This was my second time going to this business- the first time they were going to charge me ~$200…read morefor a workup saying it could be all these issues wrong with the car. Thankfully, I went somewhere else who diagnosed it as a knot in the tire and only charged me $40 for a comparable tire- no charge for "work up". This second time I went here, I was running out of daylight with work and everything and accidentally went back to this place (I couldn't remember the other place I had been to that was good, and ended up putting the wrong thing in the GPS, but figured how bad can it be). Momentum calls themselves a family run business but do not let that fool you. I got two second opinions about my car- and some of the things Momentum recommended I did not need done. Not only this, they wanted to charge me over $2,300 for the issues. The two other places I called and asked said it should be under 1K and to go see them. Thankfully, I was able to go back into Momentum and asked them to stop the repairs. At that point they had already done three tire replacements (which I did know I needed so this was fine), and I asked them to finish with the fourth but not to do all the other things they were going to do. I ended up paying $520 for new tires, which I didn't think was that bad. However, I did not appreciate the fact that these tires retail for $70 at Walmart, and Momentum charged me $88 per tire, and only after the fact did they tell me it was also a $30 fee per tire. Plus tax on top of this. This morning, I went to one of the said local shops I spoke with, and they told me the tires were a low quality brand (opposite of what momentum told me), and also said they could have done comparable tires for $365 total. I also got what actually needed done for much less of a price. Needless to say, do not go to Momentum Tire. They are crooks and should be ashamed of themselves. I am not sure if they see a girl and take advantage, but there were older people there too and I can't imagine how much money they are unnecessarily poaching from people. I also found out they have gotten in trouble for price gouging in the past and have that reputation. Thankful I spoke up and saved myself minimum 1K even though I lost some on the tires, but wow, awful experience. Don't let friendliness fool you.

I have had some work done at Momentum in Morganton a couple of times within the last 9 months: oil…read morechange, oil pressure sensor replaced, serpentine belt replaced, NC state inspection. They were very professional, and the work was done to my satisfaction. What made Momentum stand out and earn a great review instead of a good review for me was for following events that took place yesterday. I noticed a severe oil leak just after taking my almost 16-year-old dog to the vet to be euthanized. A sad day to start and then more stress heaped on with my first oil leak on a car I have had for 7 years - coincidentally just after trying out a new garage that had over charged me and tried to sell me several services that I knew I didn't need. After noticing the oil leak, I immediately took my vehicle back to the garage (new place in town - they still have balloons out front) I had decided to try out with an oil change one week earlier. As I write this review, I have now had 2 bad experiences at the "new garage" and left very unsatisfied both times: both when I picked up my car after the oil change and when I took it back after noticing the oil leak. I then decided to take my vehicle back to Momentum which was the last garage I had work done before the unsatisfactory oil change. I didn't have an appointment yesterday, but they fit me in since the oil leak was severe, and I was a returning customer. Not only did they fit me in, but they also found 2 different potential leak spots. They warrantied one which could have been a result of the oil pressure sensor they had replaced months ago, and they did some deep dive analysis on other potential leak spots, tightening up what seemed to need it. They went the extra mile and restored my faith in a garage. I had two negative experiences at the new garage I had tried out and a bad day in general. Now I know the first place I will take my vehicle from now on. No more trying out "the new place in town". My go-to garage from now on is Momentum. Thanks for restoring my faith in a local business and making a bad day a little better.

If I could give no stars I would. I drove into this SB trying to maintain my car. Drove out with a…read moredestroyed transmission after they drained my transmission fluid and double-filled my oil.

The guy that came out to greet me had no personality at all. The service was good I did not have to…read morewait. After changing the oil and everything else they did he came up to the window and told me the price. Did not even say thank you or kiss my ass or nothing he brought my bill back in my receipt it is handed it to me and walked off. Other than that I guess everything was great as long as the oil doesn't leak out of my truck. But just a little courtesy saying thank you and come back to see us goes along way in my book. RB

Fixed my car and gave me new oil but did not fix the relationship that was ruined at shake n dog.read more

They are extremely slow and they have terrible customer service! I went with my friend today to get…read moreher oil changed and we sat there for 40 minutes waiting to get her oil changed a woman sat there behind the front desk and didn't say anything to us never asked if we had been helped or anything. When we finally said something they said we would have to wait another 40 minutes before they could change her oil! I wouldn't recommend going to them if you're in a hurry or if you wanna experience good customer service! They are lousy people. I don't like to be negative but we had such a terrible experience.

From the day this Hickory location opened until about a year ago I would praise Take 5 oil change…read morein Hickory. I know the last few times I have gone the service. It's just awful. Disgusting. They just hire anyone to fill a slot. I was putting Take 5 up there with Publix and Chick Fil A when it came to Quality, product and customer service. I needed to get another oil change and decided to come on and read reviews to make sure it wasn't just me and well It's not just me. I have Red recently of the complaints as well. Really sad I enjoyed this place at one point My experience recently shows that people are reading a script to sell product, the professionalism and customer service is gone. It's not there at all. I might as well just go to any other place and pay half the price ,

recently had my oil changed in my 2025 explorer. in putting back the skid plate they left numerous…read morescrews out causing it to make a huge noise when driving. took it back and they zip tied in place. now ford is telling me it's going cost approximately $50 to replace the actual hardware needed.

