Graeter&#x27;s Ice Cream

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2 months ago

Graeter's is always awesome. I love their ice cream. The service is always with a smile! Our favorites...Black Raspberry Chip, Bourbon Ball, and Lemon Meringue Pie! read more

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Ed S.

Elite 26 All-Star

145

734

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11 months ago

First. The store is clean and well lit. And there's lots of flavors to choose from. So, why only 3 stars? The worst mint chip ice cream I've ever had. Minimal mint. And "chips" were huge chunks. Way too large. The size of Hershey squares. But the real disappointment? Not a single dairy free or lactose free option. You can opt for the sorbet and OD on sugar. And a single scoop in a cone is $5.25. Order a single in a cup and the price jumps to $6. Why? The server claimed a cup scoop is larger than a cone scoop. Finally, after my wife made it clear she couldn't order anything, the same kid asked her 3 more times what she's like. Great listener. Not an impressive visit. read more

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Les D.

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1 year ago

I'm a sucker for an ice cream parlor, and it ain't very hard to get me to slap a five star review on one, but Graeter's earned all of it. They make ice cream fun, plus they have a whole assortment of cakes, chocolates, and anything other goodies one might want. Very friendly staff quick with helpful recommendations. And this may seem like a simple thing, but it's really helpful; the menu wall was so clear, concise, and informative. Graeter's is famous for blackberry chip, and it does look delicious. I sprang for a sundae with the dark chocolate brownie and midnight chip. A healthy serving and excellent ice cream. It is a bit pricey, but I think the value for money is there. Additionally, the place was very clean and orderly. Would return and heartily recommend. read more

Graeter's Ice Cream - Cakes and such - Ice Cream & Frozen Yogurt Near Me - New Albany, Indiana

Graeter's Ice Cream - Menu - Ice Cream & Frozen Yogurt Near Me - New Albany, Indiana

Graeter's Ice Cream - They have baseball helmet sundae cups! - Ice Cream & Frozen Yogurt Near Me - New Albany, Indiana

Graeter's Ice Cream - Two scoop brownie sundae with chocolate brownie and midnight snack (without cherry, thanks). - Ice Cream & Frozen Yogurt Near Me - New Albany, Indiana

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Tanya O.

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7 months ago

Best local ice cream!!! Consistently fantastic for years. Staff are nice and work fast. Long lines go fast.

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Alysia H.

19

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2 years ago

One thing was missing. It was their gloves. My cone broke and they flipped my icecream into another cone (three people, 6 gloveless hands). Whilst doing so they exclaimed," I promise I'm not touching your ice cream." There's simply not a chance this happened, and even if they didn't touch my ice cream, they definitely touched the cone which is still apart of the sweet treat. I still ate the ice cream, it was good, but it made me a little uncomfy knowing they weren't wearing gloves. YUCKY! 09/02/24 @9:45pm read more

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Sarah W.

Elite 26 All-Star

46

636

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3 years ago

Love their extremely high quality ice cream and the seasonal flavors. Love their occasional offers for free delivery via the app with minimal purchase. Love that I can also order treats for my pup!!! We downloaded the app and receive bonus offers, points for purchase, and can peruse the up to date menu selection. Very convenient location in a strip mall off of Charlestown Road, clean and well lit establishment if you venture inside to snag pre packaged ice cream out of the freezer display case, and has a drive through with what I consider to be fairly late hours the last time that we checked -- open until 10 PM. Staff are always friendly and greet us as soon as we open the door and offer fast checkout. read more

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Jim R.

17

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3 years ago

We've been coming here for many, many years. But, we haven't been here for quite some time. We've always enjoyed their ice cream. Today, I found one thing to be odd. I'm not even sure I understood exactly what one of our server's was saying. What I got out of it was: They can't sell you two large scoops in one order??. They can sell you two smaller scoops, but not two of the larger scoops. IF I understood correctly, that's the craziest thing I've ever heard. Seems to me they'd want to sell all the ice cream they could! Anyway, ice cream was good as ever. Not considering the big scoop/little scoop situation, both young ladies behind the counter were very friendly and accommodating when we asked for little tastings. read more

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Ron A.

