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    Grease Monkey

    4.0 (1 review)
    Closed • 7:30 am - 5:30 pm

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    7 months ago

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    Evan's Auto

    Evan's Auto

    (23 reviews)

    I don't usually leave reviews, but this experience felt misleading and unprofessional from a…read morepricing standpoint. I was originally quoted one price for the repair, but later I was told the cost went up because I "needed hoses added," with no clear explanation or proof provided for why those parts were necessary. There was no documentation, no visual inspection shown, and no real breakdown to justify the added work--just a verbal claim that it was required. On top of that, the final charge ended up being more than 3x what the same OEM part is listed for at Ford, which raises serious concerns about how the pricing was marked up and presented. The issues didn't stop there. This happened on a Friday. I was told my car would be ready before 4:00 PM, but around 4:30 PM I only received a last-minute text update. I arrived at approximately 5:09 PM, and the shop was already closed. There was no one available, no way to speak to anyone, and no reliable way to get updates or access my vehicle. Because of the timing and the fact that it was already Friday evening, my car would have been stuck there all weekend until Monday, which directly affected my work schedule. I had to go out of my way to find and contact the owner myself just to avoid being left without my vehicle for multiple days. While I did get my car back, the overall experience felt inconsistent, poorly communicated, and not handled in a transparent or professional way

    When requesting a quote for repair services, it would be more expedient to receive it in writing…read morethan to have to call them and possibly bring in the vehicle.

    Take 5 Oil Change - Wiper fluid fill during oil change.

    Take 5 Oil Change

    (6 reviews)

    I only gave a 2 star review bc I've been told it's harder for them to delete. It would be ZERO…read moreotherwise. My mistake not researching them first and seeing a whole page dedicated to litigation against them for the same thing that happened to me. My 1 yr old car, bought new, has just had $2000 in damages that the dealership had to repair from Take 5 incompetence/negligence. They did something/or lack of something that caused all the oil to leak out. I took it back. They profusely apologized, re did the change and offered me a free change next time. In the mean time the oil that leaked ALL OVER MY ENGINE caused degradation to the belts, electrical wires, and more. The dealership said it was directly related to pil damage. What does Take 5 say? I should have brought it to them before the mechanic. Right. Let me continue to drive my SMOKING RATTLING car to take it to you tho are NOT mechanics. I had to tow it. And do you think they will take accountability?. Instead they insulted me. So here I come lawsuit!!

    I pulled in to get an oil change. My first time to use this company. There were 2 bays open. I…read morepulled up and waited and then pulled up until I was about 1/4 way in when a young man stepped behind a car with his had up to stop. So I did. He approached my car and told me that I could not pull into the bay and because I didn't follow directions he could not service my vehicle. There was a sign stating to stay in your car. Which I did. I did not know that I was not supposed to enter. AGAIN, I was only 1/4 way in. Weird. Their loss, not mine. But thought it was weird to turn away business and a tip. Guess I won't be using any Take 5's and will be spreading the word. Good Luck Take 5. You are NOT KIND OR NICE.

    Grease Monkey - oilchange - Updated October 2026

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