Great help and customer support. I got the answers and help I needed. They recognize you even when…read morethey are short staffed so you are in the queue. I told her what my project was and she gave me all the awards I needed and a great color.

Tempest and the store manager Eric are the absolute best and always have the right information. Ask…read morefor either of them and they will get you squared away.

Incredibly poor service both times I've been here. I'm stood in line for 25 min before asking the…read moreguy at the counter if there was anyone else working (he was helping the same customer the entire time), he shook his head and said, "it's going to be awhile." It would've been nice to have been acknowledged and told that before waiting as long as I did. Then he proceeded to ask the guy behind me what he needed and helped him. Shame on me for asking any questions.

Darkened my pool edge paint twice. Very nice, great customer…read moreservice. Very patient. Thank you

Superb service. Upon their recommendation, I bought a sander that met my needs. They were also able…read moreto replace the battery in my Jeep key during the same vision. Update 1/2020: Every time I walk into this place, They are extremely helpful. It's as if I have a personal shopping assistant. They have satisfied every need I have had. It's so nice to have a hardware store on the south side of town.

What a great addition to Statesboro! The place is clean, perfectly organized ... and it only takes…read morea few seconds before a smiling employee asks if you need some help. Of course I do! I am in the middle of some kind of a home project and in need of advice and supplies. Nice to know I can get both at McKeithen's.

3/20/23 Sadly, I arrived today to find my favorite locally…read moreowned paint store has sold to chain paint business, Spectrum Paint. They have over 100 stores in the U.S. according to one of the employees. The employees were all helpful and friendly, and quick to offer assistance. They seem to have done a nice paint match for my wallpaper, but that's to be determined once the trim is painted. The female sales rep explained how the high gloss paint will reflect light and perhaps cause it to look a smidge lighter in color. Then she attempted to charge me for two gallons of Benjamin Moore high gloss paint @ approximately $130.00 total when I was only purchasing 2 quarts of paint for my guest bathroom trim. I was a great customer of the former business. I hope this type of mistake won't happen again.

If you need a professional paint store with quality products, with people who really know their…read moreproduct and are master paint matchers, Spectrum is the place. A few weeks ago, I had the pleasure of using Parkside Painters for a painting project in my home, and they did an excellent, thorough and thoughtful job. I was impressed at their mixer's ability to match a challenging, deep purple-brown in my master bedroom and master bath that had been on the wall about 8 years, as well as an historic red that had been in our foyer for 2 years. So we needed the faded versions, not the originals. Their matches were perfect, so I asked for their paint company contact, since I have small touch-ups around the house that they would be great for, and they recommended I contact Spectrum. So glad I did. If you need more expertise than the 20-something kid in the big box store has to offer or recommend paint solutions, go to Spectrum. They handle Benjamin Moore Paints. They are friendly, highly knowledgeable and on the ball. Go.

Spent an hour trying to match a digital logo recipe to cans of paint. Awesome people and very…read moreeducated advice! Highly recommend!

From the owner: Benjamin Moore Paints, Equipment Rentals, Pressure Washers, Airless Sprayers, Contractor Supplies,…read morePaint Store, Service Yards

Went in there for a screen repair and I had the best experience! Talked with Rich who said that he…read moremight be able to fix it right there on the spot and sure enough, he did! It took him five minutes. He could not have been nicer, more accommodating not to mention saved me so much time and money. Thank you so much, Rich! Highly recommend visiting this location.

Yeah, I like Lowe's and Home Depot. Always find what I need, prices are reasonable, selection is…read moregood. Sometimes it's hard to find staff, or at least one that has a clue what you're asking. But both are good sources. On the other hand, this Ace Hardware doesn't always have what I want, the pricing is at least 10-15% higher, the selection is not as good.... BUT- yeah, you knew there was a but... I have to say that the people(family?) that work here are incredible!! Helpful, go out of their way to make sure you find what you need (without being obnoxious), offer suggestions, laugh and smile. These are real people doing good work in a meaningful way. Not sure how you feel about that but to me, I'd rather reward people like that and not some corporate giant. Plus, Ace is 4 minutes away and easy to get to with parking at the door. Lowe's and Home Depot are 20+ minutes away- easy choice. Five stars!!

First time shopper and visitor. The store was well staffed well organized and aisles were tidy with…read moreeasy to read pricing. Cute gift area. Outdoor plant area, and seasonal gifts as well as home decor. There was even a section that had South Carolina, and Summerville gifts and decor. Some of the indoor plants look like they needed water, but most were of decent quality.

This is a breath of fresh air in these days of big box stores…read more Huge store that has an immense selection. And, unlike those big box stores, they have staff and help that are friendly and helpful! We purchased a hardware item for the same price as it is offered on Amazon, so the pricing is quite reasonable. Nice selection of furniture items as well. So far I've been able to avoid almost all trips to the big box stores thanks to Grayco. And that, in and of itself, makes them a godsend.

Great Hardware store, service is excellent. There is someone always willing to help u find what…read moreyou need.

I don't know if this is how you run business, but your stuff is extremely disrespectful and you…read morewasted my time coming here thinking it was funny to laugh at me and I had asked a favor in order to try and get something from the general manager. people gave me the runaround I gave you two chances I came back once the guy was busy fine second time you're pulling my leg and thinking it's hysterical that I came back to try and promote something that I've been working on for a long time. I'm leaving this horrible review because you people have no reason to sit here and treat anybody the way I was just treated today I feel sorry for anyone that shops in your store. I don't like leaving bad reviews, but I don't appreciate the disrespect nice to know you people don't care about the customer and you'd rather make fun of them for trying to put themselves out there. This is a war warning if they treat me like this they're gonna treat you like this. I don't appreciate the nonsense.