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Gran Meliá Palacio de los Duques

4.1 (16 reviews)
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Recommended Reviews - Gran Meliá Palacio de los Duques

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Red Level
Maylee W.

Beautiful 5 star hotel located in central Madrid - close to everything! Service at the red level was impeccable! Valentina, Christine and Jose, Pilar at the Red Level went above and beyond to assist us. We were fortunate to get an early check in, so wonderful since I arrived in Madrid at 10 am. Breakfast was superb- the poached egg cooked with the caramelized onion, truffle, Brie cheese and Parmesan was amazing, I had to have it the next day too. All of the staff was excellent, I love this hotel and would stay here again!

Spot where metal piece fell.
Dennis L.

La estancia está bien, pero lo que no es bueno es la unidad. La pieza de metal cayó del techo y casi me golpea en la cabeza. cuidado con la estancia. Muy peligroso casi me golpea en la cabeza.

Street
Three R.

Many folks who had experienced Madrid talked about how rude people are. I have to say our Hotel, walking the streets of Madrid and eating out we encountered nothing but beautiful, kind and engaging people. Our hotel was Top in food, service and the staff were engaging and supportive. We spoke English and when we had to broke in to Spanish. Yes someone actually said,"su español es perfecto para defenderte! If you are going to visit Madrid this is the place to stay. Palacio de los Duquesne.

The view from the top.
Pat M.

We would definitely return to this amazing hotel if we are fortunate to visit Madrid again. To begin, the staff is exceptional. From the individual who opens the front door, to the reception area, to the wait staff and finally, housekeeping. A guest's comfort is their priority. We enjoyed the comfort of the room. The king size bed with its comforter was perfect for the sleep we needed on day one and for the three subsequent nights. The property is kept in pristine condition. Each morning we enjoyed the breakfast in the lovely serving area. I would recommend that everyone go to the seventh floor to experience the beautiful views. In addition, this hotel is located only minutes from the Opera House, the Cathedral, and the Royal Palace.

Modern and up to date bath
Jim R.

A stylish luxury hotel that has undergone a complete upgrade in 2016 featuring modern comfortable room in a historic palace. We stayed for 4 nights in a Superior room on the 1st (in US that's 2nd) floor so we could just walk up the grand staircase to our room. There's a long list of features at this pricey place to like but unfortunately we had a hard time getting a good nights sleep even after 3 nights....by the 4th night we figured out a combination that finally got us more than a couple of hours of fitful sleep. Here's what worked for us:ditch the fluffy comforter and have housekeeping replace it with a light weight blanket (which the put into a sheet-style duvet), pull the blanket out of the duvet, but the a/c down to 19 (although given the "governor on the system, the coolest we ever got was 20.2-about 68 F). This way you can use the sheet alone or sheet and blanket to get a proper sleeping temperature (did I mention there are no top sheets on the bed only a bottom one? Pros: -very modern and up to date bathroom with high-end Hansgrohe fixturing -our room (126) had very high ceilings-12 ft -large king-sized bed with excellent pillows -his/her closets with plenty of space in which to settle in -very quiet room with just a bit of sound of chairs or something from the floor above and some sound from a patio wedding one night below our room -on premise restaurants and bar -plenty of attentive staff members all ready to assist from the moment you arrive-they even offer Cava during the seated Check-in process-our hostess Lorena was excellent -high-tech room (although it took a bit to figure out all the proper light switches) -in-room safe -courtesy turn-down service with nice chocolates -our room rate $$$$ included the sumptuous breakfast buffet that included an incredible variety of hot and cold items, fresh fruits and juices-would put even the most lavish Vegas buffet to shame! -great deck with small pool and nice views up on the 7th floor -great location with Opera subway station very close Opportunities: -like many hotels, they have a signature scent piped into the lobby and hallways-was a bit much for me but certainly not objectionable -Wi-Fi while free, was a bit slow in the room especially when all the businesses travelers logon in the morning -sleep quality-the comforter was too warm and the A/C to inefficient (or governed to turn off at night) on a VERY FIRM bed to get comfortable for a good nights sleep. Bottom line, certainly lots to like about this place. Had we slept better on nights 1-3 they might even be 5 stars

2bearbear @ Gran Melia Palacio De Los Duques Rain Shower & Bath Tub

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Review Highlights - Gran Meliá Palacio de los Duques

Valentina, Christine and Jose, Pilar at the Red Level went above and beyond to assist us.

