Always get exceptional service from these gentlemen! I've…read morestopped in just for coolant tap off , and the Staff is always willing to assist. I'll only go there from all things related to my vehicle

If I could leave a ZERO, I would. I brought my perfectly maintained vehicle in to have an oil…read morechange. It was the third time visiting them. I normally only use the dealer. They could not remove the oil plug. It was over tightened from the previous service that THEY did. They sent me to another location. The next location told me the previous location over tightened it, and damaged the plug. They finally got it off and sent me on my way, oil leaking all over my driveway. Brought it back. Told they would fix it. They didn't.. they proceeded to make up a bogus problem and estimate for over $3,000- so they could pass the buck after damaging my car. This was done because I threatened small claims. My BMW mechanic checked and said this damage was clearly done at time of oil change and the estimate is BS. I am considering the next step, and suggest that you avoid this horrible company run by incompetent morons. They will smile and make promises just to get you appeased and will never do the right thing. These YELP reviews are very telling of their skills.

My car is 11 years old, which means it's about time things start to wear out. I moved to Marietta 5…read moreyears ago and tried a few auto shops. They were okay -- not great, just okay. I almost stuck with one place, but they tried to upsell me on things I didn't need, so I kept looking. I read a bunch of good reviews about Crawford's and decided to give them a try. Fast forward to now -- I've been using them for 4 years for various services. Sometimes it's just a simple oil change or routine maintenance; other times, it's more involved repairs. They haven't disappointed me once. Mac is always on point. He clearly explains what's going to be done and how much it will cost. He looks out for your best interest and suggests the most cost-efficient (not necessarily cheapest) repair option. He's also trustworthy -- if a repair part acts up, he won't back out. He honors his warranty. I take both my car and my wife's car here -- and only here.

These guys do not know A SINGLE THING about vehicles, theses guys are horrendous teachers and as a…read moremechanic myself, it hurts that we are using videos from 14 years ago to teach our current generation.

I had a very bad experience with these people this morning. Went in on yesterday mid day and spoke…read moreto the manager/owner and asked him about getting a tuneup for my 21 Infiniti QX80. He quoted me a price and told me if I brought it in the morning he would have it back the same day. They open at 7am I was there at 7:45am and was told he could not do it today. What a total waste of my time and huge inconvenience. This is the second establishment this week in East Cobb on Johnson Ferry that did not honor there commitment. This was my first time going there and it will be my last. There is nothing Magic about Magic Mike. Let's get it together East Cobb!!!

For internal reference, the repair order number for the workshop is 44229…read more I would like to share my unfortunate experience with this workshop. On february 2, 2025, I took my 2013 Chevrolet Sonic in for service due to an oil leak and the P2076 error code. **About Error Code P2076:** This code indicates an issue with the **Intake Manifold Tuning (IMT) Valve Position Sensor/Switch Circuit Range/Performance**. It typically means that the intake manifold tuning valve is not functioning correctly, which can lead to reduced engine efficiency, poor fuel economy, and potential drivability issues. Proper diagnosis and repair involve checking the valve, sensors, and related components to ensure they are operating as intended. I would like to break down the invoice so that the reader can have a clearer understanding of the services provided: **Parts and Labor:** - **Valve Cover Gasket - Removal and Replacement** - Labor: $187.50 - Part Price: $274.99 - **Intake Manifold Tune Valve Solenoid - Removal and Replacement** - Labor: $250.00 - Intake Runner Control Part Price: $505.02 **Total Invoice Amount: $1,158.31** From the moment I picked up my car, the check engine light has come back on, once again displaying the P2076 error code. I have returned to the workshop twice, yet the issue persists--the check engine light and the P2076 error remain unresolved. Unfortunately, I now have no choice but to take my car to a more reputable workshop where they can properly diagnose and fix the issue, accepting that the money I spent here is lost. I never imagined that a workshop would find it so difficult to simply drive a vehicle for 10 or 15 miles to ensure it is in proper working condition. I lost $1,000--that can be recovered. But Magic Mike's lost my trust and earned a negative review. For anyone interested, I am more than willing to provide videos, photos, and invoices privately. Just one more negative review.

I needed rear brake pads done on my BMW and called around to get quotes and this place with its…read moregreat reviews and low prices won the job. The actual experience matched the reviews. I was able to schedule online and bring it in a few days later. They were waiting for me and had the parts already ordered. The interior of the shop was clean and welcoming, with a work desk and fridge of complimentary drinks. There was also a couch and some regular chairs. The phone chargers were a nice touch as well. My car was ready a bit after they promised later in the day and I picked up with no issues. They are super friendly and you will get a great price.

Have been going to Alex Auto for a while now - they are so respectful, kind, and honest. I've had…read morebig and small repairs done here with no issues. I have referred several people to this business due to the quality of work and fair prices. I never feel like they are selling/up-charging. They are very communicative throughout the entire process. I trust Alex and his employees more than anyone else in the area to work on my car!

I have been using Scott Delong for many years on a older car that had over 300,000 miles on it and…read morehe has always done a great job- telling me what I needed and what to plan on next. I got a newer car a year ago and took it into the dealership because they gave me some free oil changes and they told me I needed $1600 worth of updates and fluid flushes - I didnt think I did. I took it into Scott's place he checked my car out and told me I needed none of those services. He is a very honest and great manhcanic.

Scott and his team are very good and thorough. I have used them for my wife's 1994 Mazda MX3 and my…read more2006 Toyota Tacoma for verious issues and they have always done a fantastic job. I recommend them highly.

I came to get a oil change today and I've been coming to Firestone for over 10 years with my other…read morevehicles and I get a full synthetic oil change is normally around $60-$80 this time around I'll come to get the oil change. I'll come to pay they add the coupon on it's 140 that's more than Cadillac charges. And then when you look at the explanation of your charges, it says 8999 for up to 5 quarts. They said it was three additional courts needed and charge $1.66 times 30. The quality should've been three not 30 and they say that's how they ring it up in the system that's unacceptable and misleading. I will take my Escalade back to Cadillac. And I'm going to show y'all this is with $25 off hold on. So you're charging me $49 and some change for three extra quarts of oil. This is unacceptable

Everything about this location is awesome. Regardless of what work is needed they will take care of…read moreyou

I found myself with a nail in my tire this week. Ugh! On a Monday morning. Double ugh! Luckily, I…read morecaught it before it flattened my tire. I stopped at the nearest auto shop, which happened to be the Firestone (next to Chick fil A) on Roswell Rd. I pulled up to see all the bays filled with cars, so I expected a long wait. To my surprise, I was in and out in 90 minutes. I paid $31 to have the tire repaired. I consider that a good value. And I was pleased with the turnaround time. Flat tires are not only inconvenient, but they can also be dangerous. I was very grateful Firestone got me fixed and back on the road in no time flat (pun intended, I couldn't help it!). I service my vehicle at the dealership, so this was my first visit to Firestone.

Quoted me over $2000 when all that was needed was a $250 breaks replacement. Predatory and should…read morebe avoided

The oil change was very thorough.All fluids with topped and the team numbers were very helpful and…read moregave more information about things that could potentially go wrong with my car to save money

One star because I have to rate it. This place states that they can do emissions, they couldn't…read moreapparently only one person certified to do it and he wasn't available. Next purchases the most expensive service available and during the work , I hear banging and then several people standing around. Apparently, they couldn't get the oil filter off, and didn't have the right tool to do so. They offered to try something with no guarantee and when asked what would happen if it didn't work, I was informed that they'd have the truck towed at my expense. Upon leaving they offered an apology, but no restitution for charging me for the oil filter. Not recommended