Needed to get two tops custom embroidered so I came to Turtleworks for the first time to get it…read moredone. The storefront is a bit confusing to find if you haven't been before because their suite is located inside an office area. You have to pass a set of glass doors and then turn a corner to get to their shop. If the door is closed, just call the number on the door and they'll let you in. When I dropped off my tops, I talked to an employee who noted down my design and information. I ended up paying $15 per top which I believe is quite reasonable. Their turnaround was really fast too; both of my items were ready for pick-up 2 days later. I initially contacted them via email regarding their services and overall their communication is quick and clear. Sherry and her team are very swift and kind. She told about how her shop supports individuals with special needs which I think is great. Would highly recommend!

Special-needs friendly embroidery business. The love and kindness shine through everything they do.read more

I've been using Graphic Effect for years, and they've always done an amazing job for me. They've…read moremade all of my company shirts, hoodies, hats, and even signs over the years. The quality of their work is excellent, and some of the shirts they made for me years ago are still in great condition today. I've tried a few other companies in the past, and in my opinion, they don't even come close to the quality and service I get from Graphic Effect. Edgar, the owner, is always very responsive, professional, efficient, and easy to work with. He gets everything done in a timely manner, and he always makes sure the finished product comes out looking right. Their pricing is also very reasonable, especially for the quality of work they provide. They're conveniently located in the North Valley area of San Jose, near Independence High School. If you're looking for custom T-shirts, company uniforms, hoodies, hats, sports apparel, event shirts, or anything custom printed for your business or personal use, I highly recommend giving Graphic Effect a call. I've trusted them with my company apparel for years, and they've never disappointed me. Great quality, great service, and great people. Definitely a five-star business in my book!

I was looking for a place that does emobroidery for driver hats as a gift for my groomsmen on my…read morewedding day and stumbled upon Graphic Affect on yelp. When searching online not many places do embrodiery on driver caps or they were overpriced. I inquired online and got in contact with the owner Edgar. He told me to bring my driver cap in so they could take a look and see what they could do. I came to the shop with the driver cap that I had purchased on Amazon and the owner Edgar said they would be able to do it for which I was excited about and for a good price. I'm so glad I was found Graphic Affect to help me out. Edgar provided his recommendations on the font, color, and design to make the names show up nicely. I had 10 caps that I needed emobrodiered within a week of my wedding. Edgar and his team were able to get the embroidery done just in time for the wedding! Highly recommend! Very friendly and easy to work with! I appreciate your help in making my vision come to life! My guys loved their hats!

I love the quality work these guys put out…read more I've taken all my sorority sweatshirts to Stitch tech, and I've love the work. Super quick turn around time, friendly staff and fair prices. I've recommended my fiancé to get his work shirts made here, and they also love the quality of the work!

Jon is an awesome guy. I had an odd request having to sew on a patch with my phone number on my…read moredog's collar, since he chews up new tags. He told me that the nylon used would not work and would probably damage the equipment since it was too thick, but was very helpful in trying to locate a place that could accommodate me. All in all I would definitely give him my business. Thanks for trying man!

Kim did a great job! Her works was super. She told us it would take 10 days for 100 pieces, but I…read moreend up getting a call on the 5th day saying my order is ready g pick up. p.s. Kim got the best price too.

I always see the reviews before I call to places and everyone seem to like this place and I decided…read moreto give them a call. I was being very kind and asked her if she was able to do a custom embroidery on a silk tablecloth and she automatically responded very rudely saying she couldn't do it for this whatever reason she had and I couldn't even finish telling her anything because she wouldn't let me. I ended up hanging up on her. I can't rate her work but her customer service and communication skills are horrible!!!!!!

seller is completely rude! they called my design "dirty" and a "mockup". this is not how I want to…read morebe treated as I spent a long time on my hoodie design. I do not recommend!!

$20 to embroider my graduation stole is not worth the rude customer service I received! I found…read morethis place on Yelp and decided to give them a call. The guy that answered the phone was very sarcastic and passive aggressive. I had many questions and he did not seem to appreciate them. Me: "Do you do walk-ins?" Him: "No, we just do appointments. But I'm pretty occupied.... so..." Me: "I see. What hours are you available?" Him: "Well... when are you free?" We tried working out a time over the phone and he was pretty considerate about working around his personal schedule, but I wish he just gave me a general time frame to work with. I asked if 4 PM would be too late in the day to stop by and he responded "ummmm... yeah?". So sarcastic! After the strange phone call, I later texted him if it would take a while for the embroidery to finish. Would I just drop off my graduation stole and come back? or would it be done then and there? I had never gotten embroidery done before, so I had many questions. He responded "It will take less time than this conversation." How rude can you be? I'm not showing up to my appointment I scheduled with him.

They do a good job with our uniforms and customization. I need to go back to get more customized…read morestuff. They did a polo shirt for me and a hat. Going back for a hoodie and backpack

All my items were exactly how I asked for them. Highly recommend this place for all your embroidery…read moreneeds.

We had Tess embroider 3 stockings for us this holiday season and they came out very cute. I…read morecontacted her last minute to see her turn around time and she was able to get them done before Christmas for us which I really appreciate. (Even had them done before the time she said she would!). When I went in to drop off the stockings her son was there to help me pick out the color thread that best matched the color on the stocking we were going for and they had many shades of whatever color you're looking for so you have plenty of options. I would definitely recommend this place to anyone looking to have something personalized.

Our team has grown so has our brand. Tess has played a big part in this achievement. My team has…read morebeen really happy with the scrubs and lab coats with customized logos. We also ordered some hats and shirts for our loyal patients who love us so much that they want to wear those to promote our services. Thanks Tess!

Great service and excellent quality. The embroidery was done with real attention to detail,…read moredelivered on time, and exactly as requested. Highly recommend for anyone looking for professional, reliable work

Russ and his wife Gabriella are AMAZING! I found them on Google because I was looking for a place…read moreto get my diaper bag embroidered with my baby's name and came across their small business. Russ responded to my request on the same day, he was extremely helpful, and when I dropped the bag off, him and his wife were so sweet! I will continue to go to them for all my embroidery needs because of the quality of work and their amazing customer service!