with this shop. My parents go in to get it, are told to pay without checking it out first and so they paid. Then they were sent over to the car to get it and leave. My dad went around and looked at it all and brought up the fact that it was not done correctly and that he will not accept it as it is. They had the audacity to be upset with him for speaking up and refusing it and had an attitude with him. Of all people, my dad? You're ridiculous. He pointed out what was wrong and they stated that he needed to take it and I would have to bring it back the following Monday because "they didn't want it in their shop over the weekend." Sly but no, you can't be let off that easily. If I were there, they would've taken advantage of the oblivion that I would've had and I would've left with a car not fixed properly and an angry father. They ended up calling I believe on the following Tuesday saying it was done so I had my dad go check it out again for verification and he accepted it this time though it wasn't fully how it should've been repaired. All has been good up until the last week when I hit a raccoon and what do you know..... the poor job that they did, was showing like no other. Paint was chipping everywhere, not adhering to the bumper and missing pieces/latches from a supposed "new bumper". Took it back to my actual auto shop and he knew instantly that I took it elsewhere prior and questioned if I did so. I told him I did and he pointed out exactly what I had previously said. The work they did to my front bumper was done very poorly and in a rush. Now I'm replacing it once again and I will NEVER return to this establishment. Take your time on your work, learn how to effectively communicate with paying customers, treat ALL customers with respect and own up to your own mistakes. Shame on you for speaking down to my dad and being shady about your poor work.

Dan the MAN!!!! This would be my 18th car purchased while…read moreI'm involved ... this is in between families and friend ... From luxuries to basics ... How I wish all dealers emulate this company as to how they MUST SELL CARS . From the start of my search the moment I saw the LEXUS LS 460 2013 with 26,000 miles prices at 29,900 +... and a clean car fax, one owner ... I called him right away... his tone of voice on the other line has that fatherly firmness yet has the grandpa softness ... the kind of conversation that leads me to drive myself from night shift the next day which is almost 2 hours ... upon arrival he already had the car prepped ( detailed washed to think there was a heavy snow ) .... he handed me the key even without asking for my license ( that's trust )... the whole process was within 10 minutes tops ... When I came back 20 minutes later ... I went out to eat brunch and keep my argument to myself if this is the car for me ... the numbers is too good to be true ... I then follow my guts and signed the dotted line after my credit union financed it ...

This dealership is very sincere and genuinely nice ! They kept it real with the price and the car…read moreis a wonder to drive . No pushy sales pitch just excellent customer service I was in and out in an hour ! I bought a Lincoln and I would recommend this place to everyone looking for a no gimmick kind of place !

I brought my 2004 Mercury Marauder in to them for front suspension work…read more Very honorable people ! Work took one extra day because they uncovered my right spring was broken. Will definitely be back in the future ! Thank you !

Hytech automotive is the best I been with them for many many years they are friendly and loving…read morepeople the owner Tim is the best with the crew no complaints happy new year Hytech. And Stephanie is the sweetest young lady I've ever met blessings

Excellent service department. From start to finish, a top notch experience, especially when dealing…read morewith frustrating car troubles. Even the call center is so wonderful to call in to. Kind, love to please, hard working staff. Multiple car repairs on my Ford Edge- I will always bring my vehicles here. I know I'm in good hands!

Doug (Sales Manager), Mike (Salesman), and Mike (Finance), are always professional, courteous and…read morefriendly. As always, we were in and out quickly with no high pressure or antics used by other dealers. We have been buying Kias for 15 years and have never been disappointed. Always a good experience, and, if you need service, Justin or one of the Service team will explain everything to you and give you your options. Rock River Kia ROCKS!

I took my Dodge Ram in for the underbody and rust protection after I purchased it last year. I…read morereceived my reminder that it was due again so I left it with them when I went on vacation and they kept it in the building until I returned after a week. I feel that was exceptionally great service. I highly recommend getting this service because with my last vehicle I had it done every year and for the 13 years I owned it there was never any rust.

Absolutely horrible experience! They were over an hour behind their appointment…read more The car was taken in for window replacement and now I need a paint job. The owner is lying on how the situation was handled. Mechanic never spoke to husband prior to service, blatant lies, pure trash of a company. So yourself a favor spend a little more you'll thank yourself in the rnd

Nothing at all bad to be said here. Remote start was…read moreinstalled and explained to me upon pickup. Went well enough that I am now going back to have another installed on a different car!

Had an aftermarket radio installed in our truck. It was a complete overhaul from the crappy Nissan…read morefactory stereo to an Apple Car Play stereo. They had to connect the steering wheel, back up camera, install USB ports and they added a really nice microphone above the driver side visor. I trusted their recommendations on quality and am not at all sorry. I probably paid a bit more for the recommended stereo but I am so happy with the work, the customer service, the speed, the quality and turnaround that I'm fine with the extra I spent. I'm buying another car soon and they'll absolutely be doing my upgrade on that too.

Quick, reliable glass service. Came early and in high winds and cold. They were courteous and…read morefriendly and it only took them 30 minutes. Sam was awesome and patient with us. I will always recommend them to anyone I know that needs auto glass. The price was also very reasonable and lower than 3 other competitors. Thank you for your awesome service. ​

Great service, always friendly. We've had them do two repairs for us and they get the job done…read moreright. I will not be calling anyone else for repairs!

Showroom package is the way to go! Booking was easy and stress free with up to date availability…read more Done within appointment time frame. And it looks great. What more could you ask for? The price was great for the services. They killed it. Coming back for all my car cleaning needs. Highly recommend.