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Grateful Dogs

3.9 (21 reviews)
Open 7:00 am - 5:30 pm
Updated 2 months ago

Services - Grateful Dogs

Pet sitting

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Reviews With Photos

Renée R.

My pup loves going Alex and always comes out so fresh and clean and smells amazing for days! Grateful dogs is super accommodating with scheduling and have very fair pricing. They have done both short and long cuts on my little pom boy. Def would recommend.

The Dude - Dudley
Daniel G.

Just like the saying goes, "You've tried all the rest now try the best!" My wife & I have a beautiful 15 year old Cocker Spaniel-Bichon male we call Dudley that is in simple terms shy. Over the past few years he has developed numerous scabbies on his skin along with other ailments. This has made finding a groomer difficult where they each have their own opinion on our boys care and day at the Spa. Upon meeting Alex for the first time I knew right away Dudley would be care for and treated like a king for the day! After careful listening to my concerns about Dudleys issues Alex took him as though he was his own. After receiving a personalized text message I returned to have Alex meet me & apologize that it might take a little longer because my nervous boy was shaking all over due to the blow dryer. This I know firsthand is very true & they took the time during this final stage to, as Alex described, aged easing by holding the dog whilst reassuring him it was gonna be OK. In final, our boy Dudley has found a new home away from home for a Day at the Spa! I want to wish the Newlyweds good fortune on their venture together in this Dog eat Dog business. From what I can see they have the right attitude for what it takes to succeed. If Dudley ever needs daycare this is the place too! Thank you Dan G.

Maxie!! (My moms dog mimi in the back)

Couldn't be happier!!! I was nervous bringing my sweet Maxie to a groomer for the first time. she's my first doodle, so I wasn't sure what to do, but the woman, Amanda, was so helpful on the phone that she really knows what she's talking about! She set me up for an appointment with Alex(the owner), and he did a fantastic job! He helped me pick a length that wasn't too short or long, still my fluffy fur baby without being lost on the curls, and they gave me great tips on maintenance in between. Maxie will absolutely be coming back every 4-5 weeks, and I'll be enrolling her in their really great looking daycare (another review to come!)

My girl with her preferred haircut, mat free at this point, but the cut we like!

Background: I made an appointment to have my labradoodle de-matted and washed. I was asked her size, I told them her exact size, and I was quoted "around 60 dollars" but they may have to shave parts if mats are too dense. I agreed. I was told this would be 1.5-2 hours. I waited over 3 hours. I was told "we are very busy today" when I came in at the 2.5 hours mark. Upon her finally being finished, I had the absolute displeasure of dealing with the owner, Alex. Professionalism: They took over 3 hours. When I brought this up, he said, "I didn't tell you to wait 3 hours in the parking lot." He rang me up for $106. I said that is a lot more than the price I had discussed - he explained he "had to shave her for for an hour" and that for dogs this size they are "80 to 90 dollars minimum". I explained that I had told them the exact size, breed, weight, and problem my dog had. He gave me attitude, and said "it's ok" while not doing anything about the price. When I addressed his flippant attitude, he said that I was "mean to let my dog get like this" and basically insulted me for bringing my dog in to be de-matted. He was rude, flippant, aggressive and openly hostile to me. I told him I'd pay, but to expect a badly written review, and that the future appointments I had planned to set up with the much more polite female employee I had previously been dealing with, would be cancelled. I leave only to receive text messages from the hostile owner where he continues to harass and be aggressive (texts attached). Services: My dog has never had a worse haircut. I was told that they would do their best to brush out her mats, as that was the service I brought her in for, not even for a cut. An employee made me aware they may have to shave her but that they will leave the tail and head unshaved, as they always try to do that. My girl came out completely shaved, badly, with long patches of uneven hair in her ears, her stomach, he legs were like my son had done it. Her ears still dirty. Her entire face shaved, her tail shaved (except the last 3 inches), a cut on the tip of her ear (picture included), a razor-burn rash on her leg (which I can understand if her mat was very bad in that spot). Not at all a de matting, nor a proper shave. No attempt to save her face, of which had minor matting. Summary: I waited in their parking double the time they quoted. I paid nearly double the price I was quoted. My dog didn't receive the haircut I was expecting. The haircut she did receive was very very poorly done, patchy, uneven, and unprofessional. The owner, of all people, was EXTREMELY rude and aggressive with me and continued to harass me via texts (read attached conversation to not believe yourself). I would NOT recommend their services at all, to anyone. And if you are happy there currently, please, consider the type of person you are supporting. There are other businesses who will treat their customer's right. I will attach photos, and FULLY expect the owner to be sitting by his computer refreshing for this review to reply to... but I know she was matted in places, that is why I brought her in. They shaved her entirely, had her double the time while I waited, were extremely rude and insulting, and charged me more than we had agreed upon. Anyone who is trying to fix a hairy matted dog, DO NOT go here unless you are looking to be insulted, harassed, and overcharged. And anyone looking for other services, consider their professionalism. Best of luck to all of you out there reading this to find a nice trusted place to bring your dog!

