I sent flowers for my mom for her Birthday. They were beautifully decorated and delivered on time. Grand Florist did an incredible job and help make me look great read more

I ordered 2 baskets of flowers to be delivered by Grand Florist. This was done over the phone and I never saw the flowers. They were beautiful. I highly recommend this florist. read more

Every time I go to Grand Florist, the florist who works the front is always so helpful. They always know what I'm looking for! I've never been disappointed. They are nice and kind and helpful. read more

I ordered for Mother's Day. When I arrived to the nursing home the flowers are totaling diff from the description on the website. I am so disappointed and my mother was also upset. I emailed to show the flowers received and their online descriptions. Where are the roses ??? That's what my mother wanted. She want some roses. Wouldn't you be mad if you paid $68 for this ? I agree with last few yelp reviews, this florist is not going by the online description to make these bouquets. Think again if you are using foryoursflowers to order. read more

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This florist does not even deserve one star. The bouquet that I ordered from the website was nothing like the one pictured. Such a shame, as they used to have a good reputation. read more

Grand Florist - This is what they sent - Florists Near Me - Maspeth, New York

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Absolutely terrible! I am so disappointed in the arrangement I received versus the arrangement I ordered. Not even similar. Frankly, I am embarrassed that they sent this to my friend! I spent $85 on THIS!?!?!! I could have purchased something nicer from a supermarket! read more

Grand Florist - Florists Near Me - Maspeth, New York

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On January 5th, we knew we walked into the best florist around. When ordering the floral arrangements for my mother's wake, we felt at ease due to the expertise of the owner. He understood exactly what we wanted, and we wanted trusted his process. The Lavender Tribute Collection was beautiful! My family will now be using Grand Florist for all of our floral needs. D. Pantelidis read more

What a terrible florist. If I ever use a 3rd-party flower delivery company again, I will specifically ask that they NOT use Grand Florist. I ordered what was called the "Egg-cellent Pastel Bouquet." They tried to switch it out for something called the "Easter Egg-Citement" bouquet. The flowers ordered were supposed to be a pastel pink arrangement, they sent yellow. The vase was way too narrow for the arrangement, didn't have the Easter eggs in it, roses and other flowers were broken at the stem. With delivery fees, tax, etc., I paid $74.82. What was delivered looked like it should cost no more than $30 - tops. When I called them to complain, they told me there was nothing they could do. The young man who answered the phone would not give me his name. A young lady came on the phone and refused to give me her name as well. I asked to speak to the owner. No luck there either. "I'm sorry, ma'am, there is nothing we can do. You'll have to call who you placed the original order from." You can call me "ma'am" and say "sorry" all you want, this does nothing to rectify this issue. I was so frustrated at their inability or unwillingness to make this right that I was yelling. Shame on you, Grand Florist. There was much more that could have been done to remedy this, but your employees took no initiative to do so. Apparently they skipped "Customer Service" training. If I could give Grand Florist zero stars, I would. read more

Grand Florist - Florists Near Me - Maspeth, New York

I would like to thank grand florist for doing an amazing job on my daughters graduation centerpieces. when I walked in to the florist, I had no idea what I was looking for, but with guidance of the professionals at this family owned Flores, I was told they know exactly what to do and I trusted them, and for sure they prove themselves 100% ,The flower arrangements were exceptional. they were so beautiful and elegant. Experience from the beginning to the end was amazing. They even came to the venue exactly the time that they said all the flower centerpieces were placed on the tables. all my guests were amazed how beautiful these arrangements were I would highly recommend grand flowers for all your flower needs. thank you Grant Flowers for making my Daughter's graduation party spectacular!! read more

Grand Florist - Flower centerpieces - Florists Near Me - Maspeth, New York

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Ordered flowers online that looked gorgeous and paid extra to get a fuller arrangement. However, that is not what was received. I am extremely disappointed in the price I paid and what was delivered to my relative. I understand it won't look exactly like the image but what was received didn't include the same flowers and was not worth the expensive price tag. read more

Grand Florist - What I ordered. - Florists Near Me - Maspeth, New York

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Excellent Service & Very Friendly Thanks so much XoXo You've Made An Unpleasant Time Much Easier... read more

Most beautiful flowers. What a gorgeous & abundant arrangement. I will buy from here moving fwd! read more

