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Granite Vision

4.3 (21 reviews)
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Services - Granite Vision

Countertop installation

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This picture shows the amount of water coming out the hose that was left hanging in the vanity under the countertop.

We were to have a new kitchen sink installed in my son and daughter-in-law's house. The sink was larger than the original one so these people were going to cut the granite to accommodate the new sink. After numerous calls to their employer the office called to say they could not do that work - they were afraid they'd ruin the countertop. However, we had them drill two holes in the master bath countertop to accommodate a new faucet. They could not hook up the new faucet because they only work with granite and are not plumbers. They drilled the holes and set the new pieces of the faucet into the holes but left the hoses loose under the countertop. They were here about 11am. About 4pm my daughter-in-law used the restroom and came out saying water was all over the floor. We checked under the vanity and the hose for the hot water had not been turned off completely. Needless to say, underneath the vanity completely flooded ruining everything - electric razors, decor, etc. My son was able to get the water completely off when he got home. Unfortunately, the back of the vanity is wet as well as wood under their home in their crawl space. Upon calling the company we were basically called liars and were told that we had faulty plumbing. This was a cheap $200 job that will now end up costing a significant amount more to repair things that shouldn't have needed to be repaired had the job been done correctly. As you can see from the first picture posted - that is the hose that was left under the countertop leaking. We were able to pull it up top to drain into the sink. Also, I was asked to pay in cash. Which I gave to one of the workers. He asked me if the money was for him and his Buddy or for the company. I found that to be a little shady and am extremely thankful I did not offer a tip. Totally disgusted not only with the workers but also the woman in the office I spoke with. Thankful they were not able to do the kitchen sink. Who knows what mess we would have encountered with that. I would not recommend this company.

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6 months ago

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1 year ago

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9 months ago

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1 year ago

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3 years ago

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5 years ago

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5 years ago

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10 years ago

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8 years ago

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7 years ago

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8 years ago

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12 years ago

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11 years ago

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Review Highlights - Granite Vision

“Roni, David, and Santos are all very professional and courteous, and they do excellent work.”

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Accent Millwork & Supply

Accent Millwork & Supply

(5 reviews)

Thank you so much to Tim and Scott, I appreciate that you were able to squeeze in my order in…read morebetween a very large job you had going on. This is the second time that this company has impressed me with the craftsmanship, and ability to perform the work in the time frame quoted. I have made numerous kinds of furniture including kitchen islands, tables, and barn doors, all of which needed to be squared, planed and jointed. I can not say enough about this company's hard work and dedication to customer service. Look forward to future business with you and keep up the great work! Stephanie

I'm a weekend woodworker without a table saw. On Friday, May 31, I took two 4 x 8 sheets of oak…read moreplywood (worth about $100) to Accent, asking them to cut the sheets into pieces for a cabinet I was making. Earlier in the week, I asked if they did that sort of thing for individuals. "Yes," I was told. "We'll just charge you for shop time." When I delivered the plywood, I brought cut sheets which included clear dimensions, along with sketches of how the pieces should be positioned according to the wood grain. The shop manager deemed my writing "readable." He wrote up a work order that said, "Cut 2 pc customer's plywood to his dimensions labor only," and promised the wood within a few hours. Two hours later, I get the call that the plywood is ready; kudos to them for keeping a schedule, which is about the only thing that went right. I picked up the wood, paying a $50 labor charge. I didn't check the dimensions at the time, because I assumed I was working with a professional millwork. Cutting plywood should be among the most basic tasks they do. The shop manager seemed to think so, and the work order promised as much. This assumption was my first mistake. As I began work on my project the next day, I discovered that all of the pieces were out of square by about 3/16 of an inch. Accent is closed on the weekends, so I was faced with a dilemma. Should I try to salvage the crooked plywood, or should I give up a weekend of work time - plus time off from my regular job - to return the crooked plywood on Monday? Because I was pressed for time, I tried to make do with what I had. That was my second mistake; looking back, I should've waited and shown up on their doorstep the following Monday morning. Instead, on Monday, I sent a letter to Accent explaining the situation. I said that, though I had assembled the body of the cabinet (using a power planer and shims to approximate squareness), the out-of-square cuts were evident for anyone with a tape measure. As of now - a week later - I've gotten no acknowledgement of my letter. At the least, I hoped for an offer to examine the partially-assembled cabinet, and the possibility of a refund. This, to me, is the absolute least that the company could've done. For past projects, I've gone to Lowe's or Home Depot. Both stores will cut down plywood sheets to customer's approximate dimensions. They don't promise accurate cuts, and they display signs on their panel saws saying so. Notably, Lowe's and Home Depot don't charge a dime. This cabinet was special - a birthday gift for a family member - so I was willing to pay for accurate cuts. So, I paid a so-called professional millwork $50 to provide a service that was of no better quality than I could get for free at a home improvement store. I don't know what Accent Millwork and Supply can do in terms of larger projects. Presumably, they deal with homebuilders and general contractors, and, presumably, they offer better service in return for the high volume and larger profits of these business customers. However, Accent had no trouble taking my $50 to cut a couple of sheets of plywood. They made a promise of quality service when they did so, a promise they did not fulfill. They cut my plywood inaccurately, exhibited no pride in workmanship, and showed no curiosity about whether or not my claims - the claims of a paying customer - were valid. I don't know how well the company performs for their large customers, but if they can't cut a couple of pieces of plywood square, I wouldn't trust them to do anything else. And woe to the smaller homebuilder who might have to compete with a larger contractor for Accent's time, attention, and quality. This is my opinion, but based on how Accent treated me, their service, quality, and integrity is for sale to the highest bidder.

Granite Vision - kitchenandbath - Updated November 2026

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