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    DriveTime

    2.6 (5 reviews)
    Closed Closed

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    Big Tows

    Big Tows

    3.0
    (22 reviews)

    This was the best towing experience ever they turned a somewhat unfortunate situation into an…read moreoverall amazing and genuine experience. I hear Mike as the driver that came out to assist us with a flat tire. He's overall an amazing guy. We had a great conversation. He was very friendly helpful, and I enjoyed meeting and talking with him. This company was very respectful kind, and in my opinion deserves more than five stars. Their services are definitely worth every dollar if not more thanks Mike and thank you. Big tow for your help today.

    David is rude and disrespectful and referred to me as "lady"!!!! I wrote another long review on…read moregoogle when I looked them up. They were dispatched by AAA. Horrible, Horribl, Horribl. There was an issue with my upgrade on my renewal and David said it's showing basic so lady you either pay us or you won't get your car and told the driver don't do anything and prepare to take it back. Of course I called AAA and now I have a problem because until the matter gets resolved I have to pay for horribl, disrespectful service from DAVID. I wasn't with the vehicle I was on the phone my mechanic said you don't have to talk to her like that. I start asking questions about who I'm paying because I didn't know the name of the compan. David says can you just pay so we can go! Excuse me!! So I asked David would you give your debit or credit card information to a complete ride ass stranger or company with none of their informatio. He said no, I then said well you need to answer my questions so you can go!!! As long as David is employee with Big Tow absolutely no one should use this compan!!! He is a poor representative of this business!! I work too hard for my money to be mishandled and disrespected and still have to pay $126 it just doesn't sit well with me at all!!!! I'm writing reviews everywhere including the BBB!!! Without paying customers and contracts "DAVID" you can't get paid!! Big Tow you can find better staff!!!! I'm "LIVID"!!

    First Response Towing

    First Response Towing

    1.7
    (23 reviews)

    First Response and the driver they sent was great…read more Called up their dispatch office to verify that they got State Farm's request and when would the driver be there. Showed up sooner than first indicated! Overall quite pleased. I think the ratings on towing companies are probably skewed way downward as most have no idea who the towing company is and would just as soon block the experience out of their mind.

    0 stars. HORRIBLE EXPERIENCE. The text I received said they would be there in 65 to 95 minutes…read more They showed up 3 1/2 hours later. I told the driver I wanted my vehicle on the stinger because of damage to the front wheel. He said it would be fine on the flat bed then had me drive it on the truck myself. Instead of dripping it at the body shop and putting the keys on the drop box they took the vehicle to theor tow yard... supposedly. The next day when the repair shop called Agero... the company the insurance company uses to provide local road side assistance... they were told the car was there and they had pictures of it by a Busy Bee garden center. That is nowhere near the body shop... it is, however 2 blocks from the tow company. Why was my vehicle sitting on a public street 2 blocks away from the tow yard for 2 days. When the vehicle finally showed up at the shop the entire front passenger wheel was destroyed, bumper, fender, Upper and lower control arms, tire, tie rod end, half shaft ripped out of the front differential... approximately 5 thousand dollars worth of additional damage​ done to the car. No one can tell me where my car was for 2 days or why it was missing or why it was damaged so much when all they had to do was drop it off when the incident happened. DON'T EVER USE THESE CROOKS!

    DriveTime - carbuyers - Updated August 2026

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