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The Westin Palace, Madrid - Bathroom

The Westin Palace, Madrid

(80 reviews)

€€€

Cortes

The palace is truly fit for a QUEEN :3…read more Loveddd the stay here! Okay minus one for the extremely slow moving elevators but the room was really nice, service was excellent, and the breakfast was chefs kiss! The room was decked out in a beautiful gold with a sofa, table, and spacious bed. Amenities included WiFi, complimentary shoe cleaning, and glass bottles of water daily. The outside view was nice (top of the palace or something), bathroom was spacious with complimentary body wash, shampoo, conditioner, hand soap, and lotion. There is a coffee machine in the room as well as a small fridge with drinks and snacks priced per item. They had 2 robes in the room, velvet clothing hangers, and the softest room slippers. They have an awesome breakfast buffet, which cost 45 euros each day or about 30 euros if you pay for all days of your stay. The breakfast although stayed the same every day, were all healthy and fresh ingredients from creamy scrambled eggs, thinly sliced jamon and Manchego cheese, to fresh fruits, fresh juices, buttery croissants, fresh honey comb, pancakes, churros, and make your own omelet station. Also right across the street is the famous Prado Museum and The Cooking Clubhouse cooking class. Their service was excellent helping me load-in and load-out my luggage and there's even an indoor lounge and bar. Would come back 10/10, Salud!! :))

Most comfortable bed we have slept in. We got upgraded to a suite. It's vintage appeal…read more Pluses 1. Nice bed with Frette sheets 2. Great location close to museums and shopping about 10-15 minute walk or easy cab ride 3. Nice breakfast buffet 4. They let us check in early at 10 am Areas to improve 1. Turndown service at night was hit or miss 2. The 0400 taxi we booked with concierge the day before was missed and they had to call another cab the morning of 3. Elevators look like not updated since 1920- doors get stuck sometimes 4. 27 lounge was boring with too loud music 5. Music in the breakfast area is too loud and dance music could be improved 6. We were given a suite that was next to the service staff so it was very loud until late at night Highly recommended!

Hotel Plaza Mayor - Simple, modern and nice

Hotel Plaza Mayor

(4 reviews)

€€

Sol

(Spanish Below) small rooms but amazing view, the fact the…read moreelevator is tiny made it hard to transport luggage through the building. I had to send my luggage down the elevator and I had to chase it down the steps. AC works great in the room and it's very quiet despite being so close to a major street in the city. The buffet feels a bit short on variety and it's much better to head out into the city to find a place for breakfast, they have an amazing Espresso Machine in the lobby that was my daily for caffeine (about 1 Euro) but worth every Euro! Water is also for sale in the lobby, ask for EU Plug adapters in as the provide free of charge to borrow when I went on my trip. (Spanish) Habitaciones pequeñas pero con una vista increíble, el hecho de que el ascensor sea pequeño hizo difícil transportar el equipaje a través del edificio. Tuve que enviar mi equipaje por el ascensor y tuve que perseguirlo por los escalones. El aire acondicionado funciona muy bien en la habitación y es muy tranquilo a pesar de estar tan cerca de una calle importante de la ciudad. El buffet es un poco escaso en cuanto a variedad y es mucho mejor salir a la ciudad para encontrar un lugar para desayunar, tienen una increíble máquina de espresso en el vestíbulo que era mi cafeína diaria (alrededor de 1 euro) ¡pero vale la pena por cada euro! El agua también está a la venta en el vestíbulo, solicite los adaptadores de enchufe de la UE para que me los presten gratuitamente cuando salí de viaje.

Found this hotel in the Lonely Planet. Booked our room for 3 nights just a couple days before our…read morelate August arrival. Great price (Euro55). Double room with two comfortable twin beds and bathroom. The room faced the Calle de Anocha side. Very little car traffic on this small street. Small TV, but who's in Madrid to watch TV anyway? In room safe. Heavy curtains that kept out all the morning light. The hotel is on the southeast corner of the Plaza Santa Cruz. This plaza is nice and quiet. A couple restaurants, hostales, a bank, and a government building anchor this small square. Makes for a relatively quiet evening. Located 1 block from Plaza Mayor, 2 blocks from Puerta del Sol, and maybe a 15 min walk to El Prado. Its really got a great central location. The staff was really friendly and helpful. Free-wifi too. Sometimes it wouldnt work so great in our room, but there was a little couch area outside our room where it would work just fine on those occasions.

La Posada del Dragón

La Posada del Dragón

(14 reviews)

€€

La Latina

Extremely happy with this hotel!!…read more Fair to say that there are better hotels, but for which you have to pay more money. Which is exactly the reason why this place gets my 4 stars. For the money that you pay in the location it is, you can't wish for more. Very tempted to actually give this place 5 stars ... Where's that 1/2 star when you need it? ;) The location for this little gem can't get any better, located right in the heart of Madrid's tapas district: La Latina. The reception is located together with the bar, which may be a little confusing for some, but the service is so welcoming and friendly, that it poses absolutely no problems. You are not only welcomed with a smile, but a welcome drink, which is exactly what you need/want when you just arrive somewhere. The bar is also welcoming and well furnished with a homely feeling The room wasn't massive, but furnished with very modern and chic decor giving it a very funky upmarket feeling. The bathroom was also very modernly decked out. More space was given to the bathroom than around the bed, which I appreciated. The shower was also a walk in jobby, not one of these bath/shower combos which I have no time for (having no kids mind you). We had a room with balcony facing the street which was just perfect. Fair to say that come morning there was a fair bit of noise with rubbish trucks and the like waking us up, but to me this only added to the charm of the place. Experiencing the hustle and bustle of a city is exactly the reason I travel to such place .... Others I'm sure would not agree. Very nicely furnished (rooms, bar, restaurant etc.), sweet location, friendly service. What more could you want? Highly recommended!!

