This is a good hardware store, but nothing out of the ordinary...except for Don. Super helpful. And as a builder himself, he knows his stuff inside and out. He is helpful not only in finding the right tool for the job, but in actually giving advice on how to actually do the job properly. read more

This is a great neighborhood hardware store. The customer service is SUPERIOR. They actually have people who know the store, the inventory and often they also know "how to" Please patronize this store so they stay in business. Have been shopping here for years! read more

my go to location for finding hardware. The assortment is the best in town, and the staff is always ready to help in the search.

Easy to forget about, this True Value is a gem. Huge selection of products, and very knowledgeable staff. Tired of the same junk at all the big box stores? This True Value will make you a believer. It's worth the drive! read more

They seem to have everything I ever need and they know exactly where it is located. Customer service is going the way of the dinasaur everywhere but not my local True Value. Sure hope they never close the doors or I will be lost. Where else can you find a metric bolt every time with the right size and thread angle? Never had a key cut that didn't work. Keep up the good work and thank you for your service to the neighborhood. read more

So many helpful sales reps in this store. I felt welcome immediately. There was always someone nearby to answer questions to be sure I purchased the correct items for my projects. The variety of goods is really surprising, too. Home goods. Garden supplies. Toys. Home Depot is great, but I always feel like just another shopper. True Value made me feel valued. The prices were just right, too. I'm sold. read more

Does not carry accessories to their products, employees dont seem to know what they carry and are unfamiliar with Jewlery hobbies or items needed for it. Every time I go to a True Vallue, i leave to go get the rest of what I need at Home Depot or Lowes. Its occurred to me, why do I even shop there anymore. I want to support the little guys, But damb, if this is the consistency of service, I dont want it anymore. read more

Kevin was so helpful with me and my son! There are always plenty of employees ready to help on all Projects! read more

Love that all the staff is wearing masks. Joshua J was right there to help me find everything I needed to finish my project. Then helped me find a gauge that I had been searching for on line, and there it was in my local True Value! read more

I have been a fan of this store since 1993. The retail is great. But be WARNED about their SMALL ENGINE REPAIR. I took my chainsaw in for a gas leak. Two weeks later they said they fixed it by replacing hoses. When I picked it up I immediately noticed they had put the chain on backwards. I brought it to their attention and they corrected that. That is UNACCEPTABLE attention to detail. They told me it ran great. After payment I went to the parking lot and tried to start it but there was no gas in it. I assumed they emptied the tank after testing. Wrong assumption! When I added fuel to the tank it did run great but still leaked fuel as before. I took it back and they inspected it. They told me it was because of a cracked tank. Over an extra $100 for parts and labor. Why didn't they find this to begin with? I paid over $60 for a problem they missed! I am not recommending using their small engine repair. It is obvious they are not competent to diagnose and repair a problem. No complaints about the retail side of Truvalue. read more

the workers here truly slayed. they helped us find parts to fix our furnace. and even got plastic out of our bolt cuz we dumb. as a girl and a gay we needed the help read more

This is a great, local hardware to shop. They generally have everything I need for a project.

Love this store, it has so many unique things. People should really consider True Value before going to Home Depot

This is a great in town hardware store. Right next to Rite Aid, and Albertson's across from the University, it makes it an easy stop for whatever you need. I am known to frequently loose my house key (how, I don't know...), so I seem to make it in here pretty often to get another copy. Keys are made while you wait, or shop for light bulbs and whatnot, and they are super cheep!!! So far, my experience with staff has been that they know everything that they have, and exactly where it is, which makes your shopping experience that much easier. I have also been rather successful with Charades when trying to describe various swamp cooler parts that never received names in my upbringing. read more

I really like this store and plan to start using it as a regular go to store for all my home improvement needs. This store has things that the bigger box stores don't have. Hard to find items, I've gone there twice recently and the staff (Josh and Stephen) have both helped me find what I'm looking for. Great employees that were very helpful and friendly read more

This is my favorite store. Small, hometown friendly and they have pretty much anything you need from a hardware store. But the best part is the customer service. Everybody is so friendly and helpful. On shop here first before I shopped at one of the major hardware stores read more

I love coming here! Everyone who works there is super friendly and I always am surprised by what I find there. They carry some really cool stuff along with all the usual hardware store items. read more

Always have what I need for my business, very helpful and even will do special orders for items I need in a timely manner. John is one of the nicest guys there, thanks again for all the help when I need it in a pinch! Will always shop here. read more

This store seems to have everything even though it isn't that large. The staff is always asking if you need any help. Prices are fair relative to the other stores in town. read more