The staff is so helpful, always happy to come here and avoid the lines and ppl at home depot The owners are amazing , always improving the warehouse read more

Great old school hardware store at downtown with a friendly and helpful crew, they were very kind and very helpful with some plumbing inquiries I had, fully recommended. read more

I will not spend a penny in this store staff is very rude kept getting off the phone and coming back with no answer, if you dont know what your doing quit and find another job. Worst experience i have had so far just asking do you have a item. And then he had me holding while someone else was talking to him very rude. These staff today is very lazy and just want the money they dont care about the customers period which is very sad we are who bring yall businesses like what the heck is going on in this world. Get another job or do better! read more

I was in a serious pinch, flat tire in a rental car without a spare and Hertz wanted to charge me for the tow AND a new tire if they were to help My regular roadside assistance could tow me to a tire shop for free, but any place would have been closed an hour before they'd even get to me Target was out of plug kits and 7th & Union was the only place for miles that might have what I needed I called, they had a plug kit, but I was 10 blocks away and they were closing in 12 minutes They said they'd already counted the register and were shutting down. I told them I would jog. They said they'd wait. But got there with 4 minutes to spare and they tossed me a free water for my troubles. Their compassion saved me a couple hundred bucks and/or 3-4 hours of headaches THANKS! read more

I have been coming here for years. Spend thousands of dollars on custom cabinets, doors, closet doors, screens, windows But, this was my last time. I came in last week to buy a couple window parts and spent several hundred dollars. I was told if I open the package I could not return item. I paid for the items and opened right away to make sure everything fitted and match my original part. This guy had a pissy fit, even thou I paid for it. He told me again, "you can't return" I understood and left. Today I came in to buy a few items, as usual, one employee asked, can I help you? While this other Manager/employee was next to him stated in Spanish "Don't help this guy". I have never been disrespected at an establishment before like this before. I returned all my purchased items except the opened package item. I would remind all my contacts not to patronize this establishment. This one star was too much to acknowledge this store. read more

7th & Union Hardware - Worst Punk Manager - Hardware Stores Near Me - Los Angeles, California

I came here for a plunger I can't believe the price on a regular old plunder that is not anything fancy is $29 that's insane usually about a $6 product at home depot or any other store they wanted $29 then I decided to go look at a bottle of windex that is normally a $1.99 to $2.69 bottle. These guys wanna 699 for a bottle of windex and I'm talking about just a regular old size. These guys are way price gouging a definitely recommend you guys going to home depot or any other place I was trying to support the small guy but with these prices forget it. I'm typically a guy who shops at Ace Hardware and supports the small guy read more

I had to leave a 5 star review! The amazing service I received you don't get at other hardware stores. They helped me with everything I needed with a smile. Thanks again big guy! read more

DON NOT go waste your time and your money in that place!!! I don't know how that business is still going with such TERRIBLE costumer service!!! I went there because I needed some boards to be cut in angle and they don't do that on home depot, first the man that attended me had such negative energy he kept telling me that what I wanted was impossible to do! I had to explain him how to do it and he told me to go back an other day because it was late and he needed more time for that. I returned an other day and again costumer service was terrible but since I was already there I explained him how I wanted the cuts etc. I went to pick them up an other day and the boards were dented and pained all over with pen. The two times I needed to pay something they took forever because their system was nos working, everyone seems demotivated in that place I WILL NEVER GO BACK THERE. read more

Javier is rude and unhelpful. I came to return an item he initially showed me without any interest earlier. Javier then said the manager is out so I cannot return an unopened item without the manager whose return Javier did not know when. He told me to return and when he spoke with the manager, he went outside and did not let me speak with him. The person selling the items, Javier said he did not have the code to make the return. This is such bad customer service compared to the times I have shipped in this store. read more

This place is not pretty, but If you have apartments or live in an apartment, this is the hardware store for you. This is where your plumber, painter, electrician and maintenance person shops. I needed some really weird aluminum ducts for a hundred year building and came here on a whim. Boom, they had what I needed. Again, this is not the prettiest hardware store and you kinda have to know what you're doing, but for apartments and old buildings, this might just be your only hope. read more

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Amazing Hardware Store. They have a great selection of hard to find tools and parts. The man who rung me up was very pleasant and professional. I will be going back! read more

Called to ask a couple of questions and was hung up on mid-sentence. Not even a thank you or goodbye. I called back to tell him he hung up on me, then asked for a price quote on an 11x14 piece of glass. He said, "I am not the glass guy", then told me to come in if I wanted a price quote. Guess I'll take my business to one that wants customers. read more

One of the best hardware stores of ever been to I was sent here from a hardware store know as homedepo I was greeded by a very kind employee named Armen that offered me coffee and donuts while he went and got what I was looking for customer service was unbeatable. I will be going here for all of my hardware store needs. read more

Dropped here randomly to get a few things I needed last minute and ended up being a great experience. The staff was really friendly and helpful, getting me everything I needed. Thank you ! read more

Me and my husband Victor come in here all the time. Really good service! We've had window screens replaced many times! Keys made perfectly accurate! Closet Doors, Counter tops, special size cabinets everything made to fit and quality material. Very reasonable and of course parking! Thank you 7th & Union Rene and the whole team! read more

Amazing customer service, very helpful. Large selection of quality merchandise, I will definitely come again.