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3 years ago

You can't beat Graeter's for ice cream. I'm pretty sure this is what the eat in Valhalla. My favorite is black raspberry chip. Their s'mores flavor is excellent, too. Chocolate can't be beat. They have vegan options! It tastes like actual ice cream, not frozen coconut milk. The staff is always friendly. The store and the bathrooms are very clean. It gets busy on nice days, but it's never really bad. read more

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Starzette G.

Elite 21

271

239

1418

8 years ago

Yes! I am a fan of Graeter's Ice Cream. I was first introduced to their ice cream while living in GA, sold at Publix. It is expensive (I'd say very expensive), but so well worth it upon the first bite. Their ice cream is very smooth and creamy containing quality ingredients. NEVER - have I experienced the grainy texture like you sometimes get from other high-end (and over priced) ice cream brands. The chocolate they use is out of this world - to the point it nearly satisfies me more than my beloved Hershey's. Needless to say, I was super elated when I saw a physical location in the Kentuckiana area (GA didn't have). My all time favorite flavor is the Black Raspberry Chocolate Chip. A couple of days ago I mixed it with the Black Cherry Chocolate Chip and it was a double divine ice cream dream. The employees are always, always nice no matter how short-staffed they are (which happens) or how busy. On my last visit a couple of days ago, the employee was working alone and the drive-thru signal bell kept dinging along with the entrance doors constantly swinging open with incoming customers. The young man was even-tempered, friendly, and made it a point to acknowledge every customer and to assure them he'll be with them soon. Quality customer service was also served. read more

Graeter's Ice Cream - Double scoop of Lemon and Mango Sorbet - Ice Cream & Frozen Yogurt Near Me - New Albany, Indiana

Graeter's Ice Cream - Double scoop of Black Raspberry and Black Cherry Chocolate Chip - Ice Cream & Frozen Yogurt Near Me - New Albany, Indiana

Graeter's Ice Cream - Double scoop of Black Cherry and Black Raspberry Chocolate Chip - Ice Cream & Frozen Yogurt Near Me - New Albany, Indiana

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Emily H.

4

3

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5 years ago

The ice cream is amazing. The workers touching cones and scooping ice cream without gloves is not amazing.

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Gavin S.

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7

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4 years ago

This is hands down the best ice cream we've ever had. Not only the quality of the ice cream being the best, but the service too. The staff were friendly and professional and I have already started recommending this to my friends. What looked like the manager or GM was in the lobby doing some paperwork and helped explain the ice cream making process, and that may not seem like a big deal, but it was the best experience ever. They had plenty of staff and they were all so helpful. I can't recommend this enough! read more

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Tanya P.

Elite 18

101

175

497

9 years ago

A local ice cream option, Graeters is based out of Cincinnati and has about 5 locations around the Louisville/S. Indiana area. They have standard flavors along with a rotating seasonal menu. You can also buy their flavors to go from thier stores. They make thier own chocolate to go into the ice cream. The ice cream is french pot, creamy and smooth. This trip, my friend ordered a Sunday. You can pick your own base and toppings. I choose a standard cup w Coffee ice cream which is a regular flavor. Cost was just under $11 read more

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Scott E.

77

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7 years ago

I'm a big fan of Graeters, and this location does not disappoint.

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Luke Y.

80

18

20

7 years ago

Man, oh man is this place tasty. They have the type of ice cream that makes you want to fall to your knees and thank God you're alive. The staff is friendly and seem eager to serve. I've never had a bad experience here, and I hope that this place survives for generations so I can take my grandchildren here one day! read more

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Joann K.

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5 years ago

Their milkshakes keep me coming back! So yummy, often less crowded than Chillers, even though the line seems to take a very long time here. read more

Graeter's Ice Cream - 2021 Menu - Ice Cream & Frozen Yogurt Near Me - New Albany, Indiana

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Kyle S.

167

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14 years ago

Yes, yes and yes! Such good ice cream with many different and unique flavors. Plus, they have waffle cones, chocolate dipped waffle cones and other delightfully edible ways to hold your frozen treat. read more

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Erin B.

Elite 20

295

609

2001

10 years ago

Good ice cream. Friendly staff. I was greeted upon walking in. The gentleman behind the counter immediately offered me samples of any ice cream. I chose to try the cookies & cream. It was excellent. I ended up with a one dip waffle cone of it for just under $5. It is a little pricey, but I still think it's worth returning to. read more

Graeter's Ice Cream - Cookies & Cream - Ice Cream & Frozen Yogurt Near Me - New Albany, Indiana

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L K.

