As an ex-employee, I was discriminated against because of my age. I was not treated like the rest…read moreof the under 30-year-olds. They are now hiring them because they are underpaid; the 12 hour shifts wears on them is why there are so many NO SHOWS! Most of them get trained on Orientation day because They're desperate for Caregivers. Most of them do not follow protocol. they do not believe that baby boomers are the key to success. The scheduling coordinator, Holly and their nurse, Julie are running the show while HR, Elaine is positioned as a puppet. They play favoritism and we're not in high school anymore so I resigned.

My mother with severe dementia required constant monitoring at her memory care facility due to…read morefrequent falls. Nightingale was very professional and arranged a couple of caregivers for 10 hours per day several days a week. It turned out that we only needed the help for a couple of weeks, but we are very grateful for the excellent service we received from Nightingale to keep her safe in her time of greatest need.

I'm very appreciative for Jody and Kate Dolance and all of the wonderful services they provide my…read moreparents! I live out of state and my parents need in home care assistance, which I cannot always be there to provide. I was bouncing around between a few different in home care providers in the valley before I met Jody and Kate. I am worry free when I am not in Arizona looking after my parents as I can fully depend on the services Visiting Angels consistently provides. Highly recommend!!

I have been in Senior Living for years working in both the East and West Valley and Visiting Angels…read morehas always been my go to when it comes to offering assistance to a customer in need. Kate Dolance does such a wonderful job representing your organization. She is very knowledgeable, friendly and active in our community. I have seen her at various different events (including my own) presenting on the benefits/advantages of using Visiting Angels, she does an amazing job connecting with others and getting the word out there! Kate thank you for supporting me at my events and the senior community in general and thank you Visiting Angels!

This is an absolutely terrible company! The owners Lanny and her daughter Melissa do not care about…read morethe seniors or anyone else. When the families are around the owners put on an act but behind closed doors they completely neglect, mistreat and disrespect the residents and there are so many things done illegally! Also the owners completely mistreat and disrespect the employees, they have fired anyone who reported them. Do your elderly loved ones a favor and DO NOT BRING THEM TO THIS COMPANY! I used to work for this company and I am completely shocked with how they mistreat and neglect everyone and I've reported them! This is one of the worst companies I've ever come across in senior care!

We were recently referred to Phoenix Home Health by the social worker at the Rehab facility my…read morefather was in after having major abdominal surgery. We understood that PHH could provide Physical and Occupational Therapy. PHH called 2,3 times a day the first day after my fathers release. We were told that a Physical Therapist would call to set up an appointment. Days went by and when we called PHH they indicated that a nurse had to evaluate my father first. Again days went by finally a nurse visited and took vitals etc and we were told. PT would be arranged. Next we get a call from an RN who says she also needed to evaluate my father. Enough already. No one seems to know what the protocol is and they haven't communicated that with us. Sure seems like this is a service that wants to "milk" the system for whatever Medicare will pay for. When I called to cancel service I was put on hold for Quality Control person. Pretty disorganized service. Inconsistent story every time we called. Don't use this service!!

GrandCanyon Home Care , please people dp ur research before you allow this company over to see the…read morecare of you or your loved one, I was a client for many years and they have declined in service and care tremendously, they are constantly changing staff, the comunication sucks, and the disrespect from the office staff is horrible the list goes on and on i tried to maintain a client as I didnt have to worry about the actual care I was getting cause my dear daughter was my caretaker so I tried to deal with the office but the communication was horrible, and Lala whom ever she is I was told she was manager, then I was told she was supper visor then I wqas told she was owner, but not one time did she return any of my calls after i was told she is the person that I need to talk to to make a complaint i called sooo many times and not one time did she call me back, how ever there were two staff members that I beliveed went above and beyond what their job description was to help me , with what ever issues i was having and thats tLAURA OLIVIA, AND LATOYA AWESOME LADIES i don't know anyone else there cause the staff changes so much from the office staff to the caretakers I DO NOT RECOMEND THIS PLACE TO CARE FOR YOUR ANIUMALS MORE LESS A HUMAN BEING, THE DISREPECT IS TERRIBLE THERE THEY TALK TO PEOPLE LIKE THEY ARE ANIMALS .ITS ONE OF THOSE IM IN CHARGE SO U LISTEN AND DO AS I SAY THEY DONT TAKE TIME TO HEAR WHAT U HAVE TO SAY AND THEY DEFINATELY DONT CARE ABOUT WHAT ISSUES U HAVE NOR DO THEY TRY TO RESOLVE THEM IF ITS CONCERNING THE STAFF THEY BLOW U OFF OR PASS U ON TO NEXT AND THEN IF U STILL WANT TO SPEAK TO HIGHER AUTHORITY THEY SAY LALA WILL CALL U BACK AND SHE WONT , I DONT THINK THEY GIVE HER HER MSG AND IF THEY DO THAT REALLY BAD THAT SHE DONT CARE ENOUGH TO CALL HER CLIENTS BCK THATS REALLY REALLY BAD

