I'm honestly surprised why there are some lower ratings here since we had an excellent experience with them. We got with them since they were recommended to us by the contractor that is handling our insurance claim. We are definitely glad we went with them. From the first time we met Scott you know already how knowledgeable and passionate he is with his craft. He was very thorough in explaining to us until we landed on the countertop we were looking for. One thing that I would like to really commend Scott is on his communication skills. We were working on a very tight timeline due to having an event in our house and we cannot afford not having a kitchen available. He understood the ask and he worked with us closely and kept us up to date for any possible issues and he always has a solution to provide. As for their quality of work, it was really clean that you can hardly see the breaks. His team was also very respectful of property that they clean after their work for the day. I would definitely recommend Scott and his team if you would need to replace your countertops. read more

Scott and his team have been great to work with on our kitchen and bathrooms countertops replacement project. From the time we went into the showroom to select countertops, through demolition and to the final details wrapping up the project, Scott and his team have been very professional and easy to work with. Quality work is completed when promised and with attention to detail from start to finish. I would highly recommend Granite Gallery to anyone doing granite/quartz/tile work. read more

We just completed a kitchen remodel and refurbish of our living room as well as replacing all the doors. We used Granite Gallery after work they did in our daughter and son-in-law's home that we admired. Our family was so happy with them that we chose them for our remodel as well. Anthony and Scott were fantastic to work with. Their crews were reliable, responsible, and very very respectful to us and to our home. Granite Gallery also remodeled our bathroom replacing the Piedrafina stone bath and shower surround that came out beautiful. We absolutely recommend this company for your home remodel needs. Happy Customers!! read more

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I can't say enough good things about Scott and Granite Gallery. From the second I walked into his showroom Scott (the owner) took all the time in the world to educate me and answer all of my questions. I ended up going with quartz countertops in my kitchen and couldn't be happier! Communication was ALWAYS there throughout the process. His fabricators, Salomon and Francisco are two of the best in the business. I'll be going with Scott for my backsplash and fireplace surround also. Thank you Scott for an amazing experience and a beautiful, updated kitchen! read more

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I wish I could give these guys a 10+ plus rating. They were extremely professional and so efficient. Scott and his team did not disappoint. Solomon and Francisco did such an awesome job installing the countertop and Ben was equally awesome installing the sink and the garbage disposal. They went over and beyond. Scott was amazing and always kept in touch with me through the whole process. He was so kind and respectful. Before I retired I used to work with vendors, so I knew what to look for in finding exceptional companies. I guarantee you, Granite Gallery is the company you want to go with if you need countertop and kitchen work. Thank you so much Scott and your wonderful team. We love our beautiful kitchen!!! read more

I'm from LA and have yet to find a business that can beat this professionalism. Scott and his team are super helpful, friendly, and hardworking -- would absolutely recommend it to anyone. Beautiful place + super clean! read more

Scott and his team did an amazing job on our granite installation! We paid our deposit on Wednesday and had our countertops completed on Saturday; extremely quick turnaround! We are highly impressed by the quickness, professionalism, and quality work. read more

This team of professionals brought our vision of the perfect kitchen to life. The owner/salesman Scott V. was so helpful and knowledgeable, the demo/installers Solomon and Francisco are great artisans, polite, respectful. The guys that installed Range, Hood, Dishwasher, Refrigerator were excellent! The project stayed on budget, the schedule was maintained, communication was more than adequate. I highly recommend this team of professionals! read more

Granite Gallery - Granite backslash, Quartzsite countertops. - General Contractors Near Me - Turlock, California

I cannot say enough good things about working with Scott at the Granite Gallery! Scott made the process so easy. He had great communication throughout the project, his guys were on time and polite and had fantastic attention to detail. Their prices were very reasonable and Scott helped us pick a quartz that was more in our budget after our initial measuring appointment and first pick was too expensive. I couldn't be happier and I love my new countertops!! read more

