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    Big Tows

    2.9 (21 reviews)
    Open 12:00 am - 12:00 AM (Next day)

    Services - Big Tows

    Boat towing

    Car buyers

    Car towing

    11 More Services

    Fuel delivery

    Junk vehicle removal

    Motorcycle towing

    RV towing

    Flat tire repair

    Flat tire replacement

    Jump-start service

    Winch-out service

    Trailer towing

    Truck or SUV towing

    Vehicle towing

    Big Tows Photos

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    Carl O.

    NOPE!!! I would not recommend calling this place for a tow. My son's car broke down and needed to be towed. This place was dispatched by the roadside assistance company. The driver said that he would be there in 27 minutes, which sounded great since it was 10° outside and there was no heat in the broken down car. I went to wait with my son and let him keep warm in my vehicle until the tow truck arrived. 27 minutes turned to 50, which isn't horrible in tow truck standards but in this weather, that could have been dangerous. We saw the truck coming from the opposite direction but were surprised when the truck started maneuvering to turn to go down a side street. We were honking and flashing the lights to get his attention, but he just turned anyway. After he realized we weren't there, he called to see where we were. We told him and said we were trying to get his attention and he said "Oh, that was you on the side of the road?" After the car was on the truck, we started the short drive to the shop, which was in the opposite direction to which we were facing. To turn around, the driver made a u-turn at the nearest intersection ON A RED TURN ARROW!! Once we got to the shop, which was closed with no one in sight, the driver came and stated "I'm going to put it right here next to this other car." Not knowing where he meant, I got out to see. "Next to this other car" was part of the driveway for the business. BEFORE he began to lower the ramp to offload the car, I told him to wait until I check to see if there was a better place that it could be left. He proceeded to continue his routine of offloading the vehicle anyway. While the vehicle was still on the truck, I asked if he could pull around the corner and leave it in a better spot. His response was "Man, it's f***ing cold out here. I came to the car and asked you where you wanted it before I started. I'm leaving it right here next to this other car." I called the number on the truck and whoever answered tried to state that the driver couldn't pull into the lot behind the facility because he might get stuck, which was a lie the driver had obviously told him because the lot had been plowed. Before I could respond the call was "disconnected". My son called a different number and the person we spoke to said they were writing the driver up but that seemed doubtful. Highly NOT recommended!!!

    Angelo Z.

    By far on of the best towing companies out here they towed me from Chicago to palos park. they arrived just after 20min and dropped it off b4 I even got home. Much appreciated

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    2 months ago

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    2 months ago

    They tow cars that are not abandoned no signs stating don't park there. Scammers illegally towing cars and making people pay.

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    A-1 Towing & Recovery

    A-1 Towing & Recovery

    (18 reviews)

    A-1 towed my Land Rover to repair shop without me experiencing any issues. I was skeptical due to…read morejob request was via insurance app. The tow driver Tony called to say he will be arriving in 10 minutes to meet at my home, yet he arrived before me and waited patiently for my arrival. Long story short, my truck was parked in my garage, Tony had to be innovative using jumper cables and a jump starter pack simultaneously to get truck started. He took his time loading truck on tow bed and ensured my truck would arrive safely to repair shop. I'm not sure of A-1's history with customer satisfaction but Tony was truly professional, caring and is an asset to A-1 Towing & Recovery.

    Initial Review: Driver arrived and demanded an extra $30 cash fee to move my car from my garage to…read morethe street, despite me informing the company beforehand that it was in the garage. I declined and offered to push it out with my brother. The driver instead pushed it out himself and later demanded payment, which I again refused. He acted hostile, refused to let me ride with him, and made the experience unpleasant. This was my first tow and the lack of upfront communication, along with the aggressive attitude, makes me confident in saying I'd never recommend this company. Update: After posting this review, the manager called and apologized for the driver's behavior. He explained that charging to move the vehicle so it can be towed is against their policy. He also said they'd reprimand the driver and install dash cams on all their trucks to make keep their drivers accountable. While I appreciate the apology, it came across more like damage control than a genuine effort to understand what went wrong or prevent it from happening again. It felt like pressure to get me to change my review, not true accountability. That said, I'm updating this to two stars because I hope this isn't how the company normally operates. If they follow through on these changes and more customers share positive experiences, they may well deserve a second chance. For now, this is still my experience, so keep it in mind if you're considering their service.

    Big Tows - towing - Updated May 2026

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