Simple easy process for emissions test. Could've asked for a better process. The only thing that I…read morewould've wished for was Wi-Fi in their place but I just used my hotspot and it was great. They were quick easy and kind.

Very knowledgeable technicians and accommodating staff. I'm not sure if they're wizards but they…read morecan diagnose anything.

Amber was very helpful and took the time to explain to me what could happen if certain fluids…read morebecame too low like brake fluids, and if they became too old. And if water got inside and how it could cause corrosion. I did not know that.

I had a very disappointing experience with Main Street Mechanics…read more I called asking if they could provide me with a copy of a pre-purchase inspection that had recently been performed on the exact Toyota Highlander I was planning to buy. The manager I spoke with on Monday morning told me that "the law states" they could not provide me with the inspection and that I would have to pay another $360 for a completely new pre-purchase inspection. After looking into it further, I found that this was at best a misleading explanation. If the shop has a policy not to release inspection reports to anyone other than the original customer, that's understandable--but saying "the law" requires a new inspection is very different. I felt like I was being pressured to spend another $360 unnecessarily. On top of that, the manager was rude from the very beginning of the phone call. Customer service matters, especially when someone is trying to make an informed purchase on a vehicle. I hope the business is more transparent with future customers about its policies and treats people with more respect. Also fun fact! the owner does not speak to customers according to the manager who was working Monday morning

This place is beyond fair. They are nice and quick and they don't overcharge you for literally…read moreanything. I love it.

As a single mom watching her budget Sorensen's Auto is my go to for any car repair. They are…read morehonest, explain everything really well and make sure you understand before proceeding with the repair, and charge a fair price. Can't recommend them enough!

I bought a coupon for emission test from Groupon and ended up to this place. My appointment was…read moreearly in the morning, so the place was pretty much empty. I was greeted as soon as I entered the store and they finished the test in less than 9-10 minutes (I was very surprised). The inside was very clean, and they had coffee, water and hand sanitizers for customers.

I've been coming here for 3-4 years now and unfortunately it's time for that to end. If you want a…read morequick walk-in emissions test after waiting 10-15min for someone to check you in they can do that. If you require any other car service go literally anywhere else unless you have no where to be. They allow you to book in advance but I can confidently say that since the dedicated front desk person stopped working there, your appointment literally doesn't matter at all. If you have any non emissions related service they will prioritize those over your other services every. Single. Time. I've tried booking first thing in the morning, the person opening didn't show up till about 25 minutes after open. Most recently I came in for a scheduled brake service. I waited around for 30 minutes after my appointment time. The person I first spoke to said they'd be back, after waiting so long I went to leave only to have them stop me and claim they could squeeze me in and finish the job in about 45 min. Since they prioritized emissions testing walk ins I ended up waiting a total 2 hours and 30 minutes for something they told me would take 45 minutes total. I would have kept walking if the technician didn't lie to me. Lesson learned. Do. Not. Get. Your. Brakes. Done. Here. It's a real shame because they use to be so great in the past at this location. I'd come here for most regular maintenance. I hope they turn it around back to the good service they use to provide in years past.

I was absolutely thrilled with my experience at this Grease Monkey today. I came in to get an oil…read morechange because it had been a year since my last change. (I don't use my car a lot.) Casey came back from my car with the oil stick and showed me how clean my oil was - despite not having it changed in the last year. I was amazed that they were telling me to not get my oil changed. I've never had a service attendant tell me this before. Both Casey and Mike were great to work with and I will make this my new go to station from now on because of them! You need to, too!!!! (I did end up getting my emissions done here today - and they had it done in under 5 minutes!!) Great SERVICE!!

Came here for an oil change. Despite having another vehicle ahead of us, service took a reasonable…read moreamount of time and we were happy with their service. Price was reasonable and the person who checked in our vehicle as well as the person who rung us up afterwards were both personable and communicated their recommendations in a friendly manner. Overall a good experience and we would come back and recommend this location. Thanks and keep up the good work!

We bought a used car in Orem, but needed a local mechanic to check it out before pulling the…read moretrigger. I had a mechanic who I liked during my BYU days a while back, but they were too busy, so I asked them for a recommendation of who would be good and honest. Immediately they recommended EP Auto. Now I know why. It was like having a super helpful grandfather who happens to be a mechanic. He was busy too, but still he squeezed us in, looked it over, and helped us to feel good about our purchase. And then he didn't even charge us! Now I wish that I lived near Orem just to give this guy some of my money because he was just so darn nice. Thank you so much!

I'm so happy to had found this great auto mechanics shop. Mike is so helpful and efficient. They…read morewere so busy and Eric lead the efforts. Clear, precise, and honest. My whole family will start using this place.. Very happy!!!

What a pleasant experience! My car registration was up so I drive over there around 1pm to get my…read moreinspection done. Drive right up and into the testing station . Didn't even have to leave my car and it took about 10 min maybe? Drove out, went into the office paid my fees including my ye extra $10 to get my tags right then and there. Overall great experience! Would totally recommend!

Great service and the staff is very friendly and helpful. I was in and out quickly and I had both…read morea smog check and oil change.

Sam & Kaela (+their 3 kiddos & Susan) were incredibly helpful when the AC went out in my truck…read moreduring one of the hottest weeks we've had lately. I was so impressed that Sam could squeeze me in right away and that he was able to help get me back on the road immediately that day. You can tell that they really take pride in their customer experiences and they were beyond hospitable for the few hours I was there. I've had such bad experiences at the local Dodge dealerships and am so glad I found them to have a reliable local shop instead.

We've taken both of our cars here and had nothing but a great experience. They helped my husband's…read moretruck pass emissions twice now. They fixed my starter after it failed. His prices are reasonable and he hasn't tried to upsell us things we didn't need. Service time is pretty quick. Would definitely recommend and we'll continue to give this place service as our needs arise.