Private semi-clean restroom. Animals are chewing the edges of the structure but they are…read morereinforcing it with metal.

Horrific Customer Service, Stolen Funds, and Aggressive Management - Avoid at All Costs…read moreBetter options in Mio! Our family booked a 15-canoe memorial trip for 30 people three months in advance to honor our late uncle. A month before the trip, we pre-paid in full. We were explicitly told by staff that we could adjust our reservation up to 24 hours in advance. The day before the trip, we emailed to scale down to 9 canoes (19 people).Upon arrival, the woman claiming to be the owner flatly refused a refund for the 6 unused canoes. Her justification was hostile and absurd: she stated we "should not have prepaid" and that refunds are only avoided if you pay the day of. This policy was never disclosed to us verbally or in writing.The customer service deteriorated rapidly from there: Hostility at Departure: The owner stood on the deck screaming at both her staff and our family, demanding everyone wear life jackets inside the transport vans--saying no one left without one on-falsely claiming it was a transport fine--rather than explaining it calmly as a high-water safety precaution. Labor: Despite paying full price (plus the 6-canoe overcharge), the resort provided only one staff member per van. Our group was made to help manually unload the canoes at the launch, and drag them up a steep hill and reload the trailers upon return. No trash bins were provided at the landing. Just a bag one of the drivers found in the van Verbal Abuse & Shushing: When two family members calmly went into the office to discuss the refund, the owner became instantly belligerent. When a female family member asked why she was being so rude, the owner told her to "zip it" and repeatedly shushed her like a child. When challenged on the overcharge, the owner claimed she "felt unsafe" and "threatened" from 10 feet away. Physical Altercation & False Accusations: The situation turned completely unhinged when we had to turn our vehicle around to look for a missing key fob. The owner's husband marched out "ready to fight," chest puffed out, screaming at customers. Looking for the guy who "threatened his wife" the situation escalated and The female owner then physically shoved her way into our group at the back of our vehicle, intentionally bumping into a smaller female customer. When the customer pushed back to create space, the owner began screaming like an actor that she had been "assaulted," before videotaping us and threatening to call the police. Honestly we thought at that point we were being punked. The river and weather were beautiful, but Rainbow Resorts completely tarnished a memorial trip for a grieving family. They stole money for services not rendered, treated paying customers like physical threats, and exhibited erratic, hostile behavior. Do not go here. They are completely unprofessional and running a financial scam on pre-payments.

The new owners bought the business Feb. 2023. They were very friendly and helpful. We picked the…read more3hr trip with kayaks. The river was pretty. It did storm on us for part of the trip but we still made some great memories. We plan on coming back!!

We were seasonals for 3 years. New owners suck. Jenny is a Jeckyl & Hyde. Nice one day, loses her…read moresh*t the next for no reason. I'm talking full on red faced nuts kinda thing. She scared me. Her and her husband John have zero customer service skills. Campground has lame halloweens. 5 sites participated. No weekend activities for kids. Pool is decent. Playground has been lame since it was installed in 1972. WiFi never works. Jenny lost her mind when I asked about it and blamed the cable company. We liked the location because it's close to ORV trails. New owners wouldn't allow seasonals to keep ORV's parked in overflow parking like previous owners did.we had to haul them up from detroit every time we wanted to use them. If you want to camp in Houghton Lake there are better campgrounds to stay at. This should be your last choice.

Great family campground owners are on site and extremely helpful and vigilant :)…read more The cabins are beautiful, the pool is clean.. the atmosphere is very peaceful.. and the events for holidays are of course an added plus.

Came here after I found my usual camping choice here, the Au Sable Loop, full. Not as convenient…read morefor fishing the Au Sable below the dam, which is my main draw here, but it served its purpose. Sites are very private, all surrounded by tall trees and very brushed in. Even at high noon I still had lots of shade. All looked more or less level, though the ground was a little hard and gravelly. Not many people there when I arrived on Thursday afternoon, but it was about half full by Saturday morning. Water from the pump was quite rusty (see photo) and I advise bringing drinking water. Highway M-33 isn't far away and there was a bit of noise from that for most of the day, as well as what sounded like a construction project underway in the neighborhood. But, you also hear loons calling on the pond at night, which is a compensation. There is a boat lauch to Mio Pond a short distance from the campsites. Wouldn't mind going back, just prefer being a little further out of town.

This rest area is located near mile marker 235 and is about 185 miles from Detroit. Surrounded by…read moretrees but this afternoon, the Sun was almost directly overhead making for no shady spots to get a rest. The rest area has bathrooms, vending machines and picnic tables as well as a pet walking area. I found the restrooms to be reasonably clean today and the parking lot was clear of litter. [Review 17943 overall - 345 in Michigan - 1464 of 2022.]

NEW OWNERS with a customer service attitude starting with they answer the phone. Our room as clean…read moreand fresh. Great coffee provided for the in room coffee pot. That is important to me. This has promise to be a very nice motel to stay when visiting Higgins Lake. It would be great for guest overflow at a cottage.

New owners remodeling for family oriented stay. They have a lot of work to do and are giving out…read morereasonable rates to compensate. Clean rooms.

This is our second time that we stayed here! We loved it there! So much so that we looked into a…read moreseasonal spot for next year, we were put on a waitlist for it. The campground is very clean, quiet, has free Wi-Fi, heated outdoor pool, pavilion for large get togethers, a kid's playground, sand volleyball court, shuffleboard, and horseshoes. They have a kid train that the kids and parents can ride. They also offer cabins to stay in. The main office offers ice cream, dipping dots, small camp store, books you can borrow, board games you can check out or even play inside the camp office. They also had puzzles. There is a great walking area for dogs (dog run). Clean restrooms/showers but only one set of them. They also deliver firewood to your campsite. We really enjoyed being there. They don't allow fireworks, which is great to us. They also have room to park your boat. The seasonal people were pretty friendly. The campsites are pull through and full hook ups. They also provide a dump station as well. This campground is just minutes away from the downtown Houghton Lake area. The campground is near a highway but it didn't bother us at all. We will be back, thank you for having us! Wish I took more pictures! Enjoy the pictures!

Love that lake. Great community camping. The Travel business is tricky. The folks here at Houghtin…read moreLake Travel will fix you up with great deals and have knowledge of how to make you and your trip a wonderful time! Kudos!

I had a great time at mio motel. Very nice and clean. Lisa in the office was very nice. I will…read moredefinitely be returning Next year.

Very dirty & outdated. I booked this hotel based on all the great reviews. My experience was much…read moredifferent as you can tell by the attached photos.