I came to this location approximately one hour before they closed... There was two cars being serviced in front of me, and I pulled up to the base and sat in my car and waited for an attendant to come and see me... No one came and asked me what I needed for about 15 minutes. After speaking with the representative he told me that there wasn't enough time in the night to finish doing the oil change on the two cars that he was working on and my car and that they were closing soon and I would have to come back Monday if I wanted my car worked on. Oil change does not take an hour, especially when you have two babies going... I have never really been to an establishment that doesn't want to continue to work up until the closing time. Especially when there is as many employees as there is here... lazy people do lazy jobs. I would never trust them to work on my car in good faith knowing it takes them over an hour for an oil change read more

Service was good, car seems to be running like it should. Was told it would take about an hour from the time I dropped it off. I finally got a call my car was ready two hours later.. went to pay at the front desk and the service attendant Zach processed my payment. He then proceeded to question me if my car keys were actually mine, like I was coming in to steal somebody's car. He also messed up the payment of the person in front of me charging him $100 more then he should of. In all, experience was good. But somebody please help Zach on his social skills. read more

First stop was Walmart. They were too busy to take my car for an oil change. Second stop was some tire place down the street...they didn't do oil changes. Last stop was Grease Monkey. Agree with some of the other reviewers...walked into the lobby / waiting area and it took a while for someone to acknowledge my presence. After about 5 minutes, someone came in from the garage area and spoke to me. Got an oil change. Full service synthetic priced at about 67 bucks. An extra two quarts for my 8 cylinder plus additional for 4X4. I'm sure I could have shopped around for a better price and used coupons, but the dude gave me 15% off for being Military. I love military discounts! read more

I think the crew here is awesome. They get your repairs done efficiently, let you know if there are any other concerns & will provide pricing, and treat you respectfully. I don't feel cheated at this location. There is a sitting area, TV, complimentary beverages & a bathroom for your convenience. read more

I have been going to this Grease Monkey around 20 years...seriously. I have always been very happy with the dependable service I have received. About a month ago I went to get my oil changed. My tag in the upper left ornery of my windshield I get from GM indicated as much. Plus one of my wipers was falling apart and needed to be replaced. I went in on a Saturday to get an oil change. So I pulled in. They noted I was an existing customer and I let them know I needed new windshield wipers. I came back about an hour later. They had finished. I went to checkout. We started going through the itemized list. He said "we checked, this checked that." Then he said we checked the wipers. I looked over on the register screen and saw the had not charged me for new wipers. I was stunned! I let them know. They changed the wipers and I drove out of there in a daze. About 3 days later, my brake light waning starting glowing. It was a couple of days before I was able to get to an auto parts store and buy some brake fluid. That Saturday when I did get a chance to buy and add brake fluid, I was secretly hoping I had a bad sensor incorrectly reporting low brake fluid. Instead. I was able to add a nominal amount of brake fluid. Moral of the story? Grease Monkey after all of these years is just going thru the motions. I can never trust them again. I will never go back. Such a shame. I feel better now that I have warned others. I wonder if they really changed oil? Quick follow up. This says I am Mile D. At the strip in Las Vegas? That's wrong. I live three blocks from this grease monkey. I just told my wife and brother to stay away from this place. I don't know when it happened but these guys are now the worse. Every time I drive by and see someone about to go in, I want to warn them. STAY AWAY FROM THIS PLACE!!! read more

Went in at 8 am opening on a Saturday morning, no one wants to be working at this time. Crew was AMAZING. They did two of my cars in under 30 minutes, and the staff was extremely welcoming and friendly for an early saturday. Morgan at the front was very kind and professional, she explained all options they had regarding cars that dont use synthetic and even the mechanics were smiling and calling me miss and ma'am. Thats where my 4 stars come into play. I'm used to the usual one to two hour wait with a grumpy staff that doesn't care and mechanics who won't even acknowledge a person as thats not part of their job requirement. My fifth star comes into play due to the fresh hot coffee, french vanilla creamer that no one ever has, and fresh cookies!! You usually don't see that as part of an oil change. Very pleasant, painless experience. I will definitely recommend and return! read more

Grease Monkey - much appreciated on an early weekend morning! - Auto Repair Near Me - Denver, Colorado

