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    Grand & I94 Shell

    2.5 (6 reviews)

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    Shell

    Shell

    (6 reviews)

    $

    Got stuck in the bloody car wash. No help. After 10 minutes I backed the car, got over the rollers…read moreand exited just in time when the entry door closed. No help. The old man at the counter gave me a ticket for another similar car wash and said it's good for a year. The date of expiry was 30 days. The car wash is still not working, the 30 days have come and gone. I lost my money. This is the worst Shell station out of 12000 stations nationwide. Probably owned by an Indian. They don't even deserve a half a star.

    I've been using this Shell gas stations car wash for years and pretty happy with the results…read more My disappointment on Monday is with the owner of this Shell station. I pulled my SUV into the car wash, paid and hit the start button. Nothing turned on. I waited a few seconds and pressed the start, again. Nothing. So I then pressed the "help" button on the machine. Explained that I was stuck in the wash. The Indian man did not seem to understand and just hung up on me. So I waited hoping some one would come. But no one showed up. So I pressed the "help" button again. Same man answered, asking me "what?" As I tried to explain he just said "I will help" and hung up. But no one came... going on 15 minutes now I'm still in this thing with the garage door down. I try to back out but the door didn't move. I pressed the"help" again and this time told them I was calling 911 to get me out!! Of corse a guy came then, but it wasn't even a gas station employee. It was the chicken cook from a next door restaurant. He was talking to the owner on his cell trying to get the car wash to work... I said just get me out of here and give me my money back. In the end the chicken man said the car wash was broke "no kidding" and I should go in to get my money back. I wanted to scream at the manager for ignoring my calls for help and leaving me in there for 20-30 minutes. But they said he wasn't in. That's BS!! The chicken man said sorry and the cashier gave me a car wash code for a 8 dollar wash. Wow !! All that and they couldn't even upgrade me to a 12 dollar wash. TERRIBLE customer service!!! I should of called the police. Creepy and unprofessional people work there. I wish I could give it no stars.

    Grand & I94 Shell - servicestations - Updated May 2026

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