Terrible experience. My husband got an oil change at this Take 5 and returned the next day because…read morethe car started acting up. The manager admitted their team likely overtightened the oil filter, cracking the housing and said he would personally fix it. Then, after talking to his district manager, he blamed a non-existent recall and said it had to go to a shop. Our vehicle was towed to Pep Boys, where it sat for 2 weeks while Take 5's insurance company avoided us. We paid $1,120 out of pocket for a diagnostic, just to be told later that Take 5 wouldn't cover it, even though the diagnostic confirmed they caused the damage. The lack of communication, accountability, and care has been exhausting. I wouldn't trust this location with an oil change again, let alone anything involving your car's safety.

Excellent service by 4 young, energetic professionals. The cost of an oil change, coolant…read morediagnostic and exchange, and the same for the rear differential was 50% less than from my usual mechanic. Goodbye to the past!

Friendly staff, fast service, great prices, don't really hound you like other places over little…read morethings to make extra cash they just tell ya about it and that's it. 5 stars

Extremely fast service, great customer service and overall pleasant experience. I was able to get…read moremy oil changed during a one hour lunch with a half hour to spare! I'm very impressed and recommend this place! Also, military discount!

I made an appointment for an 11am oil change about a week ago. Al was the associate taking the…read moreappointment. $24.88 for the pit crew was the price he quoted; I'd be supplying my own oil and filter. I arrived at 10:40 and they couldn't find my appointment. Al was not there, just part-time, coming in at 4pm. The price he quoted was not honored. The price is $30. They got the truck in at 11:15. It wasn't done until 12:15. Everyone was doing a slow-walk. The person working on my truck disappeared into the pit under the truck for 20 minutes, I imagined taking a nap. Obviously paid by the hour. I observed the process from outside of the lined-off area. I like to watch work being done on my truck. That annoyed them. They closed the doors so I couldn't see. The service advisor said that I made them nervous watching them work (or waste time). I never got the feeling that they are competent for anything more than an oil change that takes an hour. Hopefully everything got tightened up well but I'm nervously watching for oil leaks. I'll go somewhere else next time.

Bought tires here, however we were unable to get them installed due to this fine establishment not…read morehaving weight stickers involved. I am thoroughly dissapointed as I attempted to schedule an appointment when I ordered the tires and they informed me they do not schedule appointments. Looks like we will have our tires installed somewhere else.

A couple of weeks ago my car battery died and after a few days of having friends and stranger jump…read moreme off every time I parked I decided to break down and buy a new battery. First I went to Advanced Auto and a battery there was almost $300 so I said nope, then NAPA who had the battery for a little over $200, then I called Pep Boys who sold me the battery and installed it for under $250. I was so pleased I went back the next day for an oil change and tire rotation. The entire staff at this store was friendly and honest.

Never, ever take your car here veterans and current active duty airmen & sailors. Got a "warranty"…read morefrom them on a cooling system for 12 months. They refused to honor it when the gaskets went that were attached to the coolant system less than 6 months later. The value is not worth the savings. What I mean is it seems like a good deal and gosh was not as much as dealer but the warranty will not be honored nor will they do a true inspection and replace the hoses, gaskets, etc during the replacement. Then claim "the cooling system" is covered and that is how the warranty reads but refuse to honor it.

I have gone to this location for 4 years and never had a problem... until the last time I went…read moreseveral months ago. They told me I had a gas leak by my rear tire and then showed me a video that looked nothing like my undercarriage. I know because I had mud all over my truck that day and the video they showed had a clean undercarriage of a compact car. He also said they couldn't fix it there, but his buddy had a garage down the street. That's a bit shady. Fast forward to last night. Since I wasn't impressed with their service I had my husband change my oil. The oil filter was cranked on so tight that it ended up breaking to come off and then drained more than half the new oil we put in it. It has cost us 3x the amount it would have cost us to change the oil. Needless to say, we are not returning.

Got there early one morning and saw a random guy sleeping in the lobby it made me uncomfortable…read moreOne day I got an oil change and a bigger guy was really rude and cussing as he instructed me into the store

Super helpful! Amazing service and genuinely care about their customers. They know what they're…read moredoing and will tell you exactly what your vehicle needs. Highly recommend!

Went through about 7 different mechanics to find out it was not even what was suggested. Save me a…read more$$$$$!! Many blessings

Jesse is a fast talker and will talk you out of your money if you are not knowledgeable enough to…read moreknow about shops be very specific about what you want done (ladies) . I took my truck for a check up which cost 179$ for 1 code to be checked which was p0300 simple , which took him 3 days to discover the problem was just a broken coil pack but that didn't seem right because I just had them replaced (both coil packs and spark plugs) I was told my truck was next in line the first day knowing they barely get business. he tried to add the fee of a new coil pack he said he bought but couldn't show an receipt to and labor which I never gave permission to install anything on my truck and I was told it was ready to be picked up at the total of 401$ . I have recorded our phone cal just for the facts to relay to the next shop I take it to so they know what the last person has done . He is not honest and will run your ticket up any chance he gets ! very unsatisfied

I had a wonderful experience at Alford Tire, as I have each time I've came. Jesse and Dawn always…read moretake GREAT care of me when I come in. This is the only place I trust to take care of my car.

We traveled over 8 hours for vacation and are far from home. After noticing water sloshing…read moreunder/behind the glove box and leaking onto the floor boards we stopped at Advanced Auto Parts. Boogie came out to see what's wrong and immediately knew what what to do. He fixed the issue within 10 minutes and saved our vacation! Five Stars!

Fast and transparent. Local business that cares about its reputation and takes it seriously.read more

Best diesel mechanics in town. Always answer the phone and answer questions. Can't ask for more…read morethan that.