We got the best welcome of our entire tour of Spain at Posada del Dragon. And after a 3 hour train…read moreride and a rude cab driver, the smiling, friendly hostess who offered to check us in while we sat down and enjoyed free beer/wine and olives was much appreciated. The hotel is right on the popular Cava Baja road, where there is no shortage of tapas restaurants and boisterous, young night lifers spilling out of bars and restaurants and into the street from sundown to well in the morning. The hotel's own entire first floor is a restaurant, with an open-roof courtyard of tables. This sounds nice but presents a problem as the rooms surround this courtyard on the above floors. The noise wasn't *horrible* but it was definitely noticeable - talking, chatting, clinking, laughing - until midnight or so. The rooms are small but with good use of space. My sister and I shared a room, and the lack of mirror of any kind outside the bathroom made it hard for two of us to get ready at once. Also, the bathroom is a sliding glass door with frosted glass, so I don't recommend this for non-couple sharers or those who don't know each other really well. The breakfast buffet was €12, which seemed a bit steep for a breakfast, but the fresh juice and croissants looked tasty. The location was excellent -- we could walk to Mercado San Miguel, Plaza Mayor, Sabatini Gardens, and walking to Museo del Prado and the Reina Sofia was do-able if you wished.

Hotel Hyatt Centric - Restaurant

Hotel Hyatt Centric

(23 reviews)

€€€

Sol

Hyatt Centric has an excellent location, we were able to walk to many great restaurants in the…read morearea. The staff was wonderful, especially the doorman, who was friendly and welcoming at all times. Check-in was fast and smooth, and our room was very clean and comfortable, with everything we needed. We truly enjoyed breakfast each morning, especially the delicious soup they served daily (I miss it already!), along with fresh fruit and many other tasty options. The staff's warmth made the experience truly special. The hotel feels new, with modern décor, and they even have a coffee shop on-site that serves excellent coffee. I would definitely stay here again.

2 night stay while visiting Madrid. Definitely a more premium hotel from a price perspective, but…read morealso extremely central located so walkable to everything. Was able to easily catch a cab from the airport to the hotel at a fixed rate and got dropped off right across the street. Friendly arrival with bellman helping to bring luggage inside. Check in was also quick and friendly. Room was clean, spacious enough, and modern. Bed was comfy, however, the pillows were not. Knowledgeable concierge. Asked for a local restaurant, reasonable price, in the neighborhood, and they sent us to this Spanish tavern-like spot 5 min away. They even called the restaurant to make sure they could seat us before we arrived. The restaurant was hella good and there were no locals inside. Check out was also really easy. Quick and straightforward. Receipt emailed. Needed a cab to the train station and they helped to call one so it was ready and could fit all our luggage.

Hotel Europa - Upstairs breakfast seating area

Hotel Europa

(29 reviews)

€€

Sol

This centrally located hotel just steps from Madrid's Puerta del Sol was the perfect home base for…read moreour family during a recent six-night vacation in Spain. Our double room was spacious and comfortable, with a fully equipped bathroom, a small desk and a decent amount of storage space. And while our windows overlooked the bustling plaza, they were thick enough to block out the street noise four flights below. Service was outstanding throughout our stay, and the hotel restaurant was a great place to grab a coffee and pastry before setting out on the day's adventure. And from Hotel Europa, you can get almost anywhere in Madrid either on foot or by Metro, which has a main station steps away from the hotel entrance. Plaza Mayor and the Gran Via are each about a 10-minute walk, and the Royal Palace and Prado Museum are each less than 20 minutes. The busy Puerta del Sol has dozens of restaurants and cafes, and the massive El Corte Ingles shopping mall is conveniently located around the corner We were completely satisfied with our stay at Hotel Europa. It's an unbeatable location from which to discover Madrid, at a rate that's far better than some of the city's more upscale chains. We'll be sure to book here whenever we visit the Spanish capital.

The desk people are very helpful and I am liking the stay. The location is very convenient. We are…read morefamily of 4 and booked the room which has 4 twin beds which is very comfortable. I am not sure they have this in every room though. They have restaurant attached, this is the worst experience giving restaurant. The people aren't helpful and the service is worst.

Gran Meliá Palacio de los Duques - hotels - Updated May 2026

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