I needed a custom cut mirror to replace a piece of glass that I've been using as a table top. They cut the piece in less than 15 minutes and only charged me $20. All of the guys there were very helpful (mind you, I am a young lady, which always comes in handy at hardware stores lol). While I waited for the glass to be cut, I browsed the store. It was very organized and the prices were actually great. The store is in the hood, however, parking is great, so no scary walks necessary. If you're not comfy in a seedy place, this might not be the right place for you. If you ARE ok with the location, you're gonna get good service and a bomb deal. read more

I've been here a few times because it is down the street from our house but every time I've gone in They always seem to be the rudest people on the planet. The store is cluttered and hard to find what you are looking for. Go a block over to Home Depot. read more

This is the place to go if you are thinking of doing a DIY kitchen remodel on a tight budget. They custom make cabinets super cheap. There is a catch...they are unfinished & you gotta pick them up. but if you can borrow a truck & are handy w/ staining or paint, you've got yourself one hell of a bargain. They also carry countertops, but don't go expecting to find granite or anything fancy. This is for budget DIY'ers. Of course they also have other stuff found in a regular neighborhood hardware store too. read more

There are two types of hardware stores. The big chains where you go when you don't necessarily know what you want or have lots of questions and secondly hardware stores for people who know exactly what they need to complete their project or job. This is the latter. So they don't speak the best English. Not a problem when you know what you need. These people are tradesmen types. They even have a full blown wood shop. I got a custom piece of glass cut for $20 in about ten minutes. Perfect! It would have cost $120 to have someone do this for me but I can install glass and I knew what I needed. Personally I love places like this. If you want your hand held go to the big chain stores. read more

This place is a joke. Hung up on me on the phone after telling me that "yes they are open," but before hearing my next question. Acted like a total dick once I got there. Turned out not to have what I needed (had he had a few extra seconds to spare on the phone, I wouldn't have had to drive several miles for nothing). And finally laughed in my face when I calmly tried to give him some feedback on his service. Too bad this place is just about the only one open on Saturday. It may as well be closed. read more

Do yourself a favor and just go to Home Depot I purchased custom cabinets from them. It was really a horrible job. The use pine or some other really soft wood. I should attach some pictures. The joints don't line up and a lot of tears in the wood. I showed the kid who's uncle I guess owns the place. He agreed the cabinets were total shit. He said he could have the doors redone but that wouldn't happen until tomorrow. But that's to late. I have a job to do with them first thing am. The quality is very poor. If I didn't prepay for them, I would have left them. My fault for prepaying the whole amount. And my cabinets weren't an anomaly. As I dug threw to get my cabinets, they all were put together horribly. read more

Great little hardware store, had asactly what I needed that the bigger stores couldn't offer

Much better than Dunn Edwars and Sherman WIlliams. Everyone here is family and everyone helps each other and they walk you through whatever project you are doing and are stuck on. Please support local businesses read more

These guys are great. I go to them to get window screens made, they do it same day, are very friendly, are inexpensive, and do quality work.

The best the best the best . The owner is super funny and friendly. Will go here first from now on

Best hardware store in LA across the street from Home depot. Always my first stop. They cut a board for me free when the home depot saw was broken. Renee is absolutely the best customer service person. Remembered me after I was away for 6 months. read more

Great old school hardware store. You will find quality products and good value. You just need to know a little about what you're doing, and some understanding on how its done. I would talk to the older guys if you want quality communications and guidance. Sure, there are a few "ding ding's" working there, but welcome to LA! Their phone communications are lacking as in ALL hardware stores. Be a little patient, it's a hardware store, not a bookstore. read more

Sadly, I have to go along with the more critical reviewers here. I just visited today and found the staff with whom I interacted (one may have been the manager) unhelpful, uninterested, and barely even civil. They just could not have cared less or tried less. Contractors who are apparently steady customers seemed to be doing better - navigating the store on their own. I got no help and perhaps even misdirection. Prices are no better than average. Never again! read more