Absolutely GREAT service! Even recommended the BEST burger spot in Lufkin! Thank you so much for…read morethe great service! Will definitely come again!

I went here a few years back with my brand new car. I came back two days later with a car worth way…read moreless now because they striped the bolts holding the skid plate to the car so they decided to put zip-ties on it. They also left off my windshield wiper cap. Haven't been back since.

We couldn't even get service....the manager Shannon was beyond rude!!! We pulled in and asked if…read morethey were still open for oil changes she looked and said unfortunately until 8:00 pm, it was 4:45 when we pulled in. We then presented her with the company service book for billing and my husband told her the mileage and said I don't want your book and I could care less about your mileage. We actually laughed like is she for real?!?? She was just bitter and completely rude all the way around so we left! NEVER been treated so poorly, my husband our company and fleet uses Take 5 for routine oil changes and maintenance. Not anymore, sent out an email to the traveling employees that they must not want our money anymore. Get some people skills Shannon because your lack of that cost you some customers! On a great note went down the road to Grease Monkey and everything was top notch!!!! Thanks Shannon we found a different business to have the fleet of 500 plus vehicles to use!

awesome attitudes from employees Joe and Lee! fast but professional oil change. these guys rock! go…read moresee them on timberland drive in lufkin Tx

This place is a joke! 1 hour my )*( They weren't even…read moreCLOSE Just to repair a tire it took almost 3 Thank

Even with an appointment it took over an hour and a half for an oil change and tire rotation.read more

Great service! fixed My flat for FREE! Even thou I am not a big customer. Previos visits…read morewere OK too.

Probably the worst customer service we have ever received and witnessed on multiple occasions. We…read morehave taken our tractor, individual tires, and vehicles. We've had to bring back tires they were supposed to fix. We tried to give Kevin chances to redeem himself, but as always, huge disappointment! He never listens, blows you off when speaking, & never pays attention to detail. We will never come back to this location.

The people were friendly, but the service was slow, and we had to listen to the Lord's name taken…read morein vain twice, and also the word shit being said by one of the mechanics.

I was helped by Josh Thompson. He was very rude and then had the decency to ask me to leave him a…read morereview.. I had my son in the car with me so I just went with it. I didn't really feel comfortable there at all so the first time around I left a good review to avoid conflict because he was looking over my shoulder and I felt very uncomfortable. But my experience was highly unsatisfied.

Went by to air up truck tires and saw a screw in one tire. Mavis advised against plugging it,…read moresaying it probably wouldn't hold. We asked for plug anyway and they were right it didn't hold. Pressure was pushing it out by the next day and we barely made it back. The folks at Mavis always go the extra mile for us and have always been there when we needed them.

I had a flat and the air was quickly leaking. After limping to Mavis we got wonderful customer…read moreservice! They gave us great rates on a new tire and had us in and out in 30 minutes. I would highly recommend!