I needed am oil change and I noticed a sign saying jesus open shop I took advantage and I glad I did. From the first person to the last was very friendly. No high pressure sales of filters and stuff. Carlos was super cool and helpful. I will be coming back read more

I am a client of this company. Has been serving for the last 2-3 years. Last Saturday, I changed the engine oil of my two cars at a branch in Hampden. I paid a total of $ 700 for the service. One of my cars broke down 10 minutes after it was serviced. When I went back and asked, we said we were not responsible. Now I have to pay a total of $ 1,100 to repair my car. Who will compensate me? What to do now? read more

Busy as expected, I didn't mind that. However, a few things that were not cool.... Guys were smoking and vaping in the work area, and then getting into peoples cars. I could smell it in my car when I left. Second, they charged me an extra $15.00 for an extra quart of mobile 1, even though used like 1/10th of it. read more

I had a piece of plastic on my car that was hanging down. The undercarriage is so low on the car that I couldn't fix it myself. I took it to this grease monkey and they put on clips for free. Thanks so much! read more

It's hard to trust many auto establishments these days, simply because a lot of them have a sales goal and push customers to get unnecessary things done to their car that is disguised as "preventative maintenance". I've been tricked many times throughout the years to get GM's "recommendations", and honestly you don't need all of those things done to your car. It's a shame however that this is the model that all grease monkey runs off of. Also I would recommend just purchasing your own air and cabin filter since it's cheaper. The oil change prices here are also a bit pricier. I honestly hate that every Grease monkey is franchised and inconsistent in service. This is probably one of the worst ones I've been to and I've been to probably six other GM in aurora, Denver and Boulder. Staff here wasn't very nice, they are pushy with the sales and push you to get a new air filter or recommendations, so it's a bit ridiculous. Just don't fall for it. read more

This was the WORST experience at any Grease Monkey location I have ever encountered. 1. Pulled up to a bay and left my vehicle in line. 2. Bay next to me had same amount of vehicles. 3. Waited in waiting room watching several customers come in after me and out before me , watching several cars go through the other bay with completed service. 4. After an hour and 10 minutes of waiting and my vehicle not moving I inquired about my vehicle. I was told it hasn't started yet because of the big project in front of me and it will take another 25-30 minutes. 5. Nobody updated me on this while I waited, why did I have to ask you? 6. Why do other customers get to have service done before me and quicker than me? 7. Why did you not have my car moved to the other bay to complete service? 8. This was atrocious service. YOU WASTED MY TIME AND HAD AWFUL SERVICE AND COMMUNICATION. I only needed a basic oil change and yet I had to wait this long, with no communication about it. I left and refused to give you the business and will not give you any business going forward. The fake apologies and poor attitude of the men on the floor did not help either. read more

One of the best places I have ever received an oil change! The guys working there are so sweet and polite, the quoted me 30-45 minutes and it was done in 25! Shout out to Bryan A. and Julian A. for such an excellent job! Sorry if you worked on my car and I didn't get your name! Will definitely come back:) read more

Grease Monkey - Auto Repair Near Me - Denver, Colorado

Just left this location after spending forty five minutes waiting for an oil filter that they didn't have on hand. Their "guarantee of one dollar per minute over fifteen minutes " should have discounted me thirty and I got five dollars off. The manager, Julian, would not honor the Grease Monkey guarantee and I will never use Grease Monkey again! read more

Came in on Sunday. The young man that came to assist me gave me the dirtiest look ever! He told me it would take 35 mins. I was behind 2 cars. The bay next to me was empty. So I figured it would be quick. I went across the street to fill a prescription with my daughter. I noticed 2 missed phone calls 4:25. I checked the message- it was grease monkey saying they were closed, my car would be in the garage locked up with the key. I could pick my car up the next day. I panicked! We literally ran back. There was still a costumer waiting for their car. Meanwhile, the clerk was not friendly. I noticed they closed at 4:00 when we ran back. I wish they would have mentioned it when we got there 5 mins before 4:00. (Hi ladies we close in 5 minutes, don't go anywhere) Now I understand the rudeness. I would never intentionally come to a place last minute. read more