Grand Florist - Florists Near Me - Maspeth, New York

GRAND RIPOFF. My in-laws had flowers delivered to us from Germany for Christmas and were in shock at what we ultimately received. The "bouquet" we received was off by a long shot, starting with the $.99 fish bowl vase instead of the red medium vase they ordered to the complete lack of roses in the bouquet (see pics). We received a bouquet of cheap carnations and gerber daisies. Gross misrepresentation. Maybe they thought by having an order placed by someone out of the country, this was something they could get away with? Not sure, don't care. When I reached out to the store the Saturday after Christmas, to call them out on their bait and switch, the VERY RUDE male with a Greek accent offered no apology, took my information and said he would look up the order and call me back. After 2 hours I called back to get a status and he told me I would have to wait until Monday because he was busy filling orders. I told him that was it was unacceptable since the the order had been placed weeks ago and they were already paid for their service. He insisted I had to wait until Monday, and came up with multiple reasons why it was not their fault: (1) I should have called them sooner (I did not know there was a such a huge discrepancy with the order until after Christmas when I was provided with a picture of the intended bouquet), (2) it was not their fault because it was placed online and should contact Teleflora, and (3) my in laws should call then from Germany to rectify this not me. I informed him that based on other reviews this was a conman practice and said I need a call back sooner than Monday or I would visit the store myself. He then promised someone would get back to me before 2pm the next day. Which someone did and basically, although she was much more cordial, passed the buck and told me they received the order from a florist in CT. Which makes zero sense. When asked if she could email me the order from them to their store so I could understand where the miscommunication occurred, and was first told no, and then I could possibly receive it via e-mail if I didn't have a fax machine (hello, 1985). Still waiting...I don't recommend this place in the least. Send a fruit basket instead of using this place! read more

Grand Florist - What was ordered for me... - Florists Near Me - Maspeth, New York

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They were very accommodating for a last minute order for funeral flowers - called at 12pm on a Sunday and they delivered them around 2:30pm the same day. I asked for a mix of pastels with blues, pinks, yellows and was very happy with the arrangement they put together in basically 2 hours. It had really nice contrast and turned out beautiful - I'm quite picky with my flowers I thought these were really nice, very full, nice mix of types of flowers, (Wasn't just carnations/daisies, but also had some roses, hydrangea and lillies as well - note, carnations and daisies are expected for an arrangement of this size). Would definitely recommend for any funeral needs and will definitely try them out for other holidays as well. read more

Grand Florist - Florists Near Me - Maspeth, New York

'm still dumbfounded by how bad my experience was Ordered Valentine's Day flowers. Was home all day. Left 2 call back numbers. Flowers never showed up. At 7pm I went to just pick them up myself. I asked for some sort of discount or help considering my delivery never showed or called and it ruined the whole point. Actual quotes from the idiot in charge: "I don't know what to tell you. I'll give you 8 bucks back but only cuz I'm feeling generous" "My delivery guys don't just drive around all day. Maybe you went and got a bagel or your buzzer is broken" "I'll check what happened tomorrow, I'm tired today"(he never called me as promised) I asked for an apology and was told no. An associate told me I should leave because I've "caused enough trouble" Astonishingly bad experience with the staff over an issue that was 100% their fault. What was the point of waiting by the door and leaving 2 numbers to call in case of issue? read more

I would give this place zero stars if possible. My flower delivery never arrived and when asked, the owner was disgustingly rude. Did not apologize to my boyfriend once and stated it was probably because he "went out for a bagel" or "the buzzer was broken". We were home all day (we work from home) and nobody rang the bell or called us at any point. If you want nice flowers that actually get delivered, do yourself a favor and go elsewhere. This place is terrible. They included a ton of carnations and one rose in the whole arrangement..after charging a ridiculous amount. I'd recommend urbanstems.com if you want good quality flowers and seamless delivery. read more

I would like everyone to see the beautiful flowers from Grand Florist. I was so shocked at how beautiful these arrangements were. Absolutely amazing! read more

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Ordered flowers through Teleflora and selected Grand Florist since it had the best reviews of all the places available on the delivery date I needed. I took a picture of what I ordered along with what showed up. I made extra for a premium bouquet which is supposed to be full. Looking at what showed up, it is definitely not full and it looks like the florist just grabbed random left over flowers and threw it in a vase and slapped on an ugly large bow. They tell you that they do, do substitutions due to availability but come on, this looks so vastly different! I'm starting to think with any company or shop, just to not to mixed bouquets because they end up not looking like what you ordered. Things like straight roses, or straight daisies, seem like they will be less likely to show up looking like how they were supposed to look. I notified Teleflora and they are giving me 30% off the price (with tax and delivery was just under $60) Only reason I'm not giving it 1 star is because my grandmother actually liked the flowers. She has no idea what they were supposed to look like though. Also the vase was actually kind of a cool looking vise. I would not use Grand Florist again. read more