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8

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16 years ago

I LOVE GRAETER'S I LOVE GRAETER'S I LOVE GRAETER'S Need I say more? It's the best ice cream I've ever eaten, and I'm a lifetime ice cream lover and connoisseur, and I'm no spring chick. I think the very best they have is the Black Raspberry Choc. Chip, but that's just my opinion. Everything is great! The peach is big fave of mine also, but so sorry that it is only a summer time flavor. I've tried just about everything they have, but still return to my BRCC. In my opinion, NOTHING can compare to the great taste, smoothness, and best of all--the chocolate chips, which are really chunks. Not ANY other company I've found can make the dark chocolate so smooth and meltable in your mouth. Others are always rock hard and break your teeth if you bite them. Graeter's are soft and delicious top quality dark chocolate. Nothing can come close--especially the often touted Homemade Pie Kitchen place. Theirs is nothing more than what you can buy in Wal-Mart freezers. Graeter's is without a doubt the BEST ice cream--especially for your money. You get HUGE portions. Great service with a smile and patience. Great sugar cones and waffle cones. It's truly like an old fashioned ice cream shop with better ice cream. read more

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Abra B.

171

435

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16 years ago

Hello yummy in my tummy. This place is a new favorite place when visiting the grandparents. Helpful staff with some wonderful ice cream flavors. I'm a banana fan myself and I was delighted to order a chocolate dipped cone with banana ice cream full and mightly placed on top. Quick and easy, this little shop around the corner offers ice cream, fudge, cakes and more. Mmm...tasty. read more

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Russell F.

1

10

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16 years ago

Awesome. French pot process ice cream. A must try. read more

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Carissa L.

141

77

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10 years ago

AMAZING!!! Love the cookies and cream! We are currently visiting the area and we were shocked that both times that we went the place was empty. Do people not know what good ice cream is in Indiana?! read more

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Molly M.

0

5

0

8 years ago

Shitty service with some crackhead workers. Took 20 minutes to make a milkshake. The floor is really slippery and i slipped and fell and now i have a huge bruise on my ass. read more

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Cheryl C.

0

3

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9 years ago

Our favorite ice cream! Service is always great. Nothing compares to Graeter's! My only issue is that it's pretty pricey

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Wayne L.

0

3

0

9 years ago

Horrible service. Drive through. Waited 10 minutes AT the window. 10 minutes for one car to GET to the window. People backed up behind me. Ridiculous. Understaffed, plus $7 for a shake?????? read more

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Kayla H.

28

1

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8 years ago

I only gave a one star review because it wouldn't let me put less. Our server was extremely rude from the beginning and acted like our orders were a burden to her. My friends and I ordered medium milkshakes. Before making them she asks us if they are both mediums right? And we said yes. She then makes too smalls claiming she said small before making them and got serious attitude about it even though she was wrong. We were there around 4 on Sunday January 21, 2018, our server had short dark hair and red glasses. read more

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Sierra B.

0

1

0

7 years ago

This is the best ice cream shop in town. Not only is the ice cream delicious, the service is phenomenal, and the shop is so clean. The floor and bathroom are spotless. The workers are kind, welcoming and friendly. read more

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Linda M.

0

2

0

9 years ago

DONT GO TO GRATER'S ICE CREAM TODAY ( Charlestown Road New Albany IN store)!!!!!! Although the scoops are only $1.47..... they are so small that it's not worth it!!!!! They apparently were told by management to use small cups only n SMALL SCOOP to each customer regardless of how many scoops you order. We order two scoops each and they barely made half of a small cup. It's a waste of time n $. read more

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Danny F.

129

1

0

7 years ago

This was the best service I have ever received at an ice cream store. Not only did I not find an entire rat in my dirt sundae, but I had extra whip cream on my maple chunk and Oregon strawberry shake. I really tasted the Oregon in it, DELICIOUS. Thank you for giving me a reason to live, Graeter's!! read more

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More info about Graeter's Ice Cream

4310 Charlestown Rd
New Albany, IN 47150
Directions
(812) 949-6263
Call Now
Order Delivery
Start Order
Visit Website
https://graeters.com

Full menu

Hours

What time does Graeter's Ice Cream open?

