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    Grayco Building Center

    3.0 (2 reviews)
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    Sherwin-Williams Paint Store

    Sherwin-Williams Paint Store

    (4 reviews)

    We brought in a sample of the stain we wanted to match with a piece of the wood we would be using…read more Left is there for them to match- asked about mixing stain and were told yes. We went to pick up the stain, and they had just pulled a can from the shelf and said this matches. Additionally, they used paint stick to show the stain never really putting it on the piece of wood we brought. The person said if we have something that matches, we don't custom mix. The wood they put it on was not what we provided, and they never tried to match the sample. Then he said I can put it on the wood you brought to show you the match- right paint it on and we just say okay.... NOT!!! Poor customer service. Called another Sherwin Williams store in Bluffton and they will mix the stain to match.

    Horrible confrontation with the store manager, Marcus Allen! We were placing an order for two…read morepaint cans. One had an issue and was no longer being carried in the formula. While the store manager was on the phone checking to see if another store carried the old formula, I was having a private conversation with my husband. Little did I know the store manager was listening to my private conversation and felt I was looking at something on my cell about the paint! He immediately took offense, interrupted us and said he would "prove to us that he knew what he was talking about and that he had 13 yrs experience ". I was confused and said you don't have to prove anything and that I didn't know what he was talking about. He rudely said "well, you were on your phone on the Sherwin Williams website". I showed him my cell and said I WAS ON THE PAPA MURPHYS website!! He STILL insisted on printing something for "proof" of something we had no concern about Terrible customer service! And this from the guy who proudly told his name and that he was the store manager! Think twice before you think about using this particular store! Or just don't be with in earshot of Marcus so he can't eavesdrop and assume your conversation is about him!

    Spectrum Paint - Entrance

    Spectrum Paint

    (3 reviews)

    3/20/23 Sadly, I arrived today to find my favorite locally…read moreowned paint store has sold to chain paint business, Spectrum Paint. They have over 100 stores in the U.S. according to one of the employees. The employees were all helpful and friendly, and quick to offer assistance. They seem to have done a nice paint match for my wallpaper, but that's to be determined once the trim is painted. The female sales rep explained how the high gloss paint will reflect light and perhaps cause it to look a smidge lighter in color. Then she attempted to charge me for two gallons of Benjamin Moore high gloss paint @ approximately $130.00 total when I was only purchasing 2 quarts of paint for my guest bathroom trim. I was a great customer of the former business. I hope this type of mistake won't happen again.

    If you need a professional paint store with quality products, with people who really know their…read moreproduct and are master paint matchers, Spectrum is the place. A few weeks ago, I had the pleasure of using Parkside Painters for a painting project in my home, and they did an excellent, thorough and thoughtful job. I was impressed at their mixer's ability to match a challenging, deep purple-brown in my master bedroom and master bath that had been on the wall about 8 years, as well as an historic red that had been in our foyer for 2 years. So we needed the faded versions, not the originals. Their matches were perfect, so I asked for their paint company contact, since I have small touch-ups around the house that they would be great for, and they recommended I contact Spectrum. So glad I did. If you need more expertise than the 20-something kid in the big box store has to offer or recommend paint solutions, go to Spectrum. They handle Benjamin Moore Paints. They are friendly, highly knowledgeable and on the ball. Go.

    Grayco Building Center - buildingsupplies - Updated May 2026

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