What a waste of time! The pumps are either not working or they grab your card and you have to have…read morea clerk release it for you. Additionally, it doesn't print the receipt out when you get a car wash, then again, you have to go in to the clerk to get one. The car wash is a complete ripoff as well. I don't expect much from an $8 wash, but the final rinse had soap in it. I had to go to another car wash to have it redone to get all of the soap off the car. I'm finally done with this station and cutting up the card. BTW... The Shell car wash across the street is fabulous.

For months, the receipt at the gas pump do not print out…read more You have to go into the clerk to get your receipt if you got a car wash. Every time I ask someone behind the counter when it's going to be fixed, they give me a blank stare. I want the convenience of the receipt printing out or I do not have to go into the store and get it. Going back, I will find another gas station with a car wash.

This location is actually a Shell station now, but the have a relationship with the Citgo gas…read morestation about a 1/2 mile North on Rt.45 where you can get your car washed. This car wash is by far one of the best around for an automatic car wash. All new cloth cleaning devices, under car wash, wheel cleaning, etc... The guys that work here are the greatest as well. Always a smile and top quality care! I've been going here for years now and will continue to as it's just that great.

From the owner: Quick stops. Quality fuel. Easy rewards. BP keeps you moving and with the earnify app, you earn…read morepoints every time you visit.

The gas pumps are not labeled as having ethanol (as required by state regulations) so I went inside…read moreto confirm on several occasions. None of the employees could verify whether the gas contained ethanol or not. This is important to me because I would rather use gas that is ethanol free if possible in my motorcycle. Is the gas really ethanol free; or is the required label missing? Who knows. Needless to say, I am very disappointed in the customer service at this station.

I used to love this store until the owner outed himself as a complete jackaloon tonight. I bought a…read morehomeless guy outside the store a breakfast sandwich and a couple of cans of tea. The homeless guy was being polite and was simply heating up his breakfast sandwich in the microwave (at the offer of a store employee) when the owner came out asked the homeless guy to leave simply because he was homeless. I asked him why and he said, "Because he'll loiter." When I told him he wasn't loitering, he told me he wouldn't negotiate with me. Was a complete jerk to the homeless guy and to me. I'll drive all the way to Wheaton to get gas before I give this ding dong another dime of my business again. What a clown.

03/28/26 - WTF usually gas is less in Lake County than Crook County. I was coming back to Chicago…read morefrom Greyslake today. I figured it would be cheaper at the Mettawa Costco well I was wrong unless the. Gas has gone up more than 10 cents or more/gallon in Niles IL. Gas has gone up $1.54/gallon since Feb 18

They have cruddy hours. They are open Sundays usually but…read moretell me they get a shipment Saturday morning and if they run out by Sunday that's too bad for Sunday shoppers. Since Saturday and Sunday probably are their biggest shopping days of the week you would think they would care to give Sunday shoppers a good experience at least equal to Saturday shoppers. You pay to get treated like a criminal at Costco. They scan your id on the way in and compare your cart to your receipt on the way out like we are all recovering thieves. Inventory and offerings are inconsistent and unreliable. Try not to grow to like anything too much because odds are it will be gone for weeks or months before you see it again or they will just stop carrying it altogether. Also be prepared to have pushy sales people accost you throughout the store. It seems Costco rents floor space and takes a cut of proceeds every week from different carnival barkers selling some new gadget, cheap jewelry, car remotes, or mobile phone services. They used to have good meats at good prices but it seems good meat deals are harder to find. Clothing offerings are pretty mediocre. They definitely could offer some nicer clothes than they do. They push more and more shelf space away from name brands towards Costco Kirkland brand. They do have decent gas for good prices and good deals on tires and installation. They sell batteries at good prices but don't install them which is something they should offer.