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The install of our granite was great and it all turned out very well. The problem we had was with the lack of remembering wHat we had wanted and agreed upon doing. They over ordered tile for our backsplash which we were refunded. We had met and gone over everything we wanted done in the kitchen and on the day of the install it was all wrong. The install guys actually had to remove the counters to take them in and recut them to get the counters this way we had originally talked about doing them. I think maybe the owners just have to much on there plate and are not organized well enough to remember the major details. The counters turned out greAt but the process we had to go through to get to that point was very poor and could've been a lot less painful had they remembered what it was we had asked for. We would not use this company again. read more

Larry and his team helped bring our dream kitchen to life. My wife and I couldn't be happier with our remodel, and would recommend Granite Gallery to anyone. From the moment we walked in the shop Larry was extremely professional and helpful putting our vision together. I plan on using them again when we're ready to remodel our bathrooms. read more

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Another awesome experience dealing with Scott Viveiros owner! From the first meeting he was knowledgeable, had ideas and saved us money. His crew were timely, clean and our countertops look amazing! Thank you Scott! read more

I had my bathroom counters done and am very pleased with the outcome. The two guys that came and did the tear out and install were very clean and professional! I can't say enough about the job they did! Karan was amazing as well! We had a little snag in the sinks I provided and Karan worked it all out for me at no additional charge and it was much appreciated! I would recommend the Granite Gallery to all considering. Thank you for my new beautiful bathroom counters! read more

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My kitchen counters and backsplash look amazing! They were professional and everything was done in the time frame given! Scott was always willing to answer my million questions - we have never been through any remolding before and granite gallery made our first experience a good one! Thanks for everything!! read more

Shame cheater company Cheated us We order granite and they told us once u approve it we will start the cutting We cancelled it next day without even looking at granite as it was too expensive and we found a really cheaper deal And they refuse to refund the $3800 Full deposit back and no contract was signed And he forcefully took $800 for just talking to us about granite Big cheat company be aware I will pursue with BBB How can they allow this type of business practice Shame on Granite gallery Greedy owner read more

I wished I'd read these reviews before I got my counters with them. All the negative comments are true. Scott tells you everything is fine til the end of 2 plus months. He says please be patient about ten times. Had to redo my one side of counter twice because they measured wrong. I would of asked to replace the other counter if I would of taken plastic off before they installed. ( probably that's why they kept it on.) had 3 brown marks on it. Scott never told me that was a possibility, he just said it happens after the fact. Then when replacing the one counter he said he was going to try and match other one. Craziest thing I ever heard. And right, your deposit is not refundable. Once you start your in it for the entire job or lose your money. I'm not saying don't go to this business, just BEWARE of their practices. Make sure you chk every detail before they install!!! Scott is pretty nice if you don't get mad. Lol! But because i didn't do my homework, get more details and look at these reviews I now have shitty counters. More issues I didn't get into. But what's the point. It's done. read more

Granite Gallery - They measured wrong and we're going to leave it like that. I said absolutely not. - General Contractors Near Me - Turlock, California

Buyer beware, we got a bid for some work paid them $50 to get the measurements called them up to get info to order and pay for the job and the company refused to provide a W-9 with tax id and info as required by the IRS for payments over $600 he then tried to justify that his accountant told him that he did not have to do this. Obviously the owner has been given bad advice but he refused to provide. The IRS requires the following: "If a company or person does not provide a W-9 to the requester, the requester must immediately initiate backup withholding. This means that the requester must withhold an amount from any payments made to the company or individual for whom no valid W-9 is on file. At the time of publication, the rate to be withheld from every payment and forwarded to the IRS was 28 percent." So I guess this company thinks its above IRS laws and general business requirements. So if they do this what else will they do or not do. update: the owner subsequently called me and left a message to threaten me "wanting to meet me" ... great business practices here, and told me that if i wanted to request a W-9 I had to do that when I got the bid ???? why is that Been in business for over 30 years and never have had a reputable company refuse to provide this info to get a job and be paid read more

Worked with them to do two bathrooms and Karin was awesome! He knew his stuff and knew exactly what we needed. He fixed our problems with no fuss or attitude. Highly recommend them for your bathroom or kitchen. It's a one stop shop which is very convenient. Love my bathrooms! Thank u granite gallery! read more

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Superb customer service and great choices! No better place than Granite Gallery for complete customer satisfaction!

