Steer clear from these folks. They are horrendously dishonest and they price gouge. I had an…read moreestimate done there and they quoted me $1600 for the job. I had the same job done with parts and labor at another reputable shop in the area for $312. They are also the type of shop that fixes your problem, but makes sure they find another $1,000 worth of problems for you to return for. They tried failing my vehicle on inspection for tires. The tires were three weeks old. As soon as they found out they weren't selling me tires, they came back around with all kinds of stuff that needed fixing that cost about the same as four tires. It was so uncanny. I walked and got a second opinion on the work they claimed needed to be done. The problems they "identified" with my vehicle were grossly over exaggerated and it was inspected. After talking with some in the community, I've found out that Hibshman's have a reputation for being crooks. I'll never darken the door of their business again. Save yourself the hassle and deal with another local garage. Dealing with these people will paralyze your pocketbook and wipe out your wallet.

we needed a ' second' car for school,, and looked into their dealership , I am glad we did! I…read morefound upfront and honest , no pressure conversation about the car,. made our shopping very easy! thanks guys!! DB

Thank GOODNESS for hurst tire service! I got new tires for my car and had to get them put on but…read morecouldn't find a shop that could do it next day or for cheap. Went to raber tires in ephrata, they wanted way to much for it and they wouldn't align my car because I bought the tires myself. Went to mr tire in ephrata, they wanted 39.99 a tire for mount and balance, then ontop of that 199 for the alignment. Went through hurst, got me in next day, got me all set up with my alignment, got my tires on, got rid of my old tires and it only ran me 158 dollars. I'm not gonna complain. My car feels so much better while driving and I don't sound like a tractor trailer going down the road ! I appreciate y'all! Thank you so much!! I'll be back with more services!

Free Rotations, but you are paying dearly for it! I have…read morebeen a repeat customer for quite some time now because this location is convenient for me, given my medical limitations. I have been purchasing tires there for my vehicles because the pricing is competitive, and they offer free rotations. I recently went for my free rotation in mid-April. They checked me in about 3:00 and mentioned they had an apprentice in the shop. About 15 minutes later, the advisor came out to tell me they could not work on the vehicle because several lug nuts on the studs of 4 of the wheels were stripped and loose. They said I could take it somewhere else; they could not get me in until sometime the following week because the regular technician was out and would not be back until then. They never claimed responsibility for the damage to the studs or advised me that it was unsafe to take it out of the shop. They never offered to schedule the repair; they just wanted this to go away. I immediately took this to another service center, and even they had never seen damage like this, with so many nuts and studs on all the wheels, and I managed to return to the shop the following week to address this with the owner. They had my paperwork set aside but did not reach out to me, probably hoping I would not address the situation. The owner said he needed a couple of days to make some calls and would get back to me with a resolution regarding the repairs and the expense the other shop incurred to correct the apprentice's damage. Here we are, weeks later, with no follow-up and no callbacks. I will also make the community aware through The Epharta Review and Lancaster Online. You should note that other customers have made reviews stating that their lug nuts were too tight. If you read Hurst's mission statement, it mentions they support local small businesses, but what about taking care of our community and keeping us safe with responsible and honest repairs?

Exemplary on every level! Detailed diagnostics & prompt…read moreestimated repair costs. Professional, kind & considerate while breathing life back into a beloved old car! Quality & cost of repairs were excellent. Thank you to Todd & his amazing staff. Highly recommend Franklin St Garage! Mama Jill

We were looking for this Vehicle, for about 8 years... The condition , sunroof and the fact it…read morewas a GT. Made it a rare find. It is the third Pontiac we own. The 2.4 16valves, makes this a snappy vibe.... We owned over 180 vehicles , this was by far one of the smoothest transaction. (. Thanks Jared )..........

Discovered serious issue related to catalytic converter repair. Tanner at Keystone is taking the…read moreissue very seriously and working to correct the issue.

Lewis Martin is the only one that can find what's wrong with a vehicle. He's extremely thorough…read more Prices are great. Service unbeatable.