Took my 60,000 mi 09 Mercedes in bc my check oil light came on before leaving town on a trip. I'm dressed in heels and a skirt. Dude working comes in and asks if my car has a dipstick. I'm thinking yes "dipstick" it does. He asks me to come out and show him....wtf.....I sell insurance. I point to the area on the motor where I think it is...you know, the thing w the plastic hook...he says no that's transmission fluid..........I don't know dude......you tell me? He says he will look it up in some database and determine where it is......they call me out and say they just "added oil until the sensor went off and that it took 3 quarts..." I was thinking why is my car leaking oil...what! I left.....I drive to Missouri on scheduled trip. Car breaks down in my parents driveway. I have about 1/10 the horsepower as I limp it to a local and trusted ase tech. He says, "your car has way too much oil in it...do you know why? It causes incorrect pressure and can break seals etc.". I asked if there was in fact a dipstick and he looked at me like I'm a moron.....and points to the plastic hook I showed the guy at grease monkey a few days prior. Anyway.....negative experience. I'll pay more and go to my Denver auto service place that checks everything out, knows what they are doing and offer me a loaner. read more

Experience was perfect. Super nice staff. Will be back in the future. I highly recommend.

I always go here when I need an oil top off. They always do the service for free! The manager, Julian A. is always friendly and helpful. I appreciate these guys always helping me. read more

Awful place with horrible value Quick service but adds upcharges without asking. The dealer would have been cheaper and would have had more recent magazines in the waiting room. I will not be back. read more

Terrible customer service and attitude. Julian is quite full of himself and needs a class on how to be helpful and not have attitude towards their customers. First and last time I'll go there. My car ran perfectly when I took it in, now is making noises and has no acceleration. Will be going to my mechanic from now on for oil changes. Beware. read more

The staff at this location are fantastic! They are all knowledgeable, kind and speedy. This will certainly be my go to for future oil changes and maintenance. read more

I suppose it's my own fault, but I've never felt Grease Monkey was nearly as good of service or value as Midas. moved to a new part of town and no Midas here. the $39.99 oil change rapidly becomes $54 after you add in all of the hidden charges. The crap deal that I got fast talked into is a cabin air filter. $39.99 for a $9-12 part that you can put in yourself in 1-3 minutes (literally open a plastic latch, take one out and put one in). my own fault, I figured it'd be cheaper at walmart or oriely but hey I was there and it would be worth the $10ish to have it done. $89 later my oil is changed. People were nice, 30 minutes was really 85. read more

Not only will grease monkey give you free oil top offs between changes, today I stopped by to buy a qt of oil since my oil light came on and this locations said "how 'bout we just give you a quart!". Now that's my idea of customer service! read more

I will not be returning. Bring your own oil and filter, get 3 dollars off of a $40 oil change. Bringing your own also means you can't use any coupons. Absolute ripoff artists. It's an ok deal if you want to use their inferior products in your car I suppose. That was nowhere near $40 worth of labor. read more

Had absolutely no problem here these guys did a great job, got an oil change and a cabin air filter replacement, it took the amount of time expected. And everything else aside, very clean interior waiting room, complimentary coffee and cookies, chipper staff always smiling or joking around with each other and the customers, very welcoming atmosphere to this place. The staff are all clearly working hard and proud of the work they do! read more

The guys that work here are very friendly and professional. Informative, but not pushy! They seemed a little busy, but I was still in and out in about 20 minutes! Very pleased! read more

Carlos and his team take pride in what they do! I recently brought my Rav4 by- it had suddenly overnight sprung an oil leak and ALL of the oil in my car leaked out. At first it was tough to pinpoint exactly what the issue was- but instead of frustration, I was impressed. Carlos explained what things looked like under there, and what he thought the problem might be, but couldn't guarantee it was the issue... suggested either replacing the part he thought he might be or calling for warranty work. I asked him how he would handle the situation if he were me... long story short, he made me feel comfortable and at ease with what decision I was making instead of making me feel like I was being slighted or taken advantage of. I ultimately decided to have him replace the part (oil filter cap) and crossed my fingers. After he cleaned up the underside of the car, he then asked me to stop back by briefly within the next day or two for him to check it. Stopped there again today and good news, no leaking! Not only did the problem get fixed, it was done with what I would amount to trust and transparency , especially important things when dealing with vehicle maintenance/repairs. I will be sure to bring my car(s) back to this location to be taken care of by a competent and thorough team! read more

Loved the service I got here. Pricing is great, managers and staff are awesome, and the service was good. Will continue to return here.

