Our sump pump died. The tech came out the next day (other than plumbers needed 3-4 days) and he…read moreefficiently swapped out the sump and added a battery backup. The best thing was Tye's willingness to answer plumbing questions. We're in a new-to-us home with different systems than we're used to. Price-wise, I googled average costs and they were in the average range.

Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.

Great and fast service. Definitely will hire to do yearly furnace maintenance. Fair price. Only…read morefound furnace door couldn't close so clipped and my furnace is working fine now!

From the owner: System—installed for $10,500 or less! Ready for reliable, worry-free HVAC replacement? Click “Get a…read moreQuote” or call Titan Heating & Air Conditioning at (260) 403-8437 to schedule your free in-home consultation. Act now and beat summer’s heat with a state-of-the-art system—installed for $10,500 or less!

The difference in Companies couldnt be more evident than what I experienced today. My 17- year-old…read morewater heater burst in the middle of the night, my son was able to shut the water off but to the whole house. I called 4 different Companies for prices and got a huge range, but more importantly the knowledge, politeness, professionalism of Merz ( Josiah) exceeded all the others, as well as having the best price. They even helped me get water to the house(without heating) for now while I wait to get my finances gathered. I will go to this Company any day of the week over others. Personality goes a very long way and you can tell when people talk down to you or try to get one over on you. I am currently waiting on financing and as soon as get it arranged I look forward having them install my new water heater.

Mertz Plumbing installed a battery powered back up sump pump in our home. They did a fantastic job…read moreat a reasonable cost. Thank you Mertz.

Upfront pricing. Charged me nearly $300 for using a faucet I had purchased and labor on top.read more

Talk about keeping the customer's best interest in mind. I want to give a shoutout dispatcher…read moreTanesha and Mr. Handsome Brian, we had a flood situation down in a basement and being that it was the first time dealing with this situation in a new house I needed some direction. Brian had 2 other jobs lined up and made sure to check in with me and get an update on the status so I didn't feel neglected. He made sure to communicate every option available and laid out the next steps. Definitely recommend Home Comfort Experts and ask for Brian!

If you live in the Fort Wayne area and are using anyone else, your cheating yourself out of both a…read moregreat price and excellent service. These guys are well trained in servicing all makes and models of systems, have a boss that encourages them to be the best, and it shows, technicians and installers that they can be. They are locally owned, which means they are looking out for you, not a shareholder on the other side of the country. And answer all your questions, if they don't have the answer, they are not to proud to just make something up, they will get you the information that you want. I send everyone I know to them. In fact I wouldn't trust anyone else servicing my family and friends. They should get 10 stars, they are just that good.

Fast and good service. You can expect an honest assessment for repairs or replacement.read more

ETA: I was contacted by Korte and we discussed the issues that have occurred in the last 2 days…read more They offered to send a technician out this afternoon , and I agreed to let him come. He was here a little over an hour, and repaired the capacitor in our compressor that was the issue with our air conditioning. He was professional, kind, and did a great job. He got our compressor up and running, and our air conditioning is now running again. They followed up to make sure everything was as expected, and after the original failure in communication and service, they put it right. I wish we hadn't had the issues with them that we had originally, but I do appreciate that they were quick to offer to rectify the problem, and provided top notch service. Original: Last summer we scheduled a service call to check out AC unit. I advised at least three people that the AC unit we have is not a traditional AC system. They all told me they'd send a technician that could work on it. A young man showed up and advised he didn't work on those systems and had never seen one. He cleaned our compressor, refused to check anything in our attic and then left. Fast forward to this week. Our AC goes out Friday and I scheduled an appointment via their website for Monday morning at 8am. Monday noon rolls around, nothing from Korte. I call and ask about arrival time. They can't guarantee me anything and left me on the schedule. Monday evening, around 7pm, I get a text that my Monday appointment was now moved to Tuesday. On Tuesday, I received another text that they weren't going to make it on that day either (so many emergencies for people without AC - yeah, like us) and we needed to reschedule again. We decided to go with another company, and will use them for any and all heating or cooling needs going forward. DO NOT use Korte. The customer service is non-existent, and if you can get someone out to the job, they won't know what to do. They cost us at least three business days of getting our system fixed, and additional days because now we have to get slotted in with another company.

We were recommended Korte about 10 years ago, and at that time, the technicians, customer service,…read moreand quality were all excellent. Sometime around 2023, we noticed a significant decline across all three areas. The worst issue happened twice: our annual inspection checks were cashed, yet our appointments were later cancelled for nonpayment. Did they bother to call us to let us know the appointment was cancelled or inform us that payment hadn't been received? No. It wasn't until a calendar reminder went off that I had to call them myself. Despite this being their error, they could not fit us in for months. Because of this delay, our AC was inspected at the end of summer rather than mid-spring when it should have been done. Its frustrating dealing with such disorganization when they used to be better. It is clear that management does not care about these mistakes, which is why I am giving this a poor rating. Based on these changes and price hikes, I would recommend finding a locally owned HVAC company instead of one that has been bought out and having all its value extracted, likely to be gutted for parts.

We are in the process of moving into a new home and looked for an HVAC company that specialized in…read morethe Trane furnace that was installed. They came out on a maintenance call and provided a detailed review of what was right and what was not so good about our unit. That led to a second call where they installed an April Air humidifier. Jeremy and Ethan were knowledgeable, polite, thorough, and neat. They explain everything they are doing. I'm happy to be working with them.

I had a leak in my basement on my water main. My job involved digging in my lawn with an excavator…read moreto replace an old rusted out pipe. My water main was in the front center of my house under my patio so they relocated my water main so they did not have to mess with my patio. I called two other plumbing businesses so I had three estimates all together. The first two estimates were more than double what sheets estimated me to do the exact same thing. What could have caused me over $6000 had I gone with different plumbers, sheets did it for less than half the first two estimates. I highly recommend sheets!!

He was here within a half hour of calling! He fixed our office AC within a half hour and charged…read morevery little. I highly recommend for any needs! Thanks again!

Summer ended and it was time to turn my heater back on but turns out it wouldn't start. I googled…read morefor someone from the area and noticed Tj's had nothing but good reviews so I gave him a call. I didn't expect him to come out right away but he came immediately! When he got here he was very friendly. He walked me through things and explained the things he noticed and what the process is like. There was a couple of things wrong so he had to come back more than once but he made sure to get it done. The amount I paid was very reasonable as well! Will be calling him if I ever need something again and will recommend him to everyone!