Graeter's Ice Cream opens at 11:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Graeter's Ice Cream opens at 12:00 PM on Sunday.

What time does Graeter's Ice Cream close?

Graeter's Ice Cream closes at 10:00 PM on Monday, Tuesday, Wednesday, Thursday and Sunday.Graeter's Ice Cream closes at 11:00 PM on Friday and Saturday.

Mon-Thu 11:00 AM - 10:00 PMFri-Sat 11:00 AM - 11:00 PMSun 12:00 PM - 10:00 PM

Payment methods

Does Graeter's Ice Cream take credit cards?

Yes, Graeter's Ice Cream takes credit cards.

Indoor Amenities

Does Graeter's Ice Cream allow dogs?

Yes, Graeter's Ice Cream allows dogs.

Outdoor Amenities

Does Graeter's Ice Cream have bike parking?

No, Graeter's Ice Cream does not have bike parking.

Does Graeter's Ice Cream have parking?

Yes, Graeter's Ice Cream has parking options. Private Lot Parking

Other Amenities

Does Graeter's Ice Cream have free WiFi?

No, Graeter's Ice Cream does not have free WiFi.

From the Business

Specialties

Since 1870 Graeter's has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation's most influential foodies. Give us a try and see what all the fuss is about. We're sure you'll fall in love with the legend of Graeter's.

History

Established in 1870.

Each of our French Pot freezers yield 2 1/2 gallon batches, the industry's smallest. This small batch size enables our high-butterfat ice cream mix to freeze slowly, with virtually no added air. This yields an ultra creamy, dense, and smooth ice cream like none other. Our legendary chocolate "chips" are formed by pouring melted gourmet chocolate straight into the pot at just the right moment, instantly hardening into a shell of chocolate. These are broken into our unique chocolate chunks, no two are the same.Since our ice cream is frozen, and not just a slurry like our competitors, we're left with little choice but to hand pack it into every pint. Little about this core production method has changed in over 155 years besides modernizing food safety and the surrounding facility. We stubbornly believe that this is at the heart of what makes our ice cream so incredible. For those who know, taste the Graetest!

Schimpff's Confectionery

4.7(174 reviews)

6.2 mi

•$

We were in town visiting family when they brought us to this adorable confectionery…read more The decor is quaint and vintage. You can even watch the owner and staff prepare the candies. We especially loved the heart shaped red hot candies. They give out samples to taste. The red hots are perfect! Not burn your mouth hot! I bought several bags to take home to friends in California. We enjoyed exploring the museum room with all of the candy tins from years past. They have original candy making equipment and all of the history to offer a nostalgic experience. Be sure to try the marshmallow, chocolate carmel and pecan treat. The Modjeskas definitely came home with us to share with family and friends. I love these little town treasures!

Imagine you order some McNuggets, you open the bag, and find they gave you extra. It's an amazing…read morefeeling, isn't it? Now, imagine the nuggets were sold by the pound, and you paid for the extra ones you didn't want. I fully accept the fact that I might be wrong, but when I sat down just outside, I found more than I'd expected/wanted, and I paid for it. Okay... maybe it was an "oopsie-doodle", it was near my birthday, so all is forgiven. What about the chocolates? I can't deny that the selection is amazing, however, where it comes to quality, I have to admit I was not blown away. That isn't to say I felt they weren't great - they were! At the same time, there are other candy stores with similar products and concepts whose products are no worse. So, what does that leave us with? Schimpff's Confectionery is a very good, old-timey candy store. However, while I can't say their ranking as #1 best candy store in America in 2025 by USA Today is undeserved. However, I personally wouldn't go too far out of my way to get some of their chocolate candies.

Soda fountain

Chocolate pretzels

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09.02.25 proud purveyor of quality candy to the Kentuckiana area since 1858

Muth's Candy

4.7(99 reviews)

7.4 mi•NuLu

A stable in Louisville my granny bought her Bourbon balls for years from Muth's every Christmas…read more The service is always delightful. And the ambiance is perfect nestled on Market surrounded by other cute and cozy places.

One of the best candy store I have ever been in the chocolate smell is amazing just a casual place…read more Were you can get all sorts of candy from chocolate too white chocolate hard candy gummy's bags of chocolate that they make the chocolate is yummy to. Service is very good.