This place is great. I had previously brought my car in here after it died right out in front of the shop. They were unable to fix it but recommended a towing service and another shop that could help me. I came back this week for an oil change and they were very accommodating and friendly. Definitely recommend! read more

Always fast, honest, and professional. I live in north west Denver but I make a point to visit this location quartely to get their input. They have serviced my two Hondas and 99 Cherokee. Great garage, no complaints. read more

I've been taking our vehicles there for years. Manager Carlos and staff are always friendly and efficient. I plan to keep coming back!

I wouldn't give it any stars...waited for over an hour...with excuses from the guy in charge. I told him I had to go to work and he said that he couldn't give me my car back because it had no oil in it. Minutes later....they pulled it out front for me with nothing done to it but a vacuuming. He gave me a card with $10.. off my next visit....not worth my time.....The worst! read more

Been to this location a few times just because it's convenient. They are friendly enough, but not thorough. They went to clean out one of my filters and showed me that it needed to be replaced (it was full of leaves, etc). I opted out of that - so they put the filter back (with the leaves in place that could have just been shook out). Once I got on the road I then heard the leaves wrestling around when I turned on my A/C, so went back and that's when they showed me what was making the noise (the same leaves in the A/C filter). That is lazy and this crew does NOT go above and beyond to take care of their customers. Unfortunate. I will be going elsewhere from here on out. read more

Got a new battery quickly, in-and-out in less than half hour on a weeknight at rush hour for my '05 Corolla w 98000 miles. The managers are very friendly and work side-by-side with the excellent crew of service techs, which gives me confidence entrusting my vehicle and safety to them. They educate me, so I don't feel stupid or pressured. I had gotten an oil change and new wipers a month ago, and they let me know about the corrosion on my battery, which I neglected. But they took great care of me. I had called around on the battery, and theirs is the best warranty I could find -- 5 years, NOT pro-rated. Totally worth it, especially since I happened to have a 18% off coupon that was *not* expired. Each time, they've cleaned up my car a bit too, which is icing on the cake. SO glad this is my neighborhood shop, I'll be back for sure. I agree wholeheartedly with the other favorable reviews. read more

Terrible service, person that helped me with an oil change was rude and condescending. Will not be coming back here for oil change or any other service read more

I went in after they had already shut down their computers and were closed. They still checked my oil and transmission fluid and advised me to come in the next day. When I came in they were so quick, and left a flower on my dashboard! So sweet, and such great service! read more

This was a very nice place! The guys that helped us were really nice and the man behind the counter was awesome! So nice to receive excellent customer service.... :) (I even got a flower) :):) thanks so much read more

I was about to take an extended road trip and didn't have time to take my Mini Cooper into the dealer. Went to this location for an oil change, then took my road trip (1800+ miles) upon my return, I noticed my engine seemed to be running hot, then I noticed oil spots on my garage floor. The leak got worse, so I scheduled an appointment with the dealer as I didn't trust this location to correct the problem. I needed to keep driving my car, so I was continually adding oil so my engine wouldn't overheat. When I finally was able to get my car into the dealer, they found that the oil filter housing cap was not properly tightened and it had loosened over time, causing the leak to worsen and cover my engine with oil. The dealer had to steam clean the engine for nearly 3 hours to remove the oil, and replace the oil and filter. When I took this documentation back to Grease Monkey and the manager Morgan Evans, she assured me they would take care of me but I had to go back the next day, then when I returned, she told me the owner wouldn't help me in any way because I had driven the car and their video showed them tightening the cap. However they were the last ones to touch the car and I only avoided engine damage because I was continually adding oil. I am so upset they were completely unwilling to help me out and I had to spend over $200 at the dealer to repair this issue. read more

DON'T STAND BEHIND THEIR WORK! Buyer beware! These guys screwed up my oil change and while I'm sure it was a mistake, they refused to make good on my expense to have it done correctly. Quoted their "policy". Just an excuse to rip me off and they will rip you off too! read more

Carlos and his team take great care of me every time I go to this location. they are very fast, efficient, knowledgable and more than fair and well priced. they got me in and out of there and took excellent care of me. I would tell any of my family and friends to go here, I trust them totally and am grateful for their kindness and honesty. this store is very well run! Thank you! read more