As a registered nurse, patient advocate, and senior living advisor, I have worked with Linda, the…read moreowner of Grand Canyon Home Care, on several occasions. Whenever I've referred my patients and families to Linda, her and her team were always VERY responsive and professional. Linda's enthusiasm, dedication, and kind-heart is evident, and always prioritizes high quality care and attention to the patients they have on service -- whether for physical, occupational, or speech therapy. I highly recommend GCHC!

This home is a "basic needs" home - no scheduled activities and no attention paid to individual…read morelikes/dislikes - but this seems to be the case with most assisted living homes. Although their care staff is very good, the company itself is TERRIBLE. My Mom was in the end stage of her battle with Alzheimer's when she became a resident there on Mar 11. We paid the first month's rent and a $1900 "security deposit" on Mar 11. My point of contact was Cheri Lopez, who was gushingly nice that day. Unfortunately, that was the most communication I had with her during Mom's short stay there. Mom died on Apr 20 and neither Cheri nor her "money person", Tanya Grimmer, would consider even a partial refund of the 2nd month's rent, even though Mom was there only 9 days that month. And as of Jun 26, the company has not refunded our deposit, despite dozens of calls and emails to both Cheri and Tanya. I have now enlisted the help of the Arizona Dept. of Health Services to try to recoup this money. This kind of behavior is morally wrong and just plain mean. DO NOT BECOME A CLIENT OF THEIRS!

We have a fantastic staff for 4 years, caring for my father with few, if any changes. So much…read moreappreciation. Alicia manages, accommodates, is flexible and makes it all happen. Couldn't ask for a better group. I wish I could mention the individual caregivers by name, but I'm afraid someone would try to steal them from us.

I appreciate that is company is a family-owned home health agency rather than a large company where…read moreyou are treated as a number. Their staff was efficient and knowledgeable, but most of all they are caring. I would recommend them to anyone.

My friend just moved here to independent living. While they do offer assisted living, that is…read moreabout to change. The place will be under new ownership and they have decided to do away with the assisted living portion. What a shame. Park Terrace was home to Marriott inn years ago. In fact I remarked as I walked in how it felt like a hotel. It has very high ceilings with lots of natural light coming in. When you walk past the portico, the reception area greets you. The reception desk is manned 24/7. Opposite that is a large dining area with booths and tables with chairs. There is also a room which had a bingo game in progress. Going past reception, there is a game room with pool table and puzzles to work on. Just past the game room is a hair salon and clinic open three days a week. All of the stairwells have been roped off. Tenants are asked to use the elevators to go upstairs. Upstairs there is a table and chairs for public use to play cards or board games. There is a well stocked library. In the next room is the gym with treadmills, weights and elliptical machine. The last room is the craft area with large table and chairs. Supplies are stocked next to the wall. Two sewing machines are available for use. There is a very large round pool outside and a water feature. The grounds are kept clean. Staff are very friendly as are the residents. Gated community with plenty of parking spaces. Free WiFi residents.

The food quality is terrible the portion size that they give the residents is ridiculous to say the…read moreleast. They feed them almost the same thing every other week and a lot of these residents are allergic to a lot of the stuff that they tend to feed multiple times a week or a month. The housekeeping is not up to par they don't move anything and they don't sweet before they mop they use them off to sleep. Also the staff doesn't really care about the residents they are not treated with love and kindness these people honestly deserve better care and my opinion. I am very happy to say that I will be taking my mom home come July 2026 and she will no longer be here. The list goes as far as other things I could honestly complain about instead I will keep short.