09.02.25 gourmet chocolates and handmade candies

09.02.25 exterior

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Interior

New Albany Sugar Shoppe

4.2(17 reviews)

4.9 mi

Cute little candy shop in Southern Indiana [New Albany IN]…read more Located in the historic part of downtown of New Albany this candy store specialized in handcrafted French-style macarons and chocolates. The storefront is the cutest with pink motif colors... pink awning, pink doors, pink signage. Inside is nostalgic. They have pre-packaged candy as well as candy by the pound. Mix & match chocolates from the Sugar Bar and choose from a large or small candy cup. I chose the small candy cup for $10 and had it filled with milk chocolate peanuts and milk chocolate raisins. Friendly customer service. When someone exits the shop they bid you with a "have a sweet day." Family owned and operated. Instagram: @newalbanysugarshoppe Review #3878

Oh my, sugar overload! If you have a sweet tooth, you have to check out the New Albany Sugar…read moreShoppe! This small shop is tucked into a side street in downtown New Albany. Look for the sidewalk signs to lead the way. And despite it's small size it is absolutely chock full of sweet goodness! I saw several candy brands that made me feel nostalgic. Macarons are a signature -- definitely check out the large case of many flavors. And it boasts a case of so many chocolatey treats. I ended up getting some chocolate dipped Oreos, sprinkled in edible glitter, for my kids, who went nuts over them. (I maybe snuck a bite too!) I love taking time to explore New Albany, to see what new-to-me shops I can discover. The New Albany Sugar Shoppe was a highlight during my recent trip across the river.

08.30.25 chocolate peanuts and chocolate raisins

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Mrs and Mr Cotton candy

5.0(1 review)

4.2 mi

Walked in and felt just like an Adult in a candy store! Except it was welcomed and this is not your…read moreordinary candy store it's COTTON CANDY. The flavor selection is amazing. A free tip just this once it goes amazing in a martini glass with poured chilled champagne. Somebody pinch me a little peace of joy in 2021. Well actually it was A lot!!! Just go and your welcome

From the owner: Mrs and Mr Cotton candyread more

9.6 mi•Highlands- Bonnycastle, Bardstown Road

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Pumpkin spice cotton candy

The Sweet Spot Candy Shoppe and Dundee Candy

4.2(36 reviews)

•$

This is such a great place for the Highlands to have and I'm glad it's been embraced. The Sweet…read moreSpot could be considered Louisville's answer to Rocket Fizz, the candy 'n' soda chain that grew like a weed in the 2010s - usually in downtown districts or other neighborhoods known for walkable nightlife. The Sweet Spot is less edgy (you won't find any "Fidel Castro's Havana Banana" soda here) but just as delightful for all ages - perhaps most of all for the adults who are fresh off a "Kentucky High-5" from Against the Grain down the street. Whether you're after regular packaged candy or the fancy glass-counter offerings, you'll find that the selection here is well above average. The staff is terrific and the prices really aren't bad for a specialty store like this. My favorite part is the soda cooler, which is reasonable at two bucks a bottle and contains some genuinely unexpected regional favorites. A visit to The Sweet Spot is your chance to finally try Double Cola in a glass bottle, enjoy a taste of Kansas City with some Atomic Fizz, or embrace your inner Evansvillian with some West Side Water (a.k.a. Ski). If you start regularly walking Bardstown Road, you just might find yourself visiting The Sweet Spot more than you expect. A true delight.

So much candy!! Can get a bag of candy for $14/lb. They have display cases of many homemade…read moretruffles and other various chocolate items.

7.4 mi•Fourth Street, Downtown

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Art Eatables

4.8(77 reviews)

Wonderful service and shipping is a breeze. Personal touch is their ordinary. The bourbon balls…read moreare excellent!

We did the Valentine's Day chocolate and bourbon tasting / pairing this year and the chocolates are…read moreSO good. Literally everything I've eaten there was delicious. However I felt like our pairing / tasting was rushed, the chocolatier was busy talking to another couple doing a pairing, which is fine, but we could've waited and got the full experience. We basically tasted and paired things ourselves. The bar is super small and kind of rickety. It was difficult to get comfortable.

