1. Grandpa's Towing

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Grandpa's Towing

5.0 (1 review)
Open • Open 24 hours

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Excellent

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Boat towing

Car towing

Commercial or oversized vehicle towing

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7 months ago

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Keith S.

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I needed a tow for a broken down vehicle, staff was communicative from the start. Driver was…read moredispatched quickly, upon arrival was very efficient and helpful in securing our vehicle at the drop off location downtown Chicago parking on the street. I appreciated the help of the driver. Good value and would utilize STARLINE towing again. Thank you for all your help!!

I put a call in to my extended warranty company for a tow around 9:30 am. My keys were stuck in the…read moreignition and the car would not start. Starline accepted the tow. Help is usually sent within an hour. I called the warranty company because they hadn't dropped my car off at the shop, she informed me of the towing company, Starline, and their phone number. They informed her that they were picking my car up now. After an hour I call Starline and he was like yeah we got it. Called the shop, no car still. Called Starline back twice, no answer. I called the warranty company back explained my issue, she finally gets through to them and they tell her they're 15 mins away. Twenty minutes after that I got a call from the tow truck driver that he was 10 minutes away. I'm not sure when exactly he arrived (I was at work) My car was dropped off at almost 1pm. I requested a call before dropping the car off so I could alert the shop. I got no call. When I called Starline back demanding to know where my car was he said we're dropping it off now you can call them and see. The driver dropped my car in the middle of the shops parking lot. The shop employee asked him not to do that. He did it anyway and began a little spat with the shop employee, the police had to be called.Terrible company.

Yaffo Towing

Yaffo Towing

(104 reviews)

My car broke down 2 minutes into a 45 minute drive home Saturday around 6p. Luckly I was still…read moreclose to my aunt's house and was able to pull into a neighborhood side street. I put a AAA request in for battery service, thinking it was the battery. A few hours later AAA calls and says they talked with some of the battery techs and they think it is the alternator not the battery and recommended a tow. I gave the OK. This was about 8:20p. By 8:34 I received a call from Yafoo Towing's main line. The gentleman confirmed my info and tow price to get my car back home. I was at my aunt's at this point so asked if the driver could call when he arrived. I took a look and if the driver left their Chicago Heights location, it would be about an hour and 45 min until they got to me. The driver called when he was arriving to make sure I was back at the car. He was very friendly, tested the battery and confirmed it probably was the alternator. He was able to jump start the car with one of those portable jump packs so he could drive it onto the flat bed. I went home with my husband in his car and met our driver at the house. He carefully unloaded the car in our driveway. I was also able to quickly and easily pay for the tow over the phone, and received text with the invoice. Pricing seemed reasonable for a flat bed tow truck and a 45 minute trip home. Overall, despite the long wait because of AAA (not Yaffo), the experience was very positive. I greatly appreciate Yaffo Towing and their driver for picking up the request.

My car was stolen and totalled right in front of me at the Lewis and Clark Park in KC KS at 7:45am…read more American Family Insurance said I had to use this company so I called for a tow at 9am. This company shows up with a flatbed, determines my car needs a different type of tow truck so they left and said they'd be back in 25 minutes. 3 hours later a man shows up. He lifts the front of car up and removes the large boulder it was stuck on and puts my car back down. When he removes the hook, the entire front bumper came off. He said it was my fault for parking so horribly. I told him it was stolen by a homeless woman who wrecked it on top of the boulders, not me. He lifted the back of my car and moved another boulder out of the way, set my car down and we finally left that park at 2pm. SEVEN hours later! When we arrive at the lot for totalled cars, he left my car and me. He ABANDONED me in a junkyard miles from my home, miles from Enterprise. He REFUSED to take me anywhere. NEVER EVER EVER USE THIS TOW SERVICE!!!!!!!!! THEY ARE HORRIBLE, TERRIBLE PEOPLE!!! I let AFI know about this awful incident and they said they'd remove this company from their recommendations. THIS IS A TERRIBLE UNETHICAL TOW SERVICE!!! I PRAY THEY GO OUT OF BUSINESS SO NOBODY ELSE HAS TO GO THROUGH WHAT I WENT THROUGH!!!!!

Grandpa's Towing - towing - Updated October 2026

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