I went to grease monkey on Drusilla in Baton Rouge right when they opened for a tire rotation and full synthetic oil change, and saw the maintenance code for the coolant was on. i knew it wasn't time to change, but asked them to take a look and let me know what they suggest. I also told him I was recommended for a brake job 4 months prior from his technicians on the rear axle and we can schedule that for next time. 25 minutes later, he comes to tell me the coolant is fine, but he's worried about my wipers (which I just got changed 5 months prior) and my air filter. He also told me all of my brakes are fine, but he was worried about my front rotors and he could do a full front brake job right now. I said well I have to be to work in 20 minutes so I don't have time for the brake job right now. How much longer? he said well we have to do the oil change and put your tires back on. I was confused why it's been 25 minutes, I was the second car there and the oil change hasn't been done. So, I said ok to the air filter too, and thanked him for checking the brakes and coolant. Anyway, about 20 minutes later I'm paying for new wipers along with the oil change, tire rotation, and air filter. I didn't need wipers but I didnt have time to argue or say anything. so I paid and left. Fast forward a month later - my car is overheating. I open the hood and there's coolant all over my engine. So I bring it to Richard's Honda because I have a warranty thinking there is a leaky hose or busted radiator. NOPE! there's no radiator cap. WHAT?!??? so whoever checked the coolant at Grease Monkey didn't put the cap on correctly. And of course warranty doesn't cover things that are human error so it was $441 for them to fill the system with water, check for leaks, empty the water, refill with coolant, and replace the radiator cap. So, I call Grease Monkey and the store manager, Shelby is what he said his name is after 5 times calling, still hasn't called me back, emailed me back, or tried to do anything to reconcile the situation. I also found out from the dealership all of my brakes and rotors are perfectly fine. 1. They lied to me TWICE about needing brakes 2. replaced my wipers without my consent 3. took almost an hour to do an oil change and tire rotation 4. unprofessional and terrible customer service 5. Can't admit when something is their fault 6. Don't deserve anyone's money read more

Went to 8th Street store in Colorado Springs, Colorado. I had no oil leaks when I went in now, I have severe oil leak, they didn't know how to change the oil in my truck differentials. I will never go back; I won't send my company trucks there for service either. read more

I went to grease monkey in ocean springs ms, for an oil change. I waited 25 minutes in line and when it was my turn to pull in the gentleman came and said their system was down... I'm glad I didn't have anything done or I'd be stuck there. Short staffed badly on a Saturday I have to give a 1 star cause I can't give you a 0 read more

Bad company, the oil change, was the worst oil quality for my hyundai genesis, not good quality. They lie, I change the air filter, and left the cover loose. They damage your car, dont fall for the promotions. Sin escrupulos. Mala compañia, por un cambio de aceite, de la peor calidad, para mi hyundai genesis. Ellos te mienten. Tambien cambié el filtro del aire y dejaron el cover suelto. Dañan tu carro. No caigas por las promociones. Unscrupulous. read more

After my service i noticed oil all over the engine, on the shroud radiator and hoses on the altenator ac compressor serpentine belt, battery and inside the fender well. Ive never had any other company spill oil on my engine before, there are ways to remove filters mounted top side on vehicles and they didnt even bother to clean it off so adios grease monkey your service will not be missed for sure read more

Went to ask if they would put my blinker lights in n how much it would cost they said free. While I was there they did a restoration on my head lights also came out beautiful I can see was cheap for life time . Been out of ac whole summer they checked a filter inside n guess what that was the problem n they changed that also. Shout out to the two very nice gentlemen that worked on my car very respectful n nice n helpful great service tytyty read more

Zero starts. Took tires to be rotated. They said I needed new breaks. So went ahead and got those. Left the store and my car started shaking, especially when applying the breaks. Took it back the next day and they re balanced the tires. It was still messed up. Keep in mind it was fine before I went to get the tires rotated. I had to go to another service shop to fix what they messed up. Inexperienced staff. read more

My 75 year old mother took her car here to get it inspected so that she could get her tag. She came out with a $200 bill and no inspection. (1) They did an oil change and charged $72 for oil change with fully synthetic oil. This is OK as fully synthetic oil is not a bad idea. (2) They replace her battery for $130. The problem is that there was nothing wrong with her battery! The battery she had was a Duralast Gold with a 5 year warranty that I had installed only 2 years ago. The battery had NO problems and the car never failed to start. They just wanted to sell a battery. Further, if she had needed a new battery she could have taken her car to Autozone and they would have installed a new one for FREE. (3) Since they disconnected the Battery, when they tried to inspect the car it threw all the codes related to emissions (4 of them). Such is to be expected and EVERYONE that inspects cars knows you cannot disconnect the battery just before running the diagnostic test. IF you do, you have to drive the car for 50 miles or so and then do the inspection. So my 75 year old mother took her perfectly working car to Grease Monkey for an INSPECTION and what she got was a $200 bill and no inspection. I say DO NOT GO TO THIS PLACE. read more

They advised me to SELL my car. All I wanted was an oil change and a option why my check engine light was on. Got second opinion and it was the mass air flow. IDIOT read more

I've been visiting this store and the one one 127. This shop always gets me and my family in and out faster than anyone. No hassle and no pressure! They let me know what my vehicle needs and doesn't get upset if I say no. They will continue to receive my business. read more

First time here and it was great experience. I brought my truck in and they had me in and out QUICK. They went over the things my truck needed but I didnt feel pressured to buy anything at all. Best part was they offered me a car wash with my service for 20 bucks and did a great job. Overall was really surprised how quick and smooth the whole process went. I wont go anywhere else for my oil changes and even a car wash lol. Great job guys read more