Terrible new owners. They may be friendly, but the grooming is not good and both my dogs hated going there. I kept trying bec the previous owners, Alex Mazur and his wife were great and they are good friends. Both dogs needed a grooming and the local groomers were booked up. A day later after grooming at Grateful Dogs, both dogs (one going on 15 and blind, and the second, almost 7 yr old) had severe vomiting, diarrhea and stopped eating. After a few days, they both needed a Vet visit with anti nausea shots; neither had any ailments or kidney issues as far as a special diet or meds- the older dog had somewhat raised liver enzymes due to age. The bill was $445 as the elder needed bloodwork to check in case. They were both still vomiting and had diarrhea (no eating) for the next few days. The younger recovered; the elder never recovered, stopped eating and drinking and went into kidney failure, had to be hospitalized and eventually had to be put down two weeks later. The Vet at the EM hospital and her primary Vet both surmised that the reason for their illnesses was perhaps due to dehydration. My bills totaled around 7k. I called Ogie the owner at Grateful Dogs to let him know what happened after I had to put my older dog down. I am so devastated. I asked Ogie what could've happened. He claims nothing - they were there alone. I first thought maybe they both caught something; he says they were the only dogs there so that's not a possibility. When I suggested that both Vets thought perhaps the illnesses were from dehydration, and that just pushed the elder over the edge, he shrugged me off. Crying, I asked if he could at least refund me my last grooming bill as they had gone 2 weeks prior. Both breeds are non allergenic, so I shaved their pads, do their ears, cut their nails and shave their private parts to just make it less stressful for them. Due to that, the previous owners always gave me a small discount off of one pet. After this phone call, Ogie said that he was denying giving me back my grooming refund, because he gives me a discount. He claimed that he's hardly making any money off of me. I told him that I had so many Vet bills, could he at least help by giving me a refund. He said that he'll call my Vet to see if he could help me. It turns out that he never called my Vet and I haven't heard from him since. Do not go there. They seem friendly, but they're not compassionate at all. Plus, I told Ogie that even though my younger dogs pads, ears, private parts were done, they didn't really groom him - his hair was still so long. I'm heartbroken! read more

My pup loves going Alex and always comes out so fresh and clean and smells amazing for days! Grateful dogs is super accommodating with scheduling and have very fair pricing. They have done both short and long cuts on my little pom boy. Def would recommend. read more

Grateful Dogs - Pet Groomers Near Me - Wayne, New Jersey

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Just like the saying goes, "You've tried all the rest now try the best!" My wife & I have a beautiful 15 year old Cocker Spaniel-Bichon male we call Dudley that is in simple terms shy. Over the past few years he has developed numerous scabbies on his skin along with other ailments. This has made finding a groomer difficult where they each have their own opinion on our boys care and day at the Spa. Upon meeting Alex for the first time I knew right away Dudley would be care for and treated like a king for the day! After careful listening to my concerns about Dudleys issues Alex took him as though he was his own. After receiving a personalized text message I returned to have Alex meet me & apologize that it might take a little longer because my nervous boy was shaking all over due to the blow dryer. This I know firsthand is very true & they took the time during this final stage to, as Alex described, aged easing by holding the dog whilst reassuring him it was gonna be OK. In final, our boy Dudley has found a new home away from home for a Day at the Spa! I want to wish the Newlyweds good fortune on their venture together in this Dog eat Dog business. From what I can see they have the right attitude for what it takes to succeed. If Dudley ever needs daycare this is the place too! Thank you Dan G. read more

Grateful Dogs - The Dude - Dudley - Pet Groomers Near Me - Wayne, New Jersey

My granddog Ellie loves Grateful Dogs! Everyone is so nice and pleasant when I drop her off or pick her up. I have many friends in the area who use them as well. They are honest and fair with their prices. We just adopted a new rescue dog who I can't wait to start bringing there as well. They are awesome to have in Wayne! read more