From the owner: Brake Services Computerized Systems Diagnostics…read moreDiesel Engine Diagnosis & Service Electrical Systems Engine Performance Exhaust Pipe Bending Heating & Air Conditioning Jasper Engines & Transmissions Lube, Oil & Filter Service Minor & Major Engine Repair Motor Oil Waste Drop-off Center Nitrogen Tire Inflation PA Emission & Safety Inspections PA Enhanced Inspections Tire Mount & Balance Tire Vibration Control Systems Towing Service Transmission Services Wheel Alignment ...and More!

I called on a specific used truck that I wanted to buy, we came to deal and I said I will be there…read moretomorrow. I was driving from Pittsburgh to new holland Pa. Which is 250 miles. I drove through a blinding snowstorm only to get a call that they sold the vehicle when I was halfway there. they sold the truck out from under me. Nice business people. Pretty disgusting

Wish you could give 0 stars for SERVICE. I took my jeep to a garage and diagnostic was 67 dollars…read more They could not find a part that I needed so I contacted New Holland Jeep where the jeep was purchased. I talked to parts and told them what I needed. They had 2 parts and ordered the other 2 parts. They gave me a call when the parts came in and transferred me to service. Parts had already told me the work would take 2 1/2- 3 hours to do. Rate 170 hour. When I spoke to service I asked again regarding labor and how much time it would take to fix it. It would be 3 hours at 170 hour. Which is 510, plus parts, also needed a oil change so total would be just under 1,000. I made an appointment with service. They said if the weather was good they would wash my car and give me a loner for a few hours so I could run errands nearby. I was sold! Drop off was 7am-9am. I arrived at 8:05 am. The gentleman that greeted me at the door stated they were having computer problems and if I didn't mind waiting. And he said he would notify the loner department that I was there. I was like no problem, I waited in the lobby area for 30 to 45 minutes. Then I was called to the service desk. Strike 1- they told me my parts were not available. My reply, if they could check with parts, because parts had called me when they came in, or I would not have scheduled the appointment. Strike 2- Service said the work would not be guaranteed because I did not have diagnostic done there. The diagnostic would cost 500, the labor 1000, plus parts. So now the bill was almost 2000. I was like that is not what I was told on the phone and clearly I was not very happy. Strike 3- Service told me that I never spoke to them. I was like yes, parts transferred me. I scheduled the appointment and had set up a loner. They insisted I never talked to them in service. Strike 4- They could have contacted their manager and maybe the situation could have been resolved. I went to parts and paid for the parts. I will go to another garage to have them put on. And I know Jeep New Holland does not care about me as a customer which is sad because I bought my jeep there and expected better customer service. I will warn my family and friends to avoid them, even though my parents have used them in the past as well. They wasted 1 1/2 hours of my time, my jeep is still not fixed, and I'm disappointed because I thought I would be driving home in a a clean, fixed jeep!

I picked up a nail in one of my rear tires earlier this week and didn't discover it until Thursday…read more I did a search for tire shops near me and CJ's Tire & Automotive came up. Man, am I glad they did. I called and spoke with Bill; I explained my situation and he was incredibly helpful in guiding me as to which tires to buy. He gave me a very good price for the job ($250 less than the dealer quoted me) which included two tires, mounting, and labor. I had the car towed to the shop and within 45 minutes, I was back on the road! Exceptional service, great staff, and a great price. I highly recommend CJ's! Thanks, team!

I will never come back here. I came in at 8am when they opened for a simple oil change. The guy…read moresaid to come back at 9 and they could get it done. I came back at 9 and sat there for 30 minutes before asking the guy when I was going to get my oil change. His response was "sorry I got busy and forgot". Time is valuable and I will not be coming back. Update: it took 89 minutes in total to get a simple oil change done. I don't know how they are still in business.

With pretty much zero waiting I was able to make an appointment and get my transmission fixed and…read moreat a great price. They were very knowledgable and explained exactly what was wrong and what needed to be done in ways i(not a transmission expert) could understand. I'm grateful for their greatdl work and would highly recommend them and use them again.

This place is extremely the worst mechanic place to do any business with. They are $$$$ greedy…read more they are liars and UNPROFESSIONAL. Do not do ANY BUSINESS with them. I paid $4,000 for a transmission that wasn't even done. I dragged my family from West Chester, PA to pick my car up, NO ONE is here, Saturday 8-12hr, been here since 10am, no one picked up their phone. My Lawyer will be calling them first thing Monday morning. ZERRRROOOOOOOO STARS 000000000