We needed a tow and no one was answering or had 3 plus hours eta. When you're stranded you get stressed out especially when your on the side of the highway. We found Grandpa's Towing and called. from the moment they picked up the phone they made me feel like I mattered. They asked if I was in a pulled over in a safe place and how many people where with me and if we had a ride or needed to ride with the driver. They told us around 75 mins for an eta. (it was better than 3 plus hours) they arrived roughly in 49 mins and got us situated in the truck while Keith loaded our car. Overall service was great from the first phone call to arriving at the dealership to drop out car. we only lived a few miles from the dealership and Keith offered to give us a lift to the our house. He dropped us off at home. We will continue to use Grandpa's Towing going forward and share their service with friends and family. Thank you Keith.... read more