They came, saw the items to be moved, and the challenges of the move. They gave us a quote which…read morewe accepted and paid for in full. Then they blamed me for the items damaged. They do not honor what they say in regard to damaged items.

Great moving company! I have used them multiple times and have always been very satisfied both with…read moretheir service and value.

These guys still after stiffing me haven't given me my deposit back. They never showed up or…read morecommunicated with me until after several calls. Very unprofessional!

A friend recommended this company to us and when we shopped around, it seemed to be the best place…read morein town for our buck. They told us we would have 3 movers at $45/hr per mover and gave us a maximum estimate of $300 for our 2 bed/2 bath apartment, which seemed reasonable. The day of our move, instead of 3 movers, there were 4. The entire time, under my supervision, I felt like I was watching 4 bulls handle our belongings. In less than 3 hours, they managed to rip our mattress, shatter our irreplaceable lampshade, break one of the drawers in our dresser and scratch our dining room table. The lead mover gave us $45 off to cover the lampshade, which was an estimate he made off the top of his head. Our balance due was over $100 over the initial estimate. We called the company after the movers left to complain and they asked us to send photos of the damage. We did. They never contacted us again. This company is ridiculous. There's no service agreement. There are no guarantees. And they should have never gotten our business.

I was quoted 3-4 hours to load, 8 hours later truck not loaded. 2 hour drive to my new house, I…read morehave a toddler with special needs and I got them to bring beds, couches, and chairs inside so I could rock him to sleep and actually sit on furniture. They marked up my living room wall with the couch. My desk has a knee hole in the top, a bookshelf destroyed. And they have photos as proof that the damage was prior.... NEVER EVER use these guys. I left 3 messages within 48 hours of my move about the damages and "they didn't get them". Now they are calling me a liar because I filed a claim with BBB. Be prepared if you do use them to follow them all over your house to see how much they are on their phones since they take photos in your home without your knowledge. According to the owner. The gentlemen that helped me worked hard and were very friendly, I just would maybe been I formed of these items being damaged before finding them hidden like a little kid did it. Also one of the hottest days in South Dakota this summer so I made sure they had cold drinks and asked if they wanted lunch my treat. And I am a liar.

A very good mover! We were very pleased! Vince and the other guys were very quick and helpful and…read morecourteous.

We had a GREAT experience with Royalty Movers, moving to SD from MN. We were driving our own…read moreU-Haul and running several hours behind but Devin (the owner) still showed up with a crew of 3 and completed our move in record time while still being very careful with our stuff, causing NO damage, and even set up our bed, all while staying until 10pm so we could get it done. I would definitely use them again in the future! They were super efficient. Devin was super responsible and I thought their rates were reasonable too.

Devyn is very professional and took great care of my belongings. I was very impressed by his…read moretimeliness and fair prices. He even packaged some items to ensure they were transported safely. Really awesome business!

I have referred Caring Traditions to several clients and they have been pleasant to visit with, do…read morewhat they say they will do and do it in a timely manner. Would never hesitate to refer them to the people that need them. Wonderful Service!

Professional communication beginning to end! Excellent service. Helpful, courteous and efficient…read moremovers. Definitely recommend for small move of large item to a large scale family or business relocation.

The item was delayed by manufacturer due to build delays. Brouwer Relocation delivered the item…read more They called the day before to notify me they would be delivering. They provided a 4 hour window for delivery. On delivery day, they called 30 minutes prior to delivery to notify delivery time. They were on time. They were professional. They were polite. They had the 3 boxes unloaded within 10 minutes.

My sales rep was wonderful! He did a great job of helping me find a solution to my flooring…read morechallenge. I am not enamored with the choices on the market now but Joel helped me find something that I am reasonably happy with. I'm 100 miles away and Thornton really had a wide variety. So glad to have a solution & will return to them again - just wish they were closer!

I did not have time to come in to the showroom to choose what I wanted so everything was…read morecommunicated via email. I was offered very limited selections of options to choose from for flooring and carpeting to upgrade my house for a rental. I think they must have assumed that I wanted mediocre quality since it's set to be a rental. For carpet, I was given 2 options for colors to choose from. I was initially offered the 30oz carpet but I feared it would not be plush so I wanted to upgrade, so 40oz was the next up. For flooring, I had 3 options for colors to choose from. I choose what was best based on what was presented to me. They took 2 days to install over a period of a week. I guess it's normal for after installation of the flooring that they don't install the toilets back for you? Anywho, after installation, I noticed the carpet felt CHEAP, I wondered if the upgrade was done? I can't imagine what the 30oz version would feel like. The flooring also cheap looking and felt slippery, maybe because it was new. I hope that wears off otherwise it's going to be an issue. Not happy with the results I complained about it to Mike, the properties manager. He was pleasant and we worked out the solution for it. What I learned from the experience was I can't trust the experts/professionals to do the right thing and pick out what I need over emails. They made it easy for me choose by giving me limited options but I should have asked about the quality. I needed to come to the showroom and feel the products out first to know what to expect for such an expensive project.

WE had a storage unit whereas several of our items had been smoked from a proximate fire. Intek…read moretook the job and was able to cure several of the items.. They were always fast in responding to working around moving items back to storage and any other questions we had in the process. I will likely use them again if such an episode for deep cleaning, soot removal is required. Great service and quality communication. Tom Wilson

My husband and I recently bought and renovated a house that the past owner NEVER cleaned…read more Literally. They got to our house 20 minutes early and got right to work. They took some "before" and "after" pictures-- plus I asked if I could see what they sucked out of our vents at the end. The guys were super friendly, nice, and cleaned up their mess. My house smells 30000x cleaner and I feel better knowing my family is not breathing in SERIOUSLY 20 years of filth.