Background: I made an appointment to have my labradoodle de-matted and washed. I was asked her size, I told them her exact size, and I was quoted "around 60 dollars" but they may have to shave parts if mats are too dense. I agreed. I was told this would be 1.5-2 hours. I waited over 3 hours. I was told "we are very busy today" when I came in at the 2.5 hours mark. Upon her finally being finished, I had the absolute displeasure of dealing with the owner, Alex. Professionalism: They took over 3 hours. When I brought this up, he said, "I didn't tell you to wait 3 hours in the parking lot." He rang me up for $106. I said that is a lot more than the price I had discussed - he explained he "had to shave her for for an hour" and that for dogs this size they are "80 to 90 dollars minimum". I explained that I had told them the exact size, breed, weight, and problem my dog had. He gave me attitude, and said "it's ok" while not doing anything about the price. When I addressed his flippant attitude, he said that I was "mean to let my dog get like this" and basically insulted me for bringing my dog in to be de-matted. He was rude, flippant, aggressive and openly hostile to me. I told him I'd pay, but to expect a badly written review, and that the future appointments I had planned to set up with the much more polite female employee I had previously been dealing with, would be cancelled. I leave only to receive text messages from the hostile owner where he continues to harass and be aggressive (texts attached). Services: My dog has never had a worse haircut. I was told that they would do their best to brush out her mats, as that was the service I brought her in for, not even for a cut. An employee made me aware they may have to shave her but that they will leave the tail and head unshaved, as they always try to do that. My girl came out completely shaved, badly, with long patches of uneven hair in her ears, her stomach, he legs were like my son had done it. Her ears still dirty. Her entire face shaved, her tail shaved (except the last 3 inches), a cut on the tip of her ear (picture included), a razor-burn rash on her leg (which I can understand if her mat was very bad in that spot). Not at all a de matting, nor a proper shave. No attempt to save her face, of which had minor matting. Summary: I waited in their parking double the time they quoted. I paid nearly double the price I was quoted. My dog didn't receive the haircut I was expecting. The haircut she did receive was very very poorly done, patchy, uneven, and unprofessional. The owner, of all people, was EXTREMELY rude and aggressive with me and continued to harass me via texts (read attached conversation to not believe yourself). I would NOT recommend their services at all, to anyone. And if you are happy there currently, please, consider the type of person you are supporting. There are other businesses who will treat their customer's right. I will attach photos, and FULLY expect the owner to be sitting by his computer refreshing for this review to reply to... but I know she was matted in places, that is why I brought her in. They shaved her entirely, had her double the time while I waited, were extremely rude and insulting, and charged me more than we had agreed upon. Anyone who is trying to fix a hairy matted dog, DO NOT go here unless you are looking to be insulted, harassed, and overcharged. And anyone looking for other services, consider their professionalism. Best of luck to all of you out there reading this to find a nice trusted place to bring your dog! read more

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I dropped off my little girl to be groomed by Alex the groomer. When I picked her up she was shaking which is sometimes normal for her. She was not herself and worse than that, she wasn't walking right and didn't run at all. I picked her up and she whelped so loud, my heart broke because I didn't know what was wrong, She was in such pain every time I touched her. It was heart wrenching. I made an appointment with the vet and they examined her and said there were no broken bones and to just give her a few days. I told them she was at the groomer and what could've happened. The one examiner said her nails weren't even trimmed either. The other examiner said maybe the groomer dropped her and she is in pain. I obviously will not be returning. read more

I sent my puppy for full grooming, just trimming the hair. She came back totally shaved, and uneven cut. When I called to cancel the upcoming appointment because I wasn't happy with the service and I informed the owner that I'll never come back to his place. He got angry and nasty accusing me of neglecting my dog phasing as he said "" you shouldn't have neglected your fucking dog"" first of all I didn't neglect my puppy because I always bathed and brushed her, she wasn't nodded at all, and we loved her fluffiness, that's the main reason I chose this breed. Second he complained about me bathing my dog at home and he said that he doesn't suggest people to do home bathing to their dog, it's my choice if I bath my dog or keep her smelly. To Ms. Alex, I would say that my puppy never had a grooming for about 4 months means since I got her, just because I was not able to find a great place to take her to. A friend referred us to grateful dog care, but it was my worst choice I've ever did. This place may be the best grooming place, but the nastiest owner I've ever spoke to. read more

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Savannah loved her visit to grateful dogs! Alex is an amazing groomer with a lot of skills, very professional and fast. Groomers have turned away my dog in the past and he was able to wash and cut all her nails without any issues. Will definitely be coming back regularly ! read more

Grateful Dogs - Savannah after her wash at Grateful Dogs Groomer - Pet Groomers Near Me - Wayne, New Jersey

Easy booking and friendly staff. MGDs looks great. Fair pricing! They do a fantastic job with grooming and seem patient. Been back 3x so far. They don't have overnight boarding but I am looking forward to having that option in the future. read more

Best day care around! Very well priced and the staff is friendly as well. I used their daycare often, clean and nice facility?

