This supply store is located on Alameda in a busy section of town. All of your safety and mechanical needs can be met at one stop with plenty of parking. It's fairly new and sparkles inside with nicely organized shelves and fairly nice employees. I picked up my supplies and was able to browse for sale items and possible man toys for home and work. It's not exactly a store I would frequent, but when I need anything technical, I can usually find it here! read more

Grainger - Sales - Building Supplies Near Me - Los Angeles, California

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I drove 20 minutes to get to the store, and then waited another 20 minutes while the three sales associates stood around and talked with the customers each of them were assisting. No one went to pull an order or rang anything up. One customer was disassembling what looked like a new hammer drill while the sales associate just stood by and watched him. The female salesperson just talked with the guy standing at her counter. The third salesperson was just taking an incredibly long time to help the person he was with, After I'd been waiting in line for over 15 minutes, I pulled out my phone and used found a plumbing supply house in Glassell Park - 5 minutes from my house - and called them. It took them about 2 minutes to check their inventory and confirm that they had the sump pump I needed. I canceled my Grainger's order on-line, left, drove to Hirsch, and got what I needed 5 minutes after I arrived there. If you're an independent contractor, not getting paid for standing around waiting, I wouldn't waste my time with Graingers read more

I purchased watch batteries online and picked them up at the Los Angeles/Alameda location. It never occurred to me to check the "use by" dates on the batteries when they handed them to me. I got home, put them in the watch and they were dead. I checked the date on the package.... they were over a year and a half past the "use by" date. I phoned Grainger and they sent out replacements.... with the same "Use by" date. I went to Grainger at the Inglewood/La Cienega location and returned them. I cannot recommend using Grainger. I shouldn't have to check the battery dates before exiting the store....I would have hoped that the employees would have checked that plus I trust that they would carry fresh stock....that is the only reason I was buying from them and not from Amazon or ebay. read more

Grainger - 2017 date on the back - Building Supplies Near Me - Los Angeles, California

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I spent $960.00 on a few large quality heavy duty plastic dunnage tables, for my greenhouse. The largest one was 8 feet long. They all came in new un-smashed boxes, however inside the 8 ft box, the large table was obviously rammed in the side by a forklift, as it was split or hit from the side. And although i thought i was ordering from zoro.com, the shipping paperwork said shipped from "Granger"!!! Gee thanks Granger!!! Did Granger mark down a damaged item like most honest businesses, and sell it in their store? No!!! They decided to pack the damaged table in a new clean box, and ship it out to someone who ordered it online!! Way to big to return the item, and i had to epoxy it back together. Sad as i purchased a new table that hopefully would last. And now I have to stomach all the "Granger commercials" of their quality merchandise for those who get things done? I see how Granger "gets things done"! Shocking!!! Why spend millions on tv commercials and fk your customers?????? read more

I ordered a plastic restaurant bus tub and then after driving 30 minutes to pick it up I received an email that the order was cancelled due to being a "Covid-19 restricted item." It's a plastic bucket. I called the 800 number and they couldn't understand why it would be restricted but they also couldn't release it to me. They said I could drive an hour away to pick up a similar one from a different store. Thanks! read more

The Grainger website advertised a 30 gallon barrel. when I received confirmation of the order the actual size was 15 gallons. I wasted a week waiting for Grainger to fulfill the order. The price at the site was listed at $37.70. When I asked the rep at their chat site if they offered 30 gallon barrels he referenced a $454 barrel. This is Bait and switch. read more

If you want a healthy relationship with your customers getting destroyed than Grainger is the right place to go. I'm already 3 month in for my parts and every time something changed. Parts are missing, shipping delays, you name it. Don't blame it on Covid. Update your website, train your employees better and go with better suppliers. read more

Great shop, convenient downtown location. If you need tools or construction equipment, Grainger is a great resource. My "go to" resource for belts & motors for fans and a/c equipment. Their catalog is HUGE! Good service at this location. read more

Great location , they have everything it seems , the staff is knowledgeable, I can't run my business with out GRAINGERS .

Called to see if they had something in stock. Simple and common paint solvent. It took three different employees on the phone to figure out what I was even talking about. Finally, yes! You have it in stock! Can I come pick it up? Nope! Wait three days and then I can come pick it up they say. "Were like a Apple store" he says. Dude, Apple has what people need in stock not wait three days crap, they wouldn't be in business. So, I odered it on Amazon and it will be delivered to my door in two days. read more

Don't come here when they are having a meeting. They all stand in the back and watch you stand at the pick up counter. PS. When I call to ask for something don't say you can have it shipped to me tomorrow. (I'm calling you to come pick it up.... ) read more

RETURN/EXCHANGE PROCESS is a BIG CRAP!!! My Company Mistakenly partnered with Grainger in Providing our Safety Shoes and Making it Harder for Workers. Before we will just buy it from anywhere where we can Physically Test the Fit and submit the official receipt for Reimbursement. With the age of AMAZON and Ebay we can order Easily Multiple Shoes for Fitment & Return the Rest with FREE SHIPPING. At GRANIGER....Order ONLINE then if it has Problem and Fitment Issues & Need Exchange or Return...then GOODLUCK....Ship it at YOUR OWN COST! With heavy weight and large box Shipping COST is so EXPENSIVE so ONLY OPTION is to Spend Time to Drive to their "nearest" local branch to drop off the Shoes. What an INCONVENIENCE! Wish my Company will Severe their Partnership with Grainger Soon! read more

Great store first time here lots of products and staff was really helpful they even took time to show me multiple items to make sure I got what I needed . read more

They cancelled my online order without informing me. I have waited for 5 days for the merchandises to arrive. When I call them to check on the status of my order, they told me the order was cancelled and auto reply email was sent out by the system to notify me. I never received the email plus if the item is not available to sell to the public then they should say so on the website or item description, this is a very bad shopping experience. This company is not recommended to anyone. read more

What a waste of half of a day I call here to see if they have some supplies they said yes I get here they don't have any of them. Then the guy tells me they're not supposed to say they don't have something so make sure if you don't want to waste your day hanging out at Granger and it's not a fun place read more

Dan is so helpful, took us through all the steps of installing our loft ladder and answered all our questions - great customer service!

This place is great. If you ever need quality materials for your industrial home repairs this is the place. Check out there website, order on-line and pickup no waiting. read more

I have been doing business with Grainger for a long while, the thing is that they come up with these promotions to get you to speen like 299.00 and you will receive a free gift. I done this twice and the first took a year to receive the fist gift but they ran out of want hade picked so i got a speecker for a phone I know have been waiting since December for the next one and once again I have to take what ever they have. Come on Grainger If you cant fulfill the promos don't put them on your web site. mad yes mad.... read more

Did a text chat order with the Grainger Iowa call center. The online CSR" Linda" was awesome and helped me find what I needed.... then advised me of an additional discount that was available to me. Holy crap! Imagine that-- a person who cares about the customer who ultimately causes them to have a paycheck! I wish the in store employees were as helpful..... read more