What started as a wonderful experience ended in disappointment…read more This wash has a lot going for it: affordable memberships, a quick system that usually just requires your license plate, and small touches from employees like a smile, a cloth, water, or an air freshener. For the most part, it provides everything you need to keep your car clean inside and out. Unfortunately, my experience went downhill. The license plate reader failed on nearly every visit, causing repeated delays at the entrance. A helpful employee once provided me with a windshield sticker to fix the issue, but I explained I don't put stickers on my windshield for safety and aesthetic reasons. That understanding allowed me to keep coming back and even recommend the business to others. The problem began when a newer employee saw me use the sticker, printed and kept my receipt, and gave me the impression I was being checked up on as if I had done something wrong. When I asked why, I was told in so many words that my setup wasn't acceptable and that they would "verify" things. Instead of resolving my concern, it escalated into an uncomfortable argument. Calling to speak with a supervisor didn't help either. I was connected with another employee who, when asked if they were actually the supervisor, replied with "more or less." Overall, what had been a business I promoted and enjoyed has turned into one I can no longer recommend. Miscommunication, unprofessional handling, and the lack of respect for loyal customers overshadow the positives.

Markias was Outstanding at the gas station located on Rockland Rd I went inside to inquire about…read morethe car wash and right away because of his Terrific Unique Customer Service I decided to fill up at the pump, Markias took out the necessary time to make me feel WELCOMED&APPRECIATED Give this man a raise, because he certainly Deserves it. He is a Great Asset to your company, because of him I have also enrolled into the Gas N Wash Rewards Program

Great staff and service. Fresh deli and sandwiches on the go. Have beer and wine. Bathroom very…read moreclean. Coffee always fresh. The owner even helped put air in my tire.

This store owner is rude and shouldn't be in business. I was instructed to go to Walgreens across…read morethe street to redeem a coupon for cigarettes and basically given an attitude when I politely explained that the cigarette company directed me specifically to there establishment. I def didn't fill up for gas here either.

I was a more than once a week Thorntons customer for over 12 years before my encounter at this…read morestation. I had an issue with a purchase and was not allowed a simple return for even swap or credit and was received rudely by the manager on site. I reached out to corporate over the situation and they ignored both my wife and I after an initial canned response. It breaks my heart to sever my once loyal ties with Thorntons over this station's poor customer policies and treatment. This was not my primary Thorntons, but the complete lack of customer appreciation by this station and the corporation led me to this.

Always impressed with Thorntons gas station, very clean and the gas is usually cheaper than big…read morebusiness stations like Mobil and Shell.

Scam Alert. I bought a lotto ticket that the bottom was cut off so unplayable. They refused to give…read moreme an intact ticket or my $25 back. if they sell a lottery ticket im legally entitled to a full one or non fraudulent card. that was all i asked for. The manager Liliana refused. i dont get why people fck over people for no reason or regular customers, is it a power trip, to scam money?

I keep emailing Yelp this is now a Shell but it never gets updated and there is a listing for the…read moreShell now on help so here is my Shell review: The lot is a little difficult to get in and out of but since all three stations match each others price on this block might as well use the more modern Shell. They are open until midnight and reopen at 5am.

Today we purchased the best car wash for our Jeep Grand Cherokee, but after the wash we noticed…read morethat on the entire drivers side, from front to rear bumpers, was still dirty. We tried wiping it clean but the dirt was now waxed on. The manager offered a new wash but adding wax made no sense. We agreed on trying the basic wash but that did not remove the dirt from under the wax. When I went to see the manager again she was unavailable, in a meeting. The cashier helpfully pointed out that since the side of the car was not perfectly flat the brush could not reach. I decided to waste no more time. I suggest you do not waste your time or money on their best car wash. Otherwise this gas station is ok.

Great corner location with easy in and out access. Major improvement in this location. Monthly car…read morewash pass also works @TRIO locations! Pay once, wash all month!

The pumps don't shut off! Overfilled my car! I have a $900 dollar car repair. Because the pump…read moredidn't shut off. No help from shell GAS STATION WORKER. Drive to another gas station it's been a Nightmare! The shell gas station should pay the bill. Buyer BEWARE OF PUMP at this station,

If you're looking for a cheaper reasonably gas prices, this could be the best gas station compared…read moreto other gas stations. They have reasonable prices sometimes so check it out if you're passing by.