Just completed a small kitchen project which required purchase and installation of a quartz countertop. Both my wife and I were extremely happy with the end result. Scott and his crew were efficient and very professional. I loved the attention to detail that was demonstrated from start to finish. Granite Gallery will be our go to if we need an other project done. Pete read more

These are the people that you want to hire ONLY if you want to live in STRESS for months at a time. They tell you how everything is going to be beautiful and perfect and wonderful it's going to be done in 14 days. The process started out they came and measured and then when they brought everything and started doing the granite was put in I had a problem with one of the granite slabs they took it back real ordered me another one OF COURSE they were only to happy to charge me extra because they put a slab with an 18"x 12. Black streak through it. That is when I should have gotten someone else. Once the granite was in and the next step was to put glass tile on the walls. The glass tile was EVEN MORE HORRIFIC... They put in glass that were chipped and scratched,uneven, ungrounded, and broken. I WENT THROUGH AND MARKED 58 mistakes that they had to repair. When I came back all the places that were marked were not marked anymore yet they were not fixed. They tried to get away with as little as they could possible When I complained about the glass not being flat against the wall but puckering out in places, they told me that was normal. When I got upset the second time the installer said " look we did not do it the way it should be done, we did not put new sheet rock and wire and therefore it's not going to adhere the way it needs to. We didn't do it the way it should so this is as good as it's going to get. The right way was Too Expensive. They had to come back and redo it four times. They left the house and the garage and the front driveway full of caulking and chalk the house looked like they took bags of flour and just threw it on the floor. And that wasn't even the worst part after they fixed it for the third time they left grout everywhere and even and cleaned I had to actually scrub and I took me eight hours to clean it they dented the refrigerator on the side they dent in my dishwasher. I had no proof because I did not take pictures from before. So if you're going to use them you might want to take pictures of the whole kitchen. I had just had my cabinets stained and they were beautiful until they were done then I had to clean them all over again as they left a horrific mess. They had to retro fix a cabinet and were going to leave it finished with a half ass job. When I asked the cabinet guy if he would do that at his home, he told me know that he would do it the right way. So then I asked him so why wouldn't you do that for me. I made him do it the right way. As far as paying them. Watch out, the contract is written ONLY to protect them. They came to my house did all the measuring asked for a third of the money upfront when they brought the granite they got 60%more of the $8000 payment leaving minimal to make sure that the whole job is completed. When they came to finish the job, the job was not done correctly and I told them I could not pay them until the job is in correctly. He almost got into a fight with me over the phone yelling and screaming because I would not give him his $700. I refused to sign anything stating that he had done the job because he didn't. He was threatening me to sign the paperwork. I refused. They finally got it done and I was so happy to see them out of our home. It was supposed to be a 14 day job it became a 38 NIGHTMARE.. When I asked the owner about why it was taking so long and I told him maybe he has too many jobs, his response to me was " what, are you jealous?" Who does that? I am very good at referring people that do great work and have great customer service. I would never ever refer them to anyone. This stress was horrific and it was so very stressful to ask people to do with they were paid to do. They were horrible. I hope that I save someone from going through what I went through by posting this. read more

Did not have them do a job. Just picked up some granite. What I don't like about these folks is that : 1. Asked woman 2x if they take credit cards. She said yes. But what she didn't say is that she will charge $10 more if we use them. So when worker picked up granite that's when she told him not the day before. I guess they just want cash to cheat the state out of tax money. Their receipt doesn't even have their company name, address or phone number on there; just a plain white piece of scribble on it. 2). When having to use the restroom we asked where it was and she said 'we don't have one' you'll have to use the outhouse outside. I can understand if vagrants walk in but we were clearly not of that sort. read more