On a recent road trip my car broke down on the highway about 20 miles from this Firestone location…read moreon a Saturday afternoon. I wanted to go to Firestone because I knew they would be open on Sunday so I called AAA and had my car towed to this location. When I arrived the man at the counter was super nice, he had my car assessed right away, and informed me they would have my car ready that same day. Absolutely amazing! I was only planning to be in Hickory overnight so I opted to leave my car overnight for pickup Sunday morning. They called me Saturday evening to let me know all was good and my car was ready. I picked my car up Sunday morning and there was a different guy at the counter. He was super nice and even showed me the bent pulley that caused my serpentine belt to remove itself. Nobody wants their car to break down, but thanks to this Firestone it was actually a great experience. I highly recommend this shop!

Took Tundra to have it serviced and tires rotated. Requested that the spare was also rotated in…read more After being flagged over by the technician and told the spare wasn't the same, I said, just to forget the rotation all together to the technician... When time came to pay, the disingenuous sales associate Jimmy insisted the rotation happened, which it did not. I was charged $275 (which included a 15% discount for using my Firestone card) for the oil change, and new filters, plus a tire rotation (which never happened) ?...They must be crazy!I was standing at the observation window during the service, precisely because I wanted to make sure my request was executed. Long story short, I believe Firestone is more concerned with servicing fleet vehicle it has contracts with, then servicing the local community. I will not ever go there again, and will discourage anyone I speak with about my experience, and to go elsewhere...Took my Lexus 470, which has similar oil capacity to Strickland brothers and was charged $90 (with a coupon)! that makes way more sense.

I have previously RAVED about Sig's because my family has used them the entire time I've been…read morealive. However, I took my car in to have a flat repaired and when I left, my skid plate was dragging. I knew it was cracked, but hadn't been dragging until after I left there. I had seen them pushing up on it, but I trusted them and had figured they were just trying to fix it or something. Fast forward a few months, I have another flat tire with a fast leak. I took it to Walmart for a patch, Walmart told me that the nail was in the sidewall and by policy they can't put it back on- that's fine, so I asked to have my spare put on. I got my spare out for them and they said "m'aam, more bad news. Whoever touched your spare last, cut it off and they owe you a new spare." SIGS TIRE was the last place to touch my spare. Walmart ended up having to put the flat tire back on, and I had to head to Mavis in Hickory because they were the only place that had my tire in stock. They were so kind and courteous, even though they were about to close, they still assisted me quickly. I cannot BELIEVE Sig's cut my tire off without even asking me, and broke my skid plate completely! I will NEVER trust them again, and I will definitely be filing a complaint with BBB!

I had a slice in the tread of my tire and they booted it in 15 minutes and it cost 16bucks!!! And…read morethey put My tire back on and put my spare back up under the truck for me!!!! Much appreciated!

They Did my exhaust and it looks and sounds great. I have been going here for years. For oil…read morechanges and my all Maintenance needs . Great people Great work!!!

I needed a replacement tire fast and these guys are on the ball! Fast, super friendly and helpful…read more Not to mention they have the best prices in Hickory! Will definitely come back and recommend them highly.

From the owner: Family owned and operated for the past 4 years we do our best to please our customers. read more

Do not going here these people are scams. They took in my fiance's car to service the stabilitrak…read morebecause the ABS system was causing it to code. She didn't know what was needed, but they tried to tell her that she needed both rear lower control arms replaced costing over 2k, they where replaced 2 years ago. After she told me about this I got it scanned at AutoZone, saw the rear driver ABS sensor was bad. I replaced it and what do you know stabilitrak was back to normal and all lights are gone. DO NOT USE THESE PEOPLE!

worst customer service I ever had! I asked for my key back...the man called me the B word…read more he wasted my time to take all my information down to not tell me a price I kept letting him know what was wrong with my car but he wasn't helpful! I don't recommend coming here..the guys are just rude!!!!

Four years ago, when we relocated to the area, I received a recommendation for Wooten Auto. Since…read morethen, Mr. John and his team have consistently provided regular maintenance for our vehicles, and I have always been pleased with both the service and the pricing. I truly value the honesty Mr. John demonstrates when working on our family's vehicles. He is easy to talk to and ask questions of. Recently, I brought my truck in for new brakes and rotors, only to find out that the brakes were in excellent shape, but some rotor resurfacing was necessary. I greatly appreciated the huge savings in only paying for the necessary repairs. Thank You Wooten Automotive!

I took auto mechanics from the same teacher as John Wooten in college. He was supposed to rebuild…read moremy 302 that was my grandparents. He stole my original hood bolts, exhaust bolts, valve cover bolts and my thermostat bolts. He tried to steal my original oil pan but it wouldn't quit leaking. He said " The work will take 2 weeks. " He took 4 months. It leaks oil around the valve covers . For a rebuilt engine it runs like it crap .