Absolutely incredible service at Grease Monkey on Frank Street in Lufkin! They are always quick,…read morefriendly, and professional, but what really impressed me was their honesty. I went in yesterday thinking I was due for another oil change. Instead of just taking my money and doing it, they checked and told me I still had about another 1,000 miles to go and to save my $100 for now! How refreshing is that?! It would have been so easy to just do the oil change and take the money, but they chose to take care of the customer instead. That kind of honesty and integrity is exactly what earns repeat business. Fast service, great people, and a business you can TRUST. I will absolutely continue bringing my Jeep here. Highly recommend!

Good service. Fair prices. Manager is polite and seems on top of things. I use them on my three…read morevehicles.

Discount Tire you not only fixed my car up you also saved my life as well as my daughter's life! I…read morebought my Jeep Wagoneer from the Kia dealership here in Lufkin and not only did they allow me to walk off their lot with UNSAFE TIRES they allowed me to walk off their lot a total of three times with unsafe tires. When I brought it to your place of business the assistant manager Lucio helped me and he immediately saw these tires an said ma'am these tires are unsafe! Hearing this was gut wrenching because I was driving around with tires that could pop at any moment due to them being way too small and unsafe for my vehicle. Discount Tire was there for me in a heart beat and fixed me up in about an hour! Hands down will be coming back to you guys for servicing my vehicle and I greatly appreciate your hospitality in taking care of not only me but my family in keeping us safe on the road!

Rolando is our hero!! We lost a wiper while it was pouring rain and I couldn't seem to get the…read morereplacement on. I knew Discount Tire was always helpful with tire pressure so my kids and I went there in search of help. The best place in Lufkin! Thank you Rolando!!

Tried to buy a new Sequoia and was told that they " could not order them". After a quick search…read morelocated one in Palestine. So, sales Now, for MONTHS of dealing with a small recall, they have knowingly installed the wrong color bumper hitch cover. And today installed the old one back on the car to have it hanging off before we even get home. Loving is giving the whole Toyota brand a sour taste. Buyers pay attention, there is a reason they are only 3.5 stars!

Roberto is one of the absolute best sales guys I have ever worked with. Loving Toyota was the…read morefastest buying experience I have ever had. The whole team there is great.

Absolutely GREAT service! Even recommended the BEST burger spot in Lufkin! Thank you so much for…read morethe great service! Will definitely come again!

I went here a few years back with my brand new car. I came back two days later with a car worth way…read moreless now because they striped the bolts holding the skid plate to the car so they decided to put zip-ties on it. They also left off my windshield wiper cap. Haven't been back since.

I am writing this about 4 yrs late but here's my 2 cents. I had some van repairs done at National I…read morehave always regretted it. There was more wrong with my van after they worked on it than before I left it there. These guys are either seriously stupid or the biggest crooks in town. Please take your vehicles elsewhere for servicing.

Id like to share my terrible experience with National Automotive Service Center in nacogdoches on…read moreUniversity Drive. I urge others to be cautious and consider these actions before entrusting them with your property. Approximately two months ago, I entrusted my vehicle to the National Automotive Service Center for repairs for a sound coming from engine. I was quoted $2,743 and then gave the okay to go ahead with repairs. They were the only ones I called with availability. On 6/25/24, I observed my vehicle parked at Fuzzy's Taco Shop on North Street. I saw the mechanic I previously seen at the service center sitting at the bar, where he was drinking. Upon inspecting my vehicle I discovered vapes and opened vape packages that were not there previously and keys left inside. I confronted the mechanic, instructing him to return my vehicle to the shop, because I didn't authorize the shop to use my vehicle for these purposes. Video evidence of him stating he knew what he was doing and it was illegal. I then reported the incident to higher management (Justin) who initially claimed that the vehicle was being test-driven. I explained that this was not the case, as the vehicle was at the bar with the mechanic. Which by his facial expression, didn't seem like the first time he'd known of this. But first time he got caught by customer. The manager then admitted that he had permitted the mechanic to take my vehicle to his home for lunch. Video evidence of that. The manager advised me to return later to speak with the owner. Both the owner and manager repeatedly (on video) justified their actions by stating that it was common practice for employees to use customers vehicles to run personal errands and obtain lunch. They additionally cracked the coolant case in my vehicle and engine light is on - that was not broken or on beforehand. I did instruct them to not touch my vehicle anymore. I did not trust them and was going to speak with lawyer. (So my vehicle Is no longer under warranty with me doing so). National Automotive also added an additional $300 + fee for machine shop which I was not aware of. Stated they fired employee responsible for incident. At first they did not offer any compensation for my bill for their employees misconduct. Then today (6/28/24) upon speaking with Erin Bailey (Owner) she offered a $100 sfa student discount off my bill and that to them was a satisfactory resolution ... because if I didn't pay the $2,961 after 30 days they'd began process of owning my vehicle. I have been taken advantage of for their negligence and unprofessional behavior. All I have received was attitude from Manager and Owner while handling this. Owner stated she is more concerned with paying her employees then honorably making this right. An employee at Fuzzy's Taco Shop confirmed that the mechanic, Rick Goehry, has been seen on multiple occasions using customers vehicles to visit the bar while on duty. I paid $2,961 to National Automotive for their employee to be intoxicated while joy riding in my property (no telling how many times) while "out for a test drive." But apparently is justifiable because my car no longer makes a noise. Such poor handling from this shop and I urge everyone to not do business here.

Went by to air up truck tires and saw a screw in one tire. Mavis advised against plugging it,…read moresaying it probably wouldn't hold. We asked for plug anyway and they were right it didn't hold. Pressure was pushing it out by the next day and we barely made it back. The folks at Mavis always go the extra mile for us and have always been there when we needed them.

I had a flat and the air was quickly leaking. After limping to Mavis we got wonderful customer…read moreservice! They gave us great rates on a new tire and had us in and out in 30 minutes. I would highly recommend!

Customer service is always great. Price and quality of the…read morenew and used tires are great.

Great tire shop good price good job I like this tire a lot if you want good service go to the tire…read moreshop

The guys at O'Reilly's are always helpful and friendly, and they do a good job of keeping the line…read moremoving without making it seem like they're rushing you out the door. They deliver exactly what you'd expect, and provide top notch customer service.

WOW! Over and Above Customer service! I own an automotive Shop in Tomball, but my battery failed…read morewhile in Nac. Cade the assistance store manager and his assistant were so helpful, professional and polite. Installed my Battery in the Hot Texas Heat on Labor Day. While waiting to check out was listening to Cade talk with other customers. Very knowledgeable! Thank you guys. I am not easily impressed and you guys more than impressed me.