Customer service is the worst. They came out to bury the fiber, I told them I wanted it 6 inches…read moredown so when I aerate my lawn the fiber line would not be damaged. They only we down maybe 2 inches. I called to have the bury it deeper and all I got was a run around. I told them that when I aerate and the fiber line is cut all the repairs are on them not me. Update Customer service called and had 3 techs out within an hour, they reburied the fiber line to the depth needed. It took a lot to get it done and thankfully they finally responded.

If you're considering switching to Fiber First, my advice is simple: wait (or better yet, don't)…read more The sales process was polished. Everything that followed was the exact opposite. We were promised faster speeds, a static IP, and a lower monthly bill. Since both my wife and I work from home, we specifically requested a Saturday installation to avoid interrupting our jobs.The installation never happened. The installer couldn't complete the work because of a conduit blockage. Two days later, a construction crew arrived, never knocked on the door, never explained what they were doing, trenched through my front yard, and cut my existing internet line while I was in a Zoom meeting with my employer and my wife was teaching a live online nationwide class to 1000+ people. Our internet went down instantly...and remained down for days. My wife then unexpectedly encountered a worker inside our fenced backyard because no one had informed us they needed access. He could not communicate with us in our preferred language. The crew left. No installation. No internet. A trench through my yard. Then the phone calls began. More than 20 calls later, the answers rarely changed: "It's been escalated." "Someone will call you." "A contractor will be there in 10-14 days." Those promises came and went. The salesperson told me to purchase a specific router before installation. The installer later told me it wouldn't work and had to loan me another router instead. As I write this review, the temporary cable is still laying across my yard. The one exception was Laura in customer service, who actually took ownership of the situation. Without her, I honestly don't know if we'd even have internet today. What frustrates me most isn't that mistakes were made. It's that fixing those mistakes became my responsibility. Every meaningful update required another phone call from me. Every promised deadline passed. Multiple appointments set only for them to "no call, no show". Every step forward seemed to require the customer to push the process along. There was no meaningful apology, no service credit, no discounts, and no acknowledgment of the disruption to our jobs, our property, or our time. A company should be judged not by how aggressively it sells its service, but by how it responds when things go wrong. Based on my experience, I cannot recommend Fiber First.

Mark was super helpful and personable. I​ feel like communication and trust is​ essential in any…read morebusiness and I felt really taken care of with BeeConnectedNow. They took so much pressure off our plate which allowed us time to focus on the things that really mattered with our new home.

As a new Texas resident can I just say the way Texas handles its electric companies is STUPID. 100…read moreor so companies. Really?!? I am so happy I contacted BeeConnectedNow. Contessa helped me find the best electric company for my needs as well as the best Wifi provider. I highly recommend this small, woman-owned family business.

Jessica Calles is the only person from Verizon who would help me when my new iPhone 17 Pro Max…read moreexperienced USB port failure - it stopped transferring data. I have Apple Care and Verizon customer service said it would be at least 2 or 3 weeks before I could get my phone replaced. I went to the nearby Apple Store and they said they could repair the phone in a few hours after receiving the part. I went with Apple. [aside: if the phone can be repaired, I was told by the folks at Apple that the major carriers refer to them for warranty repairs anyway]. The only "problem" was that the repair required a new enclosure and logic board, so a brand new set of IMEI numbers and new serial number. I had to contact Verizon to reactivate the phone. The first woman from Verizon's customer service treated me like I was an idiot for having Apple do the work. She was condescending and rude and claimed I had replaced the phone without Verizon's authorization. By the time I get to Jessica, she noted the new IMEI numbers and reached out to her manager and another contact and had Verizon add the IMEI numbers to their network and got the phone working again. Jessica is the one who got it done, and she is - hands down - the best public-facing employee Verizon has and is the sole reason I didn't cancel my new contracts, return all phones and go with another carrier. Hopefully Verizon will read this and get with her to find out why she's so awesome and then train their other public-facing employees to be like Jessica.

Greg was an excellent rep who laid out my payment plans (printed a copy of ever offer)…read moreSo I could understand better my benefits. This gentleman was very patient in answering my questions made my switch from AT&T to Verizon seamless. Overall great experience, I highly recommend version over AT&T!!