Savannah after her wash at Grateful Dogs Groomer

Savannah loved her visit to grateful dogs! Alex is an amazing groomer with a lot of skills, very professional and fast. Groomers have turned away my dog in the past and he was able to wash and cut all her nails without any issues. Will definitely be coming back regularly !

Even the dog wasn't happy with grateful dog care grooming services
Sam G.

I sent my puppy for full grooming, just trimming the hair. She came back totally shaved, and uneven cut. When I called to cancel the upcoming appointment because I wasn't happy with the service and I informed the owner that I'll never come back to his place. He got angry and nasty accusing me of neglecting my dog phasing as he said "" you shouldn't have neglected your fucking dog"" first of all I didn't neglect my puppy because I always bathed and brushed her, she wasn't nodded at all, and we loved her fluffiness, that's the main reason I chose this breed. Second he complained about me bathing my dog at home and he said that he doesn't suggest people to do home bathing to their dog, it's my choice if I bath my dog or keep her smelly. To Ms. Alex, I would say that my puppy never had a grooming for about 4 months means since I got her, just because I was not able to find a great place to take her to. A friend referred us to grateful dog care, but it was my worst choice I've ever did. This place may be the best grooming place, but the nastiest owner I've ever spoke to.

Uneven

Horrible in every way. I was lied to twice, shame on me for going back after being lied to the first time. I brought both of my dogs into be groomed & they were washed & faces trimmed. Their bodies were not cut. When I asked about why they weren't cut I was lied to by Amanda (who groomed them) she told me she did cut them. I paid full price & had to return sooner than I wanted to because they would be completely overgrown if I didn't. When I returned I let the owner Alex know what happened he said he would take care of me. When I returned to pick up my dogs a young girl I had never seen before was there & asked if Alex called to talk to me, I said no. She tried calling him but he didn't answer. She was left to be the one to tell me they accidentally shaved my dog down. I asked if it was the same Groomer that always cuts them and she said yes. The Groomer has cut them several times and knows that I never have my dogs shaved down. She said that Alex saw my dog after she was cut and said to the owner did not want the hair cut short. Obviously it was too late. Not only was she shaved down but the haircut looks like a child did it, completely unprofessional. When I tried to reach out to the groomer, she ghosted me. The owner never contacted me either. If the situation has been handled, professionally, I would not be writing this review. I hate to tarnish the reputation of any business.

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4 years ago

Best day care around! Very well priced and the staff is friendly as well. I used their daycare often, clean and nice facility?

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Review Highlights - Grateful Dogs

After careful listening to my concerns about Dudleys issues Alex took him as though he was his own.

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PAWS on Main - PAWS on Main - Grand Opening!

PAWS on Main

(5 reviews)

DO NOT GO HERE! DANGER! DANGER! My frirend reffered me to this groomer and when he saw what they…read moredid to my dog he was in shock! I wanted a wash and a comb at most a puppy cut. 4 hours later I was told to come get my dog at 6pm. I go to pick her up and completely didn't even recognize my dog for they had shaven her down to the skin! They also didn't even wash her! they told me they do the cut first and then they bath her. I got there as they were doing the last buzz on her! I was absoluly mortified. I had to get my dog out of here! They also CUT HER SKIN! Additionally my dog was shaking for hours after I picked her up. I have no idea what they did to my dog while there. After the mutilation of my dog they had the audacity to charge me 120 dollars. I refused and they threatened to call the cops on me! If you love you pets DO NOT GO HERE! HORRID!!!!!!

Was looking forward to having a new groomer in town, but I would never go back here. We brought…read moretwo dogs and wanted them both cut short with 'puppy cuts'. Their cuts came out very uneven and choppy and not as short as we wanted. We even showed pictures of how we like the dogs to be cut, but those pictures were not followed. One ear is longer than the other on one dog and the poor thing looks crooked. When picked up, the collars were on the wrong dogs and one dog had the handle of the leash around her neck instead of the correct part of the leash. My dog could have easily slipped out of it onto the busy main street if we didn't see it was put on wrong. Both cuts were $90 and this bad experience cost us $200. Not worth the money AT ALL.

Grateful Dogs - groomer - Updated July 2026

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