Went here because a friend recommended it. Had a problem with my brand-new strings sounding weird…read moreand I thought I needed a new bridge or something so I went in and the guy in there immediately knew the problem which was dead strings. So he put a brand new string on my guitar and it sounded a lot better so I bought new strings. Took like then 10 minutes and only $10 spent.

After guitar center didn't have time to help me I stopped by here on the way home for strings…read more I think they cost a few bucks more but the guy was nice and I was in and out in five minutes.

Kudos to Justin (didn't get his last name) for helping me out with a used gear…read more He was very patient with me (put the order in over the phone). He also answered all my question regarding how Guitar Center takes good care of any shipped gear. By far the best customer service experience for me at any Guitar Center. Thank you sir for your help!

Good experience! Went a few weeks ago to test guitars. Had one picked out but wanted to wait to…read moreshop around. Went back yesterday and bought the same one I had liked earlier. Great music store with a big selection of guitars!

After calling the local big box store who evidently didn't want my business, i searched the web I…read morereached out to John Dees to do some repairs and setups on a Ric 2003 bass, Strat, and Tele. Jackpot. John is not only a very experienced luthier, he is an industry veteran and with encyclopedic knowledge of equipment. Did all the work requested, found some other issues (broken nut), and charged me the original quoted price. His pricing was fair and work was completed on time. You can tell John loves his work and is a great guy. I will never take a guitars or gear to anyone else for repairs. I highly recommend John Dees.

Helped my 75 yo stepdad learn to play bass guitar. Very nice guy. I recommend him. Good people.read more

My son is taking summer guitar and drums. His drum group class had low enrollment and was cancelled…read moreso they upgraded him to private lessons. After his first lesson he felt amazing. Staff is great, cheerful and understanding, even loaning him a guitar during class time and offering support and feedback. My son always comes out of this pace with a huge smile on his face.

I went there with no understanding of music criteria or how flexible my voice could be,but…read morehelpfully the employees there are well managed and are able to help with constructing a view on what you need to do to not only provide support for your voice but also help with teaching you the basics. It's been almost a year and I'm getting better and better. I'm always welcomed by the front desks who greet me with a smile, and I'm always helped by the owner's son. The owner is enthusiastic every time a new customer walks in and I'm always happy when I'm there. Being comfortable is what I've always needed especially with stage fright and with their open space, I've been able to gather some perks of singing when others are around. Overall the atmosphere provided is very cooperative and helpful. Thank you and I can't wait for my next lesson.

Rolled in last minute looking for a lefty. Everything was out of price range for that kinda…read moreshopping . Found a decent fender strat that has been just tossed around and never played. She fit right and made some noise with her before I left with good deal. Went home and painted her up. Went restringing left and things just didn't seem right. Like something was gunna break. I took it back looked it over and they made things right, no questions asked and no charge! Pleasant and willing ti work with you. No big egos! These guys know how to treat their customers. I will be back and will send all my friend here for sure!

This place used to be my favorite place to go and buy instruments stuff I bought a couple of…read moreinstruments from them let me every time I have gone back. The customer service is very poorly employees seem mad all the time. Not a good experience at all. It was on the top of my list to buy supplies and it's the last place I'll check out!! I hope the owners read this and take it as constructive criticism so they go back to the great service they used to offer.

This is an unscrupulous business, a scheme. First, they charged $75 for a "musical ability test" of…read morethe student?! Something any conservatory would do for free. Plus once they have your credit card, they will put non-agreed upon charges on your card. When we called to complain, they said they couldn't issue a refund but could issue class credits. Why would I patronize a thieving company? Stay away!

Great customer service at Patrick's. Sean/Shelby was super helpful and we bought exactly what we…read moreneeded for Ellis' violin. They also offer lessons for all ages and do repairs on instruments.