Grand Florist - What I ordered - Florists Near Me - Maspeth, New York

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My boyfriend send me these flowers and what he said was that's not what he ordered. He sends me flowers every other week and last time he ordered from some place the flowers would die in 3 days but never got upset it's just i didn't like the fact they died and this place the flowers came and he was so upset cuz it wasn't what he ordered. There is literally one rosè. Why would you compromise with something like this cuz this is basically someone trying to say they care. read more

My mom passed away in June after a long illness. We went to Grand Florist to order the funeral flowers for her because we wanted the absolute best. The flowers were magnificent. I am not exaggerating. Fresh, full, stunning. We ordered the bleeding heart which was so amazingly gorgeous that we cried. The casket spray, the large cross, even the rosary beads were wondrous. I will post pics as soon as I figure out how to do that. And they were not at all expensive compared to the many florists in the Queens area. Perhaps some of the negative reviews when ordering through Teleflora are the root of the problem. You should always call a florist direct if you cannot visit them. read more

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Although the flowers were nice per my friend whom I sent them to..... they were NOT as pictured on the website. I called to ask WHY they didn't call me to advise on the substitution of flowers they w were different color and size as well as the added greenery as you can see from the photos attached.. the man who made the arrangement was VERY defensive and dismissive before I could even finish my question.. he TOLD me I got a very nice bouquet and I should be happy!!!! WOW. Such poor customer service and attitude I am appalled and disappointed. I used this florist to support our local business and neighborhood but if he keeps up this attitude he will close for sure soon enough. As someone who's worked in customer service my entire life I would have been happy with him simply stating they didn't have xyz in stock .. instead he turned me off to ever shopping here again. read more

Grand Florist - What i ordered on the website and did not get clearly - Florists Near Me - Maspeth, New York

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I had a Wedding in April and I chose to have Grand Glorist do my floral arrangements from a family recommendation. Up until the day i felt so bad because i would bother them with questions and calls and changes but they took everything in stride and helped me every step of the way. Lou was fantastic and very to the point! he was able to tell us what would look good what would work what wouldn't etc. Also, last minute it was decided by family they wanted a flower arrangement to place on the car a day before the wedding! Lou was able to take care of everything and everything was at such a fair, reasonable, and cheap price! (once you say wedding you'd expect to pay double the price but everyone was great here!) I recommend Lou and Grand Florist for all your floral needs as they did a beautiful job on my wedding day. read more

I hate to leave a negative review but I must. I have received a fruit basket from a neighbor 3 years in a row from the Grand Florist in Maspeth. I have been disappointed every time but I feel bad telling my neighbor. After today I don't have a choice. The proof is in the pudding. Hopefully Grand Florist learns from this. Checkout the pics. I say no more. read more

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Go elsewhere, flowers arrived wilted and dead. The baskets are filled with 99 cents candies.

Just received a birthday arrangement from Grand with a mylar balloon! From the heavy vase, clean water and blooms that are going strong over a week later, they are fabulous! Roses, lilies and beautiful hydrangea plus. Highly recommend this floral artist! Thank you. LP Bayside read more

We ordered flowers for my grandfather's funeral and were more than happy with what we got. The flowers were absolutely beautiful, fresh, and exactly what we wanted. We had no issues with delivery and the prices were completely reasonable. We highly recommend them and will definitely be going back to Grand Florist for any future floral needs. read more

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Do yourself and a favor and STAY AWAY FROM THIS PLACE. Save your time and your money. They are a bunch of RIP OFFS! I ordered a bouquet of roses and lillies and what I got was CHEAP CARNATIONS. They don't care about their costumers. All they do is charge an arm and a leg and give customers CHEAP flowers. STAY AWAY. read more

It's actually funny and sad at the same time because as I see the reviews, I see that I am not the only one who is getting scammed. The funny part is that how can they have the audacity to send you something nothing that remotely looks like the picture of what you are paying for. This is the worst florist I've ever done business with. if you look at the picture, they stuck the bow inside the arrangement to make it look fuller. The nerve. The picture actually looks good compared to what it actually looks like so you can just imagine. read more

Flowers always fresh, not expensive Delivery on time, nice staff. I like this place. read more

If I could give them lower I would. This morning I went to them to buy roses for my girlfriend for valentines day. I initially asked for a bouquet and was offered a dozen roses for 80$ then I told the guy give something better I have a budget of 40. Revived 6 roses half of which were already dying but I didn't notice due to how the guy wrapped my flowers in lots of paper. Later I went to 14 and saw a much better bouquet of roses that had 15 roses for only 25. I felt completely ripped off by these guys. I will never go back again. -ps it is partially my fault for not checking the average price of roses for the valentine season before hand but I still can't believe how much of a rip off this place is. read more

