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    Grants Pass Insurance

    3.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    4 years ago

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    13 years ago

    We have the best rates in town and would love to give you a quote!

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    Bill Thorp - State Farm Insurance Agent - Packing up for sunny days? Don't forget to check in with our State Farm team in Grants Pass--we're here to help with your insu...

    Bill Thorp - State Farm Insurance Agent

    (3 reviews)

    I could not speak higher of this office and their agent Heather Alvey. In August 2022, when we…read morebought our house, it was the middle of fire season and no one was willing to insure us. Our Travelers agent suggested we postpone the purchase! After looking for over a year and living in a fifth wheel trailer, there was absolutely no way! I put out some online feelers and got a call from Heather at State Farm. They not only insured us but did so at a rate significantly less than the competition, had they even been willing to insure us. I eventually migrated my cars and umbrella policy to this company, also. Fast forward to 2026 and someone maliciously broke the windshield in my exotic car while in the Costco parking lot. There were only two companies who were willing to take on the job and Safelite was so ridiculously low I knew they had no clue. I contacted Heather with a quote from Novus and she filed a claim on my behalf. Novus contacted me and let me know they were in negotiations with the insurance company. A week later I received a call from Novus that they were at an impasse over the targets to calibrate the windshield. I immediately emailed Heather and within 15 minutes I got a return email telling me it was approved! I called Novus and told them to check in a couple of hours to make sure they could see it. A few hours later I received a call from Novus telling me that they had received a call for State Farm and all was a go. Katie at Novus told me this "never" happens and was very appreciative of whatever I did, which was basically nothing! This agency has more than earned my business and I have referred friends and neighbors to them for fire insurance and they, too, have been very happy. Should you have insurance needs, give them a call!

    Bill Thorp and Wendy Schwartz came to my home to do a home inspection as requested by me. They…read morewere courteous and forthright about possibly being in a fire zone. They gave me information that might inpact coverage. Wendy was friendly and thorough and very easy to speak with. In the end I got homeowners, vehicle and umbrella insurance. I recommend consulting with this office if looking if looking for insurance.

    Insurance Services of Southern Oregon

    Insurance Services of Southern Oregon

    (2 reviews)

    When I was younger, I saw life in black and white: work, sleep, and hand over money to my insurance…read morecompany like some sort of mildly resentful subscription service I couldn't cancel. I didn't ask questions. I didn't expect joy. I certainly didn't expect...feelings. Then I found Insurance Services of Southern Oregon, and everything changed. Over the years, I've called them with all kinds of questions, ranging from reasonable to "I probably should have thought this through before buying this vehicle." Every time, they've responded with patience, clarity, and a level of friendliness that makes me suspicious they might actually enjoy helping people. In insurance. For the past few years, I've worked with Wendy Schwartz, who I can only assume has achieved some sort of insurance enlightenment after decades in the field. Not only does she know everything, she also casually finds ways to save you money like it's a fun side quest. Most recently, she suggested a tiny adjustment to my policy that barely changed my coverage--but somehow reduced my premium by 20%. Twenty. Percent. At first, I assumed this was a test. Or a trap. I briefly considered that I had entered some kind of hidden-camera show where they see how people react to unexpected financial relief. I checked my policy. I checked it again. I may have stared out the window for a while, just processing. But no--it was real. Just good advice from someone who actually knows what they're doing and isn't trying to squeeze every last dollar out of you. And then there's Greg Norby, who--along with Wendy--helps create an environment where you feel less like a policy number and more like an actual human being. It's unsettling at first, but you get used to it. Look, no one likes paying for insurance. If someone says they do, they're either lying, confused, or have reached a level of inner peace I can only aspire to. But working with this team? It's about as close as you're going to get. I've been a customer for years now, and at this point, leaving would feel like breaking up with someone who actually texts back, gives good advice, and saves you money. So yes--thanks to Insurance Services of Southern Oregon, I now see life in color. It's still life... but now it's slightly more affordable, significantly less confusing, and--against all odds--occasionally enjoyable.

    Too bad about this place. The owner is retiring, and she doesn't understand the difference between…read morea business relationship and personal friendship. She is leaving a very weak whiney staff. After 11 years I have left and do not recommend anyone else going there. Her son is there, and he is very weak as well. They will try and push you into a product that they get good fees on renewals regardless of if it is good for you. They are not creative and seem to be full of negativity. NOT something you want in an insurance agent. They have a medical insurance person there that is amazing, and I will miss her, but I can't take the negative attitude in the office and the total lack of comprehension for the customers need. An office of idiots. Sad.

    Grants Pass Insurance - insurance - Updated May 2026

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