6.8 mi•West Main, Downtown

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Ah, Whatta 'Bout Mimi!

4.8(17 reviews)

•$

Saw the signs for Mimi's on Main St. while on a Louisville Slugger and bourbon tour....bourbon for…read morehubby, so Graeter's for me...!! Nice space filled with tons of balloon choices, stuffed animals, Graeter's ice cream, lots of fudge choices, and specialty truffles, bonbons, etc... I am not a fan of chocolate, etc, but I could appreciate the detail, presentation and most certainly the taste these beauties contained. I got a delicious and refreshing raspberry sorbet, and my husband got the bourbon ball (?) ice cream, which he thoroughly enjoyed. Both employees were friendly and helpful while we made our choices. We ate them at their table outside. From the other reviews I read after we went there, they seem like a fantastic small business, so patronize them!

What a lovely store! They've got ice cream, truffles, party decor, and more. The sweet tooth was…read moreacting up, so I swung by and tried some of their seasonal ice cream flavors -- namely, pumpkin pie and banana chip. Their truffles looked beautiful, so I decided to order a small box to go. I got carrot cake, dark champagne, s'mores, and peanut butter chocolate (that wasn't the name, but the flavor profile is like Reese's). I haven't tried them yet, but they look and smell good, and I know they'll be excellent. All the while, I had excellent conversation with the staff there -- I didn't catch her name though. Swing by if you're in town!

Come on in!!

Lots of pretty looking and I'm sure amazing tasting yummies

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Mmm, better than a bourbon tasting!!

Chocolate and Nut Kingdom

4.5(57 reviews)

13.0 mi•Buechel

So much to love about this place: varied menu, long hours, decent prices, and great desserts. The…read moreyoung man behind the Turkish delights counter was incredibly kind and helpful. 100% try the Turkish delights you will not be disappointed! I definitely recommend getting your treats to go also since the staff is usually too busy to bus the tables very quickly. I really enjoyed the treats/drinks here and felt the service overall was timely but not very friendly. (Which I'm ultimately okay with. I'd rather a place be efficient than have fantastic customer service).

We had high hopes for this place, considering how packed it was on a late Saturday night…read more Unfortunately, we were let down by the quality of the product. The vibe is cool with a crepe shop for half of it and an Arab sweets store for the other half. The biscoff and tiramisu waffles were very small for the steep price. The waffle quality wasn't all that great, either. The toppings were ridiculously rich and ended up gluing your mouth together. The only saving grace was the flavor was not bad. The ice cream was very average as well.

6.8 mi•West Main, Downtown

Exterior

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Art Eatables

4.7(55 reviews)

Art Eatables is a fantastic shop for both locals and visitors. There are options for adults and for…read morekids. Who doesn't love chocolate? I stopped in today for a couple of items for a care package. Immediately I was greeted at the door asking if it was my first time in. I've been in several times for holiday gifts. They have a massive selection of bourbon balls. They've been a huge hit every time they've been gifted. Each time I've visited, they've offered a sample of a bourbon ball. It's a great place to introduce visitors to bourbon balls! I haven't had the chance to do the bourbon tasting here yet but it's definitely on my list. You can add on chocolates!

Five stars. Hands down. Everything is DELICIOUS. They have…read moresamples you can try. There's a bar in the back of the shop. Lots of goodies to bring back for souvenirs or for your own enjoyment. The staff are SO NICE and helpful. If you say you like chocolates with sea salt, they can show you every option. Prefer a type of chocolate or candy? They'll show you exactly what you need. We have popped in here every time and are never disappointed. We found this spot because of a distillery tour at Angel's Envy - they do chocolate pairings with the bourbon. It was so good, we had to check it out.

This gal poured our samples.

Dark rye!

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My samples.

Revolution Confections

5.0(1 review)

6.8 mi•Russell

I was at an event that had desserts catered by this new business. What a great spread! They had a…read moremarshmallow smore bar that featured homemade marshmallow (bourbon or vanilla) that you toasted over a little table flame. Then she offered chcoclate or caramel sauces as well to put in your graham cracker. Fabulous idea for a party or reception. They also had little mini Oreo chocolate mousse and cheesecake in a cup. The chocolate covered sandwich cookies were also yummy. The owner and her niece are very friendly. I would highly recommend!