Worked with Eric to get four new tires for my husband's Cruz LT. I admit that Rockford was a little…read morefar to go for new tires but Eric got us a good deal and Tony puts a lot of miles on his car for work every day so it was money put to good use. The shop was bright and clean with a good waiting room area. Staff checked for problems like alignment and they even gave us an alignment which combined with the new tires meant a much smoother ride. Eric worked tirelessly to get us a good deal. If you need new tires and are local to Rockford or don't mind the drive, check this place out.

Friendly service, good price, mediocre tires. Personally, I think good tires are critical and I'd…read morepay extra if they offered better tire option.

I had called to find out if they did breaks. I found out that they did, we were leaving for…read morevacation the next day. They gave me an appointment at 2pm. I had gotten there early and they got me in an hour earlier than my appointment. They explained everything to me in layman's term which I liked. No fancy words to confuse me. They got me in and out within a hour and half. Every person that I spoke with (Seth and Nolan) were great. Very knowledgeable and friendly. Will be recommending to everyone. Price was okay, but I understand everything is expensive right now. The bathroom was even clean!!!

Great group of guys! Austin was very helpful! He always goes Out of his way to help! Five stars!read more

Mark's got me in last minute and they did a great job! Nice staff and waiting room. Good…read morecommunication overall service! They have good prices for what they offer.

Beware of this place!!! . I went for a simple oil change them. The old man acting all nice. Told…read moreme a bunch of things wrong with my vehicle so stupid me I let them put on a new serpentine belt in the water pump belt $390 later! My 2021 Mazda CX five never had problems until I took it to this shitty place as I was driving two days later my car started overheating. I had to take it with a tow truck to a real mechanic in Beloit the stupid people at Mark's auto shop they must be young kids smoking, dope or something. They put the stupid water pump belt on backwards that made my vehicle overheat!!! NEVER go there. Anyone they act all nice they're overpriced. Beware of that place.

I've always received excellent service at this location. The waiting room is clean the staff is…read moreprofessional and knowledgeable. They do not over recommend products that you do not need or try to upsell you additional services. Always something that I despise being a woman and taking my car in to these places! I've been back four times and they have a great discount for healthcare and first responders!

Honestly better than I expected they went above and beyond for their customer and the oil change…read moredidn't even take more than 20 min and they checked my car to tell me what's wrong w it

First, let me start of by saying they did not ask me to write this review. VinGogh truly saved the…read moreday and went the extra mile after a nearby "15 minute oil change" shop drained my CVT transmission fluid instead of engine oil. Very knowledgeable, nice, and easy to talk to staff that made a crummy situation way better. Great documentation with excellent communication and a very fast turnaround to top it off. they stayed late and had it all done very quickly for something so short notice. They even took a very noticeable collision dent out of my front bumper free of charge! I'm not saying expect free repairs, but they're great people who get the job done right. Couldn't be happier given the circumstances and I will definitely be taking my business here again.

Shayne and Keri are amazing! They're quick to get you scheduled when is convenient for you (nights…read moreand weekends are a huge bonus for those of us that work normal 9-5's), quotes have always been accurate, and everything they've fixed for me over the years has held up great. Pricing is spot-on, you get exactly what you go for with no pressure to do anything extra. Shayne has replaced alternators, sway bar links, brakes, rotors, exhaust parts, etc on a few of my vehicles & I don't trust anyone else. Overall the best folks to bring your ride to.

I have been bringing my car to Ellis since I moved to Rockford 10 years ago. I have nothing but…read moregreat experience with them! They are fair priced and have my car done in a reasonable time frame.

Been going here for years and always fantastic! Good, honest people with fair pricing. We trusted…read morethem with many different vehicles throughout the years and they've never disappointed. They don't keep your car long and they always give you feedback and different options if you're not a tight budget. I've referred many friends and family here!

Very thorough and communicates very well. Great work and customer service. Very reliable. It's nice…read moreto be able to bring your car someplace and not have to Bring it back immediately after because something was missed.

We have been using them for years and they are always fairly priced and do good work.read more

This company is knowledgeable, fair and reasonable and their turn around time is excellent!!read more

Bobby and his staff have always been great. We've been going to them for probably over 15 years…read more They are efficient and they are wonderful to work with. Very trustworthy and reliable! Now that my kids are adults they also bring their cars to Forest City Automotive for oil changes or for any work that needs to be done. A great place to have car service done!