If you are looking for a great groomer or doggy daycare, you found your new go to spot! I cannot express how happy I am with the services at Grateful Dogs. The staff is so friendly and truly cares about each pup. You can tell the LOVE what they do. I have taken my puppy for a bath, doggy daycare and a full groom and I have been so impressed and happy with the results, care provided and customer service. The location has a nice spacious area for dogs to play and also has an outside area so the dogs can run in and out as they please. The facility is super clean as well and the owner has cameras so you can see the dogs playing. The grooming services are great. They know what type of cut your pup needs and will do everything to make sure you and your pup are happy. Their pricing is reasonable and they offer packages as well. My pup never wants to leave when I pick her up! I highly recommend Grateful Pups. Follow on Instagram to see how much fun the pups have! @gratefuldogswaynenj read more

I've been taking out schnoodle here for two years. They are always kind and courteous. Our doggie loves Amanda and Alex is always friendly and professional. I recommend them often to friends and family. read more

Horrible in every way. I was lied to twice, shame on me for going back after being lied to the first time. I brought both of my dogs into be groomed & they were washed & faces trimmed. Their bodies were not cut. When I asked about why they weren't cut I was lied to by Amanda (who groomed them) she told me she did cut them. I paid full price & had to return sooner than I wanted to because they would be completely overgrown if I didn't. When I returned I let the owner Alex know what happened he said he would take care of me. When I returned to pick up my dogs a young girl I had never seen before was there & asked if Alex called to talk to me, I said no. She tried calling him but he didn't answer. She was left to be the one to tell me they accidentally shaved my dog down. I asked if it was the same Groomer that always cuts them and she said yes. The Groomer has cut them several times and knows that I never have my dogs shaved down. She said that Alex saw my dog after she was cut and said to the owner did not want the hair cut short. Obviously it was too late. Not only was she shaved down but the haircut looks like a child did it, completely unprofessional. When I tried to reach out to the groomer, she ghosted me. The owner never contacted me either. If the situation has been handled, professionally, I would not be writing this review. I hate to tarnish the reputation of any business. read more

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My son Lucius V is my world. I encountered Grateful Doggy day care and I can't begin to tell you how they made me so comfortable leaving him when I go to work, instead of staying in his pen. They love him like there own. He has a girlfriend Lexi-Lu and a best friend as a basket hound. Holiday parties where he gets dressed up so freaking cute! If you have a dog you know where I'm coming from, it brings tears to my eyes. To all the workers from Alex to Amanda I love how you guys take care of my son. Lucius gets so excited when I say let's go daycare waiting! He sometimes doesn't even give me kisses goodbye because he is so excited to get in to daycare! To Grateful Dogs you guys are def rock and are cool in my book! I recommend it to all dog parents and he gets his monthly bath there too. Plus there named after the Grateful Dead, so rock on. He has a great time he comes home and eats then naps on my lap. I love you guys for everything you do for Lucius. Thank you from the bottom of my Heart!!!! read more

Grateful Dogs - Pet Groomers Near Me - Wayne, New Jersey

I take my golden doodle to get groomed here and she always looks amazing!! She hates getting blowdried but they always work with her lol. They take great care of her and she loves going there to play with her friends! Will always bring my doodle here!!! read more

Brought my Cavapoo in for a trim December 10, 2021 it's winter in New Jersey. It's cold. We Specifically said just a trim. When my husband went to pick him up they had cut all of his hair off. My husband was angry and asked why they cut all his hair off when he asked for a trim. The girl said, you said you wanted his hair cut off. She wasn't interested in his compliant. They don't listen. Don't go there. Oh, and they didn't cut his nails either. This place is awful. I have had dogs my entire life and have been to many places and never had an experience like this. read more

The best grooming service around! Amazing staff & top notch service! Alex, the owner, is so friendly & satisfied all our needs for our pup! We couldn't rave about him more. We will definitely be back! read more