The owner is very professional and after all the review we decided to go with it. They installed new cabinets and granit kitchen counter. They finished the job within a week. I have to say anytime when you do a home improvement, it is very time consuming and not everything goes as planned. However I am really happy with the result of my new kitchen. All the workers were professional and they try to clean up after as much as possible. Overall I am very happy with the experience I had with them. I will be considering redo my bathroom next year with them as well. read more

They gave us a price on one visit and suggested installation would be free. When my wife went back to order without me they added an installation charge almost as high as the cost of vanity and granite top. When we suggested we would pick up and install ourselves they said they didn't want our business anymore and told us to leave. Disappointing all around. We found others much more willing to help. Why offer a price if you are Not willing to honor it? read more

I wish we would have looked at these Yelp reviews before getting granite from these people! The granite is was nice but over priced and the management has ZERO customer service skills. So the owner came to our house to do the measurements for the granite. Afterwards, he said it was all good to go and they would install the granite in about one week. Well, three weeks went by and still no granite! Finally they sent their crew over for the installation. Well go figure, the workers informed us that the measurement were wrong and the sink we picked out from their store wasn't going to fit! Hmmm Mr owner....thats your fault!! After many phone calls and trying to get ahold of the owner without any luck. We eventually got in touch with them and told them we found another company to install the granite for WAY cheaper! We did leave a deposit with them which was more then the granite was worth. So when we picked up the granite they refused go give us our credit back. Then they wanted to charge us 6 months of storage fees for the granite! What a joke!!! If you have to deal with these people don't leave a big deposit with them because you won't get a penny back from them. So save yourself a headache and go to a different granite place! read more

I wish I could give this place a zero star. This place is an absolute nightmare. People are unprofessional and nobody has a clue about what they're doing.they cancelled my order last minute because they wanted me to buy expensive peice of granite. Very shady people. Will never do business with them or recommend to anyone read more

I used them for two projects. I"d not use them again. The gave me the wrong layout, forcing me tome two refrigerators from other houses around, ordered the wrong cabinets, delayed and didn't show up week after week--without letting know in advance. Ordered a cabinet I didn't need. They hung the microwave 14" over the stove and told me it was to code )which is 24"). Required 50% deposit in advance which is illegal. They also don't even place appliances to see if they fit. Won't connect faucets. Just the granite. read more

We used Granite Gallery to install our granite in our new Hair Salon in Patterson. We were very scared after reading all the reviews but they were the only ones that had a 10ft piece. It went smooth. They came on time- installed- polished it up. Asked if we needed anything else. And left. It was quick and professional. Great job. Loved it.... read more

I looked at many places in Modesto and just couldn't find some granite that really caught my eye. I found 3 different slabs at Granite Gallery. After making up my mind, the checkout, setting up an appointment to come measure my bathroom counters, and having the granite installed went smoothly. I was impressed that a few weeks later I received a courtesy phone call from them to make sure I was still pleased with the granite counters and the install. I am extremely happy with the final results, and I will continue to visit this company in the future. read more

Great variety of tops but the management is very less than desirable. I was lied to on more than one occasion. Great product, but very bad management. read more

I wish we would have looked at these Yelp reviews before getting granite from these people! In brief I would like to say Bad customer service, overpriced, did not finished what promised, delayed the project by 4 weeks... Overall very bad experience, stay AWAY from them.. read more

My dad trusted these people he has been in the area 70 years. He purchased granite from them, the service was horrible, never returned his phone calls, did not finish polishing the granite, and the product was inferior. I would never recommend them. For more information feel free to call, because there is too much negative to list. Bob Yohanan 209-632-0854 My rating is -1! read more