Skyboost gave me high speed data for just outside of Dallas…read more Very fast and affordable. Streaming is a snap. Easy to install with no long tee contracts. Beats all of the other providers hands down. Thank you Skyboost!!!

We paid Sky boost $1,000 and they did not put any equipment and refute to return our money. They…read moredon't answer my calls or emails

We have had problems with latency and inconsistent speed. AT&T always comes and says all is fine…read more Ben and a team member came to the house and did a thorough troubleshooting--something ATT never does as they're only responsible for service to the house. We have a lot going on with smart devices, many devices, TVs, and gaming. He pinpointed some areas where the devices weren't getting optimal speed, listened to our specific needs, and devised a plan. Value was great and frankly he is likely under-pricing himself. Highly recommend if you have problems with your home network.

From the owner: At RMK Network Cabling - Data Voice Fiber, our mission is to provide top-notch cabling solutions…read morefor outfits of all sizes. We strive to keep businesses connected and productive. Our team of experienced cabling professionals have expertise in a variety of areas, including- Voice, Data & Fiber. From new construction design and buildouts to adding and repairing of existing CAT5E/6 and Fiber cables. We take a personalized approach to each client's needs, working closely with them to understand their unique challenges and develop customized solutions.

Well my mother in law locked up her phone the young man who helped us out was great…read moreHe wasn't able to reset it due to my suegra not setting up A Google account so She buys another phone 4 in 5 years But not due to T-Mobile Operator error in this instance

We just traded in our old phones tonight and Celeste was great. She handled both our data transfers…read moreflawlessly and we're both happy with our 16 pro max iPhones. We love T Mobile anyway. Best carrier we have ever had. .

Just as the other reviews said, David was so kind to talk over my Wifi issues with me on the phone…read moreand he came up with a simple connection solution -- that worked! He knows what he is doing and I heartily recommend him for your Wifi issues.

He ran a line from the router to the garage and put an access point out there, since that's where…read morethe signal used to die. A few weeks later my wife couldn't get her laptop on it and called the cell number he'd left on the fridge. He picked up, walked her through it in about five minutes, no call center. Turned out the laptop was still hanging onto the old network name.

The interruption of service could be improved. It's ridiculous to try to work from home and have no…read moreinternet capability. There is literally constantly an issue. And when it happens it's typically for hours. Beware! My service was $59.99 monthly. It drastically went up to $79.99 last month with no notice. The only thing the Spectrum rep could say is that I no longer qualify to receive any discounts. My auto pay was shut off due to fraud on my bank account. She said now I no longer qualify for this auto draft discount when I turn it pay back on. Why would that be? They are shady. I am looking for a better more reliable service. I would NOT recommend Spectrum to anyone. I have many friends and family that also use them and we are ALL switching.

The store is closed! I drove there, Because it's where I got my service when I started. It still…read morecomes up on Google maps. The people were most unfriendly, maybe that's why it's closed now.

We have been using OneSource since 2002 for internet and cable. I have never had any issues with…read moretheir cable and on the odd occasion that our internet has gone down, OneSource has had a technician come to our property within a couple of hours to fix it. Who does that anymore? You can't even get the other guys to come to the phone in a 2 hour timeframe. We bought a HD Tivo and OneSource let me swap out my old cable box for a Mcard that supports HD TV at no charge. I have to say that I am very happy with OneSource and glad I didn't switch to Fios as now I would be getting Frontiered to death...

Absolute teribble internet goes out all the time picture quality when it's a busy day is terrible…read moreand then they wanna try and charge u fees all the time for some dumb stuff I do not recommend

Brittney is definitely hope for the future of Verizon! She took time helping me with all of my…read morequestions. She is knowledgeable and communicated suggestions for future up grading. Mostly I felt valued as a customer of Verizon something I haven't felt in a long time. I am old and needed that extra care that Brittney provided. I will always go to this specific store in Grapevine on William D Tate. to see Brittney.

Typically good products and cell phone service. Customer…read moreservice in general has always been one of indifference leading to trials at other brands. Big and good enough to not care.