My family lives in Maspeth so whenever I want to send flowers, I order online from Grand Florist. They are always reliable and I get rave reviews from the recipients. I placed an order yesterday for Mom's birthday and she said the arrangement was the most beautiful she had ever seen. The flowers were very fresh and smelled great. The florist even called me this morning to ask if it was okay to make a substitution on the vase. Mom said the vase it came in was a lovely ceramic one, which turned out to be even nicer than the glass one on the website. I would definitely recommend this place if you need flowers delivered in Queens. read more

Flowers look great. Ordered them and had same day delivery. They were very good on trying to deliver them by a certain time. They couldn't promise me that due to the weather but they made it just on time. Will order from again. read more

I ordered flowers to be sent to a funeral in honor of a beloved friend. I spent much time on their website looking for the perfect arrangement that my friend would have loved. I am from out of town, so I had to trust that they would do as I asked. The flowers showed up on time, so they get credit for that, but it was not the arrangement I wanted and discussed with them on the phone. My daughter attended the funeral and sent me a photo of the flowers. If they didn't have the flowers I requested I'm not sure why they didn't call me to discuss alternatives. Instead, they just sent something else. This just adds to the sorrow people feel when already dealing with death, then having to see that you didn't get the piece that you so carefully chose. read more

I have NEVER, EVER been so dissatisfied with a floral arrangement in my life!!! I may not have been thrilled with an arrangement but NEVER to the point of feeling this insulted. The whole purpose of spending over $100 on flowers is to get quality and hopefully, expertise in floral arrangements. I literally could've gone to Costco and picked up a prettier arrangement or made one myself with supermarket flowers. The roses were supposed to be a peach that i adamantly stressed at the store by pointing out the color i wanted... bottom line, they look yellow. Then i wanted the baby's breath sprayed gold which i had him show me in the store and yet the ones received looked like dirty baby's breath. They were in the cheapest generic vase and just falling in different directions like it was just thrown in the vase. I called the store and they apologized but in the next breath tried to justify that that was the closest option of color to what i actually ordered and paid for. How the hell do you seriously tell someone that?!? I paid for yellow roses... does that make sense to anyone else? She also said that there was no other way to arrange the flowers... how about just making them look presentable!!! I was forced to give 1 star just to write this review. read more

Grand Florist - The worst floral arrangement ever from Grand Florist (65-37 Grand Ave). Over $100 on this crap - Shame on you! - Florists Near Me - Maspeth, New York

I forgot my mom's birthday yesterday! Uh-oh! I called Grand Florist on a Sunday for delivery on a Monday. I chose the standard size, yellow basket of flowers, under the birthday celebrations. Wow! Just a beautiful and surprisingly large arrangement! The person on the phone said they can deliver same day (on a Sunday) but I said it was better the next day as my mom was out of the house on her birthday anyway! My mom (and dad) was so impressed with her arrangement! They love it! Thank you again! PS: Don't buy from 1800 Flowers or any other online agency. It's best if you call Grand Florist directly. I've learned from experience to never use 1800 Flowers as you never get what you paid for as they charge a premium and give the remainder to the florist. Support the actual small business owner by calling them direct :) read more

I just received a beautiful sympathy basket and it looks as fresh as the day it arrived. Very heavy and full of flowers. Meanwhile another basket I received the same day from another florist is almost dead. read more

A great little florist. I was going in to get ideas to get a certain someone a present, and they were very polite and helpful. Wonderful place. read more

Wow, reviews seem to be clustered at the extremes for this place. I luckily had a fairly positive experience here a few months ago. I came here to get my boyfriend's mom flowers for mother's day. I explained exactly to the florist what I wanted and he created it for me within 15 minutes. On top of that, I had an idea of what it might cost and it cost about 10 dollars less than what I expected. She loved them and the flowers lasted her a week before starting to droop a little. The gentleman I dealt with might have been the owner but he was very pleasant and skilled and the flowers were beautiful. read more

April 2012 Bride Absolutely beautiful flowers for our wedding!! First, the service was perfect. Delifvery was on time with beautiful fresh flowers. The floral presentation was perfect. We received exactly what we ordered for a very fair price. We would definitely recommend Grand Florist of Maspeth, NY in Queens, because they took the time to understand our wedding day vision and proved it with the delivery. Thank you Grand Florist for making our wedding day a floral success! read more

Great customer service! Willing to help and guaranteed fast delivery. Thank you Grand Florist! Beautiful arrangement!! read more

Grand Florist - Florists Near Me - Maspeth, New York