I unfortunately cannot recommend this moving company based on my experience.
I had my move scheduled in advance and planned everything around the date they gave me. On the day I was supposed to move, I was informed that I had accidentally been booked for a Sunday--even though the company does not work on Sundays--and that my move would have to be pushed to the following day.
As a single mom, I had carefully planned my move, my time, and the cleaning of my old apartment around the scheduled moving date. Their failure to show up didn't just inconvenience me for a few hours. Having my move pushed back meant I also lost the time I had set aside to finish cleaning the apartment I was leaving. Ultimately, I lost my security deposit.
That is why this was such a major issue for me. When you hire and schedule movers, you are relying on them to show up on the agreed-upon date. Other deadlines and responsibilities are often tied directly to that schedule, and a company's mistake can have real financial consequences for the customer.
To their credit, they apologized multiple times and did refund my $50. However, it took more than a week for me to receive the refund. I appreciate the apologies and the fact that my money was eventually returned, but a $50 refund doesn't undo the disruption or the financial loss their scheduling mistake contributed to.
I'm sharing my experience because other people deserve to know what happened before trusting a company with something as time-sensitive as a move. Mistakes happen, but reliability matters enormously in this business. Unfortunately, when I needed them to show up as scheduled, they didn't. read more