I looked at the other reviews and it seems you either love Granite Gallery or you hate it. We had a very good experience. We only purchased backsplash and had it installed. The person who came out to do the measuring came at the appointed time. The estimate we were given based on our own measurements was the one they adhered to. The installer arrived at the agreed upon date and time. He needed to return a day or two later to do the grout. It looks beautiful. We are very pleased. The prices were extremely competitive. My only complaint is that the backsplash selection was pretty l was limited, but we were able to find one that we liked. A co-worker recommended Granite Gallery and they too were very pleased. I would recommend them to anyone and if we need to replace our counter tops I will definitely go there. read more

We just had our home partially renovated and Granite Gallery had the best prices for our countertops. The material was beautiful and the communication on their part was fantastic. They took measurements and installed plywood on a Monday and on that Friday the slabs were put into place. I had a dinner party to attend at 6pm that day, and they worked with my schedule. I don't really know why there are so many bad reviews. Yes, it's a small hole in the wall shop, but that's what keeps prices lower. I had a great experience and the final outcome looks great. The two guys who came to my home were very polite and were pretty clean considering how messy granite dust can be. read more

I purchased a quartz slab from them that turned out to be defective. They did not offer a guarantee and even though they told me the replacement would be at no cost I ended up paying full price for another slab. What a disappointment! Will never go there again and will not recommend them to friends. So much for shopping local. read more

Ok, so I am writing this review which is long overdue. This happened in July of 2014. I went to the gallery and picked out the color and stone I needed. Went home and talked it over with my family and we decided to order the granite. I called at around 3pm and ordered the granite. The person on the phone told me ok and we were done. About 30 minutes later I called and told him I gave him a wrong measurement on my island and I needed a bigger one. He told me ok the warehouse was closed and he would cancel the order in the morning at 8am and he would call me. At 11am I decided to call him and see what happened, he then told me too bad that they had loaded it and they would deliver it. He said he would refund the money minus a 20% or 25% restocking fee. I then got pissed and said how could you charge a restocking fee on something that was cancelled before it was loaded. We obviously argued back and forth and I told him that he is a crook and I would not let this slide. Well I checked my credit card statement and he charged me full price for granite that I did not even receive. I filed a dispute and my credit card company took care of it after a few months. Long story short...Granite Gallery is not an honest business establishment. Save yourself the headache and go somewhere that doesn't rip off people. read more

We have been remodeling bathrooms and our Contractor suggested we check out Granite Gallery. We could not believe the choice of granites they have. The Staff is very helpful. In fact when we took in a piece of our tile the Staff found the perfect granite to go with it. With ill Contractors and deaths in another's family our remodel was over quite a period of time between granite installations. No problem for Granite Gallery. In the main bathroom they had to piece granite. This was concerning. Unless you get really close to the granite and even some times you have to run your finger over it you can not see the seam. They did a fabulous job of installation and we could not be more pleased. Thank you Granite Gallery for your wonderful product, professional installers and all the help your Staff gave us. read more

Beware! Think twice before doing business with them. They do not guarantee that the cuts they make will be accurate. If they make a mistake, they will not refund you your money and will place the blame on you for not checking their work. This happened to a friend of mine. I was in the market to buy granite for my kitchen and bathroom and will not use this place! read more

Just like everyone else...I wish I read these comments before deciding to hire this place to have work done in the kitchen. Worst decision ever. Do not be surprised if you were quoted for one thing but something completely different is delivered to your home. False promises and blames you the customer for his mistake. Very GREEDY man. They drag a simple job for weeks up to a month. Staff are overworked therefor, their job is never 100% always in a hurry. Very disappointed with everything. Will never recommend to anyone or ever go back for anything else. read more

he is not to be trusted and i have been in business 50 years in turlock and bought granite from this company .i have never been lied to and not sold what i was to get and they never return call;s and the product is not what it was to be. be very care full when dealing with this company.. read more